2021 Toyota RAV4 Complaint Log

Manufacturer has not repaired recall in a timely manner. Airbags unsafe and unable to deploy.

THIS ISSUE HAPPENED ON 12/31/2020. I WAS DRIVING TO WORK THIS EVENING. I CAME ONTO AN ONRAMP DURING MY DRIVE AND I BEGAN INCREASING MY SPEED TO 70MPH. AS I'M ACCELERATING I STARTED TO NOTICE A WHISTLING SOUND COMING FROM THE SUNROOF . I INSTANTLY ASSUMED THAT MY HUSBAND HAD ACCIDENTALLY OPENED THE SUNROOF AND HAD NOT CLOSED IT BACK UP ALL THE WAY. (WE HAVE NOT HAD THIS CAR VERY LONG AT ALL SO WE ARE STILL LEARNING WHICH BUTTONS DO WHAT.) AS I PULL BACK THE COVER I NOTICE THAT THERE ARE SHARDS OF GLASS FALLING ONTO MY LAP FROM THE SUNROOF. I WAS IN COMPLETE SHOCK AND PULLED OVER TO MAKE SURE I WAS NOT MISTAKEN. SURE ENOUGH THE SUNROOF HAD SHATTERED AND THERE WAS GLASS EVERYWHERE. I HAVE NO WAY OF EXPLAINING HOW THIS HAPPENED AND I AM VERY FRUSTRATED THAT I HAVE TO MAKE A CLAIM ON A CAR I HAVE HAD FOR MAYBE A MONTH AND A HALF AND EVEN MORE UPSET THAT I CANNOT EXPLAIN HOW THIS ACTUALLY HAPPENED. I WAS ALSO SURPRISED THAT THERE WERE PEOPLE HAVING SIMILAR ISSUES WITH THE SUNROOF!

MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.

TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER DISENGAGED, PREVENTING THE CONTACT FROM SHIFTING GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF DEERFIELD BEACH (1441 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.

THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMALLY LOUD GRINDING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CABE TOYOTA (2849 LONG BEACH BLVD, LONG BEACH, CA 90806, (562) 595-7411) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REPLACED THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

DRIVING NEW 2021 TOYOTA RAV4 AND THE SUNROOF BLEW OUT FOR NO APPARENT REASON.

TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 75 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED. DURING THE FAILURE, THE SUNROOF WAS CLOSED. THE LOCAL DEALER VALLEY HIGH TOYOTA LOCATED AT 14612 VALLEY CENTER DR, VICTORVILLE, CA 92395 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

BOTH SIDE MIRRORS SHAKES AT 40 MILES OR ABOVE.

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK IN MIDDLE OF NO WHERE BECAUSE THEIR RANGE CLAIMS WERE OVERSTATED. THEY MARKETED THIS TO BE CLOSE TO BEING 600 MILE RANGE. WHEN IT CAN HARDLY GO 472 WHEN GAS TANK SHOWS EMPTY. TOYOTA IS CALLOUS AND NEGLIGENT IN RESOLVING THIS ISSUE SO FAR. I WAS DISSED BY MY TOYOTA DEALER FOR THE SAME ISSUE WITH PRIUS PRIME. NOW RAV4 PRIME HAS HE SAME ISSUE, AND I AM HEARING THE SAME WITH RAV4 HYBRID OWNERS. YOU CAN ONLY FILL IN 10+ GALLONS. NOT 13 OR 14 GALLONS AS THEY FALSELY CLAIM. REAL RANGE OF YOUR RAV4 PRIME/HYBRID IS ONLY 470 MILES NOT 600!!

Does not maintain cruse control speed that I set when traffic becomes heavier around the car for example….cruise control stops working and car slows down as vehicles are passing my car, or are driving in front of me or in back of me. It does not like traffic near by. If there’s no traffic it works and maintains the set speed.