NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Driver side window spontaneously exploded while driving 70 mph on the toll. It’s available for inspection.I almost lost control of the car when it happened. It’s currently at the Toyota dealership in Plano.There was no warning of anything before it exploded.
The contact owns a 2020 Toyota Camry. The contact stated that while operating the vehicle, the front driver's side seat belt latch did not lock to secure the occupant in the seat. The vehicle was taken to the local dealer who replaced the front driver's side seat belt latch. The manufacturer was notified of the failure. The failure mileage was 60,000. The VIN was not available.
My wife was pulling into a parking space, feathering the brake. About a foot from parking, the car suddenly lurched forward, with her foot Still on the brake, and smashed into a 2' high decorative wall. The car is no longer drivable.
took my 2020 Camry to Toyota they told me the catalytic converter had issues and the engine cooling bypass valve as well. They also stated that they have a ton of Camrys and rav 4 coming in with the same issue
FRONT CAMERA DISABLED OR FRONT COLLISION WARNING SYSTEM DISABLED, NOT ABLE TO TURN ON CRUISE CONTROL. THIS HAVE BENN HAPPENING AFTER THIS PAST VERY HOT DAYS, AFTER BLOWING COLD AIR TO WINDSHIELD IT COMES BACK TO NORMAL.
While driving my car lost all power and my check engine light came on saying it needed to go to Toyota for inspection!
Car battery is dead . Battery is drained without cause, especially if car is park for 3 days or more. I have battery replaced before but still dies if not driven.
The contact owns a 2020 Toyota Camry. The contact stated that upon opening the sunroof and attempting to close the sunroof, the sunroof failed to close, allowing water to enter the vehicle during inclement weather. The vehicle was taken to the dealer and repaired. The contact stated that after the repair, the failure recurred, and the sunroof failed to close properly. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.
Coolant bypass valve not functioning and needs to be repaired. Car can overheat or cause other electrical issues. Dealer stated this is a frequent issue for a lot of models. Not covered under warranty.
Vehicle has slow takeoff acceleration
The contact owns a 2020 Toyota Camry. The contact stated that bubbles or air spaces were forming on the rear windshield. The contact stated that some air bubbles the size of a dime were on the windshield. The contact stated that the bubbles were forming where the tinted portion of the windshield ended, and the clear glass started. The contact stated that the bubbles were obstructing visibility while using the rear-view mirror. The local dealer was contacted and was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance, but the dealer was no longer in business. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 81,000.
I had a feeling sick while driving my car. I placed a smoke and carbon monoxide detector in the cabin. The detector went off. I tried different things windows up windows down, recuperate open and close and detector alarmed. I brought my car to Doggett Toyota they found a leak in engine that was running to exhaust. I paid for $117 for estimate and $337 for part. The service department is pressing me to let them use my carbon monoxide detector. I refuse. When I went pick up the car fumes plus soap smell is still in the car. Detector still alarm 229ppm.They only offer to rent a ccar which I cannot drive because of health reasons. Other 2020 are carmys are recalled because oil leak and possibly damage to engine block. I requested my car be examined for the same problems as recall. The service department says I need ask corporate to send there own mechanic and I pay for it. Hours of run around miscommunication. That car is not safe to drive. Dealership doesn't have carbon monoxide detector or means to detect the smoke in the cabin. Service members all over the place, texting on cell phone, walking away while on phone with corporate etc.
Tracking #[XXX] Reference to carbon monoxide leak in cabin of the car. 227PPM and greater. No warning signals went off. My personal carbon monoxide detector alarmed me after repairs of engine seal for leak. [XXX] Hunter at Doggett called repairs are done. This car is not safe to drive. Toyota Brand Experience caller Lily called me Thursday March 14 and said someone from the team would call me by Tuesday, March 19. As of March 31 6:45Pm --I have not heard from anyone. Car unsafe to drive Carbon monoxide in cabin, other 2020 recalled for leaks and engine block damage .. No warning, No testing, ---Dangerous to ride with passenger air bag may deploy in a crash Recall No remedy -Vehicle Health Report not available [XXX] " There was an error communicating the remote server. - Techstream Diagnostic Report for [XXX] Dealer Code 42182 not available. Service work prior to purchase of the this car was not and still is not available... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 12-volt battery has gone totally dead twice. Replaced the battery 2 times. Both batteries were fairly new. I believe there is some sort of drain on the battery that the test doesn't show. at a Toyota dealership, they said I didn't drive the car enough. When the battery failed the last time, I had driven the car over 1000 miles in the previous days before letting the car sit for 2 days. No way should the battery die this quickly.
So a few months after installing the pedal commander chip my Camry out of nowhere began flashing warning symbols and messages and the engine was reduced to about 5% power. Pre-collision braking was down, ABS was down, lane assistance was down, cruise control was down and it also said “Engine Reduced Power”, please see dealership! So I parked, turned off the car and disconnected the battery for about 10-15 mins. When I reconnected the battery and started the car everything was fine and there were no codes/warning lights. So I thought it was a glitch. Then like 3-4 days later it did it again immobilizing me outside of a clients house to where I had to get it towed. I then thought to unplug the chip and see if that did anything and of course once I did it started up and drove fine with no codes, for about a month or so. Then it gave me all the same codes as before but now without the chip installed. Did an oil change with new filter, replaced the starter cause now it wouldn’t start at all or turn over. Once I replaced the starter, I was able to get it started and drive it a few times over the course of 3-4 weeks at the time I wasn’t driving it that much. But then all of a sudden it stops starting again and now gives me all those codes again and now my Camry has been immobilized for the past year, basically all cause of the accelerator chip.
Passenger side, rear driver side and rear passenger side door loc fail to unlock with key fob.
Started vehicle and went to back up. Car slammed into reverse and disply showed Drive start control malfunction. The service engine light came on. I removed the battery to reset the error message and the following dayi took it to the dealership. They checked it out and told me that they didnt find anything wrong with it since it wasnt displaying a service engine light. So i went home with it. The next day it did it again so i took it back to them while the condition was happening. Which insisted of the error message, serv eng light, gearshift indicator displaying drive and park at the same time. Also the door locks were continually locking and unlocking. They put a new water valve plus a neut switch assy and a new xmission lever in it and told me it was fixed. I picked it up and the next day it did it again. Returned it to them and they said that the new part was possibly bad from Toyota, ordered a new one, put it in and said it was all good now. I picked car up and 9 months later its happening again. Not sure what to do. Please help
After not driving for a couple days I was unable to start my Toyota Camry. The battery had drained for the 3rd time since buying this car in 2020. Safety - N/A Dealer confirmed issue. Yes the dealership No warning lamps.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Constant "ENGINE MAINTENANCE REQUIRED" warning. Dealer identified the engine coolant bypass valve as the source of the problem. Replacing the part resolved the issue.
My car recently had this message pop up "SRS airbag system malfunction." I did a search for recalls and found that Toyota is doing a recall for my vehicle's year and model (2020-2022 camry). I used this site to punch in my VIN number but there are no recalls on my vehicle. What is the probability that my car has the same exact problem as what the company is recalling for yet not be a part of the recall? Is there anything I can do about this? The message popped up out of the blue.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There has been an open recall since December 2023, which Toyota has not provided a remedy. I have been the dealership several times to get my oil change and to get new tires. They did not mention anything about the open recall nor did they fix it. The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk This would not allow the airbag system to properly classify the occupant’s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury..
There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple issues over the years with the sensors and battery. I bought the car brand new, with 2 miles I rolled off the lot. A few days after purchasing it my battery died. My battery died multiple times within the first few months, sensors did not work, screen display was off, Toyota said they had to reset the computer software. There was an issue draining the battery. Fast forward to November 2023, I had to buy a new battery. Even though I have had issues with the battery since purchasing the brand new car, I had to pay for the battery out of pocket. Toyota said I just barely missed the warranty. Now once again I have issues with the parking sensors not working and the rear camera display not showing. I get the notification RCD unavailable. Even though my camera is clean and was checked at the dealership. I feel as if I have bought a bad car from the start. And now I do not feel safe driving it as well as being completely frustrated with it. What can I do?
My car has been brought into the shop over two times due to a recall that has no yet been resolved and has no time frame as to when there will be available parts created to fix this issue. The passenger air bag is in for a recall as in case of anything, the air bag will not deploy correctly or at all. This is a major safety issue as it can cause the death of the person rising in the passenger seat. I do not feel safe driving in this car especially since my car is always a full house and it is used as a family vehicle where all 5 seats are being used at once. This is a recall that was later found on this car meaning that the car was built like that. Again, I do not feel safe as I have had family members die in a car accident before. I have asked the dealership multiple times to resolve this issue. On June 23rd 20024, I was almost in a car accident. All 5 seats were being used and we were almost hit by a car that was going over approximately 85mph. A life could have been taken if we would have been hit and the air bag would not have deployed at all or correctly. My car has been in the shop, Hanlees Hilltop Toyota since Monday June 24th. I was concerned about the airbag and again, they do not have any parts that have been created by TOYOTA manufacturer. I asked for a loaner car and they did not want to help nor provide me with one. I do not feel safe in this vehicle and the airbag not working should be considered high risk and this car should not be drivable due to this major high risk issue.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am filing this complaint to report a serious and ongoing issue regarding the unresolved safety recall 23TA15 (Interim Notice 23TB15) for my vehicle, a 2020 Toyota Camry LE (VIN: [XXX] ). The recall is associated with a critical defect where the passenger airbag may fail to deploy (NHTSA #23V865). It has been over 1 year since this recall was issued, and despite repeated visits to Toyota dealerships, I have been informed each time that the required remedy is not yet available. This delay is unacceptable, particularly for a defect that directly compromises the safety of vehicle occupants. The inability of the passenger airbag to deploy in an accident poses a significant risk of severe injury or death. As the owner of this vehicle, I am extremely concerned that Toyota has not prioritized this issue or provided an adequate solution within a reasonable timeframe. I respectfully request the NHTSA to investigate this matter and take the necessary actions to ensure Toyota fulfills its responsibility to provide a timely and effective remedy for this critical safety recall. I would also appreciate guidance on any additional steps I can take as a consumer to expedite the resolution of this issue. Thank you for your attention to this urgent matter. I am available to provide any further information or documentation required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2020 Toyota Camry. The contact was reviewing the vehicle registration and became aware that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that the parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted.
I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support.
ECM, FUEL Filter, fuel pump issues Reduced engine power Lane departure alert system suspended Pre-collision system Secondary collision brake system Vehicle stability control system Check engine - malfunction in electronic control engine, throttle or automatic transmission
The contact owns a 2020 Toyota Camry. The contact stated that upon attempting to open the sunroof, the roof became stuck in place and rolled back halfway. The vehicle was taken to the dealer where a diagnostic test showed that the rails connected to the sunroof were defective. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 45,000.
There has been a safety recall for the passenger airbag for my Toyota for over a year. My dealer says Toyota has not provided them with the part (s) to fix the problem leaving me to drive in an unsafe car exposing passengers, and myself when I had to have someone driver for me after foot surgery, to danger.
The vehicle has a parasitic electrical drain that has lead to my wife being stranded twice.
Brakes peddle drops to low. brakes are spongy. similar to recall NHTSA campaign number: 21V890
Gas tank does not open. There’s a button that you press and sounds like it’s jammed. I went through the trunk to pull the yellow handle (looked online and seen others have this issue also) and it does not work on my car. I have to have someone press the button while I use my keys to go on the side to push it open.
A car turned in front of my daughter and her boyfriend. They were going 40 MPH and there is severe damage to the front of the vehicle. The car will be totaled. Not one air bag deployed. All first responders were very surprised and cautious that even them exiting the damaged vehicle could set them off. They were told "not to move" until they could investigate a safe way for them to leave the car.
Have whining from transmission. When trying to accelerate the car does not shift into gears correctly and there is hesitance and delay. Have issues merging on highway and regular traffic due to hesitance and delay. Car can jerk when accelerating. Had dealership inspect twice at different dates. The dealership said nothing was wrong and that the hesitance and delay was just how the car operates. Discovered that other Toyota Camry's had same issue under T-SB-0008-21. Would like for our model year Toyota Camry be added for repairs.
I purchased my Toyota Camry 2020 in 2021. I am at 56k miles and my car hasn’t started up without a jump for three weeks now. Car battery and alternator checked in excellent condition but somehow battery always drained. Found out that there was a bulletin back in 2020 on this issue that I was never made aware of so now I’m past 36 and Toyota states I have to pay for the update needed to keep my car running which is ridiculous because had I received this update upon purchase in 2021 this wouldnt have happened. This car is brand new and for them to say I have to pay for this Issue they have neglected to take care of is unfair. There should be a class action suit against Toyota for this.
Car has a fuel pump or fuel system and Central Florida Toyota has not fixed it even after taking it 2 times to the dealership.
2020 Camry has 34000 miles and the engine maintenance required comes on. The dealer says it is the coolant bypass valve. They will replace it but after looking online there are many reports of this happening to toyotas with low mileage. Coolant can corrode the electric components.
Engine: Fault Code P268115 - Engine Coolant Bypass Valve Control Circuit/Open: Circuit Short To Battery or Open. This is a huge ongoing problem with Toyota vehicles. You can do a simple search and find 100s of people with the same issue. This must be addressed and a recall issued for repair.
The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the front end of the vehicle made abnormal exploding sounds and there was smoke coming from under the hood. The vehicle was towed to the dealer, where it was diagnosed that the battery had exploded, and the battery was replaced. The contact stated that while driving at an undisclosed speed, the message "Pre-collision Warning Malfunction” was intermittently displayed. Additionally, the contact stated that while driving on another occasion, the message "Maintenance Required" and messages indicating the Pre-collision, Anti-Lock and ABS malfunction, and to contact the nearest dealer were displayed. The contact also stated that an alarm persistently sounded. The vehicle was taken to the dealer, where it was determined that the failure was due to rodents damaging electrical wires. The vehicle was taken to an independent mechanic for a second opinion, and the mechanic determined that the failure was caused by the acidic residues that remained in the hood after the battery explosion. The vehicle was taken back to the dealer to be repaired. The vehicle was not yet repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 74,480.
Airbags failed in accident passenger and I were hurt and significantly impacted and then informed about recall after the fact recall number is 23TB15/23TA15
Incident: Just driving along when all of a sudden, the car engine turned off and check engine light came on along with warnings about brake system failures, fuels system failures and message to contact your dealer. Any attempts to restart the car failed. The vehicle was a 2020 toyota camry xse with 75000 miles. The vehicle was inoperable. CAUSE: There is a small air intake resonator box that connects to the air flow between the air filter compartment and the throttle. This resonator is made of plastic and the part that connects to the airflow main tube, had cracked and broken off and the broken piece got stuck in the throttle causing the vehicle to become disabled. This part is never touched when performing air filter maintenance and it was determined that over time, it just cracked and eventually broke off. This is a defect in the design and if this had happened at highway speeds could have had serious consequences.
I was driving the car without any issue or problem. All of a sudden the sunroof glass shuttered. It sounded like a blast. When I stopped the car, the sunroof was broken to small pieces.
sunroof and its now at the shop for repair. My safety was put at risk if because it sound as a gunshot and could have cause me to swerve into another line. If the sunroof had been open the glass could of cut me. unknown if the problem has been reproduced or confirmed. it has been inspected by the shop that's doing the repair. No warnings at all. I was traveling down the road and heard something that sounded like a gun shot. It then sounded like a window was open. Once I got home I inspected my car and pulled back the shade and realize the sunroof was shattered in pieces. If I had my sunroof open the glass could of fell in on me. I called my insurance company and they didn't inspected but ordered parts to fix it. They originally told me it would be a 0 dollar deductible. Now the car is in the shop to be repaired, I'm told they found other things and I would have to pay a $500 deductible now.
My dash constantly makes this buzzing sound coming around the center of the dash. It is highly distracting and has almost caused me multiple incidents trying to stop the noise and find out where exactly it’s coming from. Yes it’s been reproduced by others.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 4, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.