There are 14 owner-reported air bags & restraints complaints for the 2002 Toyota Siennain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE LEAKED WATER FROM THE AIR CONDITIONING SYSTEM AND THE SRS AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 09/12/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER AN EXTENDED WARRANTY. *JS
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SITTING WITH THE VEHICLE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED FORWARD AND THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND NECK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LEFT LEG AND WHIP LASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED AS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,700.
I HAD A 2002 TOYOTA SIENNA XLE VAN WITH 106,000 MILES ON IT. IN MARCH 2009 MY SON WAS HIT BY ANOTHER DRIVER AND THE CAR WAS TOTALED. IT SUSTAINED EXTENSIVE FRONT AND REAR DAMAGE. NONE OF THE AIRBAGS DEPLOYED. I AM CONCERNED THAT FRONT AND SIDE AIRBAGS MAY NOT DEPLOY IN OLDER CARS. I BOUGHT THE CAR BECAUSE IT HAD FRONT AND SIDE AIRBAGS, STABILITY CONTROL AND AN EXCELLENT SAFETY RATING. THE CAR WAS EXPERTLY AND CONSTANTLY MAINTAINED YET THE AIRBAGS DID NOT WORK WHEN NEEDED. *TR
2002 TOYOTA SIENNA 3RD ROW SEAT HAS FAULTY SEAT BELT. SEAT BELT WILL NOT RETRACT ON LEFT SIDE OF LAST SEAT. ONLY USED SPARINGLY, STUCK WILL NOT RETRACT. *TR
I BOUGHT A USED SIENNA MINI VAN FROM TOYOTA IN MD WITH 55.000 MILES ON IT WITH ALL THE WARRANTIES.WHEN WE WENT TO USE THE REAR SEAT BELT ON DRIVER'S SIDE WE NOTICED IT WOULD NOT RETRACT. WE TOOK IT TO DEALER ,AND AFTER HAVING IT FOR A FEW DAYS THEY CALLED ME AND TOLD ME THAT THE REAR SEAT BELTWAS NOT UNDER WARRANTY, AND IT WOULD BE $ 500.00 TO REPLACE. THEN THE THE MAMAGER FOR THE PARTS DEPARTMENT CALED ME, AND SAID THAT THEY WILL COVER HALF THE BILL.I DECLINED SINCE WE NEVER USED THAT SEAT BELT .THEN HE TOLD ME THAT HE WOULD TALK TO THE USED CAR DEPARTMENT ABOUT COVERING SOME OF THE COST HE HAS NOT RETORNED MY CALLS AND EHEN I GO INTO THE DEALERSHIP THEY TOLD ME HE WAS OUT SICK.WERE EXECTING OUR 4 TH CHILD AND WE NEEDED A WORKING SEAT BELT SO WE HAD THE OPTION OF USING THE REAR SEAT BELT SINCE WE STILL WERE MAKING PAYMENTS ON THIS MINI VAN.WE ALSO HAD A MID SEAT THAT SEEMED TO BE LOOSE, AND THE PART NUMBER THEY GAVE ME WAS WRONG .CAN YOU HELP ME WITH THIS SINCERLY , A AM ACONCERNED MOTHER. *AK
DT*: THE CONTACT STATED THE FRONT DRIVER'S SEATBELT RELEASED FROM THE BUCKLE ASSEMBLY WITHOUT WARNING. AFTERWARDS, THE BUCKLE ASSEMBLY WAS DIFFICULT TO LOCK. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER.
REAR SEAR BELT BUCKLE REFUSES TO LATCH. A CHILD CAR SEAT CANNOT BE INSTALLED IN THIS SEAT. *JB
WHILE AT A COMPLETE STOP, MY VEHICLE WAS STRUCK AT THE SEVEN O'CLOCK POSITION. DURING THE ACCIDENT, THE SEAT BELT RETRACTORS ALLOWED THE BELT WEBBING TO EXTEND BEYOND 25 MM WITHOUT RESTRAINING THE OCCUPANTS. ALL SEAT BELTED OCCUPANTS STRUCK THE VEHICLE INTERIOR DIRECTLY IN FRONT OF THEIR PROSPECTIVE POSITION. THE FORCE OF ACCELERATION AND SUBSEQUENT SECONDARY IMPACT WAS SUFFICIENT TO CAUSE MODERATE FACIAL LACERATIONS. ELR PERFORMANCE IS BELIEVED TO BE NON-COMPLIANT WITH CFR TITLE 49 PART 571.208 - 571.209 OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS AND REGULATIONS. *NM
OUR 2002 TOYOTA SIENNA WAS TRAVELLING STRAIGHT THROUGH AN INTERSECTION AT ABOUT 35 MILES PER HOUR WHEN A 2005 FORD MUSTANG TRAVELLING IN THE OPPOSITE DIRECTION MADE A POOR LEFT TURN AND IMPACTED THE DRIVER'S-SIDE REAR QUARTER OF OUR SIENNA. THE SURPRISE AND IMPACT COMBINED TO PUSH OUR SIENNA OUT OF THE ROADWAY WHERE IT HIT A UTILITY POLE HEAD ON. AIRBAGS ON THE SIENNA DID NOT DEPLOY. THE SIENNA HAS BEEN JUDGED A TOTAL LOSS.
I WAS INVOLVED IN A 1 CAR HIGH SPEED FRONTAL IMPACT COLLISION WITH A TREE IN MY 2002 TOYOTA SIENNA MINI-VAN. THE AIRBAGS FAILED TO DEPLOY LEAVIN BOTH MYSELF AND MY PASSENGER WITH SIGNIFICANT FACIAL & UPPER BODY INJURIES.
SEAT BELT FAILURE ON 5 OF 7 SEATS IN 2002 TOYOTA SIENNA VAN - MULTIPLE TIMES AND CONTINIOUS AND ON-GOING PROBLEM - ONLY 3 WORK AS OF NOW (3-21-07). DEALER WILL NOT REPAIR OR CONCERNED WITH.*AK
NO SUMNMARY LISTED FOR ABOVE VEHICLE. *AK
ANOTHER VEHICLE HIT CONSUMER'S VEHICLE AT 70 MPH IN REAR, CONSUMER RAN HEAD ON INTO THE GUARDRAIL, VEHICLE WAS TOTALED, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. CONSUMER STATES THAT THE VEHICLE ALSO HAS SIDE AIRBAGS. *AK *TT
MIDDLE TO REAR SEAT W/FAILURE; THE SEAT BELTS LOCK-UP UPON MOVEMENT WHERE THE SHOULDER PORTION GETS TIGHTER WITH THE SLIGHTEST MOVEMENT. IN ORDER TO MAINTAIN USAGE OF THE SHOULDER BELT, THE OCCUPANT(S) MUST REMOVE THE SEAT BELT AND REFASTEN. PLEASE DESCRIBE DETAILS. TS
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026