2018 Toyota Corolla Complaint Log

SAFETY RECALL WORK ON THE AIRBAGS/SEAT BELTS WAS PERFORMED AT CITY TOYOTA, DALY CITY ON 6-16-20. ON 9-9-20 I WAS HEADING HOME FROM THE BANK, DID NOT FEEL WELL, LOST CONTROL OF THE CAR AND RAN OVER A ROAD DIVIDER ISLAND CURB AT THE INTERSECTION OF LAKE MERCED BLVD. AND SKYLINE BLVD., S.F. AT AROUND 5 PM. THE FRONT AIR BAGS DID NOT DEPLOY WHEN I THINK THEY SHOULD HAVE IS WHAT I AM REPORTING HERE. EVERYTHING FROM THE HOOD DOWN WAS RIPPED OFF THE CAR, NAMELY, THE HEAD LIGHTS, GRILL, TOYOTA EMBLEM, BUMPER, RADIATOR, AND PART OF THE AC SYSTEM. I WAS THE ONLY PERSON IN THE CAR, HAD MY SEAT BELT ON, AND WAS NOT INJURED, AND LUCKILY DID NOT HIT ANY PEOPLE OR ANOTHER VEHICLE. A LADY WHO WITNESSED THE ACCIDENT CALLED AN AMBULANCE (KING-AMERICAN AMBULANCE CO.), S.F. POLICE AND A TOW TRUCK. AAA AUTOMOBILE INSURANCE COMPANY INITIALLY DECLARED THE CAR A TOTAL LOSS (CLAIM #[XXX]) AND THEN OVER A MONTH LATER ON 10-15-20 THEY E-MAIL SAYING THE CAR HAD BEEN DEEMED REPAIRABLE AFTER ALL. NOW, THE CAR IS BEING TOWED TO PIERRE'S AUTO BODY, 1349 NINTH AVENUE, SAN FRANCISCO CA 94122, TEL. (415) 564-0900 AND THE REPAIR WORK IS SCHEDULED TO BEGIN ON THIS FRIDAY MORNING 10-23-20. THE OWNER OF THE SHOPS NAME IS [XXX], AND THE ESTIMATE IS A WHOPPING $8,473.45 DOLLARS. IF THIS REPORT IS REVIEWED SOON ENOUGH, I THINK THE VEHICLE SHOULD BE INSPECTED BY YOUR AGENCY BEFORE REPAIRS BEGIN AND TELL ME WHAT YOU THINK? THE AAA INSURANCE CLAIM ADJUSTERS NAME IS [XXX] AND CAN BE REACHED AT [XXX]. THANK YOU FOR LOOKING INTO THIS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT HER VIEW FROM THE BACKUP CAMERA WAS OBSTRUCTED. THE CONTACT STATED THAT THE VIEW SHOWS PART OF THE BUMPER, THE TAG, AND THE ROADWAY. THE CONTACT STATED THAT THE LOCATION OF THE CAMERA WAS POORLY DESIGNED AND ALLOWED THE VIEW TO BE OBSTRUCTED. THE MANUFACTURER STATED THAT THERE WAS NO FIX FOR THE ISSUE AND THAT THE VEHICLE WAS DESIGNED TO HAVE THE CAMERA WHERE IT WAS LOCATED. THE CONTACT WAS PROVIDED A CASE NUMBER. THE DEALER TOYOTA OF TAMPA BAY (1101 E FLETCHER AVE, TAMPA, FL 33612, (813) 933-6402) INSPECTED THE VEHICLE AND SHOWED THE CONTACT OTHER MODELS THAT WERE ALL DESIGNED THE SAME WAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,858.*DT CONSUMER NO LONGER OWNS THE VEHICLE AND WOULD LIKE TO CLOSE THE CASE.*JB

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO SHIFT THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

AIR BAGS DIDN'T DEPLOY WHEN A MAN RAN A STOP SIGN AND HIT THE FRONT DRIVERS FINDER AND DRIVER DOOR AND THEN THE FRONT OF THE CAR HIT BRICK WALL AND A CHAIN FENCE

I I CALLED RAY BRANDT TOYOTA 2WEEKS AGO FROM TODAY TO ADVISE THEM I HAD RECALLS ON MY CAR. BUT I NEVER HEARD BACK FROM FROM THEM SINCE I CALLED.

MY CAR HAD EARLY SIGNS OF PROBLEMS WITHIN ONLY THE SECOND YEAR. IT HAD STOPPED TWO TIMES. IF THIS CAR STOPS BEFORE THE 18,000 OR LEMON LAW RETURN IT. I THEN WAS NOTIFIED THAT IT HAD 3 RECALLS. MY CAR WAS ACTUALLY STILL DRIVEABLE. I ALSO WANT TO DISCLOSE THAT I DEALL WITH ENVIROMENTAL ALLERGIES. I HAD THE VEHICLE FIXED SEVERAL TIMES WITH NO PROBLEM. HOWEVER, AFTER THE RECALLS WERE FIXED WITH THE FUEL PUMP AND AIR BAG I STARTED TO BECOME EXTREMLY ILL . I EVER PURCHASED A VOC MONITOR AND WAS ABLET TO DETECT GAS AT DANGEROUS LEVELS. MY DEALER TOYOTA BOWIE AND THE MANUFACTURER DID LITTLE TO NOTHING TO ACCOMODATE ME. I WILL NEVER BUY ANOTHER TOYOTA AGAIN, OR A CAR PERIOD UNLESS I CAN PAY FOR IT IN CASH UPFRONT. THE VEHICLES VOC TURNED DANGEROUS AFTER TURNING ON THE CAR FOR 10MINUTES STRAIGHT.

TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BEV SMITH TOYOTA, 3350 US-1, FORT PIERCE, FL 34982, WHERE THE REPAIR WAS COMPLETED FOR THE RECALL. THE CONTACT STATED AN HOUR LATER AFTER SHE LEFT THE DEALER, TWO MILES DOWN THE ROAD DRIVING AT 34 MPH, THE VEHICLE STARTED TO DECELERATED TO 15-19 MPH. THE CONTACT CALLED BACK THE DEALER AND WAS INFORMED TO BRING BACK THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD TO WAIT FOR THE DEALER TECHNICIAN TO PICK UP THE VEHICLE. THE CONTACT STATED THAT THE TECHNICIAN HAD SPRAYED A SUBSTANCE ON THE ENGINE IN ORDER TO START THE VEHICLE AND TAKEN IT TO THE DEALER BUT WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE TO IGNITE INTO FLAMES. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED DUE TO NEGLIGENT FROM THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

2018 TOYOTA COROLLA. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). *LD THE CONSUMER STATED THE VEHICLE CAUGHT FIRE. *JS

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE TOYOTA OF BOWIE DEALER LOCATED AT 16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716, WHERE THE RECALLS WERE REPAIRED. THE CONTACT STATED AFTER THE REPAIRS, SHE STARTED FEELING DIZZY AND NAUSEATED, HAVING MIGRAINE HEADACHES. THE DEALER WAS CALLED BACK AND THE TECHNICIAN WAS UNABLE TO DETECT THE CAUSE OF THE ISSUE. THE CONTACT PURCHASED AN AIR QUALITY DETECTOR AND DETECTED A VOC (VOLATILE ORGANIC COMPOUND) OF .975MG (WITHIN 15 MINUTES OF RUNNING THE VEHICLE) WHICH WAS OVER EPA RECOMMENDATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS TOLD THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT *JS

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VANN YORK TOYOTA (500 EASTCHESTER DR, HIGH POINT, NC 27262), AND IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT VEHICLE HAS BEEN REPAIRED AT VANN YORK.*JB

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED EITHER FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED RECALL NOTICE INTERIM NOTICE 4/17/2020 FOR LOW PRESSURE FUEL PUMP RECALL NHTSA # 20V-012. CALLED CURRY TOYOTA AND BROUGHT CAR IN AND RECEIVED A LONER. THEY HAVE MY CAR OVER 70 DAYS NOW WITH NO REMEDY. MY CAR IS UNDER WARRANTY, LESS THAN 24 MONTHS OLD AND HAS A LITTLE OVER 7,000 MILES. I BELIEVE IT SHOULD COME UNDER THE LEMON LAWS #4. THERE IS NO REMEDY IN SIGHT. PLEASE ADVISE.THIS IS THE SECOND RECALL ON THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 20V012000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM FLUCTUATED AND THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

THESE NEED TO BE RESOLVED ASAP. WHY IS THERE A DELAY?

I AM NOT SATISFIED WITH THAT, AFTER ALL I HAVE HAD MY CAR FOR 2 YEARS AND NOW YOU NOTICE THAT THERE IS AN ERROR IN THE AIRBAG? THIS IS SERIOUS AND PEOPLE STILL DIED, AND EVEN THOUGH I HAVE TO WAIT FOR A SOLUTION TO FIX IT? I USE MY CAR EVERY DAY TO WORK AND I'M AT RISK EVERY DAY. HOW IS THE RISK I HAVE TAKEN FOR THESE PAST TWO YEARS? YOU SHOULD INDEMNIFY THE CUSTOMER AND NOT SIMPLY SEND A LETTER THAT IS SEEKING A SOLUTION. ON THE DAY I BOUGHT IT I BOUGHT A CAR THINKING IT WAS IN PERFECT CONDITION AND THEN I RECEIVED A NOTIFICATION THAT THERE IS A RISK, WHICH CAN BE SERIOUS TO MY LIFE AND THAT OF MY PASSENGERS, FAMILY OR FRIENDS. TOTAL NEGLECT.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. FRED ANDERSON TOYOTA OF COLUMBIA LOCATED AT (2136 SUNSET BLVD, WEST COLUMBIA, SC 29169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

I RECEIVED AN EMAIL REGARDING THE RECALL CONCERNING THE AIRBAG. I TOOK IT IN FOR OIL CHANGE ON 2/26/202 AND ASKED REGARDING THIS MATTER AND THEY STATED THEY DO NOT HAVE THE PART AVAILABLE AND WILL CALL ME WHEN ITS AVAILABLE.

MY SON AND I WERE IN A HEAD ON COLLISION. THE OTHER CAR WAS AT FAULT. SPEED FOR BOTH VEHICLES WAS AROUND 35 MPH. MY 11 YEAR OLD SON WAS IN THE REAR PASSENGER SEAT BUCKLED. I WAS DRIVING. I HAVE A FEW BRUISES BUT AM OK. MY SON IS NOT. HE HAS MULTIPLE FRACTURES TO HIS HEAD (RIGHT SIDE), RIGHT EYE SOCKET, SPINE (UPPER NECK AND BACK). AS YOU CAN SEE FROM THE PICTURES HE SHOULD NOT HAVE THESE INJURIES. THE INSURANCE ADJUSTER SAID I NEED TO CONTACT AN INVESTIGATOR TO SEE WHAT WAS WRONG WITH THE AIRBAG TO CAUSE THESE INJURIES.. WE ARE LOOKING AT WEEKS OF HOSPITAL AND INPATIENT REHAB FOR HIM.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECTED THE VEHICLE. THE VEHICLE FAILED TO START AFTERWARDS. THE VEHICLE WAS TOWED TO TOYOTA OF LAREDO LOCATED AT (6324 BOB BULLOCK LOOP, LAREDO, TX 78041) WHERE THE MECHANIC FOUND NO DEFECT WITH THE VEHICLE. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ACKNOWLEDGED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER AT FIRST DECLINED TO PROVIDE A LOANER VEHICLE BUT AFTER SEVERAL ADDITIONAL FAILURES, A LOANER WAS PROVIDED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER HIT MY CAR ON THE FRONT LEFT SIDE, CLOSE TO MY DOOR AND THE AIRBAGS DID NOT GO OFF. I DON'T KNOW IF THERE'S ANY OTHER SENSORS IN THE BACK BUT I WAS BIT IN THE BACK AFTER AS WELL AND THE AIRBAGS STILL DID NOT GO OFF. I WAS DRIVING 30MPH ON A CITY STREET.

TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758), CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I NOTEST A HUMMING NOISE COMING FROM THE REAR OF THE CAR THE SOUND WAS COMING FROM THE ELECTRIC FUEL PUMP WHILE THE CAR WAS OFF IN THE GARAGE FOR 5 1/2 HOURS I START THE CAR & SHUT IT THE SOUND WENT AWAY HAPPENED ONE WEEK AFTER I PURCHASED THE CAR IM KEEPING MY EYE ON IT

DRIVERS SIDE SEATBELT DOES NOT LOCK WHEN BRAKES ARE DEPRESSED WHILE COMING TO A STOP. DOES NOT HAPPEN EVERY TIME. DIFFICULT TO REPLICATE.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BEV SMITH TOYOTA (3350 S US HIGHWAY 1, FORT PIERCE, FL 34982, (844) 974-0333) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CK CONSUMER WAS NOTIFIED OF RECALLED BUT WAS DENIED THE LEMON LAW CLAIM. THERE WAS NO REMEDY FOR A FUEL PUMP.*JB

THERE'S BEEN A RECALL ON MY CAR FOR 5 MONTHS AND TOYOTA STILL DOES NOT HAVE A REMEDY. I USE MY CAR FOR WORK BUT BECAUSE OF THE RECALL MY COMPANY DOESN'T ALLOW ME TO USE THIS CAR ANY LONGER FOR WORK UNTIL RECALL HAS BEEN COMPLETED. *TR

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ELECTRIC FUEL PUMP STARTED ITSELF WHILE THE ENGINE WAS OFF. THE FAILURE RECURRED. THE CONTACT CALLED THE PRESTIGE TOYOTA DEALER (844-838-7075, LOCATED AT 1096 NJ-17, RAMSEY, NJ 07446) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP. THE CONTAC INSTEAD SENT A VIDEO RECORDING OF THE FAILURE. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO THE SHOP. THE CONTACT CALLED THE HALTERMAN'S TOYOTA DEALER (570-339-9129, LOCATED AT 1741 PARADISE TRAIL RTE 447, EAST STROUDSBURG, PA 18301) AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING DAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER: 2001171560. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN JIM ELLIS TOYOTA OF MCDONOUGH (144 HWY 81, MCDONOUGH, GA 30253), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.*DT*JB

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE VEHICLE RAN ROUGH, VIBRATED AND STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AL HENDRICKSON TOYOTA (5201 W, FL-834, COCONUT CREEK, FL 33073, (954) 972-1100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A LOANER VEHICLE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 11,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOYOTA OF EL CAJON DEALERSHIP (965 ARNELE AVE, EL CAJON, CA 92020, (619) 270-3000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VANDERGRIFF TOYOTA (1000 W. INTERSTATE 20 W, ARLINGTON, TX 76017, (817) 533-4240) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE FUEL WARNING LIGHT DISPLAYED ON THREE DIFFERENT OCCASIONS. THE CONTACT RESET THE FUEL CAP AND THE FUEL WARNING LIGHT RE-ILLUMINATES AFTER 40 ' 50 MILES OF BEING DRIVEN. IN ADDITION, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V120000 (FUEL SYSTEM,GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT WAS ALSO CONCERNED THAT THE AIR BAGS MIGHT DEPLOY WITHOUT IMPACT OR NOT DEPLOY DURING AN IMPACT DUE TO 2 OPEN RECALLS ASSOCIATED WITH THE VEHICLE. WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES DUE TO COVID-19. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR BOTH RECALL REMEDIES TO BE AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS RECOMMENDED TO WAIT FOR ANOTHER RECALL NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS 8,000. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *DT*JB

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THOUSAND OAKS TOYOTA (2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIR BAG WAS REPLACED BUT THE FUEL PUMP WHICH CAUSED THE CAR TO FLOOD OUT AND STALL HAS NOT BEEN FIXED BECAUSE THE PART IS STILL NOT AVAILABLE FOR REPAIRING THE PROBLEM. I REPORTED PROBLEMS TO TOYOTA AND I WAS TOLD THAT THE PART FOR THE FUEL PUMP WAS STILL NOT AVAILABLE. THE CAR STALLED AT A RED LIGHT AND I TOOK THE CAR TO THE DEALER AND I WAS TOLD TO TAKE THE CAR HOME, PARK IT AND DO NOT DRIVE IT BECAUSE OF THE ISSUE. THE DEALER GAVE ME A CAR TO USE AND IT ALSO STALLED .. TOYOTA SENT ME A RECALL NOTICE IN JANUARY OF 2020 BUT THE PART IS STILL NOT AVAILABLE TO FIX THE PROBLEM.*DT*JB *TR

TODAY AT APPROXIMATELY 4PM NOV 19, 2019, I PARKED MY CAR IN A PARKING LOT AND TURNED OFF THE MOTOR, PUT IT IN PARK AND WHEN I PULLED THE EMERGENCY BRAKE INTO PLACE THE CAR LUNGED BACKWARD A LITTLE BUT STOPPED AS SOON AS THE EMERGENCY BRAKE WAS ENGAGED. I FILED A REPORT BACK ON OCTOBER 20, 2019, PLEASE REFER TO CASE #11271148. I AM BRINGING THE CAR TO THE TOYOTA DEALERSHIP ON SATURDAY, NOV 23, 2019, SO IT CAN BE CHECKED OUT AS TO WHY THE CAR IS JERKING WHEN IN PARK. I WANT TO REGISTER THIS COMPLAINT AS WELL. I JUST PICKED THE CAR UP FROM THE AUTOBODY SHOP FROM THE REPAIRS IT HAD DONE BECAUSE OF THE INCIDENT ON OCT 20, 2019. I DO NOT FEEL SAFE DRIVING THIS CAR.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. WHILE DRIVING MORE THAN 32 MPH, THE CONTACT WAS UNABLE TO HEAR THE LANE DEPARTURE ALERT. CONSUMER ALSO STATED SAME WARNING SOUND IS MADE IF A DOOR IS AJAR. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLEN TOYOTA (LOCATED AT 23-07 MAPLE AVE, FAIR LAWN, NJ 07410, (201) 791-3800), BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.*DT*JB*LN*JB

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN STOPPED AT A RED LIGHT, THE VEHICLE SURGED FORWARD. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE SEAT BELT WAS VERY HARD TO UNBUCKLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

ON SUNDAY, OCTOBER 20, 2019, APPROXIMATELY 3:10 PM I GOT INTO MY 2018 TOYOTA COROLLA, THE CAR WAS STATIONARY IN PARK, AND WAS NOT RUNNING ON A FLAT SURFACE. I REALIZED I FORGOT MY WALLET SO I GOT OUT OF THE CAR AND LEFT THE DRIVER'S DOOR OPEN. I RETRIEVED MY WALLET WITHIN 1 MINUTE AND WHEN I CAME OUT MY CAR WAS ROLLING SLOWLY ON THE FLAT DRIVEWAY WHERE I PARK EVERY DAY. I TRIED TO GRAB THE DOOR HANDLE TO SEE IF I COULD JUMP IN THE CAR TO STOP IT BUT IT PICKED UP SPEED AND WENT DOWN A SLIGHT INCLINE ACROSS THE YARD. THE DOOR HIT A TREE AND THEN THE CAR LANDED IN BUSHES. MY NEIGHBORS CAME RUNNING OVER BECAUSE THEY SAW THE ENTIRE INCIDENT. I WAS ABLE TO GET INTO THE CAR ON THE PASSENGER SIDE AND I STARTED THE CAR'S ENGINE SINCE IT WAS NEVER TURNED ON AND DROVE IT OUT OF THE BUSHES BACK ONTO THE FLAT DRIVEWAY. THE CAR ROLLED WHILE THE GEAR WAS IN PARK AND WAS NOT RUNNING. EVERYONE IS NOT SURE WHY THAT WOULD HAPPEN. I'M ASKING TO SEE IF THERE IS A PROBLEM WITH THE TRANSMISSION OR THE GEAR SLIPPING OUT OF GEAR. I CALLED MY INSURANCE THEY FILED A CLAIM BUT STATED IT WAS VERY STRANGE FOR THE CAR TO HAVE ROLLED AND TOLD ME TO FIND OUT IF THERE WAS A RECALL, ALSO THE ADJUSTER SAID IT WAS VERY STRANGE AS WELL FOR THE CAR TO ROLL IN PARK AND NOT RUNNING. THEY SUGGESTED IT MAY BE SOMETHING WITH THE COMPUTER SYSTEM.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO VAL HENDRICKSON TOYOTA (5201 W. SAMPLE RD, COCONUT CREEK, FL 33073, (954) 972-1100) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ISSUED THE CONTACT A LOANER VEHICLE. THE LOANER VEHICLE STALLED WHILE DRIVING OUT OF A PARKING LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS AVAILABLE AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

MY CAR WAS DRIVING FINE FOR MONTHS, THEN OUT OF NOWHERE IT HAD A FUNNY SMELL INSIDE SO I PULLED OVER AND PARKED IT. WHEN I TRIED TO START IT UP AGAIN I DROVE 1 MINUTE DOWN THE STREET AND SHUT OFF. I WAS TOLD THAT MY ENGINE LOCKED UP BY TOYOTA, BUT IT WAS NOT THEIR FAULT OR MINES. BUT THAT I HAVE TO PAY TO FIX IT. THE CAR IS 2018 LESS THAN 25,000 MILES.

CAR RECENTLY IS NOT SHIFTING PROPERLY. DRIVES AT HIGH RPMS AND IF I ACCELERATE TOO QUICKLY SAY I GET UP TO 80 MPH ON HIGHWAY CAR WON'T SHIFT INTO NEXT GEAR THE RPMS SUDDENLY DROP ALL THE WAY DOWN TO UNDER 1000 AND QUITS ACCELERATING UNTIL IT JUMPS BACK INTO GEAR. HAVE TO LET FOOT OFF THE GAS FOR IT TO SHIFT AND CRUISE CONTROL HAS BEEN NOT FUNCTIONING PROPERLY EITHER.

I WAS TRYING TO BACK UP IN AREA WITH A LOT OF YOUNG CHILDREN AROUND. WHEN I PUT THE VEHICLE IN REVERSE AND LOOKED AT THE CAMERA SCREEN, IT HAD COMPLETELY DIED. I HAVE BEEN UNABLE TO GET THE SCREEN TO WORK SINCE. IT DOES NOT DO ANY GOOD FOR THE NHTSA TO REQUIRE BACK UP CAMERA SYSTEMS IF THEY FAIL AFTER A FEW MONTHS. THE SAFETY BENEFIT OF REQUIRING A SYSTEM ON 2018 VEHICLES IF THE SYSTEM FAILS COMPLETELY BEFORE THE END OF 2019 IS NOT GOOD.

TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. WHILE THE CONTACT WAS ATTEMPTING TO ENTER HIGHWAY TRAFFIC, THE LANE DEPARTURE WHEEL ASSIST MALFUNCTION. THE LANE DEPARTURE WHEEL ASSIST ENGAGED WITHOUT BEING ACTIVATED BY THE DRIVER CAUSING THE VEHICLE VEERED LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A WALL BARRIER. THE AMBULANCE AND POLICE DEPARTMENT ASSISTED THE DRIVER OUT OF THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND, BACK, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND WERE CONDUCTING AN INVESTIGATION. POLICE REPORT NUMBER: 19049540 WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE CAR WAS IN STATIONARY MODE ON A CITY STREET AND WAITING FOR THE RED LIGHT TO TURN GREEN. AFTER A FEW MINUTES, THE TURNED GREEN AND I ACCELERATED A LITTLE AS THE CAR BEGIN TO MOVE BUT OUT OF NOWHERE THE CAR TURNED OFF AND ALL SYSTEMS STOPPED, INCLUDING THE COMPUTER BOARD, BUT BEFORE ALL WENT BLANK THERE WAS A MESSAGE ABOUT SYSTEM ERROR WITH A TRIANGLE SYMBOL, AND I HAD TO MANUALLY ACTIVATE THE PARKING LEVER AS WELL AS PRESS THE BRAKES. THANKFULLY EVERYONE IN THEIR LANES NOTICED MY ODYSSEY AND MADE SPACE FOR THE OTHER UPCOMING CARS AS I ACTIVATED THE EMERGENCY FLASHING LIGHTS. HOWEVER, I TURNED THE CAR FULLY OFF BY TURNING THE KEY AND WAITED SOME MINUTES AS I WAS ADJUSTING TO THE SITUATION. I THEN TURNED THE CAR ON AGAIN AND WORKED. A FEW DAYS AFTER THE INCIDENT, I TOOK THE CAR TO THE DEALERSHIP AND THE STAFF MEMBER WHO ASSISTED ME SAID THAT THE SYSTEM'S RECORD SHOWED THAT THERE AS AN ERROR HISTORY BUT DID NOT SAY WHICH COMPONENT PART OR WHERE THE MALFUNCTION WAS LOCATED THAT CAUSED THE CAR'S SAFETY RISK IN REGARDS TO THE COMPUTER SYSTEM AND ENGINE TO STOP WITHOUT ANY NOTICE. THIS RESPONSE TO WHAT HAPPENED WAS NOT SATISFACTORY TO ME BECAUSE NOTHING WAS DONE AND NO PAPERWORK OR RECORD WAS GIVEN TO ME ABOUT THE SYSTEM CHECK OR REPORT. THIS INCIDENT AND UNKNOWN RESPONSE TO THE MALFUNCTION CAUSE HAVE MADE ME WORRY ABOUT THIS HAPPENING AGAIN IN THE FUTURE UNDER OTHER UNSAFE CIRCUMSTANCES AND THAT IT COULD CAUSE ME TO HAVE AN ACCIDENT.

The car lost power completely and shut down. The first time this occurred was on the freeway 601 in traffic in September 2019. Took it to the dealer and nothing would show up as being defective. Dealer kept the vehicle for maybe a week and was about to return it back to us but a service manager decided to research the problem further because we told him that we did not feel safe as this could happen again in traffic. Service manager advised that the fuel pump would be replaced. A year later we read that a recall has been issued for a fuel pump issue, we called and were told that our VIN was not part of the recall. We were still concerned because we wanted to insure that the replacement fuel pump was not one being recalled. We contacted Toyota and a case # was issued. Nothing else could be done. The vehicle shut down again on July 2022 and Sept 2022 took it again to the dealer and nothing wrong shows on on their diagnostic machine. Vehicle shut down May 2023 and it is still not on a recall list. There are no warning lights alerting the car shut down is about to happen.

TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE TACHOMETER LEVEL INCREASED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL WITH FORCE USING BOTH FEET, BUT THE VEHICLE DID NOT RESPOND AND CRASHED INTO THE WALL OF A CONVENIENT STORE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1908261236. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,438.

THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH.

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED WITH THE MALFUNCTION-NO POWER MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO TOYOTA OF GREENSBURG (4964 US-30, GREENSBURG, PA 15601) WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *BF CONSUMER STATED VEHICLE HAD A MALFUNCTION INDICATOR WHEN VEHICLE STALLED.*JB

I HAD AN ACCIDENT AND THE AIRBAGS DO NOT DEPLOYED, I ASKED AT KENDALL TOYOTA COLLISION CENTER TO REVIEW WHAT IS THE POSSIBLE CAUSE, THEY DO NOT RESPONSE YET.

MY CAR IS GOING TO HIS SECOND REPAIR OF PAINT FIRST WAS PAINT BUBLING AMD NOW PAINT PEELING OFF 🙄. IT'S REALLY DISCOMFORT HAVE A CAR FROM BRAND NEW AND IS GOING TO BE PAINT 🙄

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES IN THE LAST YEAR FOR DIAGNOSIS AS WHEN THE BRAKE PEDAL WAS BEING DEPRESSED WHILE AT A STOP LIGHT THE VEHICLE WOULD JERK FORWARD HARD. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 20-25 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHEN A SLIPPER GOT STUCK IN THE MAT GROVES AND THE VEHICLE ACCELERATED; CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER. NO AIRBAGS DEPLOYED AND THE SEAT BELT FAILED TO RETRACT. THE OTHER INDIVIDUAL INJURIES WERE UNKNOWN. THE CONTACT SUSTAINED A BRUISED CHEST, HER NOSE AND MOUTH WAS BLEEDING WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS MADE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE INSURANCE COMPANY WAS CONTACTED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER WHERE THE PHYSICAL DAMAGE WAS REPAIRED. THE VEHICLE THEN WAS TAKEN TO THE DEALER ROSEVILLE TOYOTA (700 AUTOMALL DR, ROSEVILLE, CA 95661 (916) 782-2163) FOR DIAGNOSIS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.