2013 Toyota Avalon Brakes Problems

TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AND CRASHED INTO A VEHICLE STOPPED SHORT AT A YELLOW STOP LIGHT AT 20 MPH. THE ACCIDENT BRAKING SYSTEM DID NOT WORK. THE WIFE SUFFERED A CRACKED STERNUM WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE THAT WAS FILED AMD THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS INSPECTED AND TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER TOYOTA WALNUT CREEK (2100 N BROADWAY, WALNUT CREEK, CA 94596 925-357-3700) STATED THERE WAS NOTHING THEY COULD DO SINCE THE INSURANCE COMPANY TOOK OVER THE CLAIM AND TOTALED THE VEHICLE. THE MANUFACTURER CONTACTED THE CONTACT BY MAIL AND STATED THAT A REPRESENTATIVE WOULD CALL . THE CONTACT HAD NOT BEEN ABLE TO SPEAK TO THE REPRESENTATIVE IN THE PAST THREE MONTHS. THE FAILURE MILEAGE WAS 55,000.

SINCE 2016 THE BRAKES HAVE BEEN VERY SOFT AND SOMETIMES WHEN DEPRESSING THE BRAKE IT GOES FAR ENOUGH THAT MY FOOT HITS THE GAS PEDAL. I HAVE TOLD THE DEALERSHIP AND THEY SAID THEY CHECK THE BRAKES AND THEY ARE OK BUT TO THIS DAY THEY ARE STILL SOFT AND THIS COULD CAUSE A POTENTIAL PROBLEM.

TRAVELING AT APPROXIMATELY 65MPH IN HEAVY TRAFFIC, SUDDEN BRAKING IN FRONT OF ME REQUIRED QUICK BRAKING. WHEN I PRESSED THE BRAKE PEDAL, NO BRAKES ACTIVATED AND THE CAR ACTUALLY SEEMED TO INCREASE SPEED. I THEN APPLIED HEAVY PRESSURE ON THE PEDAL WHICH CAUSED THE TIRES TO SCREECH/SLIDE BEFORE THE ABS ACTIVATED. THE SUDDEN BRAKING INCIDENT CAUSED ME TO FEAR NOT ONLY BEING REAR ENDED, BUT ALSO, RAMMING THE VEHICLE IN FRONT OF ME. VERY UNSETTLING AND I NOW HAVE MUCH LESS CONFIDENCE IN TOYOTA'S TOP OF THE LINE SEDAN. I AM GOING TO LOCAL TOYOTA SERVICE DEPARTMENT TODAY AS THIS HAS HAPPENED AGAIN YESTERDAY, APRIL 16, 2014.

WHILE DRIVING FROM KNOXVILLE TN TO ATLANTA GA, ON A DOWNGRADE JUST OUTSIDE OF CHATTANOOGA ON INTERSTATE 75 I WENT TO USE THE BRAKE PEDAL. IT DEPRESSED ALL THE WAY TO THE FLOOR AND DID NOT COME BACK. I HAD NO BRAKES WHATSOEVER AND ONLY BY THE GRACE OF GOD WAS I ABLE TO SAFELY MAKE IT OVER TO THE EMERGENCY LANE, WHICH WAS CLEAR, AND WAIT UNTIL I GOT TO THE BOTTOM OF THE GRADE FOR THE VEHICLE TO COAST TO A STOP ON IT'S OWN. I HAD TO USE THE GRASS AND GRAVEL JUST OFF THE EMERGENCY LANE TO HELP BRING THE VEHICLE TO A STOP. I HAD VEHICLE TOWED BACK TO TOYOTA OF KNOXVILLE, WHERE PURCHASED, AND WAS TOLD THERE IS NO PROBLEM WITH THE VEHICLE. HAVE DRIVEN ANOTHER 500 MILES WITHOUT INCIDENT AND NO PLAUSIBLE EXPLANATION FOR WHAT HAPPENED HAS BEEN OFFERED BY TOYOTA. *TR