2019 Toyota Highlander Complaint Log

The vehicle is relatively new 2019 and mileage is low 45000 car was humming for no reason for a day or two and its well maintained, today at busy thoroughfare it stalled at intersection of ave u and another street and was behaving erratically due to know manufacture defect of Toyota Transmission UA80E/F that causes sudden stall and thank god have. I stalled on highway it would have been a catastrophe. I want NHTSA to acknowledge danger this poses to drivers if suden loss of power occurs suddenly hoping for a solution to this dangerous manufacture defect.

•What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission and power train failure during normal operation. Vehicle was occupied by mother and two small children. Vehicle produced a whining noise, delay in shifting and power failure. No warning lights appeared to give any indication of failure prior to occurring. Vehicle is available for inspection. •How was your safety or the safety of others put at risk? Vehicle stalled during normal operation. No warning indicators were present. No ability to proceed to shoulder. Traffic hazard in middle of road. Possibility of being rear ended increased. Exiting the vehicle in traffic to determine fault increase probability of being struck. Two young children seated to the rear should vehicle be rear ended due to sudden stop could cause catastrophic injuries or death. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, vehicle was taken and diagnostic conducted by Glendora Toyota. Vehicle was kept overnight. Dealer determined that vehicle had a transmission failure. Multiple articles and bulletins by Toyota indicating and acknowledging transmission failures in 2019 Toyota Highlander. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has only been inspected by Glendora Toyota service personnel. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or indicators. Whining noise was heard prior and taken to Glendora Toyota for diagnosis. They advised no problems with vehicle.

premature failure of UA80F transmission with 80,000 miles on vehicle which has been regularly serviced and maintained. Failure symptoms demonstrated match documented cases exactly resulting in the ultimate and complete failure of the transmission resulting in the vehicle being towed in to the dealer for a repair. Repair bill upwards of $10,000 however being told parts not available leaving me with a 40k vehicle that is unable to be repaired.

My vehicle was taken into Toyota dealership for diagnostics after experiencing a whine noise from transmission after driving. Toyota confirmed that I will need a new transmission. After researching I found that there is a defect in the transmissions for my specific type. It has been reported for years but Toyota has not addressed. Since it is a transmission failure this could lead to a breakdown while driving on highways and could risk my safety and other drivers. The estimated repair cost are currently above $8K.

The contact owns a 2019 Toyota Highlander. The contact stated that while driving on several occasions at various speeds, the contact heard abnormal buzzing sounds coming from underneath the vehicle. The vehicle was taken to a dealer; however, the failure could not able to be replicated. The contact stated that a day or two days later, while stopped at an intersection, and attempting to accelerate, the vehicle failed to accelerate as intended. There were no warning lights illuminated. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The vehicle was towed to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

This is the second time this year 2025 my Toyota Highlander 2019 stalled fist in the middle of of intersection and second on the drive thru in in&out. Suddenly my car died. Tried to turn on followed the on screen instructions but the car failed to turn on. The first time it happened in the middle of the intersection while waiting for the light to change, after the issue I when straight to a car shop and oreilly they have this machine to check any possible issues and he said nothing shows in his machine but he think it’s the battery but I told the guy my battery and on the car shop Midas same result no major issue found and one of the technicians says It could be the auto shot off features, that must be manually turn off since this will automatically turn on. The second incident in In&Out the car died suddenly, tried to turn the car but it was on Drive so change to stop then tried to turn on multiple times but faulted , the crews decided to help us push the car out of the drive thru since we are blocking all the customers car, the steering wheel so stiff could hardly turn. We can’t change gear from stop, I was told to push off and on manual break foot pedal and this this help able to change gear to neutral, so we can push the car out of the drive thru. No message or failure message in the screen. We just push the car in the parking lot. Tried to turn on but failed. One of in&out staff was so kind to help us, he has a portable jumpstart and the car able to start. Able to drive home safe. Now I’m afraid to turn on my car or drive far distance due to this issues.

Transmission failure. Vehicle is at this time still operational however the transmission has developed the ever so common whining sound and sluggish shifting. Upon fluid inspection metal filings can be seen and replacement has been recommended by repair shop. The whining has been evident for some time but after investigating this issue decided to have inspected. This inspection was just completed on 11/14/25

Loud ear-piercing noise when vehicle is started. Noise lasts about five seconds.

I called Toyota as I was concerned it was sluggish and was having trouble excelerating the appointment was given to me 2 weeks out but was told if anything happens to just bring her in. I had to bring her in the week of the appointment on a tow truck as she was not moving. I was told it’s a faulty transmission I asked if it’s covered by my extended warranty and because it’s over by 4 miles it’s not.

The car started making a wining noise while accelerating. The car was brought to my local dealer where I always have my service done and they said I need a new transmission. The cost will be approx. $9,300.00. The car has less than 84,000 miles on it and is just 6 years old. Every recommend service has been done to date.

Our 2019 Toyota Highlanders transmission is gone. The car has 83,000 miles. I have been researching online and found out that Toyota is very much aware of the problem. They're refusing to help me. They're basing it on our VIN#. No recalls. I just want them to acknowledge that the issue needs to be addressed NOW.

Owners of 2017–2022 Toyota Highlanders, 2017–2020 Siennas, and 2018–2020 Camrys are experiencing serious transmission issues—including high-pitched whining, erratic shifting, clunks, hesitation, and premature failure. These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions. Toyota quietly acknowledged the problem in Technical Service Bulletins T-SB-0160-18, T-SB-0008-21, and a limited Customer Support Program (CSP ZJC)—but only offered coverage to a narrow group of VINs. Thousands of other affected vehicles were left out, even though they show the same exact symptoms.

UA80 transmission problems like everyone else. Just paid it off and it’s under 100k and the transmission gave out. It’s $11k to fix it. I have it l the proper maintenance at Toyota.

My car does have a similar transmission as the one that was recall in Siannas, and Camrys. I have experience the same serious transmission issues—including high-pitched whining, erratic shifting, clunks, hesitation, and premature failure. These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions.

Bearly 60 k miles and transmission is going out I got a Toyota because it was reliable did all the required maintenance and Toyota won’t even help

I am writing to you as a deeply loyal Toyota customer who is facing a distressing and financially significant situation with my 2019 Toyota Highlander. Our family has been committed Toyota owners for several decades. Over the years, we have owned a Toyota Corolla, Camry, and multiple Highlanders — and we currently drive two Toyota vehicles. We have consistently chosen Toyota over other brands because of the trust we place in your engineering, reliability, and the value Toyota stands behind. We even replaced all of our Honda vehicles with Toyotas because of that trust. We purchased our 2019 Toyota Highlander during the COVID-19 pandemic, paying above market value because we believed in the Toyota brand and its long-standing reputation for durability. We have never regretted that decision — until now. At approximately 95,000 miles, our Highlander began exhibiting a high-pitched humming noise and gear slippage. We brought the vehicle to our Toyota dealership, who diagnosed the issue as a complete transmission failure. The repair estimate provided was $17,000. We were also informed that this repair would not be covered under any existing warranty. We are not only shocked by the severity and cost of this failure on a well-maintained, 7-year-old vehicle — we are also deeply concerned by what we discovered in our research. There appear to be hundreds of complaints from other Toyota Highlander owners reporting the exact same transmission issue, across the same model years, suggesting this may be a widespread and systemic defect rather than an isolated incident. Given this context, we respectfully ask Toyota to consider the following: 1. A goodwill warranty exception or partial/full coverage of the transmission repair cost, in recognition of our long-standing loyalty and the apparent prevalence of this issue across multiple vehicles. 2. An acknowledgment of the reported pattern of transmission failures in the 2019 Highlander, and whether Toyota is investigating or plan

Vehicle stalled on highway. Went into limp mode. Took to Toyota and they said I need a new transmission. The car only has 139k miles. 2019. I purchased it 1 year ago from Toyota with 101k miles.

2019 Toyota Highlander XLE with 94,000 miles. This past Friday, the transmission started slipping...slow to move while pushing the gas pedal. After about 20 minutes, was slipping less. Pulled code P2757 off of OBD. By Monday, the car wouldn't move despite revving up to 3500-4000 rpm. Reverse would work, but not first gear. Called AAA and had it towed to a shop. Shop didn't give me codes, but said there were several. They reported that the transmission needed to be replaced or rebuilt.

The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer and diagnosed with head gasket failure, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.

Transmission failed at 143,000 miles. Initially vehicle lost acceleration and would not go over 60mph. Then vehicle would not go into drive, and instead rolled backwards. Vehicle was towed to dealership where they provided a report saying it needed a new transmission that would cost $9,000. No warning lights were ever present on vehicle, it just stopped operating.

The contact owns a 2019 Toyota Highlander equipped with Yokohama Tires, Tire Line: Geolandar HT-G056, Tire Size: 245/60/R18, DOT Number: TCCI2Y889. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the contact noticed that the rear seats were vibrating. The contact also noticed that the rear tires were sliding. The vehicle was taken to the dealer, where the dealer performed a diagnostic test. The dealer inspected the rear suspension and rear springs. The dealer performed an alignment and balanced the tires. The contact was informed that the failure was due to defective rear tires. The contact had purchased the tires from Town Fair Tires. In addition, the contact stated that it was the second time the brand of tires was purchased, and the tires were defective. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

Transmission. Taken to dealership immediately. Notified that the transmission was going to have to be replaced. Notified there were no transmissions available or re-manufactured transmissions available, that our warranty was up 3 months prior to this date and we would have to spend in the range of $8500-$12,200 to get it fixed when a transmission was available. Warranty company did decide to cover some of the cost, but we were out of pocket almost $4000. This problem did not gradually appear, it was instant on the date the incident occurred. Filed a complaint with Toyota, they will not take responsibility and reimburse us any money. This should not be a problem with a Toyota with this many miles on it and they should take responsibility.

The contact owns a 2019 Toyota Highlander. The contact stated that while driving 40 MPH uphill and depressing the accelerator pedal, the contact heard a grinding sound and smelled an odor coming from the front of the vehicle. A dealer was contacted. The vehicle was towed to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and opened a case. The approximate failure mileage was 160,000.

Started noticing a whining noise when accelerating. This appears to be drive shaft/transmission issue. Was quoted 7k to remove and replace. This should be an active recall for this issue what is Toyota doing?

Engine revs up to 5k rpm by itself and barely moves forward when stepping on the accelerator. When it does move it’s only up to 40 miles per hour only and the engine will rev up to 5k rpm without moving any faster.

My car was having trouble shifting gears and then every single light came on indicating a big problem. The check engine light came on, it said ABS off and went through a bunch of different things saying they all turned off and would barely roll at 2mph. I took it in and it needs a full transmission replacement at barely 73,000 miles. Upon looking into it, I saw online that this is a common issue that Toyota still has not issued an official recall for despite it being a very common issue. It’s a 2019 Toyota Highlander XLE and should not be having these issues this early on.

The contact owns a 2019 Toyota Highlander. The contact stated that while driving approximately 35 MPH, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact previously owned a 2017 Toyota Highlander and heard the same whining sound coming from the transmission. The contact stated that when the 2017 Toyota Highlander was taken to the dealer where the vehicle was purchased, the contact was offered a trade of the 2017 Toyota Highlander for the 2019 Toyota Highlander. Following the failure of the 2019 Highlander, the vehicle was taken to two different dealers to be diagnosed. The first dealer had not diagnosed the vehicle but stated that the vehicle was operating normally. The vehicle was taken to another dealer, who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact researched the failure online and determined that the 2017 Highlander and the 2019 Highlander had the same model transmission, UA80F - CVT transmission. The manufacturer was informed of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was approximately 133,000.

The 2019 hylander started whining when pressing the gas pedal. I had it checked out and found that it needs a new transmission but it is so prevalent of an issue with this vehicle that the transmission is on severe back order. Every complaint on the department of transportation website about this vehicle are about this issue save a handful. We should not be liable to pay for this repair nor for a rental car for months while we wait for the parts.

Whining noise when accelerator is pressed. Potential failed transmission.

Issue 1: I reported transmission issued to the dealership/service center where I purchased the car. They assured me its just the electronic transmission trying to find the right gear while driving. Continued to complaint about the jerks and shifting. Dealer warranty expired, then they agreed that I needed a new transmission. Fortunately I had an outside extended warranty otherwise they'd probably would have waited until that ended too. Status post the transmission, tuning, sensor replacements, spark plug replacement, and TPMS replacements all in one service. Prior to my warranty expiring, AWD, engine light and hard transmission shifts began with the new transmission. Returned repeatedly from April to November with no resolution. However, they did have me pay to replace sensors I had replaced in April several times and obtain a new battery. Issue 2: After "new" batter the car's electrical issues worsened resulting in a power failure while driving at 75 miles an hour and losing complete control of the vehicle. The power failure shut down the electronic shifter, power steering, All Wheel Drive, Traction control in raining conditions and ultimately the power assisted brakes. returned the vehicle to the service department for additional "testing" after taking a video of the fault messages were the car electrical systems shut down to auto start stop function warning light. I'm a skill driver and was able to avoid crashing during the incidents. The photos are from the latest day I dropped the vehicle off for review I took a video of the vehicle powering down for their records. They are now stating since they can't figure it out maybe I should pay them to replace the electrical wiring harnesses throughout the vehicle; a cost which exceeds the vehicle's worth to me. I'm convinced now more than ever they knew there was an electrical issue with the vehicle but waited me out and if I would have crashed and died all the blame would have been on me.

Per my mechanic (fyi: 56k miles on vehicle): I test drove the vehicle and can hear a noticeable whine type noise when accelerating the noise goes away when getting off throttle. I put it on lift and the noise is coming from the transmission pump and sounds like cavitation. I checked the fluid level and it was overfull, very dark and has some very fine metal debris in the fluid. Something is coming apart inside the transmission has caused a catastrophic failure. The transmission will need replaced. I called Toyota to check availability and these transmission are on a restricted order. The dealer would need to call corporate Toyota to see what is needed to even order one. Usually a restricted order means they are on the edge of a back-order or having problems with the part and are working on a resolution or update. I did not see any recalls, service campaigns, or technical service bulletins for this transmission, but it sounds like the 2017-2021 V6 AWD UA80F transmissions are having issues. It is a long shot, but given the low mileage, you could try contacting Toyota to see if there is anything they can do for you. I know the factory warranty is 60 months or 60,000 miles on the powertrain. You are out on the time, but if they are having a known issue, then maybe they will help you.

128,000 Miles and the transmission is making a whining sound that progressively gets worse with acceleration. Also has occasional erratic shift associated with no throttle response. Sound is obnoxiously loud on the freeway deeming it almost undriveable.

A couple of days ago, I started hearing a faint whining noise coming from my vehicle when I pressed on the gas pedal. When I brought my vehicle into the dealership today for my 100,000 mile service, I advised them of such. After raising the concern, I was told that there was an issue with my car's transmission and that it was not covered by the warranty as the warranty for that part ended at 75,000 miles. After looking up this issue and the cost to replace, I learned that this transmission issue is a prevalent issue with 2017-2021 highlanders with over 60,000 miles. This issue is so prevalent that there is a huge backorder for parts needed to fix this specific issue. I have owned multiple Toyotas because of their reliability. I had a 4 runner that I used past 225,000 miles with no issues. The fact that I'm having an issue with a transmission issue with a vehicle with less than 100,000 miles on it that I always service every 5,000 miles at the Toyota dealership I bought the vehicle at is huge red flag and is making me reconsider my allegiance to the Toyota brand. The dealer has quoted me a price of $7,500 to fix the issue. I believe that Toyota should make this right as it is clear that this is a known and prevalent issue with the highlanders. In fact, I'm surprised given the number of people complaining online that it is not the subject of a recall. As a lawyer, this sounds like an issue ripe for a class action. That being said, I am hoping that Toyota will work with me and pay for the repair and/or furnish me with a new car credit.

,At approx. 76,000 miles, we begin to hear a whine with acceleration. We also begin experiencing slight hesitation? It was diagnosed at The Williams Toyota Dealership in Big Flats New York 9/22/25. The dealership indicated the final drive gear bearing is starting to fail and we need to replace the transmission at the cost of $7472.00 plus tax. We are aware of the several class action lawsuits that have been filed against Toyota regarding the UA80E/F 8-speed automatic transmissions. The litigation covers multiple Toyota models 2017 model year and onward including the Highlander.

The car only has 73, 000 miles on it and Toyota said it needs a new transmission. The car starting making a "whining" sound on acceleration so we took it into Toyota for diagnostic. We also found out that the Rav 4, Sequoia and Tacoma were all recalled for this same year for transmission issues. Toyota is trying to charge us $10,000 to have the transmission replaced since it is no longer under warranty.

I have captain seats in the middle. Driver side seat has 4 bolts that secure it to the vehicle floor. The front two bolts were ready to fall out. Caused a squeak that only my wife could hear due to my hearing impairment. I tightened that bolts and the squeak is gone. Pretty serious issue if only 2 of the 4 bolts holding the seat in place are tight.

Transmission whine at 63k miles

Transmission failure. Car will not drive or reverse. Engine turns on. I’m told that transmissions are on back order with no ETA.

A wining started on my 2019 Toyota highlander. I took to mechanic and they confirmed it was transmission. There was no warning.

My vehicle has noise in the transmission when accelerating. They should give a voletin. thanks

Transmission went out at 93,000 miles. Toyota dealer confirmed the car needs a new transmission and wants me to pay $7500 for it. This seems ridiculous for these to go out the early. I follow all the regular maintenance schedules

The contact owns a 2019 Toyota Highlander. The contact stated that while stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. A passerby helped push the vehicle to the side of the road. The vehicle was towed to the dealer, where the vehicle was inspected, and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 143,335.

Car Manufactured in April 2019. Transmission failure at 113,000 miles. Before failure, the transmission had a whine and lag when accelerating from a full stop, creating an unsafe situation when pulling into traffic. The cost to repair is over $9,000, and the part is on backorder for several months. The NHSTA facilitated a voluntary service bulletin with Toyota that extended the warranty for the Highlander model years 2017 to 2018 for issues related to the UA80F transmission. The service bulletin should extend to the 2019 model year, as the issues are the same and the transmission model is the same, and possibly for models built early in 2019, which likely have transmissions built or component parts from 2018.

The transmission was checked by Toyota at 55,000 miles for whining sound. Technician advised that it is a normal sound for that type of transmission and it is ok. The sound continued to get louder , so we took it to 2 independant garages and they advised that the noise is the transmision going bad. At 64,000 miles we took it back to the same dealer to tell them we thought it was the transmission. The technician road with us and said he thought it was the brakes or something else. After returning from the test drive with the technician, 3 technicinians looked at it and agreed that the transmission is bad and should be replaced. The factory warranty expired at 60,000 miles and Toyota is not honoring that we took it to them for the same problem prior to warranty expiration. They are advsising that it has not completely failed yet, so it's not a problem. I do not want to drive my vehicle for any distance or at highway speeds for fear of failure in a dangerous area or stranded during bad weather.

At approximately 64,607 miles, my 2019 Toyota Highlander experienced a complete transmission failure. The vehicle had. been properly maintained. There were no warning lights prior to the failure. The transmission began making a high-pitched whining noise, followed by difficulty shifting. Research shows that many other 2019 Highlander owners have reported the same issue, often described as the "death whine," occurring between 50,000-100,000 miles. These failures appear related to the UA80 8 -speed automatic transmission, which has already been the subject of service programs in earlier 2017-2018 Toyota vehicles. Transmission replacement cost range from $7,000 - $10,000, with parts frequently on backorder. A major drivetrain failure at such low milage, raises significant safety concerns, and appears to be a recurring defect that warrants investigation.

The transmission has exhibited signs of premature failure due to an internal component defect. The only indication was a whining noise when accelerating. This was first noticed around July 2025 when the car had about 78,000 miles on it. The car was later inspected by the Toyota dealer on 08/20/2025 with 79,253 miles on it. The Toyota dealer determined that "the noise being heard was the transmission becoming faulty" and prescribed replacing the transmission "as soon as possible." This is a safety concern if the transmission suddenly fails while driving, but I am not going to wait for that to happen before replacing it.

Transmission started whining at 90k miles and has failed

At around 107,000 miles, we started hearing griding/whining noises from the engine compartment. After multiple inspections from 3 different auto shops a Toyota dealership confirmed the transmission and transfer case had failed and needed to be completely replaced. There were NO warning lamps, messages or other symptoms besides the griding/whinig noise prior to the failure. After the Toyota dealership diagnosed the issue, we stopped using the vehicle until Toyota could make the necessary repairs for the vehicle to be safely driven. The Toyota dealership made the necessary repairs that we paid for on 10/28/25. We are aware that this is a known defect by Toyota on the UA80 Transmission and Technical Service Bulletins have been released. We demand a recall and our out of pocket repair cost money back of $12,623.31.

8/15: I was informed that the had a transmission failure requiring full replacement. The highlander is a 2019 SE with a UA80 transmission which we have now discovered has multiple complaints against it. Our car only has 108,000 miles and has been maintained with all required maintenance a full transmission service.

Adaptive cruise control issue and transmission issue transmission is whining. Vehicle taken to the dealer and I am told nothing is wrong with the vehicle.