2017 Toyota RAV4 Speed Control & Cruise Problems

I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lot. Then the car (RAV4) started accelerating by itself, and was out of control. She cannot stop the car. To avoid going straight and hit the shops at the other end of the parking lot, she turned the wheel to one side. She hit a light post and then hit something else. The vehicle flipped over and landed on its roof. The vehicle was totaled. She was trapped inside the car unable to free herself until the ambulance, tow truck and the police arrived. By God's grace, she did not hit any other car or person and she only suffered minor injury. She was taken to the emergency room at Peace Health, examined and released after 3 hours. If you look at the RAV4, you cannot believe that she only suffered minor injury. Praise the Lord. She is still mentally shaken up by this traumatic event. Looking at the pictures of the damage to the vehicle, the car must have been traveling at a very high speed and there is no way that the driver stepped on the gas pedal intentionally. The insurance Company is Liberty Mutual Claim# [XXX] -XX The vehicle is considered total loss by the insurance company. EDR was inspected but data in the EDR was not collected. I suspect this incident was not caused by the driver, The data in the EDR will tell the true story. I asked Liberty Mutual to retrieve the data from the EDR to prove that the gas pedal was not depressed by the driver. If the car accelerated without the driver stepping on the gas pedal, then the vehicle has safety issues. I am waiting for Liberty Mutual to retrieve the data. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Gas pedal won’t work

I was slowing at a stop sign and the car suddenly accelerated. My foot was not on the gas pedal but it continued to accelerate causing and accident at an intersection.

The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle was parked. The contact stated that upon shifting to drive (D) and depressing the accelerator pedal, the vehicle lurched, accelerated unintendedly, and crashed into the base of a lamp pole; however, the engine continued to rev loudly. The air bags did not deploy. The contact depressed the brake pedal and while attempting to reverse away from the lamp pole, the vehicle unintendedly accelerated and impacted a curb. There was no warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact then pulled into a parking space. The contact did not sustain any injury. A police report was not filed. The vehicle was taken to an autobody repair shop, where the contact was informed that the vehicle was significantly damaged. The contact was referred to an auto collision center. The vehicle was towed to the auto collision center where repairs were made. The vehicle was the taken to the dealer, where the EDR crash data report was read. The manufacturer sent a letter to the contact, informing her that the cause of the failure could not be determined. The contact followed up with the manufacturer, but no further assistance was provided. The failure mileage was approximately 24, 971.

I WAS BACKING MY CAR UP TO UNLOAD A SHELF AT WORK. I WAS BACKING A SHORT DISTANCE( 15 FT) ON A FLAT SURFACE.THE TAILGATE OF THE CAR WAS UP. I HAD TO TURN THE CAR SLIGHTLY TO THE RIGHT TO BACK IT TOWARDS A HANDICAP RAMP. MY CAR WAS ROLLING SO I WAS USING THE BRAKE AND MOVING SLOWLY WHEN MY CAR ACCELERATED BACKWARDS. I WAS PRESSING MY FOOT ON THE BRAKE, ALMOST STANDING ON IT , AND MY CAR ACCELERATED THROUGH THE RAILING ONTO THE RAMP WHILE MY FOOT WAS ON THE BRAKE. THIS RAILING WAS ABOUT 35 FT LONG AND HAD 7 POST THAT WERE CEMENTED INTO THE RAMP. THE WHOLE RAILING WAS KNOCKED DOWN. TWO OF MY COWORKERS WERE STANDING ON THE RAMP WAITING TO HELP UNLOAD THE SHELF WERE INJURED. BOTH COWORKERS HAD BROKEN LEGS THAT REQUIRED METAL RODS. ONE COWORKER HAD A MORE SERIOUS LEG INJURY AND WILL REQUIRE MULTIPLE SURGERIES AND SKIN GRAFTING.

I HAD THE DEALER CHECK ON A PROBLEM I WAS HAVING. THE STATED "IF CUSTOMER IS A TWO FOOTED RIVER OR THE BRAKE PEDAL IS TOUCHED ALONG WITH THE GAS PEDAL THE ACCELERATOR IS OVER RIDDEN IN THE COMPUTER CAUSING VEHICLE NOT TO ACCELERATE". THIS HAS HAPPENED MANY TIME WITH MY VEHICLE RESULTING IN COMPLETE LOSS OF POWER. . USUALLY WHEN FROM A STOP INTO TRAFFIC. POTENTIAL PROBLEM OF NO POWER WHEN CROSS TRAFFIC IS COMING OR WHEN ENTERING FREEWAY. WAS NEVER TOLD ABOUT THIS WHEN THE CAR WAS PURCHASED.

2017 RAV4 HYBRID XLE - 4300 MILES HELLO, EXPERIENCE A PROBLEM LAST WEEK DRIVING ON THE HIGHWAY. WHILE DRIVING 75 MPH, I TOOK MY FOOT OFF GAS PEDAL TO COAST, THE "EV" LIGHT CAME ON FOR ABOUT "1/2 - 1" SECOND AND THEN WENT OFF. IF I HAPPENED TO PRESS THE GAS PEDAL AT THE TIME THE LIGHT WAS ON AT ABOUT 65-70 MPH, I EXPERIENCED A SHAKING, VIBRATION, AND A FEELING THAT I RAN OVER SOMETHING FOR ABOUT A 1/2 SECOND TIMEFRAME. IT WAS VERY NOTICEABLE AND TROUBLING. IF I WAITED THE SECOND FOR THE LIGHT TO GO OFF WHILE COASTING, THEN NO PROBLEMS. I TOOK IT TO MY DEALER AND THEY COULD NOT RECREATE, NO COMPUTER CODES, AND INDICATED THAT THIS IS NORMAL SINCE THE ELECTRIC AND GAS IS "OUT OF SYNC" AT THE HIGH SPEED. THIS WAS CERTAINLY NOT NORMAL TO ME. MY THOUGHT IS THAT THE EV LIGHT SHOULD NEVER HAD COME ON (EVEN FOR A 1/2 SECOND) AT THE HIGH SPEEDS AND THERE IS A PROBLEM SOMEWHERE.

WHILE DRIVING ON CRUISE CONTROL AT THE POSTED SPEED LIMIT OF 65 MPH, MY RAV 4 CAME TO AN ABRUPT DEAD STOP WITH NO WARNING. THERE WAS NOT A CAR IN FRONT OF MINE, BUT A CAR WAS STOPPED IN A MEDIAN TO MY LEFT FACING THE OPPOSITE DIRECTION OF MY CAR. I COULD ONLY ASSUME THAT MY RAV 4 APPARENTLY SENSED THAT CAR WHEN IT CAME TO A SUDDEN DEAD STOP. I HAD NO IDEA WHAT WAS HAPPENING TO MY CAR AND THOUGHT THE ENGINE HAD SHUT OFF. A PASSENGER WITH ME, WHO IS A WITNESS TO THIS EVENT, IS AN OWNER OF A RAV 4 SE WITHOUT THE SAFETY SENSE/PRE-COLLISION SYSTEM. WE WERE SHOOK UP BY THIS BECAUSE HAD THERE BEEN A CAR OR SEMI TRUCK TRAILER BEHIND US, WE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. I REPORTED THIS INCIDENT TO THE DEALER, TOYOTA OF WARREN, WHERE WE PURCHASED THE NEW CAR, AND AFTER A DAY IN SERVICE, THEY SAID THE CAR WAS WORKING FINE WITH THE SENSORS ALIGNED CORRECTLY. I WAS TO LET THEM KNOW IF THIS SITUATION OCCURRED AGAIN, AND IT DID. IN ANOTHER INCIDENT, AGAIN WHILE USING THE CRUISE CONTROL AND WITH NO CAR IN FRONT OF MINE, A CAR IN THE PASSING LANE WENT BY ME AT APPROXIMATELY 80 MPH TO MY 65 MPH. MY CAR CAME TO A DEAD STOP. THANK GOD THERE WAS NOT A CAR BEHIND ME AT THE TIME, OR A SERIOUS ACCIDENT COULD HAVE OCCURRED. AFTER DOING RESEARCH ON THIS SAFETY PROBLEM THAT WE EXPERIENCED, WE FOUND A NUMBER OF REPORTS CONCERNING THIS VERY SITUATION HAPPENING WITH THEIR RAV 4'S COMING TO SUDDEN STOPS FOR NO REASON. THESE REPORTS OF THIS VERY PROBLEM WERE REPORTED TO TOYOTA WITH NO RESOLUTION. THESE OWNERS ALSO SOLD THEIR CARS AT A LOSS BECAUSE OF SAFETY ISSUES. ACCORDING TO THESE REPORTS, TOYOTA DOES KNOW THAT A PROBLEM EXISTS, BUT IS NOT BEING ADDRESSED. *TR