NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TRIED TO PLACE GEAR SHIFT FROM PARK TO REVERSE OUT OF GARAGE AFTER STARTUP. THERE WAS UNUSUAL NOISE, GRINDING, FROM AUTOMATIC TRANSMISSION. PUT LEVER BACK INTO PARK AND TRIED AGAIN TO PLACE TRANSMISSJON INTO REVERSE. AND HEARD SAME NOISE. SHUT OFF ENGINE AND MADE RESTART. ALL NORMAL. THIS SAME TYPE OF EVENT HAPPENED AGAIN APPROXIMATELY TWO WEEKS LATER IT HAS NOT, AS YET, OCCURED AGAIN.
OUR TOYOTA 2013 RAV4 HAD A SUDDEN ACCELERATION. WHILE DRIVING ON THE HIGHWAY, THE GAS PEDDLE SUDDENLY DROPPED TO THE FLOOR, AND THE RPM'S WENT FROM 3-8 INSTANTLY. UPON BRAKING, THE ACCELERATOR WENT BACK TO NORMAL, BUT AS SOON AS THE BRAKE WAS RELEASED, THE PROBLEM IMMEDIATELY HAPPENED AGAIN. AT THIS POINT, THE BRAKES WERE APPLIED AGAIN, AND THE CAR WAS PULLED OVER. THE CAR WAS SHUT OFF, THEN RESTARTED. AT THIS POINT THE CAR DROVE NORMAL FROM THEN ON.
THE RAV4 2013 IS NOT EVEN 5 YEARS OLD YET. THE CAR DOES NOT SPEED UP WHEN PRESSING GAS AND JERKS SUDDENLY. PER DEALER, THERE IS A PROBLEM WITH THE COMPUTER CONNECTED TO THE TRANSMISSION AND HAD A LOT OF CUSTOMERS WITH THE SAME PROBLEM.
WHILE BACKING OUT OF MY GARAGE, SATURDAY 12/12/15, MY FOOT WAS ON THE BRAKE, SUDDENLY THE ENGINE SPEEDED UP RADICALLY AND I SPED BACKWARD TO THE END OF MY DRIVE. I BRAKED AND SHIFTED TO NEUTRAL AND SWITCHED OFF THE ENGINE. IT STOPPED AND UPON RESTARTING, WAS OK. THIS COULD BE DEADLY IF IT HAPPENED IN TRAFFIC.
LA PINTURA DE LA GUAGUA SE ESTA SALIENDO. LAS PUERTAS DELANTERAS TIENEN PROBLEMAS CUANDO QUIERES ABRIR O CERRAR LAS MISMAS CON EL LLAVERO. SE LE DAO A AMBAS PUERTAS DELANTERAS EL MOTOR O LO QUE LE LLAMAN "ACTUATOR" A UNA SEMANA DE DIFERENCIA Y CUANDO INTENTO ABRIR LA PUERTA DESDE ADENTRO PARA BAJARME SE QUEDA CERRADA Y NO ME PERMITE ABRIRLA TENGO QUE ESTAR DNDOLE LOCK/UNLOCK HASTA QUE ME DEJA QUITARLE EL SEGURO PARA PODER BAJARME DE LA GUAGUA; ESTO ASUNTO EN PARTICULAR ME PREOCUPA EN CASO DE ALGN ACCIDENTE NO PUEDA ABRIRLA. OTRO PROBLEMA QUE TIENE ES QUE CADA 3 MESES, ES QUE LAS BOMBILLAS DE "STOP" DEL LADO DERECHO SE DAA Y TENGO QUE ESTAR CAMBINDOLA. ESTO HA SUCEDIDO DESDE APROXIMADAMENTE DICIEMBRE 2015. THE PAINT IS COMING OUT. THE FRONT DOORS HAVE PROBLEMS WHEN YOU WANT TO OPEN OR CLOSE THEM WITH THE KEY RING. BOTH FRONT DOORS DAMAGED THE WHAT THEY CALL THE ACTUATOR A WEEK APART AND WHEN I TRY TO OPEN THE DRIVER'S DOOR FROM THE INSIDE TO GET OUT THE CAR IT IS CLOSED AND I CAN'T OPEN IT I HAVE TO BE HIT THE LOCK/UNLOCK BUTTON UNTIL IT LETS ME REMOVE THE LOCK TO GET OFF THE CAR; THIS ISSUE IN PARTICULAR WORRIES ME BECAUSE IN CASE OF AN ACCIDENT I WON'T BE ABLE TO OPEN THE DOOR FAST. ANOTHER PROBLEM THAT HAS IS THAT EVERY 3 MONTHS, THE BULBS LIGHT FOR STOP ON THE RIGHT SIDE HAS TO BE CHANGE BECAUSE IT DAMAGE AND I HAVE TO BE CHANGING IT. THIS HAS BEEN APPENING SING AROUND DECEMBER 2015.
ON AT LEAST 5 DIFFERENT OCCASIONS SINCE OWNING THIS TOYOTA RAV4 I HAVE EXPERIENCED A SERIOUS ENGINE CONTROL PROBLEM. IT HAPPENS IN THE ECONOMY MODE OF THE CAR WHICH IS THE DEFAULT MODE YOU START THE CAR UP IN. WHAT HAPPENS IS WHEN PULLING INTO TRAFFIC AND YOU PUSH DOWN ON THE ACCELERATOR TO GET FAST SPEED TO MERGE INTO TRAFFIC THE ENGINE STALLS. YOU CAN HAVE THE ACCELERATOR PUSHED ALL THE WAY DOWN AND THE ENGINE GIVES YOU NO POWER. THIS CREATES A VERY DANGEROUS CONDITION ON THE ROAD AS MY CAR IS ACTUALLY STALLING WHEN IT SHOULD BE ACCELERATING. I HAVE TESTED AND DONE THE SAME THING IN THE 'SPORT MODE' OF THE VEHICLE AND IT DOES NOT CREATE THE SAME STALL SITUATION. THUS MY CONCLUSION IS THE PROBLEM RESTS IN THE 'ECONOMY MODE'. I HAVE ASKED THE DEALER ABOUT THIS AND THEY SAY THEY DO NOT KNOW WHY. I AM GOING BACK TOMORROW TO AS THEM TO TAKE BACK THIS CAR, AS IT IS DANGEROUS AND IS NOT PREDICTABLE OR DEPENDABLE IN DRIVING.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED ABRUPTLY TO AVOID CRASHING INTO ANOTHER VEHICLE. AFTER THE INCIDENT, EVERY TIME THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT BOTH REAR PADS, ROTORS, AND HARDWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.....UPDATED 07/05/16 *BF *TR
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,700. UPDATED 01/07/16*LJ *JS
THE CAR ACCELERATED SUDDENLY WITHOUT INTENT ALMOST CRASHING INTO A WALL. I WAS ABLE TO STOP THE CAR W/OUT INJURY OR ACCIDENT . I WAS ENTERING MY GARAGE AT A VERY SLOW SPEED ( UNDER 5 MPH).
I WAS PUTTTING AIR IN A FLAT TIRE IN MY DRIVEWAY WHEN THERE WAS A LOUD BANG AND THE TIRE COLLASPED. I LOOKED AT THE TIRE ( BRIDGESTONE DUELER H/T 687 235/55R18 DOT # EL7CCFH5012) AND SAW A 12 INCH RIP IN THE SIDEWALL. THE EXPLOSION CAUSED A FENDER BRACKET TO BREAK AND CRACKED MY FRONT BUMPER. I SENT IT BACK TO MFGR. AND THEY SAID THE TIRE WAS NOT DEFECTIVE AND DENIED REQUEST FOR COMPENSSATION FOR MY DAMAGES AND TIRE REPLACEMENT.
CRUISE CONTROL PROBLEM RPMS JUMP FROM 2200 TO 4000 OR HIGHER 5000 CAR IS NOT SAFE TO DRIVE WITH CRUISE CONTROL ON.
CLUNKING NOISE COMING FROM THE STEERING COLUMN WHEN MAKE LEFT OR RIGHT TURNS AT LOW AND HIGH SPEEDS. DEALERSHIP INSPECTED MY CAR, EVEN TEST DROVE WITH ONE OF THE MECHANICS, AND THEY CLAIM THEY CAN'T FIND ANYTHING AFTER SEVERAL APPOINTMENTS AND INSPECTIONS. FINALLY, THEY SAID IT'S SOMETHING WITH MY STEERING AND HAVE YET TO FULLY DIAGNOSE AND FIX THE PROBLEM. A QUICK GOOGLE SEARCH AND YOU'LL FIND MANY PEOPLE WITH THE SAME PROBLEM AND LITTLE HELP FROM THE DEALERSHIP.
HI, WE (MYSELF, MY WIFE AND DAUGHTER) HAD AN ACCIDENT DATED 08/02/2015 DUE TO BRAKES IN OUR TOYOTA 2013 RAV 4 DIDN'T FUNCTION. WE WERE TRAVELING AT POSTED SPEED OF 65/HR AND THERE WERE 3 CARS AHEAD OF US THAT BRAKED SUDDENLY. THERE WAS ENOUGH TIME FOR ALL CARS TO STOP INCLUDING OUR CAR BUT INSPITE OF FULL BRAKING IT FAILED TO AND HAPPENED TO CRASH INTO THE CAR AHEAD OF US. OUR CAR JUST COULD NOT COME TO COMPLETE STOP. WE STRONGLY FEEL ITS NOT SAFE FOR OUR FAMILY TO DRIVE IN THAT CAR ANY MORE. WE HAVE OPENED A CASE WITH TOYOTA AS WELL, BUT ITS BEEN 3 DAYS HAVE NOT HEARD BACK FROM THEM YET. ALL THEY DID WAS EMAIL US SAYING THEY WERE UNABLE TO REACH US WHEN WE DID NOT RECEIVED ANY CALLS AT OUR END. WE REQUEST YOU TO PLEASE LOOK INTO THIS MATTER AND IT MIGHT BE A SERIOUS ISSUE. THANKING YOU, [XXX] FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
CAR ENGINE WOULD NOT TURN ON. INDICATOR LIGHT FOR STEERING WAS ON.. ONCE I PULLED THE STEERING HARD THEN CAR STARTED FINE. SEARCHING ONLINE I SEE THERE ARE REPORTS OF AUTO STEERING ISSUES WITH OTHER MODEL. BATTERY WAS FUNCTIONING FINE AS EVERYTHING ELSE WOULD TURN ON, IE, RADIO, AC ..FAN, LIGHTS
MANUFACTURER: TOYOTA MOTOR CORPORATION VEHICLE IDENTIFICATION NO. (VIN): XXXXXXX. BOUGHT A TOYOTA CERTIFIED AT DEALERSHIP, (PUSH BUTTON) HOWEVER IN SIX OCCASIONS, CAR ENGINE WOULD NOT TURN ON. INDICATOR LIGHT FOR STEERING WAS ON. AFTER SEVERAL TRIES, AND ONCE I PULLED THE STEERING HARD THEN CAR STARTED FINE. TOOK CAR TO DEALER TO CHECK IT, THEY SAID NOTHING WAS WRONG WITH CAR. THE LAST TIME, THE CAR DID NOT START EVEN WITH THE TOYOTA ROAD ASSISTANCE STAFF/TOWING, WAS UNABLE TO GET IT OUT OF GARAGE, AREA WAS TOO LOW. ENDED UP LEAVING CAR AT GARAGE OVERNIGHT. NEXT DAY, I RETURNED THE CAR, DID A TRADE IN FOR NEW TOYOTA. HOWEVER, DEALER OR TOYOTA CO. DID NOT ADMIT PROBLEMS WITH CAR. BATTERY WAS FUNCTIONING FINE AS EVERYTHING ELSE WOULD TURN ON, IE, RADIO, AC ..FAN, LIGHTS.
BEFORE MY 2013 RAV4 LIMITED WAS EVEN 2 YEARS OLD, I DISCOVERED AN INDOOR SWIMMING POOL ON MY PASSENGER FLOOR. MY DEALERSHIP CLAIMS THAT MY RAV4 HAD A CLOGGED SUNROOF DRAINAGE TUBE, BUT WHEN I TOOK IT TO ANOTHER DEALERSHIP WE FOUND ALL EVIDENCE TO THE CONTRARY. THE SERVICE MANAGER REMOVED TWO PIECES OF TRIM: ONE THAT SITS DIRECTLY BENEATH THE A-PILLAR (WHERE THE DEALERSHIP CLAIMS THE WATER TRAVELLED) AND ANOTHER THAT SITS BACK UNDERNEATH MY DASH AND GLOVE BOX. BOTH TRIM PIECES HAD PADDING (JUST LIKE THE CARPET PADDING) ON THE BACK SIDE. THE PADDING BENEATH THE A-PILLAR WAS BONE DRY. THE PADDING UNDERNEATH THE DASH WAS DAMP. PLEASE EXPLAIN TO ME HOW WATER TRAVELING DOWN THE A-PILLAR MANAGED TO MAKE A 90 TURN??? THE DEALERSHIP DID NOTHING BUT CLEAR THE "SUPPOSED" CLOG AND ASK IF I WANTED TO HAVE THE CARPETS AIR-DRIED FOR 24 HOURS. THEY MADE IT SOUND LIKE THEY DID ME SUCH A GREAT FAVOR ON THE INVOICE AND ALSO LIKE I WAS LEAVING THE HOSPITAL AGAINST DOCTORS ORDERS. WHAT THEY FAIL TO MENTION IS THAT A) I HAD ALREADY HAD THE CARPET PADDING AIR-DRIED THE DAY BEFORE AND B) I REQUESTED THAT THEY REPLACE MY CARPET PADDING AND REAPPLY THE BLACK RUBBER SOUNDPROOFING MATERIAL ATTACHED TO MY FLOORBOARD (THEY DECLINED). IN HINDSIGHT, NEITHER WOULD HAVE FIXED THE DAMAGE ALREADY INFLICTED UPON MY VEHICLE. BOTH TOYOTA OF NORTH AMERICA AND NCDS DECLINED MY CASE CLAIMING THAT MY "VEHICLE IS OPERATING AS DESIGNED." I HAVE A NEW CAR THAT IS DRY ROTTING, MOLDING, AN ELECTRICAL FIRE RISK (PAGE 409 OF THE 2013 RAV4 OWNER'S MANUAL) AND IF IT THE WATER ACTUALLY DID RUN DOWN THE A-PILLAR MY TAKATA SIDE CURTAIN AIRBAGS ARE NOW PRIMED TO THROW SHRAPNEL -- BUT MY VEHICLE IS OPERATING AS DESIGNED!!! IF YOU OWN A 2013 OR 2014 RAV4, PLEASE CHECK UNDER YOUR CARPETS FOR SIGNS OF A WATER LEAK. IF YOU FIND A WATER LEAK IN YOUR RAV4, PLEASE POST IT HERE.
THE THROTTLE STUCK ON THE CAR. I COULD NOT STOP THE CAR AND IT WENT OVER A 10 FOOT FALL AND CRASHED TO THE GROUND. IT WAS A VERY SCARY RIDE. I TRIED EVERY WAY TO STOP THE CAR BUT COULD NOT . I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME OF THE UNINTENDED EVENT. I AM STILL VERY SORE THREE WEEKS LATER AND HAVE SOME SPINAL SPRAIN AND WRIST SPRAIN, CERVICAL SPRAIN AND BOTH KNEES BRUISED BOTH KNEES. THE CAR WAS TAKEN TO A COLLISION CENTER FOR REPAIRS AFTER I CONSULTED MY INSURANCE COMPANY....UPDATED 06-16-15 *BF *TR UPDATED 10/2/2017*CN
THIS WAS A FRONT END COLLISION. THE OTHER PARTY SPUN INTO OUR LANE (LOCAL ROAD) AND DESTROYED OUR FRONT END. AIR BAGS DID NOT APPEAR TO CAUSE THE INJURY (FRONT PASSENGER HAD A BROKEN RIB ON THE LEFT SIDE AND A POSSIBLE SEPARATED STERNUM). THE AIR BAGS SEEM TO HAVE DEPLOYED PROPERLY BUT DID NOT DEFLATE AFTER THE INITIAL IMPACT. THIS MADE IT DIFFICULT TO GET TO THE INJURED PERSON (FRONT PASSENGER). ALSO, ONE OF THE AIR BAGS RELEASED ITS CHEMICAL INTO THE FACE OF THE INJURED PERSON CAUSING THEM A LOT OF DIFFICULTY IN BREATHING. THE DRIVER SUFFERED NO INJURIES.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE BATTERY FAILED. AS A RESULT, THE DOOR FAILED TO UNLOCK WHEN USING EITHER THE KEY FOB OR DOING SO MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,005.
WHEN MAKING A LEGAL U-TURN ON A BUSY ROAD I RAPIDLY BRAKED THE CAR (FROM 45MPH TO 2-3MPH) TO A PARTIAL STOP ROLLING THROUGH THE INTERSECTION WHILE TURNING THE WHEELS TO A HARD LEFT. I PRESSED ON THE ACCELERATOR EXPECTING TO ACCELERATE OUT OF THE U-TURN AND INSTEAD THE CAR HESITATED AND SLOWED FEELING LIKE THERE WAS A MOMENTARY LOSS OF POWER TO THE WHEELS. I PRESSED HARDER ON THE ACCELERATOR WITH NO IMMEDIATE EFFECT IN ACCELERATION. APPROXIMATELY 2-3 SECONDS PASSED AS ONCOMING TRAFFIC APPROACHED IN THE LANE I WAS DRIFTING INTO WHEN SUDDENLY ALL ACCELERATION RESUMED NORMALLY. THIS INCIDENT OCCURRED JUST ONCE. ECO MODE WAS TURNED ON AND MY RAV4 IS AN AWD MODEL. I CONSIDER IT TO BE A REPORTABLE INCIDENT SINCE THE HESITATION WAS NOT EXPECTED AND INCREASED THE PROBABILITY OF COLLISION WITH TRAFFIC IN THE DRIVING LANE I WAS TURNING INTO. *TR
WE HAD A WINTER BLIZZARD WITH ICE, SHOW WIND ETC. WHERE THE WIPER BLADES REST ON THE WINDSHIELD THEY RECEIVE MINIMAL IF ANY DIRECT HEAT. (I CAN NOT GET A THIN PIECE OF PAPER BETWEEN THE DASHBOARD AND INSIDE THE WINDSHIELD. THE PAPER IS 2 1/2" ABOVE THE WIPER BLADE.) I WARMED THE RAV 4 FOR AN EXTREMELY LONG PERIOD OF TIME AND THE ICE THAT HAD FORMED ON THE WIPERS BEFORE I STARTED IT WOULD NOT MELT OFF. I THEN SCRAPED AS MUCH OF THE ICE OFF THE WIPER AS YOU CAN REASONABLY DO WITHOUT DAMAGING THE WIPER AND ICE AND SNOW OFF THAT PART OF THE WINDSHIELD WHERE THE BLADES REST. I STARTED TO DRIVE BUT ICE AND SNOW IMMEDIATELY STARTED ACCUMULATING ON THE LOWER PART WHERE DEFROST DOES NOT HEAT AND THE BLADES STARTED TO ICE UP AND THEY SCRAP ACROSS THE UNHEATED AREA. HAD TOTALLY UNACCEPTABLE VISION. WOULD STOP EVERY SO OFTEN AND SCRAP EVERYTHING BEST AS I COULD. START DRIVING AND A TOTAL UNACCEPTABLE VISION WINDOW ALMOST IMMEDIATELY. I HAVE DRIVEN IN THIS AREA FOR 47 YEARS IN A LOT OF BLIZZARDS AND WITH A LOT OF DIFFERENT VEHICLES. I HAVE NEVER HAD A SITUATION WHERE I COULD NOT KEEP MY WINDOWS SO I COULD REASONABLY SEE TO SAFELY NAVIGATE. THIS RAV 4 WOULD NOT LET ME DO THAT AND I HAVE BEEN IN A LOT WORSE BLIZZARD CONDITIONS THAN THIS ONE. SOME TOYOTAS HAVE WIPER DE-ICERS WITH LINES THROUGH THE WINDSHIELD TO HEAT THIS PART OF THE WINDSHIELD WHERE TOYOTA DECIDED TO PLACE THE WIPERS. WHILE WE WERE NOT AWARE OF THIS ISSUE WHEN PURCHASING THIS VEHICLE NEW, SAFETY SHOULD NOT BE AN ADD ON YOU HAVE TO PAY FOR. TOYOTA PLACED THE BLADES WHERE THEY ARE SO THEY SHOULD DE-ICE. I UNDERSTAND HEATED SIDE MIRRORS AND THE LIKE BUT THAT IS SOMETHING THAT CAN BE SAFELY REMEDIED BY A DRIVER WHO DOES NOT HAVE THEM. THIS WIPER PROBLEM CAN NOT BE. THANK YOU. *TR
WHILE DRIVING DOWN A BRIDGE AT APPROXIMATE SPEED OF 36 AND BEFORE THE RED LIGHT I LEFT MY RIGHT LEG FROM THE GAS PEDAL AND PRESSED ON THE BRAKE PEDAL TO GET READY TO STOP BY THE RED LIGHT . AT THAT MOMENT THE BRAKE PEDAL DID NOT RESPOND TO MY LEG PRESSING AND THE TOTAL BRAKING SYSTEM DID NOT RESPOND HAVING CARS STOPPED INFRONT OF ME BY THE RED LIGHT I HAD TO TURN THE STEERING WHEEL TO THE RIGHT AND HIT A BIG TREE. THE DAMAGE REACHED ALMOST TO THE MIDDLE OF THE FRONT HOOD; HOWEVER, NO ANY AIR BAG WAS DEPLOYED OR ACTIVATED DUE TO THE CRASH AND I WAS TRANSFERRED TO THE HOSPITAL BY THE AMBULANCE AND BEEN HOSPITALIZED FOR SEVEN DAYS AND FOR THE FIRST FOUR DAYS I LOST ANY SENSATION IN MY BOTH LEGS WITH A SEVER SPINE PAIN AND UNTIL NOW MY BOTH LEGS HURT ME AND SO DOES MY BACK ( SPINE ). PICTURES ARE AVAILABLE. THE CAR STILL UNDER THE MANUFACTURER WARRANTY AND ALL THE SERVICES WERE CONNECTED BY THE TOYOTA DEALERSHIP SERVICE. THE LAST WAS CONDUCTED AT THE DEALERSHIP ON SEP 15, 2014 AT 13:25 - 14:39. I HAVE ALWAYS TAKEN THE CAR TO THE DEALER'S SERVICE EXACTLY AS THE DEALER RECOMMENDED.....UPDATED 01/23/15 *BF..........UPDATED 12/15/15 *BF *TR UPDATED 9/15/2017*CN
WHILE BACKING UP, VEHICLE ACCELERATED RAPIDLY HITTING A PARKED VEHICLE DOING MUCH DAMAGE. WIFE DRIVING MANY YEARS, NEVER HITTING ACCELERATOR WHEN SHE MEANT TO HIT THE BRAKES. DO NOT KNOW WHY RAPID ACCELERATION OCCURRED. HAS NOT HAPPENED MOVING FORWARD. *JS
THE "POWER BRAKE ACTUATOR" WENT OUT ON MY 2013 TOYOTA RAV-4 THREE TIMES WHILE I WAS DRIVING THE VEHICLE. EVERY TIME THIS HAPPENED, ALL OF THE WARNING LIGHTS ON THE DASH BOARD WOULD COME ON. AT THE SAME TIME ALL OF THE GAUGES INCLUDING THE SPEEDOMETER, THE VEHICLE STABILITY CONTROL, ANTI LOCK BRAKES, TRACTION CONTROL SYSTEM AND POWER STEERING WOULD ALL STOP WORKING ON THE VEHICLE. THIS WOULD MAKE IT ALMOST IMPOSSIBLE TO STOP OR CONTROL THE VEHICLE WHAT SO EVER.
CONTINUALLY SINCE WE HAVE OWNED THIS VEHICLE, THE DRIVERS SEAT BELT WILL NOT RELEASE TO ENGAGE THE SEAT BELT. WE HAVE STRUGGLE WITH THIS, AND AS SUCH ON NUMEROUS OCCASIONS HAVE DRIVEN THE VEHICLE WITHOUT THE SEAT BELT FASTENED, FOR AS MANY AS FIVE BLOCKS. THIS IS UNSAFE. THE DEALER, AND TOYOTA ADVISES ME THAT "YOU DO NOT KNOW HOW TO USE A SEAT BELT". ARE THEY CRAZY? I AM 64, AND KNOW ABOUT SEAT BELTS, AND SAFETY. MY FATHER HAD MANY AWARDS FROM THE USAF FOR SAFETY, AND VEHICLE MAINTENANCE. THIS IS A PROBLEM I HAVE ALSO HAVE ISSUES WITH THE ACCELERATOR STICKING, NOT SURE IF IT TIES TO THE CRUISE CONTROL. FINALLY THE GPS GIVES INCORRECT OR ERRONEOUS DIRECTIONS. THEY TELL ME IT IS UP TO DATE. THE AIR BAGS BASED UPON NEWS ARE AN UNKNOWN ISSUE. IT SEEMS WITH THESE ISSUES, THEY SHOULD REPLACE VEHICLES BEFORE CUSTOMERS ARE INJURED, BUT THE BOTTOM LINE, IS THERE PROFIT MARGIN/ *TR
"BLIZZARD PEARL BISQUE" PAINT PEELING BETWEEN THE WINDSHIELD AND THE SUNROOF. PAINT IS COMING OFF IN LARGE PIECES THE SIZE OF SILVER DOLLARS. PAINT "BLISTERS" FIRST THEN JUST FALLS OFF THE ROOF OF THE CAR. THIS PROBLEM HAS BEEN THERE FOR THE BETTER PART OF THE YEAR AND SEEMS TO HAVE NOTHING TO DO WITH THE CAR BEING STATIONARY, IN MOTION - OR THE ENVIRONMENT. IT HAS BEEN PARKED IN THE SAME PLACES THAT MY PRIOR TOYOTAS HAVE BEEN PARKED, AND THIS PROBLEM HAS NEVER OCCURRED BEFORE. MY WIFE AND I HAVE SEEN THIS PROBLEM, WITH THIS COLOR PAINT ON OTHER RAV4S, PRIUS, AND LEXUS MODELS.
MY WIFE GOT INTO AN ACCIDENT WITH HER 2013 RAV4 WITH ONLY 14K MILES IN WHICH SHE WAS T-BONED. BOTH THE PASSENGER DOORS AND QUARTER PANELS WAS EFFECTED BY THE ACCIDENT. THE VEHICLE ALMOST FLIP TO ONE SIDE BUT DIDN'T AND THE REAR PASSENGER SIDE SUSPENSION FAIL APART. NONE OF THE AIR BAGS IN THE CAR DEPLOYED, THE VEHICLE WILL MOST LIKELY BE TOTALED BY THE INSURANCE COMPANY DUE TO FRAME DAMAGE ON THE ENTIRE PASSENGER SIDE AND ABSOLUTELY NO AIR BAGS DEPLOYED. I BELIEVE THE THEIR IS A BIGGER PROBLEM THAT CAUSE THE SIDE IMPACT AIR BAGS NOT TO BE DEPLOYED. I'M SO HAPPY MY NEW BORN AND 18 MONTH OLD WAS NOT IN THE VEHICLE DURING THAT TIME. *TR
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED SEVERAL TIMES AND ALL THE GAUGES AND WARNING LAMPS FLICKERED. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V143000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
CROSSWIND CAUSED HOOD TO SHAKE VIOLETLY IN THE CENTER AS IF THE METAL WAS TOO THIN OR NEEDS SOME KIND OF ADDITIONAL SUPPORT .
IT IS NEARLY IMPOSSIBLE TO SEE THE NAVIGATION SCREEN FROM THE NORMAL DRIVING POSITION IN THE SUNLIGHT DUE TO GLARE. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR AN EXTENDED TIME. THIS IS UNSAFE AND COULD CAUSE AND ACCIDENT. TOYOTA SERVICE CLAIMS THE SYSTEM IS OPERATING AS DESIGNED. *TR
WHEN DRIVING DOWN THE ROAD AT SPEEDS OVER 35MPH AND A REAR WINDOW IS ROLLED DOWN, WITH OTHER WINDOWS UP, THERE IS A BUFFETING AND FEELING OF PRESSURE TO YOUR EARS INSIDE THE VEHICLE.THIS CAN BE VERY UNCOMFORTABLE TO THE OCCUPANTS INSIDE THE VEHICLE.I CONTACTED TOYOTA AND WAS TOLD VIA EMAIL THAT THIS IS NORMAL IN MODERN VEHICLES. *TR
I WAS PREPARING TO MAKE A RIGHT TURN INTO AN EXIT DRIVEWAY. ABOUT 12 FEET DIRECTLY IN FRONT OF ME WAS A CEMENT BRICK WALL PARALLELING THE DRIVEWAY. AS I TOOK MY FOOT OFF THE BRAKE, THE CAR ROCKETED INTO THE CEMENT BRICK WALL. FORTUNATELY,, AIR BAGS DEPLOYED AND I WAS NOT INJURED BADLY NOR WAS ANYONE ELSE. $ 13,000 TO FIX MY CAR AND I DON'T KNOW IF THIS WILL HAPPEN TOME AGAIN. I WILL BE LIKE DRIVING A TIME BOMB. I PLAN TO TAKE THE CAR TO TOYOTA AND HAVE THEM CHECK MY SYSTEMS AND CERTIFY, THIS WILL NOT HAPPEN AGAIN. I AM VERY FORTUNATE THAT THIS DID NOT HAPPEN IN TRAFFIC. *TR
SUN ROOF EXPLODED INTO MANY PIECES FLEW OFF AND DAMAGED PAINT JOB OF CAR DIRECTLY BEHIND PIECES WERE FOUND IN MY CAR CAR TRAVELING AT 55 MPG JUST PASSED BURLINGTON VERMONT ON JULY 3, 2014 AT AROUND 11:30 AM NO ONE INJURED IF SOMEONE SITTING BEHIND DRIVER SEAT NOT SURE WHAT WOULD HAVE HAPPENED STOPPED AT TOYOTA DEALER IN SCRANTON VT HE REMOVED REMAINING BROKEN CLASS PART WOULD TAKE 5 DAYS ABLE TO CONTINUE TO DRIVE ON. *JS
THE NAVIGATION SCREEN IS TOTALLY UNUSABLE IN DAYLIGHT. SCREEN IS FLAT AND EXPOSED TO SUN. DRIVER HAS TO LEAN OVER AND HOLD RIGHT HAND OVER THE SCREEN TO GET ANY VISIBILITY AT ALL. EVEN THEN YOU CAN BARELY SEE IT, NOT TO MENTION THE DANGER OF LEANING OVER, USING THE RIGHT HAND TO SCREEN, AND STARING AT THE SCREEN RATHER THAN THE ROAD. TERRIBLE TERRIBLE DESIGN. TOYOTA WILL NOT ADDRESS THE PROBLEM. $1500 MISTAKE FOR ANYONE WHO PURCHASED THIS ADD-ON. YOU HAVE TO COMPLETELY RELY ON THE VOICE FOR NAVIGATION. *TR
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
BRAKES FADING AND OVERHEATING. DURING A LONG DESCENT ON HIGHWAY THAT REQUIRED FREQUENT APPLICATION OF BRAKES TO MAINTAIN SPEED, I EXPERIENCED SIGNIFICANT BRAKE FADING AND OVERHEATING. AT THE END OF THE HILL BRAKE EFFECTIVENESS WAS SIGNIFICANTLY REDUCED REQUIRING MORE PRESSURE AND PEDAL TRAVEL TO ACHIEVE ADEQUATE BRAKING ACTION. BRAKING WAS ALSO ACCOMPANIED BY VIBRATION THAT COULD BE FELT IN THE STEERING WHEEL. BRAKING PERFORMANCE WAS RESTORED AFTER THE BRAKES COOLED DOWN. AFTER THE INCIDENT I DID A BIT OF RESEARCH AND FOUND THAT RAV4 LE IS EQUIPPED WITH SMALLER FRONT BRAKES THAN XLE AND LIMITED MODELS. LE FRONT ROTORS ARE ONLY 10.8", SIGNIFICANTLY SMALLER THAN 11.7" ROTORS ON THE XLE AND LIMITED, AS WELL AS MOST COMPETITIVE VEHICLE WHICH COME EQUIPPED WITH ~12" OR BIGGER BRAKE ROTORS. BASED ON THE FADING / OVERHEATING EXPERIENCED AND THE FACT THAT RAV4 LE BRAKES ARE MUCH SMALLER THAN MOST OTHER SMALL SUV, IT APPEARS TO ME THAT THE BRAKES ROTORS ARE UNDERSIZED FOR THE SIZE / GVWR OF THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT REMAINED STUCK. AS A RESULT, THE VEHICLE'S SPEED INCREASED AND CRASHED INTO A RETAINING WALL. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR IF THERE WERE ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
CAR STARTED ACTIN G UP ON MAY 4TH. DIDN'T WANT START RIGHT AWAY IT STATED AFTER 4 5 TIRES AFTER 3 DAYS OF THAT I TOOK THE CAR TO LOCAL DEALER THEY TOLD ME BATTERY WAS LOW AND THEY CHARGED IT. I BROUGHT THIS CAR BRAND NEW IT HAS ONLY 14 MILE AND I BROUGHT IN MARCH 31 2014. THIS PROBLEM STARTED AGAIN YESTERDAY ( 05/18/2014). *JS
DEAR SIRS, I DON'T HAVE NOTHING TO HIDE, WE HERE ON THE ISLAND OF CURACAO HAVE BEEN EXPERIENCING MANY VEHICLES WHICH ARE CHINESE AND THEIR VIN NO, ARE ALSO CLONED, I BELIEVE THIS IS A WORLD PROBLEM, AND ALSO US MANUFACTURERS HAVE TO UNDERSTAND THAT THIS IS A WORLD PROBLEM, AND THEY CAN ALSO HELP TO EXPOSE THIS SITUATION. I HAVE POSTED MANY ON BLOGS, WHICH HAS TO DO WITH THE CLONING OF CARS. THERE WAS ALSO AN ISSUE WITH SOME ONE BOUGHT A VEHICLE AT THE TOYOTA DEALER A RAV4 2013 AND WE CAME TO FIND OUT THAT IT IS A 2010 MEXICAN CLONE CAR. AND I HAVE REPORTED THESE ALSO TO OTHER AGENCIES IN USA , ONE OF THEM IS THE SEC SECURITIES EXCHANGE COMMISSION WHISTLE BLOWER DEPARTMENT. *JS
I PURCHASED THE 2013 RAV4 LIMITED WITH NAVIGATION AND A BLIND SPOT MONITOR, HOWEVER I DO NOT BELIEVE THE MONITOR WORKS CORRECTLY, IT DOES NOT GIVE ANY INDICATION THAT SOMETHING (ANOTHER VEHICLE) IS APPROACHING UNTIL THE VEHICLE IS AT THE SIDE DOOR OF MY VEHICLE, WAY TOO LATE TO MAKE AN ADJUSTMENT TO YOUR CHANGING LANES. I HAVE HAD IT BACK TO MY TOYOTA DEALERS TWO TIMES, ON THE FIRST VISIT THE CAR WAS IN FOR A 6 MONTH CHECK UP AND I SAID SOMETHING ABOUT IT AT THE TIME, BUT NOTHING SHOWS ON MY VISIT THAT IT WAS CHECKED SO I ASSUMED THAT IT WAS CORRECTED. AFTER THAT VISIT I REALIZED THAT THE BLIND SPOT MONITOR WAS STILL NOT WORKING, SO ON MY ONE YEAR INSPECTION AND CHECK UP I SPECIFICALLY ASKED FOR THE BLIND SPOT MONITOR TO BE CHECKED AGAIN. THIS TIME WHEN I GOT MY BILL FOR THE PENNSYLVANIA EMISSIONS TEST I NOTED THE BLIND SPORT MONITOR WAS NOT PART OF MY REPAIR BILL, SO I QUESTIONED THE SERVICE REP, WHO EXPLAINED THERE WAS NO ADJUSTMENT FOR THIS PART. I WENT TO THE SALES MANAGER ABOUT IT AND SHE SAID SHE WOULD HAVE TOYOTA CONTACT ME. WHEN I WAS NOT CONTACTED BY TOYOTA I SENT A EMAIL TO TOYOTA OWNERS WEB SITE AND MADE A COMPLIANT, THEY RESPONDED THAT I SHOULD TAKE IT BACK TO THE TOYOTA DEALER AND TELL THEM I NEED AN ADJUSTMENT ON THE BLIND SPOT MONITOR, WHICH I DID, WHEN I RETURNED TO PICK UP MY RAV4 I WAS TOLD THEY COULD NOT FIND ANY PROBLEM AND THERE WAS NOTHING COULD BE DONE. MY COMPLIANT IS IF IT IS NOT ADJUSTABLE THEN IT IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. THANK YOU *TR
ON RARE OCCASIONS WHEN DRIVING, I WILL SUDDENLY LOSE POWER. IT'S AS IF SOMEONE HAS SUDDENLY TURNED OFF THE IGNITION SWITCH. DEPRESSING THE GAS PEDAL WILL NOT SOLVE THE PROBLEM. THE ONLY WAY TO REGAIN POWER IS TO TAKE YOUR FOOT OFF THE GAS PEDAL AND THEN PUSH DOWN AGAIN TO REGAIN SPEED. IT CAN OCCUR AT ANY TIME ON FLAT ROADS, HILLS, SNOW OR RAIN COVERED, THERE SEEMS TO BE NO REASON FOR THIS. THE TOYOTA DEALER SAYS HE CAN'T SOLVE THE PROBLEM UNLESS I CAN DUPLICATE THE PROBLEM FOR HIM SO HE CAN SEE FOR HIMSELF WHAT IS HAPPENING & THEN SOLVE THE PROBLEM. BUT I CAN'T DUPLICATE THE PROBLEM! IT'S TOTALLY RANDOM. THIS PUTS ME LITERALLY ON PINS & NEEDLES WHEN I DRIVE BECAUSE WHAT HAPPENS IF I AM PASSING A CAR AND SUDDENLY I LOSE POWER? I HAVE 20000 MILES ON MY VEHICLE AND LOSS OF POWER HAS OCCURED MAYBE 20 TIMES. THIS IS VERY FRUSTRATING AND DANGEROUS. *JS
THE VEHICLE IS A CLONE RAV4, I HAVE BOUGHT THIS VEHICLE FROM A TOYOTA DEALER SHIP, AND I PAID FOR A RAV4 2013, WHEN I WENT TO INVESTIGATE I FOUND OUT IT WAS CLONED TOYOTA RAV4 OF THE YEAR 2010, AND IT CAME FROM THE FACTORY IN MEXICO, SO THESE IS AGAINST THE LAWS. SO WHAT WOULD YOU ADVISE ME TO DO? *TR
WHILE I WAS DRIVING, THE CAR'S ELECTRIC SYSTEM STARTED REBOOTING ITSELF A FEW TIMES, AND THE CAR EVENTUALLY STALLED ON A BUSY STREET! THE POWER WAS COMPLETELY SHUTDOWN AND I COULDN'T EVEN TURN THE FLASH LIGHT ON. I HAD TO HAVE POLICE OFFICER COME TO THE LOCATION WHERE THE CAR STOPPED TO PROTECT OTHER DRIVERS (UNTIL A TOWING TRACK ARRIVED). THIS INCIDENT APPENDED ON 4/24/12 ON EASTBOUND CARMEL VALLEY ROAD RIGHT BEFORE THE INTERSECTION WITH EL CAMINO REAL. I HAD A SIMILAR ISSUE WITH THE ELECTRIC SYSTEM TWO MONTHS PRIOR, AND HAD A TOYOTA DEALER LOOK AT THE ISSUE. HOWEVER, THEY COULDN'T IDENTIFY THE ROOT CAUSE AND SIMPLY UPDATED THE SYSTEM SOFTWARE. AS OF TODAY, 4/25/14, THE CAR IS STILL AT A TOYOTA DEALER AND BEING REPAIRED. *TR
AFTER READING SEVERAL NEWS STORIES TODAY (04/09/14) ABOUT THE RECALL OF 27 TOYOTA MODELS (INCLUDING 2013 RAV 4), FOR: ?CABLES FOR THE DRIVER AIR BAG MODULE THAT CAN BE DAMAGED, DISABLING THE BAG, THOUGH A WARNING LIGHT WILL COME ON (3.5 MILLION VEHICLES, 1.67 MILLION IN THE U.S.). ?SEATS THAT DON'T LOCK IN PLACE (2.32 MILLION, 670,000 IN NORTH AMERICA) ?STEERING COLUMN BRACKETS THAT MAY BECOME LOOSE OR FAIL (760,000, EUROPE AND ASIA ONLY) ?WINDSHIELD WIPER MOTOR (160,000, ASIA ONLY) ?STARTER MOTOR FIRE HAZARD (20,000, ASIA ONLY) I CALLED THE DEALER WHERE I BOUGHT MY CAR - TOYOTA OF ROCK HILL. I WAS INFORMED THAT RECALLS ARE "COMING," BUT THEY DIDN'T HAVE SPECIFIC INFORMATION FROM TOYOTA YET. I SHOULD BE GETTING A LETTER IN THE MAIL AND THEN I TAKE THE CAR IN FOR SERVICE. FRUSTRATING TO SEE THAT THE MEDIA HAS MORE INFORMATION ON THE ACTUAL RECALLS THAN THE TOYOTA DEALER. SO, IF SOMETHING HAPPENS BETWEEN NOW AND THE TIME I GET "MY LETTER," (MY AIR BAGS FAIL OR THE SEATS BECOME DISLODGED DURING AN ACCIDENT), I'M PRETTY MUCH SCREWED. *TR
THE CENTER CONSOLE TOP ARM RESTING PAD BETWEEN THE DRIVER AND THE PASSENGER DOES NOT LOCKED IN POSITION SO IT MOVES BACK AND FORTH DEPENDING ON HOW YOU ARE LEANING ON IT, IF YOU HAVE YOUR ARM ON IT AND YOU MOVE YOUR BODY IT SLIDES BACK AND FORTH. IF YOU ONLY HAVE ONE HAND ON THE STEERING WHEEL WITH YOUR ARM ON THE CONSOLE PAD, IF THE TOP PAD MOVES BACK IT WILL MAKE YOU GO RIGHT INTO THE DITCH OR IF IT MOVES FORWARD YOU GO LEFT INTO ON COMING TRAFFIC. *TR
THE INSTALLED NAVIGATION SCREEN IS IMPOSSIBLE TO SEE IN THE DRIVER'S NORMAL DRIVING POSITION AND IN ALMOST ANY DAYTIME LIGHTING CONDITION. BOUGHT A NEW TOYOTA RAV 4 LIMITED JULY 2013 WITH NAVIGATION. AMBIENT GLARE THROUGH THE VEHICLE WINDOWS AND/OR SUN ROOF WASH OUT THE DISPLAY, THIS IS DEFINITELY A DISTRACTION WHILE DRIVING AND TRYING TO VIEW THE SCREEN WHEN IT IS IN NAVIGATION MODE, BORDERS FIRMLY AS UNSAFE. THERE IS NO WAY TO SAFELY USE THAT ITEM AND ITS FUNCTIONS LOCATED THERE WITHOUT SIGNIFICANT DISTRACTION. MY 2011 TOYOTA RAV 4 LIMITED WITH NAVIGATION DID NOT PRESENT THIS PROBLEM. *TR
POTENTIALLY LETHAL TRANSMISSION FAILURE IN TOYOTA RAV4 IN MARCH 2013 I BOUGHT A NEW TOYOTA RAV4 AT ACTON TOYOTA, IN MASSACHUSETTS. ON FEBRUARY 21ST 2014, I WAS DRIVING THE VEHICLE IN SUDBURY, MASSACHUSETTS ON ROUTE 20 WHEN SUDDENLY IT WENT COMPLETELY HAYWIRE. THE ENGINE STALLED OUT ? RESTARTED ? STALLED OUT AGAIN ? RESTARTED. THIS WAS ALL WHILE THE VEHICLE WAS MOVING. I DROVE INTO THE LOCAL CITIZENS BANK CAR PARK, WHERE I PARKED HEAD IN TO A VERY LARGE SNOW DRIFT. I THEN DISCOVERED THAT ALL THE GEARS WERE GONE EXCEPT FOR 'D'! OI CYCLED SEVERAL TIMES THROUGH CLOSING THE CAR DOWN AND RESTARTING IT - NO CHANGE. OI COULD NOT PUSH THE CAR BACKWARDS AWAY FROM THE SNOW DRIFT ON MY OWN. OEVENTUALLY I WAS TOWED TO THE DEALERSHIP. OON ARRIVAL AT ACTON TOYOTA, THE SERVICE DIRECTOR - RANDY IRWIN - TESTED THE CAR AND IMMEDIATELY ENCOUNTERED THE ISSUE - SHIFTER IN REVERSE - REVVING THE ENGINE - NOTHING. HE TRIED THIS WITH ALL THE DIFFERENT SHIFTER POSITIONS OTHER THAN 'D', ALWAYS WITH THE SAME RESULT. HE THEN ENGAGED 'D' AND MOVED THE CAR FORWARD SLIGHTLY. HE THEN SLOWLY ENGAGED REVERSE AND THERE WAS A HUGE CLUNK FROM UNDER THE CAR. AND NOW REVERSE WAS ENGAGED! THE DEALERSHIP GAVE ME A LOANER VEHICLE AND KEPT THE RAV4. ON MARCH 3RD 2014, I PHONED IRWIN - HE SAID A TOYOTA REPRESENTATIVE DROVE IT THE PREVIOUS WEEK. THERE HAD BEEN NO RECURRENCE OF THE PROBLEM - NOW THEY WERE DOING A 'VISUAL INSPECTION' (WHATEVER THAT IS!) SINCE NOTHING CAME UP IN DIAGNOSTIC TESTS. ON MARCH 5TH 2014 I PHONED IRWIN AGAIN ? HE SAID THAT TOYOTA HAD TAKEN THE CASE OVER. TOYOTA THEN CALLED - THEY SAID THEY HAD NOT BEEN ABLE TO GET THE ISSUE TO RECUR, AND SO THEY REQUESTED THAT I PICK UP THE VEHICLE AT THE DEALERSHIP. THIS I DID. AT NO POINT DID TOYOTA EVER ACKNOWLEDGE A PROBLEM ? THEY ALWAYS STATED SIMPLY THAT THEY HAD NOT BEEN ABLE TO GET THE ISSUE TO RECUR. *TR
TL* THE CONTACT OWNS A 2013 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,600.
WHEN DRIVING AT ANY SPEED, UNDER ANY CONDITION, IT IS IMPOSSIBLE TO SEE THE NAVIGATION SCREEN, CAUSING THE DRIVER TO LOOK, RATHER THAN GLANCE, AT THE SCREEN TO DETERMINE DRIVING INSTRUCTIONS, ROAD HAZARDS, WARNINGS, ETC. THE GLARE IS ALMOST BLINDING AT TIMES. *TR
I HAVE STATED MY COMPLAINT FOR THE THIRD TIME. TWICE WITH CLEARWATER TOYOTA AND ONCE WITH SUN TOYOTA IN HOLIDAY FL. BUT NOTHING COMES OF IT. IN ONE EAR AND OUT THE OTHER. EVERY MORNING ,THE SIDE WINDOWS ON OUR VEHICLE ARE WET WITH WATER DROPLETS FROM NATURAL MORNING DEW. WHEN I LOWER THE WINDOW TO CLEAR THEM ,IT DOESN'T DO IT. UNLIKE ALL OTHER CARS I HAVE OWNED OR SEEN, THE SQUEAKY IS IN CONTACT WITH THE WINDOW WHICH IN TURN "CLEARS THE WINDOWS". IT IS A DEFINITE DANGEROUS SITUATION. AS I REACH THE POINT TO MAKE A LEFT TURN OR A RIGHT TURN I AM CONFRONTED WITH A COMPLETELY BLIND SPOT .I DON'T KNOW IF I CLEARLY EXPLAINED... IT REQUIRES THE DRIVER TO GO OUT AND CLEAR THE SIDE WINDOWS BEFORE ONE CAN SAFELY DRIVE THE CAR. I HAVE MEASURED THE SPACE BETWEEN THE GLASS AND THE RUBBER SQUEAKY AND IT IS AS THICK HAS A PIECE OF PAPER FOLDED IN EIGHT. A LARGE SPACE! WHEN THE WINDOW IS RAISED , AT THE LAST FRACTION OF AN INCH ,BEFORE CLOSING, IT MAKES A QUICK JERK TO COME INTO CONTACT WITH THE SQUEAKY. THE SALES PERSON AGREED THE IT WAS A FAULT BUT REPLIED "THAT'S HOW IT IS..." WHEN I'M DROPPING OFF MY DAUGHTER AT SCHOOL ,IN THE MORNINGS IT'S STILL DARK OUT, AND WHEN I REACH THE POINT TO TURN I MUST LOWER MY WINDOWS TO GET A VISUAL. THE DEALERS DON'T GIVE A [XXX]! CAN YOU CHECK INTO IT? OR DO YOU JUST FILE INFORMATION.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Data synced from NHTSA on May 4, 2026