There are 3 owner-reported electrical system complaints for the 2020 Toyota C-HRin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.
Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesn’t short it out?
TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026