There are 77 stored owner reports matching the air bags & restraints leading-label group for the 2009 Toyota Matrix in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 50 of 77 matching reports. This is a limited sample of up to 50 reports, ordered by incident date when available, not the complete group. The list controls page through the loaded reports only.
Open the full vehicle complaint log (all categories)"TAKATA RECALL" WE RECEIVED OUR RECALL NOTICE LETTER AND IMMEDIATELY CONTACTED OUR LOCAL AUTHORISED TOYOTA IN RHINELANDER WI AND WERE TOLD IT WOULD TAKE A FEW WEEKS FOR THE REPLACEMENT PARTS TO ARRIVE. AFTER NOT HEARING FROM THEM IN THAT TIME WE PHONED AGAIN, AND AFTER ONCE AGAIN GIVING OUR VIN AND INFORMATION , WE WERE TOLD WHO EVER TOOK THE CALL HAD NOT SUBMITTED THE ORDER . SO ONCE AGAIN WE ARE TOLD IT'S ON BACKORDER AND THEY WILL CONTACT US WHEN IT COMES IN SO THEY CAN SET UP A APPOINTMENT TIME TO FIX IT. THE RECALL NOTICE RECOMMENDED NOT HAVING A OCCUPANT IN THE FRONT PASSENGER SEAT. WE SHOULD BE PROVIDED WITH A SAFE VEHICLE BY TOYOTA TO USE WITH THE LENGTH OF TIME THIS IS TAKING UNTIL THIS IS FIXED.
LETTER FROM CONGRESSMAN DEUTCH ON BEHALF OF CONSTITUENT REGARDING TOYOTA VEHICLE AIRBAGS: THIS WAS THE THIRD RECALL. *LD *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HERITAGE TOYOTA OWINGS MILL (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 844-202-9429) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" I AM WONDERING WHEN THE FIX FOR THIS RECALL WILL BE AVAILABLE IN MY AREA.
TAKATA RECALL. SAFETY RECALL NOT REMEDIED.
TAKATA RECALL. TOYOTA HAS REPEATEDLY ASSURED US THAT THE NEW AIRBAG PARTS WILL BE READY IN "ONE MONTH". TOYOTA HAS BEEN SAYING THIS FOR THE PAST 5 MONTHS LEAVING US WITH A CAR THAT IS UNSAFE TO DRIVE AND WE ARE UNABLE TO SELL. TOYOTA'S BEST ADVICE WAS TO NOT DRIVE THE CAR AND COME IN FOR A RENTAL WHILE WE WAIT, THEY HAVE BEEN OUT OF RENTALS FOR THE ENTIRE TIME WE'VE BEEN WAITING. I UNDERSTAND MOST OF THIS IS TAKATA'S FAULT BUT TOYOTA HAS DONE A TERRIBLE JOB KEEPING US INFORMED AND IS ALLOWING MY FAMILY TO DRIVE A POTENTIAL DEATH TRAP COVERED IN THEIR BADGES.
TAKATA RECALL. RECEIVED THE RECALL NOTICE WHILE PREGNANT, TOYOTA DID NOTHING TO RESOLVE THE ISSUE. TOLD ME I STILL HAVE TO DRIVE THE CAR EVEN THOUGH THE AIRBAG COULD POSSIBLY EXPLODE EVEN THOUGH NO ONE WAS SITTING IN THE PASSENGER SEAT. IT'S BEEN ALMOST A YEAR, AND STILL NO RESOLUTION.
"TAKATA RECALL" I AM STILL WAINTING FOR A FIX. TOYOTA RECOMMENDS THAT I DO NOT USE THE FRONT PASSENGER SEAT NOW GOING ON 8 MONTHS.
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA TOWN OF STOCKTON, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/31/17 *BF *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GROSSINGER TOYOTA (LOCATED AT 7225 N CICERO, IL 60712), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCDONOUGH TOYOTA LOCATED AT 918 RICHMOND AVE, STAUNTON, VA 24401) WHO CONFIRMED THAT REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED NOTICE FROM TOYOTA 2-24-17 RE: RECALL. ON 4-28-17, I WAS GIVEN AS APPT'T TO HAVE FIXED ON 5-2-17. I WAS AT TOYOTA FOR 1 HR., SAW MY CAR BE DRIVEN OUT TO PARKING AREA. AFTER 5 MIN., I INQUIRED WHY THEY WERE NOT WORKING ON IT, AND WAS TOLD PARTS NOT IN.!!!OVER TWO MONTHS, AND STILL NO WORD AS TO WHEN IT WILL BE CORRECTED.
TAKATA RECALL I RECEIVED A RECALL NOTICE MONTHS AGO (ALTHOUGH LETTER WAS NOT DATED MAKING IT MORE DIFFICULT FOR THE CUSTOMER TO TRACK LACK OF PROGRESS- HENCE DATE BELOW IS A GUESSTIMATE. THE LETTER (ATTACHED) NOTIFIED ME THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND DANGEROUS. THE LETTER SAID THAT TOYOTA WAS SEEKING A REMEDY AND IN THE MEANTIME I SHOULD NOT USE THE FRONT PASSENGER SIDE. I HAVE HEARD NOTHING SINCE. SO I HAVE EFFECTIVELY BEEN DENIED FULL USE OF MY CAR FOR MONTHS. THIS IS NOT REASONABLE. MY ELDERLY MOTHER IS COMING TO LIVE WITH ME. I NEED USE OF THE PASSENGER SEAT. IS TOYOTA PREPARED TO PAY FOR A RENTAL OR OFFER SOME OTHER COMPENSATION?
TAKATA RECALL -MY LOCAL DEALER IS TOYOTA OF SANTA BARBARA CA IS ABOUT 3 MILES FROM MY WORK AND THE SERVICE MANAGER KURT INVITED ME TO USE THE OXNARD STORE ABOUT AN HOUR AWAY BECAUSE ON A PREVIOUS SERVICE VISIT I LEFT A NEGATIVE REVIEW OF MY SERVICE EXPERIENCE. I WANT THE PASSENGER AIRBAG REPAIRED RAPIDLY FROM MY LOCAL STORE NOW THAT THE PART IS IN STOCK AND WANT A RENTAL OR LOANER VEHICLE UNTIL THE REPAIR IS COMPLETED
TAKATA RECALL I RECEIVED NOTIFICATION OVER A YEAR AGO FROM TOYOTA ABOUT THE RECALL. I JUST CALLED TODAY AND THEY SAID THE PARTS ARE STILL NOT AVAILABLE AND I COULD TRY CALLING AGAIN IN "A COUPLE OF MONTHS." WHAT IS A REASONABLE TIME FRAME FOR THIS ISSUE TO BE FIXED?
TAKATA RECALL. I RECEIVED THE INTERIM NOTICE FROM TOYOTA THAT STATES "...WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT...". I USE MY VEHICLE FOR MY FAMILY AND TOYO IS RECOMMENDING THAT I NOT USE IT. DOES TOYOTA PLAN TO PROVIDE LOANER VEHICLES OR RENTAL CAR RE-IMBURSEMENT FOR THE PERIOD WHEN MY VEHICLE IS NOT OPERABLE AS A 5-PASSENGER VEHICLE WITH PASSENGER AIR BAGS? I DON'T UNDERSTAND HOW THEY CAN SELL ME A VEHICLE AND THEN NOT USE IT FOR ITS DESCRIBED PURPOSE. CLARIFICATION WOULD BE APPRECIATED. THANKS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL THE NHTSA IS AWARE OF THIS RECALL BUT MAY NOT APPRECIATE THE FULL IMPACT ON THE OWNER OF THE CAR. I FEEL UNSAFE DRIVING IT DUE TO THIS RECALL BUT THERE IS NO REMEDY. I CAN'T GET IT FIXED. WHEN I WENT TO THE DEALER AND ASKED WHEN REMEDY IS AVAILABLE NO ONE KNOWS. SO I SAID FINE LET ME TRADE IT IN AND BUY A NEW CAR. HOWEVER, SINCE THERE IS A RECALL THE DEALER SAID HE COULDN'T OFFER FULL TRADE IN PRICE BECAUSE HE WOULD BE UNABLE TO SELL IT UNTIL THE REMEDY IS MADE. SO I DON'T FEEL SAFE DRIVING IT AND I CAN'T SELL IT WITHOUT A LOSS IN VALUE. NEITHER ARE MY FAULT. TAKATA HAS ME STUCK IN A VERY POOR POSITION AND I AM DISAPPOINTED WITH TOYOTA'S RESPONSE
Showing 1-20 of 50 loaded complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.