2005 Toyota Sequoia Air Bags & Restraints Problems

IN OCTOBER OF 2020, I SCHEDULED AN APPOINTMENT FOR MY AIRBAG RECALLS AT MY LOCAL TOYOTA DEALER (LIA TOYOTA OF COLONIE). MY APPOINTMENT WAS ON OCTOBER 22, 2020. AFTER DEVOTING A DAY TO THIS, I WAS DISMAYED TO LEARN THAT MY VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS WERE BACKORDERED. THEY SAID THEY WOULD LET ME KNOW WHEN THE PARTS WERE IN. SEVERAL WEEKS WENT BY, AND I HEARD NOTHING. THEN, I GET A CRYPTIC MESSAGE FROM SOMEONE IN THEIR PARTS DEPARTMENT, AND GAVE ME A NUMBER TO CALL BACK. WHEN I CALLED THE NUMBER, A MAN ANSWERED WHO SAID IT WAS NOT LIA TOYOTA, AND THAT HE'D BEEN GETTING A LOT OF CALLS FROM PEOPLE THINKING THEY WERE CALLING LIA TOYOTA. (THE DEALERSHIP DID PICK UP WHEN I CALLED THE NUMBER, AND IT WAS WHEN I ENTERED THE CHOICE TO SPEAK WITH THE SERVICE DEPARTMENT THAT THE PHONE SYSTEM THEN TRANSFERRED ME TO SOME INDIVIDUAL'S MOBILE PHONE!) SO, I THEN HAD TO TRY A DIFFERENT ROUTE TO CONTACT THE DEALERSHIP AND FIND OUT WHAT WAS HAPPENING. THIS LED TO SEVERAL CALLS WHERE NO ONE REALLY KNEW WHAT WAS HAPPENING. I FINALLY GOT MY ORIGINAL SERVICE MANAGER TO RESEARCH THE SITUATION, AND HE SAID THE PARTS WERE STILL ON BACK ORDER. FAST FORWARD TO DECEMBER 15, 2020, AND I TEXTED THEIR SERVICE DEPARTMENT WHO INFORMED ME THAT 1 PART WAS IN, BUT ANOTHER WAS STILL BACKORDERED. I THEN TEXTED THEM TODAY (JAN 29) AND THEY SAID THE PARTS WERE NOW IN. SO I AM FAIRLY CERTAIN THAT NO ONE WAS EVER GOING TO FOLLOW UP WITH ME TO NOTIFY ME OF THIS. IT'S BEEN 3.5 MONTHS, AND CUSTOMERS' SAFETY DOES NOT SEEM IMPORTANT TO EITHER TOYOTA OR LIA TOYOTA OF COLONIE. I OWN SEVERAL BUSINESSES, AND CUSTOMERS' VALUABLE TIME DOES NOT SEEM IMPORTANT TO THEM EITHER. I SHOULDN'T HAVE TO WORK THIS HARD TO GET A RECALL REPAIR DONE.

AIRBAG RECALL

TAKATA RECALL - 2005 SEQ TOYTOTA I HAVE A ANOTHER SEQ AT THIS TIME. AUTO AIRBAG SETTLEMENT IN THE MAIL 8-2017

WAS IN WRECK AND ROLLED OVER MULTIPLE YIMES AND WENT THRU WINDSHIELD ENDED UP IN HOSPSITAL WITH BRAIN INJURY

RECEIVED NOTICE OF AT THE BEGINNING OF 2016 INDICATING RECALL IN CURTAIN SHIELD AIRBAG TO DATE NO PARTS HAVE BEEN PROVIDED TO LOCAL TOYOTA SERVICE CENTERS. WHEN ARE THE PARTS GOING TO BE AVAILABLE FIRST WE WERE TOLD SEPTEMBER BUT NOW THEY DON'T KNOW???

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL FOR THE AIR BAGS; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VSC VSC TRACTION CONTROL LIGHTS COMES ON AS WELL AS THE CHECK ENGINE LIGHT. THE VEHICLE ACCELERATES POORLY. THIS MAKES FOR A VERY DANGEROUS SITUATION BECAUSE THE VEHICLE CAN SLOW DRAMATICALLY AT HIGHWAY SPEEDS. LIGHTS GO OFF FOR A LITTLE WHILE WHEN THE BATTERY IS DISCONNECTED BUT ALL LIGHTS AND ACCELERATION PROBLEMS RETURN SHORTLY. OWNERS HAVE SPENT THOUSANDS OF DOLLARS REPLACING PARTS WITHOUT A LONG TERM FIX. SPOUSE WILL NO LONGER DRIVE THE VEHICLE BECAUSE OF THIS DANGEROUS PROBLEM. TOTOYA NEEDS TO FIX THIS WIDESPREAD PROBLEM.

TAKATA RECALL. CALLED A LOCAL TOYOTA DEALER MONTHS AGO WHO TOLD ME THEY WOULD CALL WHEN PARTS ARE AVAILABLE. STILL WAITING FOR A CALL. THIS AIRBAG SITUATION IS DANGEROUS AND GREATLY LIMITS THE USE OF THIS VEHICLE AS SPOUSE WILL NO LONGER DRIVE IT AND I AM ABLE TO USE IT ON A LIMITED BASIS. I KNOW THERE IS A BACKLOG BUT NHTSA NEEDS TO FORCE TOYOTA TO FIX THESE DEFECTIVE VEHICLES.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/25/2017*CT UPDATED 01/26/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V258000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A LETTER FROM TOYOTA 2 WEEKS AGO INDICATING THE SAFETY RECALL WITH THE FRONT PASSENGER AIR BAG INFLATORS WHICH WERE INCORRECTLY MANUFACTURED AND HAVE THE POTENTIAL TO FATALLY INJURE THE PASSENGER IN THE EVENT THEY ARE DEPLOYED IN AN ACCIDENT. TO DATE, HUNTINGTON TOYOTA OF LONG ISLAND HAS NOT RECEIVED THE NECESSARY PARTS TO COMPLETE THE REPAIR FOR THE RECALL AND THEY HAVE NO IDEA WHEN THEY WILL HAVE THE PARTS. I PURCHASED AN SUV BECAUSE I OBVIOUSLY HAD A NEED FOR MORE SEATS AND ROOM. I USE MY TRUCK DAILY TRANSPORTING MY CHILDREN AND THEIR FRIENDS TO VARIOUS FUNCTIONS, OTHERWISE I WOULD HAVE GOTTEN A SMALLER VEHICLE. SO TOYOTA'S SUGGESTION TO VEHICLE OWNERS TO NOT USE THE PASSENGER SEAT, IS UNACCEPTABLE. I AM REQUESTING THAT THE NECESSARY PARTS FOR THIS AIRBAG BE IMMEDIATELY SENT TO HUNTINGTON TOYOTA FOR MY VEHICLE. I HAVE 3 TOYOTA VEHICLES AND HAVE BEEN A LONG TIME CUSTOMER, BUT IF THIS MATTER IS NOT RECTIFIED TO MY SATISFACTION, I WILL NO LONGER CONSIDER TOYOTA VEHICLES FOR FUTURE PURCHASE.

TOYOTA ISSUED A RECALL BASED UPON A FRONT PASSENGER AIRBAG ISSUE. WE HAD AN APPOINTMENT TO FIX THE RECALL BUT TOYOTA SAYS THEY ARE PROHIBITED FROM DOING THE WORK. THEY HAVE THE PART IN STOCK. THEY DO NOT HAVE ANYONE ON A WAITING LIST. I WANT OUR CAR FIXED. WE HAVE HAD TO REARRANGE A TRIP TAKEN IN EARLY SEPTEMBER BECAUSE OF THE RECALL AND INABILITY TO HAVE IT FIXED. WE ARE FOLLOWING YOUR RECOMMENDATION THAT WE DO NOT USE THE FRONT SEAT. WE HAVE BEEN INCONVENIENCED ON A DAILY BASIS BECAUSE WE CAN NOT TRANSPORT 7 PEOPLE AS WE CUSTOMARILY DO FOR SCHOOL PURPOSES. WE HAVE NOW HAD THE ADDITIONAL BURDEN AND COST TO REARRANGE TWO LONG DISTANT TRIPS AT THE END OF THIS YEAR BECAUSE WE CAN NOT USE THE CAR TO CARRY PEOPLE AS IT WAS DESIGNED. I UNDERSTAND THERE MUST BE ALOT OF CARS TO FIX. I UTILIZE MINE IN THE MANNER OF TRANSPORTING 7 OR A FAMILY OF 4 WITH DOGS AND LUGGAGE. I DO NOT UNDERSTAND WHY THE RECALL CAN NOT BE TAKEN CARE OF IN AN EXPEDITIOUS MANNER IF THE PART IS IN STOCK AND NO ONE ELSE IS WAITING FOR SUCH A RECALL REPAIR. PLEASE EXPLAIN WHY A LOYAL CUSTOMER WHO PURCHASED THE VEHICLE FOR ITS DESIGNED PURPOSE CAN NOT GET YOUR (PROBLEM) RECALL ON THE VEHICLE FIXED IMMEDIATELY WHEN PARTS ARE NOT ONLY AVAILABLE BUT IN STOCK AT OUR LOCAL DEALER? I WANT THE FULL USE OF MY VEHICLE. I DO NOT WANT TO BE INCONVENIENCED FURTHER. TOYOTA HAS ALWAYS GONE THE EXTRA MILE AND EARNED OUR LOYALTY BUT IF THIS IS MAKING NO SENSE AND CAUSING GRIEF AND FRUSTRATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.