2011 Toyota Camry Complaint Log

TL*THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE BATTERY DID NOT FUNCTION PROPERLY. THE BATTERY "DIED" WITHIN THE FIRST 150 MILES. THE BATTERY WAS REPLACED AND SHE STILL HAD ISSUES WITH THE CD PLAYER, BLUETOOTH AND OTHER BATTERY-OPERATED COMPONENTS ON THE VEHICLE. THE CONTACT CALLED THE DEALER BUT THE DEALER COULD NOT ASSIST HER AT THE TIME. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED HER NO ASSISTANCE. THE CURRENT MILEAGE WAS 591. THE FAILURE MILEAGE WAS APPROXIMATELY 120.

VIBRATION @ VARIOUS SPEEDS: 10/7/10 (MGE 16): PURCHASED (MISCONSTRUED VIBRATION FOR ROAD CONDITIONS). 10/8/10 (MGE 49) ALL SPEEDS, BROUGHT TO DEALER. PER DEALER: FLAT SPOTS ON TIRES DUE TO CAR SITTING TO LONG. SOLUTION: OVER-INFLATE & INSTRUCTED TO DRIVE. ALSO, DISC WERE OUT OF ROUND. 10/11 (MGE 89) DISCS SERVICED, VIBRATION STILL PRESENT. DEALER DENIES PRESENCE. 11/15 (MGE 975) DEALER ACKNOWLEDGES VIBRATION, TIRES REPLACED, VIBRATION STILL PRESENT @ HIGHWAY SPEEDS. 2/19/11 (MGE 5160) 5K MAINT., VIBRATION STILL PRESENT, CAR PULLING LEFT WHEN BRAKING/ACCELERATING. SERVICE REP CLAIMS TO HAVE DRIVEN THE CAR IN ADDITION TO MECHANIC. DENIED PRESENCE OF VIBRATION, EXACT QUOTE "IT DRIVES LIKE A CAMRY". 2/21/11: CAR HIT IN REAR DRIVER TIRE, WHEEL ASSEMBLY REPLACED, NEW RIM, NEW BUMPER NEEDED. NO CHANGE IN VIBRATION, STILL PRESENT AT HIGHWAY SPEEDS. 7/12 (MGE 10127) 10K MAINT., VIBRATION STILL PRESENT. AGAIN DEALER DENIES PRESENCE OF VIBRATION. 11/4 (MGE 15355) 15K MAINT. ADVISED VIBRATION STILL PRESENT. AGAIN DEALER DENIES PRESENCE OF VIBRATION. 3/22/12 (MGE 19973) 20K MAINT., VIBRATION STILL PRESENT, NOW SEVERE PULSE WHEN BRAKING. PULSE ACKNOWLEDGED, ROTORS RESURFACED. AGAIN DEALER DENIES PRESENCE OF INITIAL VIBRATION. 06/8 (MGE 24949) VIBRATION NOW FELT AT LOWER SPEEDS DS 50+ W/ INCREASES INTENSITY WITH SPEEDS & @ 19-25 MPH. PER DEALER UNABLE TO VALIDATE LOW SPEED, BUT NOTED SLIGHT PULSE AT HIGHWAY SPEEDS. DEALER CALLED FACTORY REP. 6/10: DEALER ADVISED THEY WENT OVER CAR'S HX WITH REP, NO FURTHER ACTION, TIRES TOO WARN TO EVALUATE. (LF UNEVEN WEAR; OTHER 3 OK). INSTRUCTED TO BUY TIRES FOR EVAL. 6/12 (MGE 25087): CALLED TOYOTA; CASE # 1206120145. 6/13/12 TOYOTA REP ADVISED DO NOT WARRANTY TIRES, FACTORY REP CAN'T ASSESS W/DEFECTIVE EQUIPMENT. BUT, CALL DEALER TO SEE IF TEMP TIRES COULD BE USED FOR EVAL SINCE COMPLAINT WAS NOTED UPON TAKING OWNERSHIP. IMMEDIATE OPTIONS: WAIT FOR DEALER RESPONSE, BUY TIRES TO SEE IF THE VIBRATION IS PRESENT OR CONTACT BRIDGESTONE. *JB

2011 CAMRY WITH 3000 MILES. GOING UPHILL, CAR SEEMED TO STALL-AS IF RUNNING OUT OF GAS. I LET GO OF GAS AND CAR APPEARED TO BE OK. HALF A SECOND LATER, I PRESSED THE GAS PEDAL AND CAR STALLED. DASH LIGHTS CAME ON, POWER STEERING NO LONGER WORKED. I PUT CAR IN NEUTRAL AND TRIED TO START IT, WOULD NOT START. CAME TO A STOP, REMOVED KEY FROM IGNITION AND THEN TRIED TO START CARE. CAR STARTED BUT SPUTTERED AT IDLE. CAR HAD 3/4 TANK AND CHECK ENGINE LIGHT NEVER CAME ON-OTHER THAN WHEN DASH WAS LIT UP FROM STALLING. TOOK TO DEALER. RAN DIAGNOSTICS ON IT AND SAID EVERYTHING WAS OK. THEY WERE NOT ABLE TO DUPLICATE ISSUE. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY LE. THE VEHICLE WAS SITTING ON AN INCLINE WITH THE BRAKES APPLIED. THE CONTACT NOTICED THE BRAKE PEDAL BEGAN TO INDEPENDENTLY MOVE FARTHER INTO THE FLOORBOARD. THE CONTACT REMOVED HIS FOOT FROM THE BRAKES AND WHEN REAPPLYING, THE FAILURE RECURRED. THE FAILURE WOULD RECUR WHENEVER THE BRAKES WERE APPLIED TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE CONTACT STATED HE CALLED TWO LOCAL INDEPENDENT MECHANICS AND HE WAS ADVISED THAT THE VEHICLE HAD A DEFECTIVE MASTER CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 600.

AT HIGHWAY SPEEDS, MY NEW 2011 TOYOTA CAMRY VEERS LEFT.(PURCHASED 9/9/10)THE DEALER HAS ALIGNED IT TWICE, AND THE VEHICLE STILL VEERS LEFT AT HIGHWAY SPEEDS. I HAVE NOT HAD THE VEHICLE FOR MORE THAN 1 DAY IN A ROW, AS IT HAS BEEN RETURNED TO DEALER OVER AND OVER. *TR

IT HAD ONLY BEEN ABOUT 1 OR 2 MONTHS SINCE I HAD PURCHASED THE VEHICLE AND ONE DAY WHEN I GOT IN THE CAR THE COVER OF THE SIDE DRIVER AIR BAG WAS HANGING. I CALLED TOYOTA DEALERSHIP AND THEY SAID TO TAKE IT BACK. THEY BASICALLY GLUED IT BACK. THIS HAPPENED ANOTHER 2 TIMES BUT THEY SAID IT WASN'T A DEFECT. THEY SAID IT WAS DUE TO THE TEXAS HEAT. THE COVER IS SUPER GLUED ON BUT WHEN I GO THRU A ROUGH ROAD THE AIR BAG LIGHT TURNS ON AND OFF. FOR THE LAST FEW MONTHS THE AIR BAG LIGHT HAS STAYED ON PERMANENTLY.

DURING THE PERIOD OF AUGUST 17-27, I RENTED A 2011 TOYOTA CAMRY. I RENTED IT FROM HERTZ AT THE DENVER INTERNATIONAL AIRPORT. ON AUGUST 25, WHILE TRAVELING EAST ON US 70, ABOUT 10 MILES WEST OF FRISCO, COLORADO, THE CAR'S ENGINE STOPPED AND THE DASH WENT BLANK, NO WARNING OR ANYTHING. THIS WAS VERY ANNOYING FOR MY PASSENGERS AND ME, GOING FROM 65-70 MPH TO -0- IN A MATTER OF SECONDS. FORTUNATELY I WAS ABLE TO PULL ON TO THE BERM AND OUT OF THE WAY OF ONCOMING SEMIS, MOST OF WHOM WERE ABLE TO PULL INTO THE PASSING LANE. I THOUGHT THAT MAYBE THE CAR OVERHEATED AS I HAD BEEN DRIVING FOR SEVERAL HOURS WITH THE AC ON AND THE ROAD IS A MOUNTAINOUS ROAD. I LET THE CAR COOL FOR A FEW MINUTES, MADE SURE THE AC WAS OFF. I STARTED THE CAR AND 'EVERYTHING' CAME TO LIFE. I DROVE UP THE REMAINDER OF THE HILL, KEEPING THE SPEED AT APPROXIMATELY 55MPH, DOWN THE NEXT AND STARTED UP WHEN THE SAME THING HAPPENED ' COMPLETE LACK OF POWER. AGAIN VERY ANNOYING!!! AFTER THIS LAST EPISODE WE CALLED YOUR OFFICE AND WERE TOLD TO WAIT ON THE SIDE OF THE ROAD FOR A REPLACEMENT. AS WE HAD A SCHEDULED ENGAGEMENT IN FRISCO, AND A FRIEND WHO COULD DRIVE OUT 10 MILES TO PICK US UP, THE AGENT TOLD US TO LEAVE THE CAR ON THE SIDE OF THE ROAD. THE AGENT SAID A CAR WOULD BE DELIVERED TO OUR HOTEL IN FRISCO. THE CAR WAS DELIVERED TWO AND A HALF HOURS LATER. AND ONE MORE THING. I AM NOT SURE BUT I THINK THE BRAKES DID NOT WORK THE FIRST STALL TIME. I THINK THE CAR STARTED TO ROLL BACKWARD BEFORE I GOT IT FROM DRIVE TO PARK I WAS CAUGHT BY SURPRISE THE FIRST TIME AND A LITTLE SLOW TO REACT TO THE STALL. THE SECOND TIME AS SOON AS IT STALLED I PULLED OVER TO THE SIDE AND PUT IT INTO PARK. HERTZ VEHICLE INFO: VEHICLE [XXX] 2011 CAMRY LIC CO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING 30 MPH AND APPROACHING A STOP SIGN, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE ABNORMALLY ACCELERATED. SHE THEN APPLIED THE BRAKES WITH MORE FORCE AND THE VEHICLE CONTINUED TO ACCELERATE, INCREASING IN SPEED. ANOTHER VEHICLE CRASHED INTO HER BUMPER. THE DRIVER OF THE OTHER VEHICLE TURNED AND THEN PROCEEDED TO CRASH INTO A LIGHT POLE, THE VEHICLE STOPPED AFTER CRASHING INTO THE POLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL BODY REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THE VEHICLE WAS NOT TURNED ON AND WHEN THE CONTACT TOUCHED THE RADIO INTERFACE, IT WAS EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 71.

MY NEW CAR HAS A 'VOR' LENS WHICH RESULTS IN HALF THE WINDSHIELD DARKENED DURING LOW BEAM USE. THIS 'ECE' STYLE LIGHTING IS TOTALLY DISTRACTING AND I BELIEVE DANGEROUS IN A DARK, RURAL SETTING. MOTORISTS ARE REFUSING TO 'BEAM DOWN' WHEN APPROACHING SINCE THEY'RE UNCOMFORTABLE WITH HALF THE WINDSHIELD DARK! OFF THE MAIN ROADWAY HAS IT'S PROBLEMS WHEN MORE THAN HALF THE WINDOW BECOMES VERY DARK, VERY QUICKLY. OVER USE OF HIGH BEAMS WILL HAVE UNINTENDED CONSEQUENCES. ORIGINAL SAE LIGHTING SHOULD BE AVAILABLE FOR RETROFIT FOR THE NORTH AMERICAN MARKET. *TR

I WAS SLOWED PULLING INTO A PARKING SPOT. THE CAR SUDDENLY GAVE A ROARING SOUND AND HEADED FULL SPEED AHEAD. I ASSUME I MUST HAVE LET MY FOOT SLIP ONTO THE GAS BUT I'M NOT SURE THAT IS WHAT HAPPENED. I THOUGHT I'D REPORT TO SEE IF ANYONE ELSE'S INCURS A PROBLEM. I WAS ASSURED THE SUDDEN ACCELERATION PROBLEM DID NOT EXIST ON THE 2011'S. THE FORCE WAS SO HARD, IT KNOCKED A TOYOTA TRUCK IN FRONT OF ME OUT OF THE PARKING SPACE AND INTO THE STREET. IT WAS NOT DRIVABLE AND HAD TO BE TOWED. I ALSO TOOK OUT THE VAN BESIDE ME. MY CAMRY SUFFERED BUMPER AND LIGHTS DAMAGE AND A SLIGHT RIPPLE TO THE HOOD. THE DAMAGE WAS UNBELIEVABLY SLIGHT CONSIDERING THE DAMAGE TO THE OTHER TWO VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING AT 2 MPH ENTERING A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE BEGAN TO SKID. THE VEHICLE JUMPED A CURVED AND CRASHED INTO ANOTHER PARKED VEHICLE. THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. THE AIR BAGS DID NOT DEPLOY ALTHOUGH THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TAKEN TO A LOCAL BODY REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 200.

I JUST BOUGHT A BRAND NEW 2011 TOYOTA CAMRY IN MAY 2010. THE CAR IS ONLY 1 MONTH OLD AND SINCE DAY 1, THE CAR VEERS TO THE LEFT AT HIGHWAY CRUISING SPEEDS ABOVE 50 MPH. I BROUGHT IT BACK TO THE DEALER, AND THEY ALIGNED THE TIRES, ROTATED THE TIRES AND PERFORMED A FULL INSPECTION. THEY SAID IT WAS FIXED, BUT AS SOON AS I DROVE OFF, THE PROBLEM REMAINED AND VEERS LEFT AT HIGHWAY SPEEDS. *TR

LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT RE TWO INSTANCES OF TOTAL BRAKE FAILURE IN 2011 TOYOTA CAMRY. *KB THE CONSUMER STATED SHE NOTICED THE ENGINE BEGAN TO REV WHILE DEPRESSING THE BRAKE PEDAL AND THEN THE TRACTION LIGHT ILLUMINATED. FIVE MINUTES LATER, WHILE APPROACHING A RED LIGHT, AS SHE APPLIED THE BRAKE TO SLOW DOWN, THE VEHICLE MADE A LOUD NOISE THEN JERKED FORWARD REPEATEDLY. THE CONSUMER HAD NO CHOICE, BUT TO RUN THE RED LIGHT. AS THE CONSUMER ATTEMPTED TO PULL OVER, SHE APPLIED THE BRAKE, BUT THE PEDAL LITERALLY WENT ALL THE WAY TO THE FLOOR. THE CONSUMER STATED THE SECOND TIME SHE EXPERIENCED BRAKE FAILURE, IT NEARLY CAUSED HER TO CRASH INTO A BARRIER. AFTER SHE BROUGHT THE VEHICLE TO A STOP, THE CONSUMER SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE ABLE TO BRING UP THE TROUBLE CODES. THE FIRST CODE, INDICATED AN OPENING IN THE STOOP LIGHT SWITCH CIRCUIT AND THE SECOND CODE WAS THE ABS TRACTION ACTUATOR ASSEMBLY AND SKID CONTROL ECU. THE CONSUMER STATED DESPITE THE EVIDENCE, TOYOTA REFUSED TO MAKE ANY REPAIRS. *JB

DRIVER FIRST NOTICED A PROBLEM WHEN SHE CAME TO A STOP AT A TRAFFIC LIGHT. THE CAMRY STARTED REVVING THE ENGINE EVEN THOUGH DRIVER WAS DEPRESSING THE BRAKE PEDAL; AT THIS POINT THE TRACTION LIGHT CAME ON. FIVE MINUTES LATER, DRIVER APPROACHED A RED LIGHT GOING APPROXIMATELY 25 MPH. SHE DEPRESSED THE BRAKE PEDAL AND THE CAMRY MADE A LOUD SOUND THEN JERKED FORWARD REPEATEDLY. THE BRAKES DID NOT SLOW DOWN THE CAR CONSEQUENTLY CAUSING HER TO RUN THE RED LIGHT. SHE THEN ATTEMPTED TO GET TO A SAFE PLACE, SO SHE PULLED INTO A PARKING LOT. WHEN DRIVER ATTEMPTED TO STOP BY DEPRESSING THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, THE CAR DID NOT STOP OR SLOW DOWN NEARLY CAUSING HER TO CRASH INTO A PARKING LOT BARRIER. THERE WAS A NOTICEABLE BURNING SMELL. TERRIFIED, WE TOOK THE CAMRY TO A TOYOTA DEALERSHIP. THE DEALERSHIP TECHNICIANS RECOVERED DIAGNOSTIC TROUBLE CODES: C1249 AND U0129. THE TECHNICIANS ALSO DROVE THE CAMRY FOR 55 MILES, BUT THEY DID NOT MAKE ANY REPAIRS, DESPITE THE DTC CODES, BECAUSE THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. THIS IS A BRAND NEW CAMRY, AND WE ARE TERRIFIED TO DRIVE IT, BUT TOYOTA WON'T DO ANYTHING ABOUT IT BECAUSE THEY SAY THERE'S NOTHING WRONG. THE DIAGNOSTIC TROUBLE CODES INDICATE OTHERWISE. BASED ON RESEARCH WE DID, THE FIRST CODE C1249, INDICATES AN OPENING IN THE STOP LIGHT SWITCH CIRCUIT, WHICH RECOMMENDS THREE LIKELY CAUSES OF THE ERROR, 1) THE STOP LIGHT SWITCH, 2) STOP LIGHT SWITCH CIRCUIT, OR 3) THE BRAKE ACTUATOR ASSEMBLY (SKID CONTROL ECU). THE SECOND CODE U0129 INDICATES TROUBLE WITH THE ABS AND TRACTION ACTUATOR ASSEMBLY (AS WELL AS THE SKID CONTROL ECU), OR THE CAN COMMUNICATION SYSTEM. THIS IS PARTICULARLY ALARMING BECAUSE WHAT THIS ERROR MEANS IS THAT THE COMPUTER DISENGAGES THE BRAKES, WHICH IS CLEARLY WHAT HAPPENED TO US. THE TOYOTA DEALERSHIP TOLD US TO CONTACT CORPORATE; CORPORATE TOLD US TO CONTACT THE DEALERSHIP. NO REPAIRS HAVE BEEN DONE, AND THE CAR IS JUST COLLECTING DUST NOW. *TR

2011 TOYOTA CAMRY LE. CONSUMER STATES VEHICLE SUDDENLY SURGED FORWARD WHILE DRIVING *TGW THE CONSUMER STATED WHEN HE USED THE CRUISE CONTROL FEATURE, THE VEHICLE SUDDENLY SURGED TO A SPEED JUST OVER 75 MPH, EVEN THOUGH THE CRUISE CONTROL WAS SET AT 70 MPH. AFTER BRAKING BACK TO THE DESIRED 70 MPH, HE CONTINUED TO DRIVE. THE CONSUMER STATED THE INCIDENT HAPPENED A SECOND TIME, AND THE VEHICLE ACCELERATED TO 80 MPH. *JB

EVER SINCE I HAVE OWNED THIS CAR THE STEERING HAS TROUBLE WITH NEEDING CONSTANT DRIVER INPUT TO STAY IN THE LANE OF TRAFFIC. THIS IS MORE PROMINENT AT HIGHWAY SPEEDS. I HAVE HAD TWO STEERING ADJUSTMENTS AND THE DEALER SAYS THE STEERING IS OK. THE CAR HAD BAD STEERING ADJUSTMENT SINCE DAY ONE. *TR