NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE WAS RUSTED AND BROKEN ON A 2004 TOYOTA SIENNA XLE. NEED TO REPLACE ENTIRE ASSEMBLY, EST. COST IS $1800-2000. *TR
2004 SIENNA POWER DOOR CABLE BREAKING CAUSING DOOR TO BE INOPERATIVE. CREATING UNSAFE CONDITIONS WITH CHILDREN AND BABY SEATS IN VEHICLE. TOYOTA STATES $1500 REPAIR. AFTER RESEARCH PROBLEM SEEMS WIDESPREAD NOT VEHICLE SPECIFIC. VEHICLE HAS 58,000 MILES. *TR
THE AUTOMATIC SLIDING DOOR DOES NOT OPEN & CLOSE AUTOMATICALLY LIKE IT SHOULD WHEN THE DOOR OPEN/CLOSE BUTTON IS PRESSED. I HAVE TO GET IT STARTED MANUALLY, AND THEN OPEN/CLOSE IT LIKE A MANUAL DOOR. ALSO BOTH SLIDING DOORS (EVEN THE MANUAL SLIDING DOOR) FREEZE SHUT ON A DAILY BASIS IN THE WINTER. THIS IS A HUGE SAFETY ISSUE AS I HAVE CHILDREN IN THE REAR OF THE VAN. *TR
RIGHT POWER SLIDING DOOR ON VAN WAS FROZEN AND DOOR WOULDN'T OPEN. RESULT WAS A FAULTY CABLE THAT FRAYED. THE DOOR WAS TAKEN TO A REPAIR SHOP AND THE CABLE WAS REMOVED TO MAKE THE DOOR MANUAL AND NOW THE DOOR SLIDES EASILY OFF THE HINGES/TRACK. *TR
I HAVE 2004 AWD SIENNA. A WEEK AGO, WHEN I STARTED THE CAR IN A FREEZING MORNING AND DROVE IN SUBDIVISION ROAD, THE SLIPPERY LIGHT AND BEEP CAME ON AND THE BRAKE ACTED HERE AND THERE ON THE WHEELS. AT THE VERY BEGINNING, I THOUGHT THE ROAD WAS SLIPPERY. BUT IT WAS NOT THE CASE. THERE WAS NO WAY MY VAN WAS SKIDDING ALL THE TIME. I WAS ONLY DRIVING AT 10 MPH. THEN I REALIZED THE VSC WAS WRONGLY ACTIVATED. WHENEVER I GET TO MORE THAN 10MPH, VSC GOT ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. THEN I REALIZED I COULD NOT DRIVE THIS VAN ON THE ROAD. I PARKED IT BACK IN GARAGE. THE NEXT DAY, MY WIFE DROVE IT OUT OF THE GARAGE AND GOT THE SAME SYMPTOM. WE PUT THE VAN BACK TO GARAGE FOR ANOTHER 3 DAYS BEFORE I WAS ABOUT TO CALL A TOW TRUCK TO TOW IT TO A DEALER FOR EXAMINATION. I TRIED IT AGAIN. MIRACULOUSLY, THE PROBLEM WENT AWAY. I WENT TO THE DEALER AND TALKED TO THE SERVICE ADVISER, HE SAID HE KNEW NOTHING ABOUT THE PROBLEM (RECALL ETC.) AND ASKED ME TO BRING THE VAN BACK FOR SERVICE ONCE THE PROBLEM HAPPENS AGAIN. MY VAN APPEARS TO BE WORKING CORRECTLY NOW, BUT I DARE NOT DRIVE IT FAR AWAY FROM HOME. I KNOW THE PROBLEM IS NOT GONE. IT WILL COME BACK AT THE MOST INCONVENIENT TIME. I DO NOT WANT TO BE STRANDED IN A SNOW STORM AT -30 DEGREES F THAT I CAN ONLY DRIVE AT 5MPH (THAT IS WHAT THE WEATHER IS LIKE HERE IN CHICAGO AT THIS TIME OF THE YEAR). I DO NOT WANT TO BE THOUSAND MILES AWAY FROM HOME WHEN THE PROBLEM HAPPENS AGAIN. IT WOULD BE NIGHTMARE IF VSC WRONGLY COMES ON AT HIGH WAY SPEED. *TR
CABLE AND PULLEY SYSTEM ON REAR POWER DOOR ON TOYOTA SIENNA FRAYED AND BROKEN. DOOR DOESN'T SLIDE ON TRACK AND COMES OFF WHILE DRIVING. *TR
THE AUTOMATIC SIDE DOOR ON MY TOYOTA SIENNA 2004 STOPPED WORKING, HAVE TO OPEN IT MANUALLY. HAVE SEEN QUITE A FEW COMPLAINTS OF THE SAME NATURE ON MYCARSTATS.COM AND IT SEEMS TOYOTA IS AWARE BUT NOT DOING ANYTHING ABOUT IT. *TR
I BEGAN EXPERIENCING A STIFFNESS IN MY POWER STEERING ON 12-15-08. I CHECKED THE POWER STEERING FLUID LEVEL AND IT APPEARED TO BE LOW. I ADDED A FEW OUNCES. TWO DAYS OF DRIVING LATER AND THERE WAS NO CHANGE. I TOOK THE VAN TO THE TOYOTA DEALERSHIP TODAY, 12-18-08, AND THEY IDENTIFIED THE PROBLEM AS CORROSION TO THE FLEX JOINT OF THE INTERMEDIATE SHAFT OF THE POWER STEERING RACK AND PINION. THEY DID TELL ME THAT THE SITUATION COULD DEGRADE TO THE POINT WHERE POWER STEERING COULD FAIL. COST OF REPAIR WAS QUOTED AS $500 PLUS $70 FOR RELATED/REQUIRED FRONT-END ALIGNMENT. THE ROOT CAUSE WAS SAID TO LIKELY BE WATER ENTERING THE SEAL OF THE JOINT, CAUSING RUST TO FORM ON/AROUND THE BEARINGS. OTHER REPORTS OF ROAD SALT BEING THE CAUSE, SEEM TO SUGGEST THAT UNDER-CARRIAGE CLEANING WOULD, IN FACT, PREVENT THE CORROSION. THIS DEALERS POSITION IS THAT THE HIGH-PRESSURE SPRAYING OF THE UNDER-CARRIAGE WAS, ITSELF, CAUSING THE CORROSION TO BEGIN. *TR
MY 2004 TOYOTA SIENNA SLIDING DOORS KEEP FREEZING UP. I START TO OPEN THE DOOR BUT IT WONT OPEN MORE THAN A FEW INCHES. AND IT WONT' CLOSE. THE DOORS ARE FROZEN. SO MY DOOR IS PARTIALLY OPEN, STUCK, AND THE INTERIOR LIGHTS ARE ON. *TR
2004 TOYOTA SIENNA PASSENGER SLIDING DOOR (AUTOMATIC),STOPPED WORKING, SCRAPES PAINT OFF OF BODY WHEN USED MANUALLY, NEARLY IMPOSSIBLE TO OPEN AND SHUT. *TR
BOTH SLIDING DOORS ON MY 2004 LE VAN ARE FAULTY. BOTH DOORS FREEZE AND WILL NOT OPEN IN THE WINTER. THE SLIDING (NON POWER) DRIVERSIDE DOOR ALSO RATTLES CONTINUOUSLY IN THE SUMMER. THE NON POWER DOOR ALSO DOES NOT STAY IN THE LOCKED AND OPEN POSITION AND WILL SLAM SHUT IF THE WINDOW IS OPEN. I HAVE YOUNG CHILDREN AND THIS IS EXTREMELY DANGEROUS. I TOOK IT TO THE DEALER AND THEY LUBRICATED BOTH DOORS AND SAID THERE WAS NOTHING THEY COULD DO. THE DOOR STILL RATTLES IN THE SUMMER AND BOTH DOORS REGULARLY FREEZE IN THE WINTER. *TR
PASSENGER SLIDING DOOR WILL NOT OPEN OR CLOSE FROM ANY BUTTONS. TRIES TO OPEN BUT IS LOCKED OPEN OR CLOSED. WHEN DOOR HANDLE IS PULLED FROM OUTSIDE IT UNLOCKS AND WILL OPEN OR CLOSE MANUALLY. *TR
OPENED THE AUTOMATIC SLIDING DOOR WHEN PICKING MY SON UP AT SCHOOL, HEARD A CRUNCHING NOISE. THE DOOR WOULD NOT CLOSE AUTOMATICALLY AND HAD A DIFFICULT TIME GETTING IT SHUT MANUALLY. ONCE SHUT I COULD SEE THAT THE STEEL CABLE THE DOOR RAN ON HAD FRAYED/BUSTED. TOOK IT TO THE TOYOTA DEALERSHIP FOR REPAIR AND WAS TOLD THE CABLE AND MOTOR WOULD HAVE TO BE REPLACE SINCE THEY WERE ONE UNIT AT A COST OF $1300. FORTUNATELY FOR US, WE PURCHASED AN EXTENDED WARRANTY AT THE TIME OF PURCHASE AND THE PARTS AND LABOR WERE COVERED. WE HAD TO PAY A $50 DEDUCTIBLE AS PARTY OF THE WARRANTY AGREEMENT. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE, INCLUDING THE TAILGATE. THE TAILGATE HAS BEEN REPAIRED FOUR TIMES. THE FAILURE ONLY OCCURS IN 32 DEGREE WEATHER OR BELOW. WHEN OPENED, THE TAILGATE STARTS CLOSING AUTOMATICALLY AND WITHOUT WARNING. THE CONTACT HAS STRUCK HIS HEAD SEVERAL TIMES. DURING THE MOST RECENT FAILURE, HIS SHOULDER GOT STUCK AND POPPED DUE TO THE TAILGATE CLOSING AUTOMATICALLY. HE STATED THAT THIS WAS A SAFETY ISSUE BECAUSE INDIVIDUALS COULD GET CLOSED IN BY THE TAILGATE. THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
10/1/2008 CABLE ON THE POWER SLIDING DOOR OF OUR 2004 TOYOTA SIENNA BROKE. CAR HAS 50K MILES. DOOR WOULD NOT CLOSE PROPERLY. HAD TO TAKE TO DEAL, REPAIR WAS $1,635.00 12/4/2008 BOTH SLIDING DOORS COULD NOT BE OPENED THEY WERE FROZEN CLOSED, COULD NOT OPEN MANUALLY OR AUTOMATICALLY. BY MID-DAY DOORS WERE ABLE TO BE OPENED BUT PASSENGER CABLE SNAPPED. CANNOT OPEN THE DOOR ALL THE WAY. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SLIDING DOOR WOULD NOT REMAIN CLOSED AND THE LATCH WOULD NOT CATCH. THE VEHICLE WAS REPAIRED TWICE BY THE DEALER BUT THE FAILURE CONTINUED TO RECUR. THE CONTACT CALLED THE MANUFACTURER AFTER THE THIRD FAILURE WHO OFFERED TO COVER THE COST OF THE PART AND THE CONTACT WOULD BE LIABLE FOR THE LABOR COSTS. THE VEHICLE WAS SCHEDULED FOR A THIRD REPAIR. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
I HAVE 2004 TOYOTA SIENNA WITH AUTOMATIC SLIDING DOORS. THIS MORNING THE PASSENGER SIDE SLIDING DOOR BEGAN TO MAKE A GRINDING NOISE, AND WOULD MAKE THE SAME SOUND WHEN I CLOSE IT. - I LOOKED THE DOOR AND IT SEEMS TO HAVE PARTS OF THE CABLE COMING OFF- THE DOOR AT TIMES WILL OPEN HALF WAY AND THEN CLOSE. - TOOK THE CAR TO THE DEALER AND TOLD ME THAT THIS IS A KNOW ISSUE AND PROBLEM WITH THE DOORS. BUT TOYOTA HAS NOT DONE A RECALL ON THIS - ONLY HAS POSTED A TSB (TECHNICAL SERVICE BULLETIN). *TR
SLIDING DOOR ON OUR VAN WOULD NOT CLOSE PROPERLY. TOOK IT TO THE DEALERSHIP, THEY TOLD US THE DOOR HAD TO BE FIXED, AND THE METAL AND BOLTS WERE GETTING READY TO COME THROUGH THE DOOR PARTS. IT IS CURRENTLY BEING FIXED, BUT SINCE THE VAN IS A 2004 TOYOTA SIENNA, IT IS OUT OF WARRANTY, AND WE WILL HAVE TO PAY THE $ 1,800.00 REPAIR BILL. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. SHE NOTICED THAT IN COLD WEATHER CONDITIONS BOTH REAR DOORS FREEZE EVEN WITHOUT PRECIPITATION. AS A CONSEQUENCE SHE IS NOT ABLE TO OPEN THE DOORS OR CLOSE THEM ONCE THEY ARE AJAR. SHE NOTIFIED THE DEALER AND THE TECHNICIAN STATED THAT SHE WOULD HAVE TO HAVE A ROOF RAIL WEATHER STRIP APPLIED TO HER VEHICLE. A REPRESENTATIVE FOR THE MANUFACTURER STATED THAT SINCE THERE WAS NOT A RECALL THEY COULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 01/29/09. *LJ UPDATED 01/30/09. *JB
WELDING ISSUE WITH TOYOTA SIENNA 2004 FRONT DRIVER'S DOOR. *TR
I OWN A 2004 TOYOTA SIENNA, WITH ABOUT 50,000 MILES ON IT. THE POWER DOOR ON THIS VEHICLE DOES NOT STOP UNLESS IT HAS FORCE ON IT IF IS ACCIDENTALLY CLOSED WHILE SOMEONE IS ONE THE WAY, DOESN'T BOUNCE BACK LIKE A GARAGE DOOR DOES. MY POWER DOOR CABLE SNAP YESTERDAY AS I WAS TRYING TO OPEN IT AND CAME BACK ON ME. IT STOPPED AND THEN FINALLY CLOSED, AND WOULD NOT OPEN MORE THAN AN INCH. TOOK IT TO THE DEALER AND WAS TOLD THAT THE CABLE BROKE AND WOULD HAVE TO BE REPLACED ALONG WITH THE MOTOR TO THE TUNE OF 1100 JUST FOR THE PART AND THEN LABOR CHARGES. I PURCHASED THE EXTENDED WARRANTY WHICH IS GOOD UNTIL NOV 2010 AND 75000 MILES. HOWEVER THEY SAY THIS IS NOT COVERED. TOYOTA HAS A PROBLEM WITH HINGES ON THERE DOORS FOR THIS MODEL YEAR. SOMETHING NEED TO BE DONE BEFORE THERE IS INJURY. *TR
POWER DOOR ON MY 2004 SIENNA HAS FAILED. $600 REPAIR BILL AND IT STILL IS NOT RIGHT. THIS WAS AN EXPENSIVE VEHICLE, IT SHOULD NOT FALLING APART THIS SOON. *TR
2004 TOYOTA SIENNA STEERING BINDING, DOES NOT RETURN TO NEUTRAL POSITION. NHTSA PE08041 ADDRESSES THIS PROBLEM AS CORROSION OF UNIVERSAL JOINT ON INTERMEDIATE STEERING SHAFT. MULLER TOYOTA OF WASHINGTON, NJ 908-638-4100 CONFIRMED INTERMEDIATE SHAFT NEEDS TO BE REPLACED, COST $575.00 INVOICE #L75877. HAVE NOT REPLACED SHAFT YET, IS TOYOTA GOING TO RECALL THIS DEFECT? *TR
THE STEERING HAS BECOME STIFF ON MY 2004 SIENNA CAUSING UNEXPECTED RESPONSE WHEN STEERING. MY MECHANIC TELLS ME IT IS THE STEERING INTERMEDIATE SHAFT AND THAT THERE IS A BULLETIN ( ST001-07) ON THIS. THE TOYOTA DEALERSHIP STATES THAT THIS IS NOT A SAFETY CONCERN. THE VEHICLE IS AT 88,000 KM AND EXCEEDS THE 36 MONTH 36,000 MILE LIMITS. WHEN I PURCHASED THIS USED VEHICLE (IN JANUARY 08) FROM THE DEALERSHIP IT CAME WITH THEIR TOTAL SATISFACTION WARRANTY WHICH DOES NOT SEEM TO CLEARLY STATE ANYTHING THAT IS COVERED. *TR
WE OWN A TOYOTA SIENNA XLE 2004. BACK IN NOVEMBER 2008, THE DRIVER SLIDING DOOR CABLE SNAPPED, MAKING THE DOOR JAM AND UNUSABLE IN "POWER" MODE. CABLE DANGLING OUT OF ITS SOCKET, WE DROVE TO OUR DEALERSHIP TO HAVE IT SERVICED. THE REPAIR CAME TO OVER $1800!!! AFTER RESEARCHING THIS ISSUE ON THE INTERNET, I'M FINDING THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM!! I'M THINKING THAT IT DOESN'T NECESSARILY HAVE TO DO WITH MILEAGE BUT PERHAPS MORE WITH AGE OF VEHICLE IE: 4-5ISH YEARS OLD. THE CABLE, WHICH DRIVES THE SLIDING DOOR, IS COMPLETELY EXPOSED TO ELEMENTS. (YOU'LL FIND IT WITHIN THE GROOVE LOCATED UNDER THE REAR SIDE WINDOWS) THIS CABLE IS MADE OF SOME KIND OF METAL (STEEL? WHO KNOWS.) THEN COATED WITH A BLACK PLASTIC/ACRYLIC/RUBBER CASING (SUCH AS AN ELECTRICAL WIRE). WITH TIME, THE CASING BEGINS TO DRY AND BE BRITTLE, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. WITHIN A FEW MONTHS OR EVEN WEEKS, THE METAL CABLE WIRES SNAP THUS GETTING CAUGHT IN THE MECHANISM. ONE THING LEADS TO ANOTHER AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. PER MY OWN EXPERIENCE AT THE DEALERSHIP, AND SUBSEQUENTLY READING AND RESEARCHING MANY BLOG SITES, THE ONLY WAY TO FIX THIS ISSUE IS AS FOLLOWS: REMOVE THE ENTIRE DOOR, REMOVE AND CHANGE THE ENTIRE MECHANISM. EXTREMELY COSTLY, THERE'S JUST NO WAY AROUND THIS. ASKED IF THERE WAS A WAY TO SIMPLY CHANGE THE CABLE, I WAS INFORMED THAT THE CABLE IS PART OF THE MOTOR AND THAT IT IS NOT A PART THAT CAN BE PURCHASED OR REPAIRED SEPARATELY. NOW, WE ARE FACED WITH THE PROBLEM OF THE SECOND SIDE WHICH HAS SNAPPED JUST A FEW DAY AGO (ONLY 3 MONTHS AFTER THE LAST ONE). WE DON'T FEEL WE SHOULD HAVE TO PAY ANOTHER 1800$ TO HAVE THIS FIXED. WE FEEL THERE ARE ENOUGH COMPLAINTS ABOUT THIS THAT TOYOTA SHOULD ISSUE A FIX. *TR
I OWN A 2004 TOYOTA SIENNA XLE AND MY CONCERN LIES IN THE SLIDING DOORS FREEZING UP WHEN THERE WAS ANY SNOW OR RAIN FOLLOWED BY FREEZING TEMP'S. ONCE FROZEN, THE DOORS CAN NOT BE OPENED WITHOUT BRINGING THE VEHICLE INTO A WARM GARAGE. THE DEALER ACKNOWLEDGED OTHER COMPLAINTS LIKE THIS BUT SAID IT WAS NOT COVERED BY ANY WARRANTY OR RECALL. I PAID FOR NEW SEALS SO AS TO AVOID THE POTENTIAL OF HAVING MY CHILDREN TRAPPED IN THE BACK OF MY VAN. I WAS ALSO TOLD THE NEW SEALS HAVE ANEW DESIGN AND WILL PREVENT THIS FROM OCCURRING AGAIN. WE SHOULD KNOW VERY SHORTLY AS IT IS WINTER. THIS BEGAN LAST WINTER BUT WE WERE FORTUNATE ENOUGH TO ALWAYS PARK IN A WARM GARAGE AT NIGHT. *TR
I HAVE 2004 SIENNA AND SLIDING DOORS HAVE BEEN FREEZING DURING WINTER. I CALLED TOYOTA AND THEY SAID THERE WILL NOT COVER BECAUSE ITS OUT OF WARRANTY. THE PUT THE TSB 0028-08 ON APRIL 3, 2008 WAY AFTER 36 MONS/36,000 MILE WARRANTY MY VAN WAS PUT IN SERVICE. IF I WOULD HAVE TAKEN ON THE SAME DAY WHEN THIS BULLETIN WAS RELEASED, MY VAN WOULD HAVE BEEN OUT OF WARRANTY. EITHER THEY SHOULD HAVE PUT THIS BULLETIN EARLIER OR THEY SHOULD HAVE EXTENDED THE COVERAGE PERIOD. *TR
2004 TOYOTA SIENNA LE PASSENGER VAN. PASSENGER POWER SIDE SLIDING DOOR DID NOT STAY OPEN AND AUTOMATICALLY CLOSED AND NEARLY CRUSHED MY WIFE WHILE ASSISTING CHILDREN TO DISEMBARK. IF IT WASN'T FOR THE SAFETY SENSOR THAT REVERSED THE DOOR MOTION WHEN IT FELT RESISTANCE MY WIFE WOULD HAVE BEEN CRUSHED. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE STEERING WAS BINDING. THE STEERING WHEEL LOCKS IN DIFFERENT POSITIONS WHILE DRIVING, WHICH MAKES STEERING DIFFICULT. THE DEALER WILL REPAIR THE VEHICLE, BUT NOT UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.
DRIVERS SIDE PASSENGER POWER DOOR DOES NOT CLOSE WHEN THE POWER MOTOR FAILS. WE WERE UNABLE TO DRIVE THE CAR BECAUSE THE DOOR WOULD NOT CLOSE. THIS WAS VERY DANGEROUS WITH CHILDREN IN THE BACK SEAT. EVENTUALLY, WE WERE ABLE TO FORCE THE DOOR CLOSED, BUT WE CANNOT OPEN THE DOOR NOW. THIS IS VERY DANGEROUS BECAUSE WE MAY NOT BE ABLE TO GET OUT OF THE CAR QUICKLY IN AN EMERGENCY. *TR
AT ANY SPEED THE TRACTION CONTROL/ABS SYSTEM WARNING LIGHT ACTIVATED CAUSING THE ANTILOCK BREAKS TO START PUMPING AND MAKING IT DIFFICULT TO STEER. THIS OCCURRED THREE TIMES DURING OUR TRIP, EVEN AT HIGH SPEEDS SUCH AS 55 MPH, WHICH COULD HAVE EASILY CAUSED A COLLISION IF SOMEONE WAS DRIVING BEHIND US. IT ALSO FELT AS IF IT WAS DIFFICULT TO STEER THE VEHICLE. WE BROUGHT THE MINIVAN TO PERUZZI TOYOTA IN HATFIELD PA AND EXPLAINED THE PROBLEM ADDING WE HAD PAID FOR AN EXTENDED WARRANTY, THEY SAID IT WAS NOT COVERED UNDER WARRANTY. IT WAS CAUSED BY BATTERY DRAINAGE AND THAT A SENSOR BETWEEN THE STEERING WHEEL AND THE COLUMN HAD TO BE RECALIBRATED AND WE HAD TO PURCHASE A NEW BATTERY. I FIND IT SUSPICIOUS AND ALARMING THAT THIS SAFETY CONCERN COULD HAPPEN TO A VEHICLE DUE TO LOW BATTERY - ESPECIALLY SINCE THERE WAS NO INDICATION OF LOW BATTERY. THERE WERE NO WARNING LIGHTS AND ALL OTHER VEHICLE OPERATIONS FUNCTIONED PROPERLY. ALSO, NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON, ETC... IN ORDER TO DRAIN THE BATTERY. EVEN IF THE PRIMARY CAUSE WAS THE BATTERY, THE BREAKS SHOULD NOT BECOME ACTIVATED AND THE STEERING DIFFICULT WHILE DRIVING DOWN THE ROAD AT 50 MPH WITH MY FAMILY IN THE CARE. CONSIDERING THE RECENT RECALL OF TOYOTA VEHICLES, I'M CONCERNED PERUZZI TOYOTA MIGHT HAVE GIVEN US FALSE INFORMATION. *TR
JUST OVER A YEAR AGO I STARTED HEARING A SPORADIC SOUND WHEN MAKING A LEFT HAND TURN. WHEN I BROUGHT IT TO THE ATTENTION OF THE DEALER' SERVICE DEPARTMENT DURING REGULAR MAINTENANCE, THEY SAID THEY FOUND NO PROBLEM AND UNFORTUNATELY DID NOT INDICATE THE COMPLAINT ON THE SERVICE RECORD. I DON'T BELIEVE THEY TOOK MY DESCRIPTION SERIOUSLY AT THE TIME. THE SOUND DISAPPEARED FOR A WHILE BUT REAPPEARED CONSISTENTLY WHEN COLD WEATHER ARRIVED THIS FALL. THREE WEEKS AGO THE STEERING STARTED TO BECOME VERY HARD. IT TOOK A WEEK TO SCHEDULE AN APPOINTMENT, 4 DAYS TO RECEIVE A PART AND 5 MORE DAYS TO "FIT" THE REPAIR IN WITH AN ESTIMATED COST OF $500. THEY WANTED US TO WAIT AN ADDITIONAL FOUR DAYS AND AT FIRST IMPLIED THERE WOULD BE NO OPTION FOR A LOANER CAR. OUR CAR HAS 47000 MILES ON IT AND UNFORTUNATELY WE DO NOT HAVE EXTENDED WARRANTY. WHEN I PRESENTED THE ORIGINAL NOISE, IT WOULD HAVE BEEN UNDER WARRANTY. I REFUSE TO DRIVE THE CAR AS I NEARLY HAD AN ACCIDENT WHEN I TRIED TO TURN THE WHEEL AND HAD DIFFICULTY. WE ARE STILL MAKING PAYMENTS AND COMBINED WITH NEARLY ANNUAL RUN FLAT TIRE REPLACEMENT ISSUES, THIS SEEMS A UNREASONABLE REPAIR. *TR
I HAD TAKEN MY SIENNA TO THE DEALER TO FIX THE LAST RECALL FOR THE LIFTGATE. THEY MUST HAVE DONE AN INSPECTION AND TOLD ME I NEEDED TO REPLACE THE WARN CONTROL ARMS AT A COST OF $1,755.00 AND THE HIGH PRESSURE POWER STEERING HOSE AT A COST OF $699.00. I WAS THERE IN APRIL TO HAVE WORK DONE AND NONE OF THIS WAS MENTIONED. I HAVE 54,473 MILES AND ASKED AT WHAT MILEAGE DO THE CONTROL ARMS USUALLY BREAK DOWN AND I WAS TOLD SIMPLY AT ANY TIME. *TR
RETURNING HOME IN HEAVY RAIN ONE WEEKEND AND WASHED OFF DIRT BEFORE GARAGED THE VEHICLE, OCCASIONALLY REQUIRED TO OPEN THE PASSENGER SIDE AUTOMATIC SLIDING DOOR. A WEEK LATER FOUND OUT THE SLIDING DOESN'T OPERATED AUTOMATICALLY. *TR
NOTICED THE POWERED 2ND ROW PASSENGER SIDE DOOR STARTED FALLING TO CLOSE. I NOTICED DEEP SCRATCHES ON THE INSIDE RAILS/TRACKING MECHANISM W/C SEEM TO CAUSE BY ROLLERS. THE DOOR BRACKET SEEM TO BE RUBBING AGAINST THE BODY CAUSING DEEP SCRATCHES, LOOKING CLOSER SEEMS THE WHOLE DOOR BRACKET & HINGE IS ABOUT TO DROP OFF. BEING PROACTIVE , I HAD ASKED MY TOYOTA DEALERSHIP TO CONSIDER APPLYING RESOLUTION BASED ON TSB EL004-04. THIS WAS THE TIME WHEN MY VAN IS STILL WITHIN 36K/36MNTH PERIOD PER TSB, HOWEVER I WAS ADVISED BY MY TOYOTA DEALER DURING THAT TIME THAT UNLESS THEY SEE THE ISSUE, THEY ARE UNABLE TO APPLY THIS TSB. SINCE THEN I HAVE INCURRED AN ESTIMATED MILEAGE: 49,950 WHEN MY VAN STARTED HAVING THE PROBLEM. HAVING 2 SMALL KIDS SEATED ON PASSENGER ROW, THIS SHOULD BE TREATED AS A VERY SERIOUS SAFETY ISSUE THAT MUST BE RESOLVED ASAP. THIS ISSUE HAS BEEN WELL DOCUMENTED AND IS A KNOWN ISSUE BY TOYOTA SINCE APRIL'04. I'VE SEEN ITEMS IN FORUMS WHERE SIENNA OWNERS LIKE ME HAVING THIS SAME PROBLEM. TSBS ARE ONLY DEALT WITH AFTER THE FACT. I MY OPINION, THIS ISSUE SHOULD BE CONSIDERED & TREATED AS A RECALL. *TR
I OWNED A 2004 TOYOTA SIENNA LE WITH PASSENGER SIDE POWER SLIDING DOOR. THE CABLE OF THE DOOR WAS SNAPPED ON 11/16/08 AND HANGED LOOSE TO THE OUTSIDE OF THE VAN. THE DOOR CAN NEITHER BE OPENED AND CLOSED AT THE TIME. I HAD TO FORCE CLOSED THE DOOR SO THAT THE VAN COULD BE ON THE ROAD AGAIN. WE HAVE STOPPED USING THIS DOOR SINCE THE INCIDENT HAPPENED. IN SHORT, THE DOOR IS INOPERATIVE. AFTER CALLED AND FILED A CASE WITH TOYOTA CUSTOMER ASSISTANCE CENTER, THEY CLAIMED NOTHING THEY COULD HELP ME IN RESOLVING THE ISSUE. *TR
CABLE TO OPERATE AUTOMATIC SLIDING DOOR SNAPPED. I'VE CLIPPED THE CABLES SO IT NOW OPERATES AS A MANUAL DOOR. *TR
SLIDING DOORS FROZEN SHUT EVERYDAY IN THE WINTER. *TR
THE DRIVERS SIDE AUTOMATIC SLIDING DOOR OF MINIVAN IS STUCK OPEN. WHILE THE DOOR WAS OPENING I HEARD A STRANGE CRUNCHING NOISE, WHEN I PUSHED THE AUTOMATIC CLOSE BUTTON THE DOOR WOULD NOT CLOSE. I DISABLED THE POWER DOOR AND THE DOOR WOULD NOT CLOSE MANUALLY. *TR
THE MOTOR WHICH POWERS THE PASSENGER SIDE POWER DOOR IS CRACKED (AND BROKEN). THE DEALER WANTS $2008.51 TO FIX THE PROBLEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT, AND THE DOOR ONLY WENT THROUGH NORMAL WEAR AND TEAR. THERE WAS NO EVENT LEADING UP TO THE FAILURE, IT JUST STOPPED WORKING. THE DOOR IS ONLY ABLE TO BE OPERATED THROUGH MANUAL OPERATION NOW. I CAN'T AFFORD TO FIX THE CAR. *TR
I HAVE A 2004 SIENNA WITH POWER SLIDING DOORS. THE DRIVER SIDE DOOR GOT STUCK AND WOULDN'T CLOSE WHILE MY WIFE AND 2 CHILDREN WERE OUT RUNNING ERRANDS. MY WIFE HAD TO DRIVE HOME WITH THE DOOR OPEN BECAUSE IT WAS LATE AT NIGHT AND I WAS OUT OF TOWN AND COULDN'T PICK HER UP. THIS WAS OBVIOUSLY A HAZARD TO MY FAMILY INCLUDING THE FACT THAT THEY WERE FREEZING FROM THE WIND BLOWING IN THROUGHOUT THE CAR. I TALKED TO THE SERVICE CENTER AT MICHAEL'S TOYOTA IN BELLEVUE, AND THEY SAID IT WOULD PROBABLY COST AT LEAST $1500 (PROBABLY MORE) SINCE MY CAR IS OUT OF WARRANTY. OBVIOUSLY, I THINK THIS IS RIDICULOUS SINCE THE CAR IS LESS THAN 5 YEARS OLD AND ONLY HAS ~66K MILES. *TR
LEFT SIDE SLIDING DOOR IS NOT CLOSING OR OPENING AUTOMATICALLY EVERY TIME WHEN BUTTON IS PUSHED IT WON'T OPEN OR CLOSE SOMETIMES BUT ONLY IF I PULL ON THE HANDLE AND PULL IT OPEN PART OF THE WAY AND THEN IT GOES THE REST OF THE WAY CLOSED SEAT HEATER HASN'T WORKED FOR AT LEAST A YEAR I'M GUESSING EVEN AFTER HAVING IT "REPAIRED"ALSO THE DOOR WON'T LOCK OR UNLOCK WITH THE AUTOMATIC BUTTON ANYMORE. *TR
LEFT SLIDING DOOR ON 2004 SIENNA XLE LIMITED IS FAILING TO WORK PROPERLY AND FRONT SEAT HEATER DRIVER SIDE STOPPED WORKING- HAD IT "REPAIRED" AND IT STILL DOESN'T WORK. *TR
MY TOYOTA SIENNA XLE SLIDING DOOR BROKE. IT STOP WORKING ALL OF A SUDDEN, BRING IT BACK TO DEALER BUT IT WILL COST ME ABOUT 1800 DOLLARS TO FIX IT. *TR
I WAS DRIVING WITH TWO OF MY BOYS IN BOOSTERS IN THE 3RD ROW SEAT. THE BOY ON THE PASSENGER SIDE PULLED THE MIDDLE SEAT BELT DOWN FROM THE CEILING AND WRAPPED AROUND HIS NECK TWICE AND THEN PUT THE BUCKLE IN THE LAP CLASP. I WAS DRIVING AND HAD THE RADIO ON. LUCKILY MY 14 YEAR OLD DAUGHTER NOTICED HIM STRUGGLING AND BEGAN SCREAMING, "HE'S CHOKING, HE'S CHOKING"; SHE IMMEDIATELY JUMPED OVER THE SEAT AND TRIED TO FREE HIM WHILE I STOPPED THE CAR IN TRAFFIC. SHE FRANTICALLY TRIED TO UNDO THE BELT; HE WAS UNABLE TO MAKE ANY NOISE. ANYONE THAT HAS A SIENNA KNOWS THAT THE MIDDLE SEAT BELT ON THE THIRD SEAT CLIPS INTO A LAP BELT THAT YOU NEED A PEN OR KEY TO RELEASE. AS MY SON STRUGGLED, AND WIGGLED TO FREE HIMSELF THE BELT BECAME TIGHTER, LOCKED IN AND WAS BASICALLY HANGING HIM IN HIS BOOSTER SEAT. I STOPPED IN TRAFFIC, GOT IN BACK AND WAS ABLE TO LIFT THE BOOSTER UP IN THE AIR SO THAT IT WASN'T CHOKING HIM BUT COULDN'T RELEASE THE BELT. MY 15 YEAR OLD WAS IN THE FRONT SEAT AND I ASKED HER TO TAKE THE KEYS OUT OF THE IGNITION, WHICH I USED TO RELEASE THE BUCKLE. MY SON IS FINE. LUCKILY MY DAUGHTER SAW WHAT WAS HAPPENING. *TR
2004 TOYOTA SIENNA - MANUAL SLIDING DOOR LATCH HAS BOLTS THAT HAVE RIPPED THROUGH THE SHEET METAL OF THE DOOR CAUSING THE DOOR TO NOT CLOSE PROPERLY. TOYOTA STATES THIS IS BEYOND WARRANTY BUT I ARGUE THAT IT'S A SAFETY ISSUE AND A DEFECT WHICH SHOULD NOT BE LIMITED TO THE WARRANTY. THEY DISAGREE. *TR
1. NO UNUSUAL EVENTS TO VEHICLE. USUAL SCHOOL DROP OFF OF PASSENGER. POWERED SLIDING DOOR WAS ACTIVATED FOR OPENING ON NOV. 5TH 2008. DOOR IS WELL LUBRICATED AND NO OTHER SYMPTOMS OF FAILURE WERE NOTICED BEFORE FAILURE. 2. POWERED, REAR, SLIDING, PASSENGER SIDE DOOR (RH) WILL NOT OPEN FULLY. DOOR CANNOT BE OPENED IN MANUAL OVER-RIDE. DOOR ONLY OPENS 4 INCHES, THEN JAMS. DIFFICULT TO CLOSE AFTER JAM. 3. ROOT CAUSE OF FAILURE IS SHEDDING CABLE JACKET JAMMING DOOR CENTER HINGE PULLEYS. DOOR WILL REQUIRE A NEW MOTOR, CABLE ASSEMBLY, CENTER BRACKET NO 1, AND CENTER HINGE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 15 MPH AND TURNING THE VEHICLE, THE STEERING COLUMN BEGAN TO FAIL. THE STEERING BECAME STIFF AND THEN LOOSENED TOO MUCH. AS A RESULT, A CRASH COULD HAVE OCCURRED. THE DEALER STATED THAT THEY WERE UNAWARE OF ANY FAILURES WITH THE STEERING COLUMN. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND DETERMINED THAT THE LOWER UNIVERSAL JOINT ON THE INTERMEDIATE SHAFT WAS FAILING AND COVERED WITH RUST. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION AND REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.
2004 TOYOTA SIENNA POWER SLIDING DOOR DESIGN IS DEFECTIVE. CENTER HINGE BENDS CAUSING MOTOR AND CABLE TO FAIL. DOOR WILL NOT OPEN WHICH IS A SAFETY CONCERN IN THE EVENT ON AN EMERGENCY. *TR
2004 TOYOTA SIENNA SLIDING DOOR CABLE SNAPPED, CAR WAS PARKED ON HILL AND DOOR SLIDE CLOSED ON RIGHT HAND OF DRIVER WHO WAS ENTERING VEHICLE. *TR