2024 Toyota RAV4 Driver Assist & ADAS Problems

Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed.

The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer!

On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,

The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.