There are 1 stored owner reports matching the body & structure leading-label group for the 2018 Toyota Avalon in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)Hello, My name is [XXX]. I bought my car from Longo Toyota in El Monte about 15 months ago. The car was certified preowned and had a Carfax report with no accident reported history. That is exactly why I bought the car, because this was going to be my family car. So I bought it and have been driving around my daughter, who just turned one for over a year. I also work as a Behavioral Therapist and drive around kids with autism in my car on a daily basis. It wasn’t until I decided to trade in my car that it was discovered that the Avalon car has frame damage, which was discovered by third-party. A car condition expert came to check out the car and discovered the frame damage by using a true frame meter and a paint meter. Now Longo Toyota in El Monte has gave me the go around and hasn't even checked for frame damage. Longo Toyota is asking me how much would I want for my car and asking me about my car's value. There is clear fraud going on, and the fact that this is the largest car dealership in the country makes me wonder how many more people are driving around in cars that have frame damage as well. Best regards, [XXX] “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.