There are 3 stored owner reports matching the air bags & restraints leading-label group for the 2002 Toyota Prius in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)2002 PRIUS SEAT BELT PROBLEMS MAKING IT UNSAFE TO DRIVE. CUSTOMER STATES THE SEAT BELT HAD TORN OR BEEN CUT ALMOST ALL THE WAY THROUGH. CONSUMER STATES IT HAPPENED AGAIN TO THE REPLACEMENT SEAT BELT. *KB THE DEALER INFORMED THE CONSUMER THAT THE SECOND INCIDENT WAS PROBABLY DUE TO USER ERROR OR BECAUSE THEIR DOG CHEWED ON THE SEAT BELT. TOYOTA REFUSED TO REIMBURSE THE CONSUMER A SECOND TIME. *JB
MY HUSBAND NEEDED TO TAKE HIS CAR TO THE REPAIR SHOP AND I WAS FOLLOWING HIM. WE ARRIVED AT OUR DESTINATION AND HE PARKED HIS CAR IN A PARKING SPACE. I HAD OUR DOG IN MY CAR AND DECIDED TO PARK THE CAR IN A SHADED PARKING SPACE. AS I WAS ENTERING THE PARKING SPACE, MY CAR FELTLIKE IT WAS ACCERLERATING EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE AIRBAGS THEN EXPLODED AND THE CAR CAME TO A COMPLETE STOP. THE AIRBAGS BURNED MY ARM AND THE NOISE FROM THE BAGS FRIGHTENED MY DOG AND HE JUMPED FROM THE CAR. I WAS ENTERING THE PARKING SPACE AT ABOUT ONE OR TWO MILES PER HOUR. I DID NOT HIT ANYTHING. THE AIRBAGS MALFUNCTIONED. TOYOTA INSISTS I HIT A WALL. I HAVE A WITNESS TO SUPPORT MY SIDE. TOYOTA REFUSES TO ACCEPT RESPONSIBILITY FOR THIS INCIDENT STATING I WAS DRIVING AT THE SPEED OF 1400RPM. THAT WOULD MEAN I WAS GOING 55MPH WHILE ENTERING THE PARKING SPACE.THEE SEEMS TO SOME DAMAGE TO THE FRONT OF THE CAR, BUT IT OCCURED SOME MONTHS BEFORE THIS INCIDENT. THE PARAMEDICS WERE CALLED AND THEY ATTENDED TO A BURN ON MY RIGHT ARM, IT WAS NOT SEVERE ENOUGH FOR ME TO GO TO THE HOSPITAL .
THE VEHICLE WAS HIT AT 25 MPH IN THE FRONT CENTER YET THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.