2021 Toyota 4Runner Brakes Problems

Today while I was driving home from work, in a snow storm, suddenly a low braking power notification and ABS malfunction popped up on my console with loud beeping and my brakes completely stopped working. In order to avoid hitting the car in front of me I had to swerve to the shoulder and come to a stop.

My brakes and rotors are requiring replacement after less than 10,000. I purchased my vehicle used with less than 15,000 miles. My brakes and rotors have been replaced three times in the last 45,000 miles. The dealership denies any malfunction or error with the breaking system. I have seen multiple complaints online from other 4Runner owners with the same issues. My vehicle has less than 60,000 miles and I commute 5 miles a day to work on surface streets. I do not take it off Roading. I do not tow. I drive 5 miles to work and 5 miles home. I have been driving for over 30 years and have never had to replace brakes and rotors every nine months. Right after we purchased the vehicle, we brought it in saying the brakes did not feel right. My husband thought they needed to be adjusted. We were told the brakes are hydraulic brakes and do not require adjustment. But the brakes have felt off since we first got them. Toyota service insist that they have inspected the vehicle fully and have found no issues.

While pulling this vehicle in to my garage about halfway in the brake pedal went to the floor and the vehicle hit a bench on the opposite side of the entrance. After pumping the brakes after waiting about 10 minutes they seemed to work normally. I backed the vehicle out of the garage and saw NO fluid under the vehicle. The next morning the vehicle was towed the the dealer collision shop and then taken to the service department at the dealer. This problem; ,after almost 2 months was never solved....corporate offices checked the data recorder...no conclusions.....and implied this problem did not occur. The body is now being repaired yet no brake problem has been ever repaired. ( under warranty....31,967 miles ). I understand a similar problem occured in New Jersey although on the road and the driver had to be removed through the sunroof and the vehicle was totaled.

On May 27, 2021 The brakes failed on my brand new 2021 Toyota TRD Off-Road Premium 4Runner. I attempted to brake at a stop light, the brake pedal went to the floor and the car did not stop. Luckily no accident occurred and I was able to drive it home (4 miles). No warning lights or messages appeared at all before, during or after the incident. This occurred between 3-4 pm in Custer, SD on Main Street during clear weather. The vehicle was hauled to Toyota dealer in Rapid City, SD the next morning, May 28th. They could not duplicate the issue, brakes appeared to work fine. They found no fluid leaks and no computer trouble codes. Dealer says they can't diagnose and fix it unless they can replicate the issue. I asked how brakes can completely fail and then work fine again - they don't know. After this brake failure I have found several other 4Runner owners who have experienced this same failure, under similar conditions and speeds. Other owners have also submitted incident reports to NHTSA.