2023 Toyota RAV4 Brakes Problems

While entering my garage (video available)The 2023 Hybrid Rav 4 accelerated on its own when I was braking to put it into reverse to back up to realign to park in my space. I was hitting the brake and the brake lights were on the dashboard while the car keep accelerating hitting the garage wall.

1.) The component/system that failed/malfunctioned is the brakes and/or anti-lock braking system. 2.) My safety and that of the people in front of the vehicle is placed at risk because the vehicle's braking system fails, allowing the vehicle to surge forward for a split second, temporarily out of control. 3.) While the problem has occurred many times with various drivers, the Toyota service technician said they were unable to reproduce the issue. However, with the information (date/time) I have provided, they confirmed the computer indicates the ABS system was triggered each time. 4.) The vehicle has been inspected by the Toyota service center representatives. 5.) There were no warnings, messages or other symptoms prior to the brakes failing. The problem is the braking ability is failing for a split second, when the car hits a bump. The size of the bump can be as small as the crack in the asphalt where two roads meet. The problem occurs when I am driving at slow speeds and riding the brake because I am in a situation like being in slow-moving bumper-to-bumper traffic, approaching an intersection requiring a stop, or coasting down hill. On numerous occasions, the brakes release, allowing the car to surge forward for a split second, before re-engaging. Toyota has told me it is the ABS working as intended. To be clear, the braking failure is happening at slow speeds and on dry pavement. This is not how ABS normally works. I have driven numerous makes and models of cars for 40 years and I have never experienced this type of situation triggering an ABS system. I report this to Toyota each time I bring my car in for regular maintenance. During the last visit, my regular service technician told me that they have now seen at least 5 or 6 other cars doing what I have described above. I don't have a specific date of the incidence because it happens frequently and has done so since I bought the car (10/01/23), so below, I am just listing the last time I reported it to Toyota.

Under braking conditions and hitting a bump on a paved road, the vehicle will have a 1 to 3 second momentary loss of braking. At the same time, a grinding noise, similar to (if not the same as) the ABS system is heard, and the VSC light flashes. The occurrence of this problem is unpredictable, the severity is inconsistent. It happens across various ranges of brake pressure/deceleration rates and speeds. No accident has occurred to date with this vehicle, but we have had close calls. In some cases, our vehicle has inadvertently entered controlled intersections due to loss of braking. Dealer has inspected the problem but has been unable to replicate or resolve to date. Based on internet research, this appears to be a common problem. Very concerned this could occur at the wrong time and lead to an accident, causing injury or death due to behaviors of the vehicle's braking (and loss of) being outside the driver's control.

When I drive this vehicle i have to be very careful. The moment you take break pedal the vehicle doesn't stop, It started shuffling and showing a warning sign of slippery road. It takes extra couple space to fully complete stop. It is summer time there is not slippery road road around. I hope they will fix this issue before it gets bad or kill someone. This is a dangerous act when you can not control your break pedal. All break pads are new this is 2023 vehicle built in June.