2016 Toyota Highlander Fuel System Problems

NOTED FUEL ECONOMY CONTINUES TO DROP AND NOWHERE NEAR ADVERTISED MILEAGE. LAST TRIP IN VEHICLE NOTED 20 MPG ON ADVERTISED 27MPG. AROUND TOWN MILEAGE DROPPING BELOW 19 MPG.

OCCASIONALLY, AT A STOP SIGN/INTERSECTION OR ENTERING A HIGHWAY IF I HAVE COME TO A FULL STOP BEFORE PROCEEDING THE CAR WILL STALL. I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENS. MY WIFE AND I HAVE FOUND OURSELVES IN THIS PREDICAMENT SEVERAL TIMES NOW AND IT IS ONLY GETTING WORSE. THIS SCENARIO IS VERY DANGEROUS FOR SEVERAL REASONS, BUT THE MOST IMPORTANT ONE IS THAT MY FAMILY HAS BEEN INSIDE THE CAR WHEN THIS HAS HAPPENED. WE HAVE HAD SEVERAL SCARES NOW, BECAUSE THE CAR STALLED ON US AS WE WERE ENTERING THE HIGHWAY. I HAVE SPOKEN TO THE DEALER ABOUT THIS OVER THE PHONE AND BOTH TIMES THAT THE CAR HAS BEEN SERVICED. AFTER THEY TEST DROVE THE VEHICLE, I WAS TOLD THAT THIS WAS NORMAL BEHAVIOR DUE TO A DELAY BETWEEN THE COMPUTER AND THE ACCELERATOR THROTTLE. ADDITIONALLY, I WAS ALSO TOLD THAT TOYOTA IS AWARE OF THIS, BUT HAS NOT ADDRESSED THE PROBLEM. THIS IS EXTREMELY UPSETTING BECAUSE MY FAMILY IS NOW AT RISK DUE TO A COMPUTER MALFUNCTION. I URGE THE NHTSA TO PLEASE LOOK INTO THIS MATTER AS MORE AND MORE PEOPLE BASED ON INTERNET SEARCHES ARE DEALING WITH THIS SAME ISSUE. I OWN A 2005 HIGHLANDER WITH 105000 MILES AND THIS HAS NEVER HAPPENED. YOU WOULD THINK THAT A 2016 MODEL WITH ALL OF ITS SAFETY FEATURES AND ENHANCEMENTS WOULD BE A PLEASANT DRIVING EXPERIENCE? BUT, NOW THAT I OWNED THE CAR FOR ALMOST 8 MONTHS I AM SECOND GUESSING MYSELF WHETHER THIS WAS THE RIGHT PURCHASE. ONCE, AGAIN I URGE THE NHTSA TO LOOK INTO THIS AND TO ANYONE ELSE OUT THERE THAT IS EXPERIENCING THE SAME ISSUE, PLEASE SPEAK UP SO THAT BOTH TOYOTA AND THE NHTSA ADDRESS THIS PROBLEM AS SOON AS POSSIBLE. *TR

JULY 3, 2016: WE BOUGHT THE CAR. JULY 23 5PM I FILLED UP WITH GAS AT THE CHEVRON. DROVE TO WEST LA FOR 15 MILES ON THE 10 FWY WITH MY FAMILY IN THE CAR, NO PROBLEM TO VISIT MY MOM. 8:30PM WE LEFT HER HOUSE TO GO HOME. WE DROVE ON THE STREET FOR TWO MINUTES AND WE CAME TO A STOP LIGHT I BRAKED TO A COMPLETE STOP, AND THE CAR DIED. THE DASH BOARD SCREEN SAID PUT YOUR CAR IN PARK AND START THE CAR. IT WAS DARK AND MANY CARS WERE BEHIND ME, WAITING FOR ME TO START MY CAR. WE WERE AFRAID THE CAR BEHIND US WOULD HIT US. MY DAUGHTERS WERE SITTING IN THE BACK SEAT, AND MY WIFE IN THE FRONT PASSENGER SEAT. I PUT IT IN PARK, TRIED TO START. BUT IT DID NOT, SO I PUMPED THE ACCELERATOR, THEN IT STARTED. I DROVE ONTO THE FREEWAY ON RAMP, GOT ON THE 10 FWY HEADING EAST. TRAFFIC WAS GOOD AT FIRST, EVERYONE WAS GOING 60 MPH. THEN SUDDENTLY, THE THE FREEWAY TRAFFIC WAS BUMPER TO BUMPER AND I HAD TO BRAKE TO SLOW DOWN QUICKLY. WHEN I DID, THE CAR DIED ON ME AGAIN. THE DASHBOARD SCREEN SAID TO PUT THE CAR IN PARK AND START MY ENGINE. NOW, WE ALL BEGAN TO PANIC BECAUSE THE CARS BEHIND US WERE GOING FAST, AND THEY MIGHT SMASH INTO US. WE WERE AFRAID WE WOULD DIE OR BE BADLY INJURED BY THE COLLISION COMING. LUCKILY THE CAR BEHIND ME STOPPED WITHOUT HITTING US. ONCE AGAIN, I PUT IT IN PARK, PUMPED MY ACCELERATOR, AND THE CAR STARTED. AT THIS POINT, I DECIDED, NO MATTER HOW SLOW THE FREEWAY TRAFFIC IS, I WILL L NOT BRAKE, BECAUSE IF I DO, THE CAR WILL STALL, AND WE CAN GET HIT BY THE CAR BEHIND US. SO I DROVE VERY SLOWY UNTIL WE GOT OFF THE FREEWAY, AND ARRIVED HOME. AUGUST 2, 2016: 6:30AM I FILLED UP THE TANK AT THE SHELL GAS STATION NEAR MY HOUSE, BEING CAREFUL NOT TO OVERFILL IT. THEN I TRIED TO DRIVE TO WORK BUT THE EXACT SAME THING HAPPENED.