2011 Toyota Camry Complaint Log

I WAS IN AN ACCIDENT THAT OCCURRED ON TUESDAY FEBRUARY 17,2015 @ 3:35PM WE A SEMI TRUCK CUT ME OFF AND END UP ATTACHING ME TO ITS TRAILER. MY ENTIRE FRONT END IS DAMAGE AND DRIVER REAR SIDE THE DRIVER DOOR AND AS WELL AS THE PASSENGER DOOR. I HAD THIS VECHILE SINCE FEBRUARY 2014. NEITHER ONE OF THE AIR BAGS DEPLOYED IN THIS VECHILE. *JS

I AM WRITING BECAUSE I BELIEVE THAT TOYOTA MAY HAVE UNDERREPORTED A PROBLEM WITH THE VOLUNTARY RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 13V014000. I OWN A 2011 TOYOTA CAMRY. HOWEVER, MY VIN WAS NOT A PART OF THE RECALL, OR NEITHER I NOR MY DEALER RECEIVED NOTICE. AS YOU KNOW, THIS RECALL IS ASSOCIATED WITH THE FAILURE OF THE FRONT PASSENGER AIRBAG TO INFLATE IN AN ACCIDENT. ON FEBRUARY 17, 2015, MY WIFE AND DAUGHTER WERE T-BONED, WITH THE STRIKING CAR HITTING THE FRONT PASSENGER DOOR AND B-PILLAR AREA FLUSH AT ABOUT 40 MPH. ALTHOUGH THE PASSENGER SIDE AIR CURTAIN DEPLOYED, THE RIGHT SIDE AIRBAG DID NOT. MY DAUGHTER RECEIVED SOME INJURIES FROM THE FAILURE OF THIS AIRBAG TO INFLATE AND PROTECT HER. TOYOTA DID VISIT THE VEHICLE AFTER THE COLLISION AND DOWNLOADED THE DATA FROM THE ELECTRONIC CONTROL MODULE, AND IT SHOWED A FAILURE OF THAT AIRBAG. I TRIED TO ATTACH A COPY OF THE DOWNLOADED DATA FOR YOUR REVIEW, BUT WAS NOT ABLE TO ATTACH IT. PLEASE LET ME KNOW HOW TO SEND YOU THIS PDF FILE. I AM CONCERNED THAT MY CAR WAS NOT INCLUDED IN THE RECALL AND THAT PERHAPS TOYOTA HAS UNDERREPORTED THE EXTENT OF THE PROBLEM, PUTTING MORE UNSUSPECTING TOYOTA CUSTOMERS AT RISK. IF YOU NEED ANY FURTHER INFORMATION FROM ME, PLEASE LET ME KNOW. MY CELL PHONE NUMBER IS [XXX]. I WOULD LIKE TO BE KEPT IN THE INFORMATION LOOP REGARDING ANY INVESTIGATION OF TOYOTA THAT RESULTS FROM MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ...UPDATED 04/15/15 *BF UPDATED 10/3/2017*CN

VEHICLE 2 WAS STOPPED FOR ON COMING TRAFFIC TO MAKE A LEFT TURN. VEHICLE 1 (THE 2011 TOYOTA CAMRY HYBRID) DRIVER PRESSED THE BRAKE TO THE FLOOR TO MAKE A SUDDEN STOP. THE CAR DID NOT SEEM TO RESPOND TO THE BRAKING. THE TIRES DID NOT SKID, THE ABS BRAKES DID NOT ENGAGE AND THE CAR DID NOT SEEM TO SLOW DOWN SIGNIFICANTLY, BUT SEEMED TO GLIDE INTO THE REAR END OF VEHICLE 2. THE STOPPING DISTANCE OF 3 CAR LENGTHS AT 35 MPH SHOULD NOT HAVE RESULTED IN THIS TYPE OF COLLISION - VEHICLE 1 WAS TOTALED. *TR

WHEN FIRST STARTING OUT WITH COLD ENGINE, STOPPING FOR TRAFFIC LIGHT, CARS TRANSMISSION DOES NOT FULLY ENGAGE PROPERLY. WHEN LEAVING INTERSECTION, ACCELERATING THE ENGINE, THE CAR WILL CREEP VERY SLOWLY FOR ABOUT 50 FEET OR SO, THEN SEEMS TO SLOWLY ENGAGE AS IT NORMALLY SHOULD. AFTER CAR IS WARM, IT SEEMS TO RUN FINE FOR THE REST OF THE DAY. THIS OBVIOUSLY IRRITATES CARS BEHIND ME, BUT EVEN MORE SO, CREATES A DANGEROUS SITUATION. DRIVING ON TODAY'S HIGHWAYS IS DANGEROUS ENOUGH. I'D HATE TO HAVE THIS HAPPEN, IF I SHOULD EVER NEED ACCELERATION TO AVOID AN ACCIDENT IN THE MAKING??? *TR

2011 TOYOTA CAMRY...PROBLEM..STICKY DASHBOARD...I CALL TOYOTA FOR SOME HELP...THE TELL ME THE NOT GOIN TO FIX

THE INNER MECHANISM OF THE DRIVERS SIDE SUN VISOR GRADUALLY FAILED. THE SUN VISOR WOULD DROP DOWN UNEXPECTEDLY SOMETIMES OBSTRUCTING THE DRIVERS VIEW. AFTER A FEW DAYS, THE VISOR WOULD NOT STAY UP AT ALL. PART # 7432006780E0. *TR

I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL FAST TO THE LEFT, MISSED THE LAB, AND HIT THE CORNER OF A WALL.

BOTH SUN VISORS BROKE WITHIN ONE WEEK APART. THE HINGE OF THE SUN VISOR STOPPED WORKING CAUSING VISOR TO HANG IN THE FIELD OF VISION. THERE WAS NO WARNING LEADING UP TO THE INCIDENT.

EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 5 YEARS OLD AND HAS ONLY ABOUT 19,000 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY INDEPENDENT MECHANIC. THE MECHANIC SAID THAT THE STRUTS USUALLY LAST FOR 70,000 MILES AND THEY MIGHT BE DEFECTIVE. I AM THE FIRST OWNER OF THE CAR AND BOUGHT IT FROM A TOYOTA DEALER.

SUN VISOR WILL NOT STAY IN PLACE, HANGS STRAIGHT DOWN. THERE IS A RECALL FOR THIS PART FOR OTHER VEHICLES OF MY MAKE, MODEL, AND YEAR (2007-2011 TOYOTA CAMRY). MY VIN IS NOT COVERED BY THE RECALL BUT MY VEHICLE IS STILL AFFECTED. SINCE THE VISOR WILL NOT STAY UP AND HANGS STRAIGHT DOWN IT IMPACTS VISIBILITY.

DRIVER'S SIDE SUN VISOR WILL NOT REMAIN IN "CLOSED" POSITION. FLOPS/ FALLS DOWN AND SIGNIFICANTLY INTERFERES WITH VISIBILITY THROUGH WINDSHIELD. ONLY REMEDY IS TO EXTEND THE VISOR TOTALLY OPEN TOWARD THE WINDSHIELD, HOWEVER, THIS IS STILL A NUISANCE. THE VISOR CANNOT BE COMPLETELY REMOVED OR POSITIONED IN MANNER THAT IS NOT OBSTRUCTING VIEW. OTHER VEHICLES ARE INCLUDED IN A RECALL FOR THIS PROBLEM; HOWEVER, NOT THE VIN FOR THIS 2011 TOYOTA CAMRY. DON'T UNDERSTAND WHY THIS VEHICLE IS NOT INCLUDED IN THE RECALL.

THE DASHBOARD OF MY 2011 TOYOTA CAMRY SE IS MELTING. IT IS EXTREMELY STICKY. THE GLOSSINESS FROM THE DASHBOARD MELTING IMPAIRS MY VIEW WHEN DRIVING BECAUSE OF THE GLARE IT GIVES FROM THE SUN REFLECTING. I AM SCARED OF MY SAFETY AS I LIVE ON A TROPICAL/HOT ISLAND LOCATION.

The contact owns a 2011 Toyota Camry. The contact stated the dashboard was melting. The contact stated that the dashboard was releasing a chemical odor. Additionally, while driving in sunny weather, the glare obstructed his vision of the roadway. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dashboard to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

INCIDENT ON DECEMBER 31, 2014 ABOUT 11:30 AM IN WAYNE, PA: AT AN INTERSECTION AS I APPROACHED A STOP SIGN WHERE A CAR WAS ALREADY STOPPED, I APPLIED MY BRAKES. THE CAR FAILED TO STOP AND INSTEAD LURCHED FORWARD AND THE ENGINE INCREASED. THE NOISE WAS NOT OF THE BRAKES BUT OF THE ENGINE ROARING. AS THE CAR SURGED FORWARD,I LIFTED MY FOOT OFF OF THE BRAKES AND THEN REAPPLIED THEM PRESSURE ON THE BRAKES. AGAIN THE CAR DID NOT STOP BUT DID SLOW DOWN. THE THIRD APPLICATION OF THE BRAKES DID STOP THE CAR JUST INCHES FROM THE CAR AHEAD OF ME. THE NEXT INCIDENT OCCURRED ON JANUARY 13, 2015 WHEN THE SAME EXPERIENCE OCCURRED. I TOOK IT TO PERUZZI TOYOTA. THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. ON JANUARY 15, I TOOK THE UNSAFE CAR BACK TO THE DEALERSHIP FOR FURTHER INVESTIGATION. ON JANUARY 16 AFTER COMPLETING WHAT THEY CALLED THE PROTOCOL FOR UNINTENDED ACCELERATION, THEY "RELEASED THE CAR" BACK TO ME HAVING NOT CORRECTED THE PROBLEM. THEY INDICATED THEY HAD NO FURTHER RESPONSIBILITY AND GAVE ME THE TOYOTA MANUFACTURER PHONE NUMBER TO CALL. I CALLED THAT NUMBER AND WAS TOLD A CASE MANAGER WOULD GET BACK TO ME IN FOUR DAYS. MEANWHILE, I AM LEFT WITH AN UNSAFE CAR AND NO RECOURSE WITH THE DEALERSHIP. *TR

ENTERING THE HIGHWAY FROM AND ENTRANCE RAMP DURING RAINY WEATHER AND AS I TURN THE WHEEL THE VEHICLE BEGINS TO LOOSE CONTROL AND THE TRACTION LIGHT COMES ON AS I SLIDE SIDEWAYS OFF THE RAMP. THIS VEHICLE IS VERY DANGEROUS DUE TO THE STEERING PROBLEMS IT HAS THAT CAN'T BE FIXED, ALSO ON DRY GROUND THIS CAR IS VERY DIFFICULT TO KEEP IN ITS LANE ESPECIALLY AT HIGHWAY SPEEDS. A RECALL WAS ISSUED BUT MY CAR ISN'T INCLUDED EVEN THOUGH I HAVE THE ISSUE REPORTED. *TR

TL* THE CONTACT OWNED A 2011 TOYOTA CAMRY. WHILE DRIVING AT APPROXIMATELY 25 MPH, AN ABNORMAL ODOR EMITTED INTO THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AS THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

I SEE THAT THERE WAS A RECALL ON THIS AND MY DEALER HAS NOT NOTIFIED ME AND I WAS UNAWARE OF THE LOAD ISSUE. HOW DO I HANDLE THIS - JONES JUNCTION IN BEL AIR, MD IS THE DEALER. I HAVE A 2011 CAMRY LE. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 AND 2010-2013 TOYOTA TUNDRA, 2010-2012 RAV4, 2012 TOYOTA SEQUOIA, 2010-2011 TOYOTA COROLLA, 2010-2011 TOYOTA CAMRY AND CAMRY HYBRID, 2010-2013 TOYOTA HIGHLANDER AND HIGHLANDER HYBRID, 2010-2013 TOYOTA FJ CRUISER, 2011 TOYOTA LAND CRUISER, 2010-2013 TOYOTA VENZA, 2010-2011 TOYOTA 4RUNNER, 2010-2013 TOYOTA TACOMA, 2011-2012 TOYOTA SIENNA, 2012 TOYOTA PRIUS, 2013 SCION FR-S, 2011 SCION XD, 2011 SCION XB, AND 2012 SCION TC VEHICLES. THESE VEHICLES WERE SOLD WITH LABELS THAT WERE OUTSIDE THE ALLOWABLE ONE PERCENT OF ACCURACY OF ACTUAL WEIGHT ADDED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 110, "TIRE SELECTION AND RIMS." *JS

DRIVER SIDE SUN VISOR MALFUNCTION. WON'T STAY FOLDED, DROPPED DOWN 30 DEGREE AND AFFECT DRIVERS VISIBILITY. *TR

A POPPING, KNOCKING, SNAPPING NOISE IS LOUD, EVIDENT, PERSISTENT, AND DISCERNING. THE NOISE CAUSES CONCERN OVER THE VEHICLE'S STRUCTURAL INTEGRITY IN AN IMPACT. THE FEELING IS THAT THE VEHICLE DOES NOT HAVE ENOUGH RIGIDITY TO ADEQUATELY PROTECT PASSENGERS IN A CRASH. IT IS A KNOWN ISSUE WITH TOYOTA. TOYOTA UPDATED TECHNICAL SERVICE BULLETIN T-SB-0088-12 ON 06/13/2012. IT IS TITLED MOON ROOF ASSEMBLY STRUCTURE NOISE. APPLICABLE TO 2007 - 2011 CAMRY AND CAMRY HYBRIDS. IN THE INTRODUCTION TOYOTA STATES: SOME 2007 -2011 NORTH AMERICAN PRODUCED CAMRY AND CAMRY HV VEHICLES MAY EXHIBIT A KNOCKING, POPPING, TICKING, OR SNAPPING NOISE FORM THE MOON ROOF AREA WHILE DRIVING. THE SERVICE BULLETIN DESCRIBES THE DIS-ASSEMBLY AND RE-ASSEMBLY OF THE MOON ROOF STRUCTURE AND HEADLINER. TORQUING NUTS AND BOLTS TO SPECIFICATION FOR THE PURPOSE OF REINFORCEMENT IS DESCRIBED. FROM THE TEXT PROCEDURE 2 #5. LOOSEN THE 8 MOON ROOF REINFORCEMENT TO MOON ROOF HOUSING BOLTS. #6. REMOVE THE 8 MOON ROOF REINFORCEMENT TO BODY STRUCTURE BOLTS. #7. REMOVE THE 8 NUTS AND THE MOON ROOF HOUSING SUB-ASSEMBLY. I BELIEVE THIS ISSUE TO BE A DESIGN AND/OR MANUFACTURING DEFECT AFFECTING THE VEHICLES STRUCTURAL INTEGRITY. IN FACT, THE TOYOTA SERVICE BULLETIN DESCRIBES IT AS SUCH. SERVICE BULLETIN T-SB-0088-12 CAN BE DOWNLOADED FROM THE INTERNET. MY GOAL IS FOR THE NHTSA TO ISSUE A RECALL ON 2007 - 2001 TOYOTA CAMRY AND CAMRY HV VEHICLES. TOYOTA HAS REFUSED TO DO THIS AS WARRANTY WORK ON 2 OCCASIONS. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO AVOID A CRASH WITH ANOTHER VEHICLE AND CRASHED INTO A HILL. THE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SORENESS ON THE RIGHT SIDE OF THE BODY BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

ALLOY WHEELS ARE PREMATURELY CORRODING. *TR

I WAS INVOLVED IN AN ACCIDENT. I RAN INTO THE BACK OF ANOTHER CAR AT 41 MPH (THERE IS A STRONG POSSIBILITY THAT I HAD A BLACK-OUT, DOCS ARE STILL EXAMINING THE EVIDENCE). THE AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY. FORTUNATELY I WAS WEARING MY SEATBELT AND HAVE LOTS OF SORENESS AND BRUISING ON MY CHEST, AND SEVERE MEMORY LOSS AROUND THE INCIDENT. MY GARMIN DASH-CAM WAS RUNNING THE ENTIRE TIME, RECORDING THE DATE, TIME, LOCATION, GPS COORDINATES, AND SPEED IN MPH AT CRASH TIME. YOU CAN CLEARLY SEE HOW FAST I WAS GOING WHEN I REAR-ENDED THE OTHER VEHICLE AND THE CAMRY I WAS DRIVING SUSTAINED MASSIVE DAMAGE. THE CABIN HELD UP WELL, BUT NO AIRBAGS IN THE VEHICLE DEPLOYED, INCLUDING THE ONE IN THE STEERING WHEEL A FEW FEET IN FRONT OF ME. CERTAINLY THIS IS NOT RIGHT? *TR

WED AM, NOV. 12, 2014, I PARKED MY 2011 TOYOTA CAMRY SE 4CYL IN AN AIRPORT PARKING GARAGE. WEATHER WAS 31 F. WHEN I RETURNED FROM MY TRIP THE NEXT EVENING, I STARTED THE CAR, ORGANIZED SOME THINGS FOR A MINUTE TO ALLOW CAR HEATER TO WARM THE VEHICLE WHILE I SAT. I THEN PROCEEDED TO BACK OUT OF THE PARKING SPACE. TEMPERATURE WAS IN THE 20S F. I NOTICED THE CAR WAS SLUGGISH SO I PRESSED A BIT MORE ON THE GAS PEDAL, BUT THE CAR FAILED TO GO FASTER. AFTER SLOWLY BACKING OUT FAR ENOUGH, I PUT THE CAR IN DRIVE. DESPITE REACHING 2500+ RPM, THE CAR WOULD NOT INCREASE SPEED. THE SPEEDOMETER STAYED AT 0 (ZERO) MPH. I PUT ON MY FLASHERS, AND PULLED, VERY SLOWLY, TO THE RIGHT SIDE OF THE GARAGE LANE, SO AS NOT TO IMPEDE VEHICLE TRAFFIC. I CONTINUED TO REV ENGINE FOR 1 TO 2 MINUTES. ONLY AFTER REVVING THE ENGINE MULTIPLE TIMES DID THE CAR BEGIN TO SLOWLY RESPOND. THIS FLAW IS A SIGNIFICANT CONCERN AND COULD ENDANGER LIVE(S). IMAGINE IF I AM AT A STOP SIGN, AWAITING TO MAKE A LEFT TURN ON TO A BUSY ROADWAY. IF MY 2011 CAMRY'S FUEL INJECTOR FAILS TO RESPOND AS EXPECTED, THEREBY RESPONDING SLOWLY TO ME PRESSING THE GAS PEDAL, THEN I ENVISION THE LIKELIHOOD OF BEING IN A HORRIFIC SIDE-IMPACT COLLISION. I WILL ADDRESS THIS ISSUE WITH THE DEALERSHIP TOMORROW. WINTER IS JUST BEGINNING, AND COLD STARTS ARE GOING TO BE MUCH MORE COMMON (LIKELY IN MUCH COLDER TEMPS). I DON'T BELIEVE MODERN VEHICLES, WITH ELECTRONIC FUEL INJECTION, SHOULD HAVE THIS SAFETY ISSUE, OR REQUIRE MUCH WARM-UP TIME. *TR

A RUBBING/GRINDING NOISE WAS INTERMITTENTLY BEING HEARD FROM THE BACK END DURING BRAKING AND, AT TIMES, DURING ACCELERATION. AFTER CONTACTING AN EMPLOYEE AT THE LOCAL TOYOTA DEALERSHIP, I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH THE CAMRYS AND THAT MOST LIKELY MY BRAKE PADS WOULD NEED TO BE REPLACED. AFTER BRINGING MY VEHICLE IN FOR REPAIR, I WAS SHOWN ON MY BRAKES WHERE THEY HAD BECOME STUCK AND THE ROTORS NEEDED REPAIR AS WELL. IF THIS IS A COMMON PROBLEM, THEN PERHAPS TOYOTA SHOULD DO SOMETHING ABOUT IT. *TR

I'M DEAF AND FOUND THE SUNVISOR ON THE FRONT OF DRIVER SEAT IS LOOSE ABOUT OCT 2014. I WENT TO TOYOTA DEALER AND WAS TOLD NEED TO PAY FOR FIX. I FELT THAT IT IS NOT SAFETY ISSUE. MY FRIEND TOLD ME THAT I CAN FILE A COMPLAINT SO I EMAIL YOU AND WHAT SHOULD I DO WITH IT? PLEASE ADVISE. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVERS SIDE SUN VISOR BROKE ABOUT 3 WEEKS AGO AND AND CAME OFF. TOYOTA ADVISES SO MANY ARE ON BACK ORDER THAT THEY CANNOT GIVE ME AN ETA. THEY ARE REPLACING FOR FREE BECAUSE THEY HAVE A DEFECT. I WAS DRIVING TODAY FACING THE WEST WITH NO SUN VISOR TO BLOCK THE SUN. I WAS DRIVING APPROXIMATELY 50-55 MILES PER HOUR ON A BUSY ROAD. IT WAS IMPOSSIBLE TO SEE WHEN THE SUN SUDDENLY HIT ME IN THE FACE, NOT ONCE OR TWICE BUT NUMEROUS TIMES CAUSING ME TO SLAM ON MY BRAKES BECAUSE I DID NOT WANT TO CROSS THE CENTER LINE OR HIT AN EMBANKMENT OR DITCH. TOYOTA HAS KNOWN ABOUT THE DEFECT FOR NEARLY 7 YEARS. *TR

I WAS SITTING IN THE CAR WITH MY TWIN 2YRS OLD DAUGHTERS WHEN I HEARD A SOUND; I LOOKED ONLY TO SEE THAT ONE OF THE BABY PULL THE GEAR STICK OUT OF PARK, INTO DRIVE AND THE KEYS WERE IN MY POCKET! I KNEW THAT WASN'T SUPPOSE TO HAPPEN. I CALLED DARCARS TOYOTA, AND THE MANAGER [XXX] TOLD ME "THAT SHOULDN'T HAVE HAPPENED AND THAT THE "GEAR BOX IS BAD", I NEED TO BRING THE CAR IN SO THEY COULD TAKE A LOOK AT IT. I BROUGHT THE CAR IN ON 10/03/2014 AT ABOUT 7:10AM, AND LEFT THE LOT AT ABOUT 9:30AM AFTER GOING BACK AND FORTH WITH THE HORRIBLE SERVICE BOTH FROM THE MANAGER [XXX] AND THE REP. "[XXX]" I WAS TOLD THAT EVEN THOUGH IT'S A SAFETY ISSUE, AND THEY TOLD ME SOMETHING WAS WRONG, THEY WOULD NOT DO ANYTHING ABOUT THE PROBLEM UNLESS I PAY FOR THEM TO DO WHAT THEY ALREADY KNOW; WHICH IS THAT THERE IS SOMETHING WRONG WITH THE GEAR STICK! I MAY BE THE 1ST PERSON TO COMPLAIN ABOUT THIS PROBLEM, HOWEVER, THIS IS WHY WITH ALL THE RECALLS, IT SEEMS AS IF SOMEONE HAS TO DIE IN AN ACCIDENT BEFORE THESE PEOPLE TAKE RESPONSIBILITIES FOR THEIR DEFAULTED VEHICLES!! PLEASE LOOK INTO THIS MATTER FOR ME AS IT IS VERY IMPORTANT. THANKS IN ADVANCE SINCERELY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE AIR BAG LITE ON THE PASSENGER SIDE HAS BEEN ON FOR A MONTH OR SO IF NOT LONGER. *TR

SUN VISOR FAILS TO STAY IN UP POSITION BLOCKING FULL VIEW OF THE WINDSHIELD. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, AN EIGHTEEN WHEELER CRASHED HEAD ON INTO THE VEHICLE CAUSING IT TO LAND INTO A DITCH. THE AIRBAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED WHIPLASH AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATELY FAILURE MILEAGE WAS 110,000.

VISOR CAME LOOSE AND WOULD NOT STAY UP.....FELL DOWN BLOCKING MY VIEW TO DRIVE. TRIED TO PUSH IT TO THE SIDE AND CAME OFF THE BRACKET IN THE ROOF. *TR

ON THE ABOVE DATE, AS I PREPARED TO PARK AT THE DOLLAR GENERAL STORE, 200 BRUSH CREEK HWY, ALEXANDRIA, TN 37012, THE VEHICLE JUMPED THE CURB WENT DOWN IN A DITCH AND COLLIDED WITH A PARKED CHURCH BUS. THE ACCELERATOR ON THIS VEHICLE STUCK AND CAUSED ME TO LOSE CONTROL OF THIS VEHICLE. I HAD NO CONTROL OVER THE ACCELERATOR AT THE TIME OF THIS ACCIDENT. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE DRIVER SIDE SUN VISOR FAILED TO REMAIN CLOSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE DRIVER SIDE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE PASSENGER SUSTAINED A FRACTURED NECK. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 10/28/14 *BF..UPDATED 11/13/14 *BF UPDATED 02/03/15.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A BRICK WALL WHILE THE BRAKE PEDAL WAS ENGAGED. THE DRIVER SUSTAINED BRUISING ON THE LEGS AND THE FRONT PASSENGER SUSTAINED MUSCLE AND NECK SORES DUE TO THE AIR BAG DEPLOYMENT. THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 9/19/14*CN THE CONSUMER STATED THE DEALER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. UDATED 02/11/2015 *JS

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT, THE TIRES NEEDED TO BE BALANCED, AND THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

MY DRIVERS SIDE SUN VISOR DOES NOT STAY UP THUS IMPEDING MY VISION WHEN I DRIVE. I WAS TOLD BY THE DEALER THAT THIS HAS BEEN A CONTINUOUS PROBLEM AND WAS A RECALL ON PREVIOUS MODELS SINCE 2007. UNFORTUNATELY THEY REQUIRE YOU TO PURCHASE THE ENTIRE VISOR AND WILL NOT FIX THIS PROBLEM. I CONTACTED TOYOTA AND THEY INFORMED ME THAT TOYOTA WILL DO NOTHING ABOUT THIS PROBLEM. THE DEALER WANTS ONE HUNDRED AND TWENTY DOLLARS TO REPLACE IT. THEY SAID IT WAS A BIG PROBLEM WITH THE CAMRY. *TR

Richardson Toyota Service manager Brad Clark 1221 N Central Expy, Richardson, TX 75080 . District attorney Frank Crowley Courts Building - 133 N. Riverfront Boulevard, LB 19, Dallas, TX 75207 John Creuzot Texas Department of Motor Vehicles Consumer complaints P.O. Box 259001 Plano tx 75025 Dear Mr. Creuzot, CEO Toyota, Mr. Clark, and Texas Department of Motor Vehicles, There is an issue where my safety is at risk. I learned about the recall for Toyota’s sticky dashboard while I was away as a student, and I was not able to bring in my car at the time I was notified. The condition of the car is dangerous, driving at night, there is a bright glare, in addition there are fumes and there is a smell that comes from the melting dashboard creating is a health and safety issue. I am asking please that my car be recalled as I was not informed nor notified until the very end of the recall. The dealership is negligent in its response to correct this recalling. I am putting them on notice as this egregious lack of response against public policy. Please correct my vehicle so it is safe and healthy to drive. Thank you

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED IN THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 3 YEARS OLD AND HAS ONLY ABOUT 32,000 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY INDEPENDENT MECHANIC. THEY ALSO TOLD ME THAT THE FRONT SWAY BAR LINKS ALSO NEED REPLACING. *TR

TL*THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

I WAS IN A SLOW LANE OF TRAFFIC GOING AROUND A MAIL CARRIER. SUDDENLY, MY CAR SPED UP, ON ITS' OWN. I HAD TO AVOID THE CAR IN FRONT OF ME AND MET ABOUT 4-5 CARS HEAD ON. THANK GOODNESS, THE CARS I WAS MEETING PULLED OFF THE ROAD AND LET ME ZOOM THRU. I PROBABLY TOOK ABOUT 20 TO 30 SECONDS FOR ME TO STOP. AS I STARTED AROUND THE OTHER CARS I APPLIED MY BRAKES AND THEY MADE A SCREECHING SOUND BUT DID NOT STOP THE CAR. I HAVE NO IDEA HOW FAST MY CAR WENT??? MY CAR LEFT NO SKID MARKS, I HAVE A CASE NUMBER WITH TOYOTA AND WAS TOLD TO GO TO MY TOYOTA DEALER WHICH I DID A WEEK OR SO LATER AFTER READING DESCRIPTIONS OF THE SAME THING HAPPENING TO OTHER TOYOTA DRIVERS. THE SERVICE MAN SHOWED ME WHAT TO DO IN CASE THAT SHOULD HAPPEN AGAIN, INDICATING TO ME THERE HAS BEEN A PROBLEM WITH OTHER 2011 TOYOTA'S. *TR

TOYOTA UNINTENDED ACCELERATION MY WIFE PULLED INTO THE OFFICE BUILDING PARKING LOT, WITH HER FOOT ON THE BRAKE, SLOWING DOWN TO PARK PERPENDICULAR TO THE CURB. THE ENGINE RACED. THE CAR LURCHED FORWARD, JUMPED THE CURB, RAN OVER FOUR FEET OF MULCH AND LOOM AND CRASHED INTO A STOCKADE FENCE. FOURTEEN DAYS LATER ON JULY 23 RD, THE SAME THING HAPPENED AGAIN. THE CAMRY LURCHED FORWARD CAUSING $8,362.00 WORTH OF DAMAGE TO THE CAR. AGAIN ANOTHER SECTION OF THE FENCE HAD TO BE REPLACED. THE REPORT PRE-CRASH DATA SHOWED THAT IN 1.9 SECONDS THE CAMRY WENT FROM 2.5 MPH TO 17.5 MPH. THE ENGINE WENT FROM 400 TO 4000 RPM. IT ALSO SHOWED THAT THERE WAS NO PRESSURE ON THE CAR ACCELERATOR.

THERE IS A TRANSMISSION ISSUE AT LOW SPEEDS, MOSTLY CITY DRIVING, THE CAR JERKS WITH ABRUPT SHIFTING, AND SOMETIMES HARSH SHIFTING. ALSO IT FEELS LIKE THE CAR PAUSES A LITTLE WHEN SHIFTING AT LOW SPEEDS. THE CAR JERKS WITH ABRUPT SHIFTING, AND SOMETIMES HARSH SHIFTING. ALSO IT FEELS LIKE THE CAR PAUSES A LITTLE WHEN SHIFTING AT LOW SPEEDS. THE CAR TAKES OFF LIKE IT RUSHES RATHER THAN A SMOOTH ACCELERATION, THOUGH I PRESS THE GAS PEDAL GENTLY, ALSO ON MORE THAN ONE OCCASION A LOUD THUMPING SOUND HAS BEEN HEARD COMING FROM THE TRANSMISSION AS THE CAR IS SLOWING DOWN AND IS IN PROCESS OF DOWNSHIFTING AROUND 20MPH. *TR

PURCHASED BRAND NEW TIRES IN JULY...COST OF 700.00 DOLLARS...ONE MONTH LATER THE STEERING WHEEL WOULD VIBRATE WHEN I WAS AT 40 MPH...AND SLOWING...PAID TO GET FRONT END ALIGNMENT..COST OF 145.00 DOLLARS...NEXT DAY THE STEERING WHEEL STILL VIBRATED....TOOK IT BACK AND TOLD THEM TO FIX OR GIVE ME MONEY BACK....WAS TOLD THAT THE NEW FRONT TIRE HAD A WAVE IN IT FROM THE SHOCKS GOING BAD IN THE FRONT END OF THE CAR. SHOCK REPLACEMENT NOW IS GOING TO BE 500.00 DOLLARS....WILL NEVER BUY ANOTHER CAR MADE IN THE USA..THIS TOYOTA WAS MADE IN TENN...THANK YOU...FOR YOUR TIME *TR

IM REALLY UNHAPPY WITH THIS CAR ITS JUST 1 THING AFTER ANOTHER FIRST HAD THE NOISY MOON ROOF ISSUE AND FINALLY GOT IT FIXED BY BRINGING IN THE TSB SO IT COULD NOT BE DENIED, NOW I HAVE A NOISY POWER STEERING PUMP THAT WHINE VERY LOUD BUT WAS TOLD THAT ITS NORMAL (WHAT A CROCK). CURRENTLY MY CAR IS SHIFTING HARD ON TAKE OFF AND DECREASING SPEED TO STOP. TOYOTA HAS REALLY GONE DOWN. I TRADED A 2000 CAMRY XLE THAT WAS BETTER THAN THIS NEWER MODEL. *JS

I WAS DRIVING IN THE RIGHT LANE IN A SCHOOL ZONE, ON A STRAIGHT STRETCH. NO OTHER CARS WERE NEAR ME. THE STEERING WHEEL SUDDENLY PULLED TO THE RIGHT, CAUSING THE CAR TO HIT THE CURB. MY FIRST THOUGHT WAS, I HAD A FLAT TIRE, BUT I DID NOT. SINCE IT WAS NOT FAR, I DECIDED TO TAKE MY CAR TO POHANKA TOYOTA WHERE I PURCHASED IT AND HAVE IT SERVICED. THE DEALER REPLACED THE RIGHT REAR WHEEL HUB, BEARING AND SHOCK ABSORBER. ...UPDATED 10/22/14 *BF

I CANT KEEP THIS CAR IN ITS LANE, IT VEERS TO THE LEFT AT ALL SPEEDS AND EVEN WORSE AT HIGHWAY SPEEDS. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BY TOYOTA BECAUSE THE CAR WILL NOT TAKE AN ALIGNMENT AND PULLS THE DRIVER INTO ONCOMING TRAFFIC CONSTANTLY. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHEN ATTEMPTING TO CLOSE THE SUN VISORS, THEY FAILED TO REMAIN CLOSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.