2004 Toyota Avalon Complaint Log

THE REAR WHEEL FROZE WHILE DRIVING AT 45 MPH. THIS CAUSED THE VEHICLE TO SKID 8 FEET UP IN THE AIR ON DRY PAVEMENT. THE CONSUMER SUSTAINED BRUISES ALL OVER HIS BODY AND RECEIVED 20 STITCHES IN HIS ELBOW . *JB *NM

WHILE DRIVING AT LOW SPEEDS VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *TT *NM *JB

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V147000 (AIR BAG) HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A BRUSHING SOUND COMING FROM THE STEERING COLUMN. THE DEALER HAS EXAMINED THE VEHICLE ON TWO OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK WHEN THE A/C WAS RUNNING THE VEHICLE WOULD DIE AS WAS UNABLE TO BE DUPLICATED, THE TRUNK GASKET LEAKED, NOISES WERE HEARD WHEN TURNING TO THE LEFT (STEERING FELT TIGHT), THE TRUNK BOTTOM WOULD NOT OPEN, THE WIPERS WOULD HIT THE HOOD, THERE WAS A SCRAPING WHEN TURNING TO THE LEFT, THE DRIVER DOOR WAS LEAKING WATER, AND THE VEHICLE COULD NOT TURN RIGHT. *SC *JB

LETTER FORWARDED FROM NTSB FROM SENATOR CASEY ON BEHALF OF CONSUMER REGARDING CONCERNS ABOUT THE DASHBOARD AIRBAG LIGHT IN HIS 2004 TOYOTA AVALON XLS *TGW THE CONSUMER STATED OVER THE PAST 2 YEARS THE AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM. THE DEALER INFORMED THE CONSUMER THAT EVERY TIME THE AIR BAG LIGHT ILLUMINATED, THAT MEANT THE AIR BAG WERE INOPERATIVE. *JB