There are 4 owner-reported air bags & restraints complaints for the 2023 Toyota 4Runnerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
We had made collision accident with a brand new 4runner as it appears in the uploaded pictures, the airbags didn’t deploy and never show any notification on the dashboard that there is a problem in the airbag system,after the accident a notification came to the screen that the airbag system malfunctioned and i have to visit dealer And now the insurance company wants to fix that car and give it bag to me however i don’t feel safe anymore to drive that car again.
The contact owned a 2023 Toyota 4Runner. The contact stated that while her father was driving under 30 MPH on a side road, the driver swerved to miss a deer. The vehicle drove off a hill, rolled over and landed on its top, and all the seat belts simultaneously unbuckled, causing all the passengers to hit their heads against the roof simultaneously. Additionally, the contact noticed an abnormal fuel odor. The contact stated that she was unable to exit the vehicle. The contact's brother assisted the contact in exiting the vehicle, and all passengers were able to exit the vehicle. The vehicle then caught on fire. The fire department arrived at the scene, but it was unknown whether the fire was extinguished by the fire department. The origin of the fire was unknown. A police report was filed. It was unknown whether the air bags deployed. The vehicle was towed and deemed a total loss. The contact sustained neck and back pain, bruises and headaches. The contact stated that the headaches could be due to an impact on the brain cyst in the back of the contact's head. The contact's son sustained neck pain, back pain and bruises. The contact's brother and father sustained unknown injuries. All the passengers went to the hospital the following day and were still receiving medical assistance. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 10,000.
November 2023, my 13 year old daughter and I were involved in a car accident. A vehicle made a left hand turn in front of us and we collided (t-boned) the passenger side of the other vehicle. There were no warning lights, notifications of car crossing in in front of us, the assisted brake system did not activate, the air bags did not deploy, the on car assistance showed no accident reported. Other than the seat belts in the vehicle, no other safety features engaged. We have not been able to locate anyone who can confirm why no of the safety features did not work. Why did none of the safety features work and who can I contact. We no longer feel safe in this vehicle .
On 2/21/2023, my parents jumped into the backseat of my parked car and began putting on their seatbelts. They were met with resistance and were unable to retract their seatbelts. This was very arcane because I seldom have any backseat passengers and I don't load any heavy cargo into my car. Moreover, I went into my backseat and retracted the rear seatbelts, except for the middle backseat, slowly enough to expose the part of the belt webbing that was torn. On both sides of my rear seatbelts, the webbing of the belts is torn. This is perplexing because I never utilize my rear seatbelts, I don't load any type of heavy cargo that would put pressure on the seatbelts, and my car is brand new. I bought my brand new 2023 Toyota 4Runner TRD Pro on 9/23/22. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I first noticed the problem on 2/21/23. My safety and the safety of others were at risk because my capricious rear seatbelts could have malfunctioned at any given moment. I'm thankful that I discovered the insidious problem while parked in my driveway. I have contacted my local dealership at Longo Toyota in El Monte, CA about this safety issue and they don't know anything about this problem being reproduced or confirmed. I have not had my vehicle inspected by a Toyota Dealership because they quoted me $175 for inspection and consultation, which I thought was an avaricious price. Also, I work 12-hour shifts as a Registered Nurse in the Cardiac ICU and it's difficult to arrange an appointment because of my work schedule. I believe this is a manufacturer's issue. I believe that the seat belts were manufactured with an incorrect component, which caused the seat belts to "bunch" and eventually lead to the tearing of the seat belts' webbing. Very similar to this prior safety recall on Toyota Siennas. https://pressroom.toyota.com/toyota-is-conducting-a-safety-recall-involving-certain-toyota-vehicles-6/ Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026