NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING 55 MPH, MY DRIVERSIDE VENT WINDOW POPPED OUT. STAYING CONNECTED TO THE SIENNA 2004 BY ONLY A WIRE. I PULLED OVER AND TAPED THE WINDOW (NOT BROKEN) BACK ONTO THE VAN. THE WINDOW DID NOT FAIL, NOR DID THE MECHANISM THAT OPENS THE WINDOW. THE ADHESIVE THAT SECURES THE WINDOW TO THE MECHANICAL PART OF THE VENT WINDOW GAVE UP. NO ACID RAIN, VANDALISM, MECHANICAL BREAKDOWN WAS INVOLVED WITH THIS INCIDENT. TOYOTA WILL NOT REPLACE THE GLUING TO MAKE THIS SAFE AGAIN. THEY WANT TO REPLACE THE WHOLE SYSTEM AT MY COST. $500 LATER WE ARE CONSIDERING TRADING IN TO GET A KIA. THANK GOODNESS THE WINDOW DID NOT COME OFF COMPLETELY INTO ONCOMING TRAFFIC. *TR
THE STEERING BEGAN TO GET HARD TO TURN. THE PROBLEM PROGRESSED TO THE POINT WHERE IT BEGAN TO INTERFERE WITH DRIVING. THE DEALER TOLD ME IT WAS A DUE TO CORROSION ON A STEERING SHAFT AND IF IT FAILED COMPLETELY, I WOULD NOT BE ABLE TO STEER THE VEHICLE. I BELIEVE THE REPAIR COST $700 WITH THE PART AND SUBSEQUENT ALIGNMENT. *TR
WHILE MAKING A SHARP LEFT TURN, I CAN HEAR CLUNK, CLUNK FROM THE STEERING COLUMN. DEALER SAYS THE STEERING COLUMN (RACK-PINION) JOINT IS BAD, NEED REPLACEMENT, NOT UNDER WARRANTY, WILL COST 500 TO 600 $, NOT AN IMMEDIATE SAFETY THREAT , CAN WAIT UNTIL THE NOISE GETS TOO BAD. I AM NOT HAPPY THAT SUCH THINGS BREAK DOWN AT 45,000 MILES. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 5 MPH, THE CONTACT NOTICED THAT THE STEERING WAS TIGHTER THAN NORMAL. A REPAIR SHOP CHECKED THE STEERING FLUID LEVEL FOR LEAKS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE RACK AND PINION FAILED. THE DEALER REPLACED THE RACK AND PINION AT THE COST OF $1,500; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THE FAILURE COULD BE DUE TO THE INTERMEDIATE SHAFT PUMP. A REPORT WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WAS NO TSB TO EXPLAIN HOW TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 41,500.
TWICE I HAVE HAD A TIRE STUD BREAK WHILE REPLACING A TIRE, SPECIFICALLY THE LEFT FRONT WHEEL ON MY 2004 TOYOTA SIENNA WITH ALUMINUM WHEELS. BOTH TIMES THE LUG NUT WAS BEING TORQUED TO THE CORRECT SETTING OF 76 FT-LBS. *TR
THE TOYOTA, SIENNA MINIVAN HAS A "SAFETY" FEATURE ON IT SO THAT WHEN A WINDOW IS OPEN THE SIDE DOORS WILL NOT LOCK SHUT WHEN THEY ARE OPENED. THIS IS NOT A SAFETY FEATURE AND RESULTS IN MISHAPS AND POSSIBLY INJURY, ESPECIALLY IF THE CAR IS PARKED ON A DECLINE. FOR EXAMPLE, IF THE WINDOWS ARE OPEN AND YOU WANT TO HELP YOUR INFANT, TODDLERS OR OTHER CHILDREN OUT OF THE CAR, THE SIDE CAR DOOR WILL NOT LOCK SHUT AND COMES SLAMMING INTO THE PEOPLE. IT MAKES NO SENSE FOR THE CAR TO BE DESIGNED THIS WAY AND EVERY SUMMER ONE OF MY KIDS GETS HIT IN THE HEAD, ARM OR I GET HIT BY THIS DOOR SLAMMING INTO US. PLEASE CHECK INTO THIS. THANK YOU. *TR
THE AUTOMATIC REAR HATCH OF MY 2004 SIENNA WILL NOT STAY OPEN.. THE SAFETY FEATURE IS NOT WORKING AND IT CONTINUES TO CLOSE EVEN IF YOU ARE STANDING UNDERNEATH IT.. IT WILL NOT STAY OPEN.. DANGEROUS FOR ME AND THE KIDS! *CN
THE REAR AUTOMATIC LIFT-GATE OF MY 2004 TOYOTA SIENNA IS DEFECTIVE. APPROXIMATELY 50% OF THE TIME THE LIFT-GATE OPENS AND IMMEDIATELY STARTS TO CLOSE ON TOP OF YOUR HEAD. IT'S GOTTEN SO BAD THAT MY FAMILY NOW PUSHES THE BUTTON TO OPEN THE REAR LIFT-GATE WHILE WE STAND CLEAR AND THEN WHEN IT REVERSES, WE KEEP PUSHING THE BUTTON ON THE REMOTE OVER AND OVER UNTIL FINALLY THE REAR LIFT-GATE WILL STOP REVERSING AND STAY UP. ONLY THEN CAN WE DUCK UNDER THE DOOR TO GET WHAT WE NEED OUT OF THE BACK. IN THE EARLY STAGES OF THE PROBLEM, FAMILY MEMBERS WERE WHACKED OVER THE HEAD AT LEAST A DOZEN TIMES. IT DIDN'T TAKE LONG TO LEARN THAT THE REAR LIFT-GATE CANNOT BE TRUSTED. IT BEGAN AS AN INTERMITTENT PROBLEM, BUT IT HAPPENS EVERY DAY NOW. THE DEALERSHIP SAID THIS MORNING THAT THE PROBLEM IS NOT UNDER WARRANTY. *TR
PURCHASED TOYOTA SIENNA LE 2004 (NEW) IN MAY 2004. ALSO PURCHASED THE EXTENDED WARRANTY "BUMPER TO BUMPER" 60 MONTHS/100,000 MILES COVERAGE PLAN - HIGHLY RECOMMENDED BY THE DEALERSHIP. JAN.2008 (APPROX.82,000 MILES) THE LEFT, MANUAL PASSENGER DOOR WOULD NOT OPEN. DEALERSHIP GAVE REPAIR ESTIMATE $1231 FOR NEW LATCHES, ETC. TOLD "NOT COVERED UNDER WARRANTY." DEALERSHIP WOULD NOT REPAIR DUE TO "EXCESSIVE MILEAGE." NOW, THE RIGHT PASSENGER DOOR WILL NOT OPEN. WE HAVE TO ENTER/EXIT OUT OF BACK HATCH OR THROUGH FRONT DOORS. THIS DEFECT IS COMPLAINED ABOUT ALL OVER THE INTERNET. TOYOTA MUST DO SOMETHING!!! THESE ARE NOT ISOLATED INCIDENTS!! THERE IS A CONTINUING PATTERN OF THOUSANDS OF SIENNA OWNERS WITH THE SAME DEFECTS. TOYOTA MUST BE MADE TO COMPENSATE/REPAIR THESE DEFECTS!! THEY ARE SHOWING BILLIONS IN QUARTERLY PROFITS...THEN LET THEM FIX THIS! WHAT IF THERE IS AN ACCIDENT OR FIRE, ETC. AND THIS DEFECT PREVENTS A SAFE EVACUATION FROM THESE VEHICLES? MUST PEOPLE DIE IN ORDER FOR TOYOTA TO PROVIDE SAFETY & QUALITY CARE THEY ADVERTISE? PLEASE INVESTIGATE! *TR
VENT WINDOW BLEW OFF TOYOTA SIENNA VAN WHILE PARKED IN DRIVEWAY, NO VANDALISM WAS INVOLVED MY HUSBAND WAS IN GARAGE, POTENTIALLY DANGEROUS SITUATION IF I HAD BEEN DRIVING ON HIGHWAY OR KIDS WERE IN THE CAR. *TR
2004 SIENNA - POWER SLIDING DOOR CABLE SNAPPED. *TR
THE LIFT GATE ON THE VAN SUDDENLY FAILED AND STRUCK ME IN THE HEAD. *TR
I HAVE A 2004 TOYOTA SIENNA. I WAS ONLY DRIVING AT 10 MPH OUT OF A PARKING LOT WHEN I REALIZED THE VSC WAS ACTIVATED EVEN THOUGH THE VEHICLE WAS NOT IN A SKID SITUATION OR ON A SLIPPERY PAVEMENT. WHENEVER I REACHED MORE THAN 6MPH, VSC ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. HAD TO GET A FAIRFAX CITY POLICE ESCORT TO THE NEAREST TOYOTA DEALER. THIS IS DEFINITELY A SAFETY HAZARD AND WITH ALL THE OCCURRENCES OF REPORTS FOUND ON THE INTERNET, TOYOTA SHOULD BE REQUESTED TO ISSUE A RECALL FOR REPAIR. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER TOYOTA VEHICLES. SEE HTTP://RAV4FAQ.KERKERINCK.DE/XA2/TSB/FILES/CP4010_0_1_VSC_STOERUNG.PDF. *TR
FROM THE TIME WE PURCHASED THE CAR WE HAVE HAD MANY PROBLEMS WITH OUR BRIDGESTONE RUN FLAT TIRES. THE SENSOR ON THE DASHBOARD WAS CONSTANTLY ON, SO WE HAD TO CHECK THE TIRE PRESSURE EVERY WEEK- WHAT A PAIN! THE DEALER WAS NO HELP, THEY AGREED THAT THEY HAVE HAD MANY PROBLEMS WITH THE TIRES. WE FINALLY DECIDED TO REPLACE THEM WITH STANDARD TIRES AND I DRIVE WITHOUT A SPARE. I FIGURE I'LL CALL AAA IF I HAVE A PROBLEM. *TR
WE ARE PLEASED WITH OUR SIENNA WITH THE EXCEPTION OF THE SLIDING DOORS WHICH FREEZES THE LAST 2 WINTERS. I HAVE 2 SMALL CHILDREN UNDER THE AGES OF 3 AND VERY CONCERNED ABOUT THE SAFETY ISSUES. WHENEVER THE TEMP IS BELOW FREEZING, THE DOOR WILL NOT OPEN UNTIL THE TEMPERATURE RISES. I KNOW THAT I AM NOT ALONE WITH THIS ISSUE. SHOULD AN EMERGENCY ARISE, I FEAR THE SAFETY OF MY CHILDREN - HOWEVER I DO NOT HAVE THE MONEY TO FIX THIS ISSUE. OTHERS HAVE BEEN QUOTED FIXING IT IN THE PRICE OF UPWARDS OF $1000. PLEASE MAKE TOYOTA DO THE RIGHT THING AND RECALL THESE VEHICLES TO FIX THEM. *TR
THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA DOES NOT CLOSE PROPERLY. SOMETIMES ITS OPENS AT THE END OF THE CLOSE CYCLE OR WORSE YET, CLOSES AT THE END OF THE OPEN CYCLE. I EXPERIENCED 3 INCIDENTS WHERE MY CHILDREN'S HANDS WERE ALMOST CRUSHED BY THE DOOR WHICH WAS EXPECTED TO STAY OPEN. TOYOTA HAS ISSUED A TSB (EL004-04), HOWEVER OUR CAR IS NO LONGER IN THE WARRANTY PERIOD. THE OPENING OF THE DOOR AFTER THE CLOSE CYCLE OR CLOSING OF THE DOOR AFTER THE OPEN CYCLE OCCURS INTERMITTENTLY. *CN
TOYOTA VERBALIZES THERE WAS A SUBSTANCE LEFT OUT OF THE DASHBOARD MIXTURE DURING PRODUCTION OF THE VEHICLE. IT, ACCORDING TO THEM, IS AN ISSUE WITH TWO MODELS AND TWO YEARS OF THOSE MODELS. THE DASH BOARD BEGIN TO CRACK ABOUT 28,000 MILES. THE VAN ONLY HAS 38,000 NOW. IT HAS CRACKED FROM SIDE TO SIDE ACROSS THE TOP, DOWN THE FRONT AND AROUND THE SIDES (LIKE AN EGG SHELL). THE RIGHT SIDE AIR BAG IS HOUSED IN THE DASH. PIECES OF THE RIGHT DASH ARE ACTUALLY GOING TO FALL OUT NOW. TOYOTA, AGAIN, ADMITS THE PROBLEM, BUT REFUSES TO HELP. I LAST SPOKE TO THEM ON 5.2.2014 (ROY G.). I HAVE BEEN SPEAKING TO THEM ABOUT THIS SAFETY ISSUE SINCE 2008, EVEN WITH THE REGIONAL MANAGER, AS THE LOCAL TOYOTA ASKED THEM TO REPLACE IT. TOYOTA DECLINED. THIS IS AN ISSUE THAT CAN CAUSE THE AIRBAG TO DEPLOY WITHOUT AN ACCIDENT OR WRONGFULLY SO IN AN ACCIDENT. THE ENTIRE DASH WILL BLOW OUT, THE PHYSICAL DAMAGE TO A PERSON UNKNOWN. I NEED HELP WITH THIS ISSUE. THIS IS A 60,000 SIENNA THAT HAS HANDICAP LIFT IN IT. THIS IS A HUGE SAFETY CONCERN FOR ME.
THE DASHBOARD STARTED DEVELOPING CRACKS AND STARTED TO GET MUSHY. THE CONDITION HAS CONTINUED TO WORSEN OVER THE LAST SEVERAL YEARS AND THERE ARE NOW MAJOR CRACKS OVER THE SPOT WHERE THE PASSENGER SIDE AIRBAG DEPLOYS. I AM VERY CONCERNED THAT THESE CRACKS COULD TURN PARTS OF THE DASHBOARD INTO MISSILES IN THE EVENT THAT THE PASSENGER AIRBAG WOULD DEPLOY IN ANY TYPE OF ACCIDENT. YOU CAN NOW SEE THE INDENTATION OF WHERE THE PASSENGER SIDE AIRBAG WOULD DEPLOY, AND THE CRACKS EXTEND AROUND THE PLASTIC MAKING IT POSSIBLE FOR PIECES OF THE DASH TO UNINTENTIONALLY STRIKE THE PASSENGER IN THE FACE OR OTHER PLACE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE RIGHT PASSENGER AUTOMATIC SLIDER DOOR ALMOST INJURED THE PASSENGER WHILE TRYING TO EXIT FROM THE VEHICLE WHEN IT SUDDENLY CLOSED. SHE NOTICED THAT THERE WAS A CABLE THAT WAS FRACTURED IN THE DOOR WHICH CAUSED THE DOOR TO CLOSE SUDDENLY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THREE YEARS. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.
MY WIFE AND I OWN A 2004 TOYOTA SIENNA XLE WITH A POWER REAR DOOR. THIS MORNING THE REAR DOOR OPENED NORMALLY; HOWEVER, AS SOON AS THE DOOR OPENED COMPLETELY IT CLOSED IMMEDIATELY HITTING ME IN THE BACK OF THE HEAD. I ATTEMPTED TO OPEN THE DOOR USING THE INTERIOR BUTTON AS WELL AS THE REMOTE; THE DOOR CLOSED IMMEDIATELY REGARDLESS OF WHICH METHOD I USED. I ALSO TRIED PUSHING UP ON THE DOOR AS IT CLOSED WHICH WORKED BUT TOOK A GREAT DEAL OF EFFORT. IF MY FIVE YEAR OLD WAS UNDER THE DOOR HE WOULD NOT BE ABLE TO HOLD THE DOOR BACK AND MAY BE SERIOUSLY INJURED. I OPENED THE DOOR ABOUT FIVE TIMES BEFORE THE DOOR STAYED OPEN. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 10-15 MPH, THE STEERING WHEEL VIBRATED AND HE HEARD A CLUNKING NOISE WHEN HE MADE A TURN. THE DEALER STATED THAT THERE WAS A DEFECT FOR THE INTERMEDIATE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED WITH AN UPGRADED PART. THERE HAD BEEN NO OTHER OCCURRENCES SINCE THE REPLACEMENT. THE CURRENT AND FAILURE MILEAGES WERE 68,000. THE VIN WAS UNAVAILABLE.
YESTERDAY, MY WIFE OPENED THE POWER REAR DOOR OF OUR 2004 SIENNA XLE TO GET SOME ITEMS FROM THE INSIDE OF THE VAN. AS THE DOOR GOT TO THE APEX, SHE STARTED TO REACH INTO THE CAR, BUT THE DOOR SLAMMED DOWN VIOLENTLY HITTING HER IN THE BACK. WE HAD NEVER HAD A PROBLEM BEFORE SO SHE TRIED IT AGAIN, BUT STOOD BACK THIS TIME. THE POWER DOOR SLOWLY LIFTED UP AND THEN SUDDENLY SLAMMED DOWN. THIS IS A HEAVY DOOR SO YOU WOULD NOT WANT TO BE HIT IN THE HEAD OR BODY WHEN IT SLAMS DOWN. I GOT THE SAME RESULTS WHEN I TRIED IT. APPARENTLY TOYOTA HAS A SERVICE BULLETIN OUT ABOUT THIS PROBLEM AND THERE IS AN ONGOING INVESTIGATION. I SURE HOPE THIS GETS FIGURED OUT BEFORE A CHILD GETS HURT! TOYOTA DEALER ACKNOWLEDGED THE PROBLEM AND IS WORKING WITH TO REPLACE NECESSARY PARTS FOR LITTLE TO NO COST. *TR
MY TOYOTA SIENNA WITH POWER LIFT GATE HAS BECOME UNRELIABLE AND WILL INITIATE CLOSURE WITHOUT WARNING OR INITIATION. REPLACING THE HYDRAULIC SUPPORT STRUTS HAS NOT CORRECTED THIS PROBLEM. WHEN I SEARCH THE INTERNET I FOUND THAT THIS WAS A COMMON COMPLAINT. IT COULD CAUSE INJURY OR DEATH IF THE DOOR INITIATES CLOSURE WHEN A PERSON IS NOT EXPECTING IT AND VULNERABLE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SIDE DOOR WAS INOPERABLE DUE TO RUSTED GUIDE WIRES. THE DEALER STATED THAT NORMAL WEAR AND TEAR CAUSED THE FAILURE. AS OF DECEMBER 27, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. THE ENGINE SIZE AND VIN WERE UNAVAILABLE.
2004 SIENNA'S TRUNK HYDRAULICS FAILED, CAUSING SERIOUS INJURY RISK. *TR
THE LIFT SUPPORTS ON THE REAR LIFT GATE OF OUR 2004 TOYOTA SIENNA HAS FAILED AGAIN DURING THE MIDDLE OF DECEMBER 2007. THE REAR LIFT GATE STRUCK MY WIFE ON HER HEAD/SHOULDER BUT LUCKILY DID NOT CAUSE HER SERIOUS INJURY WHEN IT FAILED TO REMAIN OPEN. WE HAD THE SAME PROBLEM IN NOVEMBER 2005. AT THAT TIME THE REPAIR/REPLACEMENT WAS COVERED BY WARRANTY. THIS TIME, BEING THAT THE MILEAGE IS NOW PLUS 46000, WE THOUGHT THAT THE EXTENDED "BUMPER TO BUMPER" WARRANTY OFFERED BY THE AUTO DEALER WOULD COVER THE REPLACEMENT AGAIN BUT WAS INFORMED THAT THE WARRANTY DID NOT COVERED STRUTS, SHOCKS ETC. WE PURCHASED THE VEHICLE NEW IN AUGUST OF 2004 AND IN NOVEMBER OF 2005 THE SUPPORTS FAILED. AFTER BEING REPLACED THEY FAILED AGAIN IN DECEMBER OF 2007. THE VEHICLE IS USED BY MY WIFE FOR TRANSPORTATION TO AND FROM WORK AND OTHER NORMAL USAGE. OBVIOUSLY SOMETHING IS WRONG WITH THE DESIGN OF THE SUPPORTS. *TR
AT TIMES WHEN THE DRIVER QUICKLY PULLS OUT HIS SHOULDER BELT THE BELT DOUBLES OVER ITSELF INSIDE THE GUIDE ON THE DOOR POST BEHIND AND TO THE LEFT OF THE DRIVER'S SHOULDER. IF THE DRIVER CONTINUES TO PULL THE BELT THE AMOUNT OF OVERLAP INCREASES CAUSING THE BELT TO JAM VERY TIGHLY INSIDE THE BELT GUIDE. WHEN THIS HAPPENS IT IS ALMOST IMPOSSIBLE TO UNDO THE DOUBLED OVER BELT (WITHOUT DAMAGING THE BELT) UNLESS THE TRIM PANEL AND MECHANISM THAT ATTACHES THE BELT GUIDE TO THE CAR FRAME IS REMOVED. THE SHOULDER/SEAT BELT CANNOT BE USED WHEN THE BELT IS DOUBLED OVER AND JAMMED TIGHTLY INSIDE THE GUIDE SINCE THE BELT LENGTH CANNOT BE ADJUSTED. AS SUCH, WHEN THIS FAULT OCCURS, THE DRIVER WOULD BE UNBELTED WHEN OPERATING THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED BEYOND THE SET SPEED. WHEN THE VEHICLE WILL DECREASED IN SPEED THE SENSORS DETECTED ANOTHER VEHICLE APPROACHING. THE CONTACT SWITCHED LANES AND THE VEHICLE WOULD START TO ACCELERATE UP TO 10 MPH BEYOND THE SET SPEED. AFTER THE VEHICLE HAS PASSED THE APPROACHING VEHICLE, THE VEHICLE WILL DECREASE BACK TO THE SET SPEED. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER. THE FAILURE MILEAGE WAS 25,000.
FRONT SEAT PASSENGER UNFASTENED FRONT SEAT BELT WHEN EXITING VEHICLE AND NOTED THAT SEAT BELT WOULDN'T RETRACT. *TR
I HAVE A TOYOTA SIENNA 2004 XLE WITH POWER ASSIST LIFT GATE. THE REAR LIFT PATE OPENED THEN IMMEDIATELY CLOSED. IT HAS HIT ME ON THE HEAD SEVERAL TIMES. AND MY 18 MONTH OLD DAUGHTER ONCE. *TR
REAR HATCH CLOSES ON PERSON WITHOUT WARNING. REAR HATCH DOES NOT STAY OPEN. *TR
STEERING IS NOT SMOOTH. THE WHEEL WILL NOT RETURN TO STRAIGHT FORWARD AFTER A TURN. THIS DEFECT HAS BECOME PROGRESSIVELY WORSE AND NOW HAS REACHED A DANGEROUS LEVEL. *TR
I HAVE A 2004 TOYOTA SIENNA THAT HAS A LARGE AMOUNT OF CONDENSATION INSIDE OF THE PASSENGER SIDE HEADLIGHT ASSEMBLY. I FIRST NOTICED IT IN DECEMBER WHEN THE CONDENSATION FROZE AND CONSIDERABLY BLOCKED THE HEADLIGHT BEAM. WHEN RESEARCHING ON THE INTERNET TO FIND OUT HOW TO TAKE THE LENS OFF TO DRY THE CONDENSATION I DISCOVERED THAT THE BEAM ASSEMBLY DOES NOT COME APART AND THAT MANY OTHER OWNER'S OF THE SAME MODEL ARE HAVING THE SAME PROBLEM. IN ADDITION, THIS PROBLEM ALWAYS SEEMS TO BE REPORTED ON THE PASSENGER SIDE. EVENTUALLY THE CONDENSATION WILL CAUSE THE LIGHT TO FAIL. TOYOTA REDESIGNED THE SIENNA IN 2004 AND THE NEW, BIGGER HEADLIGHTS WERE A MAJOR CHANGE. THE CONDENSATION SLIGHTLY AFFECTS THE HEADLIGHTS IN THE WARMER MONTHS BUT IS A SIGNIFICANT PROBLEM WHEN THE TEMPERATURES ARE BELOW FREEZING. THIS SEEMS TO BE A DESIGN FLAW AFFECTING VEHICLE SAFETY THAT TOYOTA SHOULD BE REQUIRED TO FIX. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE DASHBOARD ON THE VEHICLE IS CRACKED. THE CRACKS ORIGINATED FROM THE AIR VENTS NEAR BOTH FRONT DOORS TO THE WINDSHIELD. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE CRACKS, BUT THEY WERE WILLING TO PAY FOR HALF OF THE CHARGES. THE CONTACT BELIEVES THAT THE CRACKS WERE DUE TO A MANUFACTURER DEFECT BASED ON THE AMOUNT OF COMPLAINTS THAT WERE FOUND IN OTHER SIENNA'S. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 42,000. UPDATED 10/16/08.*LJ UPDATED 10/17/08. *JB
WHEN THE TEMPERATURE DROPS BELOW FREEZING BOTH SLIDING DOORS ON MY SIENNA 2004 FREEZE SHUT. *TR
I HAVE A 2004 TOYOTA SIENNA MINIVAN WHICH THE TAIL GATE DOOR WILL NOT STAY OPEN AND HAS FALLEN DOWN ON ME, I WAS NOT INJURED, BUT MY GRANDCHILDREN RIDE IN THIS CAR AND SOMETIMES LEAVES THINGS IN AND SHOULD THEY GO IN THIS CAR WITHOUT MY KNOWING. *TR THEY COULD POSSIBLE GET KILLED BY IT COMING DOWM AUTOMATICALLY ON THEM, AND YOU CAN'T STOP IT FROM CLOSING.IF YOU OPEN IT MANUALLY IT WILL NOT STAY UP YOU HAVE TO HOLD IT OPEN WITH ONE HAND AND GRAB WHAT YOU NEED WITH THE OTHER AND THEN IT SLAMS DOWN HARD AND FAST. THIS IS A POSSIBLE LIFE THREATING DOOR,IT COULD CRUSH AND KILL SOMEONE INSTANLY, OR SEVER A LIMB.IT NEEDS TO BE RECALLED.!!!!!!
THE LIFT GATE STRUTS ON MY 2004 TOYOTA SIENNA WITHOUT THE POWER FUNCTION FAILED UNEXPECTEDLY AND SMACKED MY WIFE IN THE HEAD. FORTUNATELY, SHE ONLY HAD A LITTLE KNOB ON HER HEAD AND NOTHING MORE SERIOUS. THANKS GOODNESS ONE OF MY KIDS WASN'T LOADING SOMETHING AT THE TIME. THEY MIGHT HAVE BEEN CRUSHED. I WAS LOOKING FOR REPLACEMENT PARTS ONLINE AND SAW THAT THERE'S QUITE A FEW PEOPLE HAVING THIS SAME ISSUE AND THOUGHT I'D REGISTER A COMPLAINT. I'M 38 AND HAVE NEVER HAD ANY SORT OF LIFT STRUT FAILURE ON ANY OF MY VEHICLES. THIS IS PARTICULARLY TROUBLING GIVEN THE WEIGHT OF THE GATE AND IMMEDIATE FAILURE OF THE PART. *TR
AFTER OPENING THE POWER REAR HATCH ON MY SIENNA 2004 MINIVAN THE REAR HATCH CLOSES AUTOMATICALLY. WHEN IT STARTS TO CLOSE YOU CAN NOT STOP IT FROM CLOSING. LUCKILY NO ONE HAS BEEN INJURED. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR DOOR WITH LIFT GAGE BUTTON THE DOOR OPENS A FEW INCHES AND WILL NOT STAY OPEN, IT CLOSED WITH FORCE AND WITHOUT WARNING. THE STRUTS HAVE FAILED WHEN ATTEMPTING TO MANUALLY HOLD THE DOOR IN THE UPRIGHT POSITION. THE POWER CYCLES AUTOMATICALLY ENGAGED WHILE ATTEMPTING TO MANUALLY LIFT THE DOOR. THE DEALER ADVISED THE CONTACT TO DISCONNECT THE BATTERY THEN RECONNECT IT TO RESET THE COMPUTER; HOWEVER, THAT DID NOT CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 01/17/08 *BF THE CONSUMER STATED THE DEFECT IS STILL AFFECTING THE VEHICLE TO DATE. UPDATED 01/17/08 *TR
POWER REAR HATCH WILL NOT FULLY OPEN AND CLOSES ON ITS OWN. VEHICLE HAS 36100 MILES AND ITS WARRANTY EXPIRED IN AUG 2007. COULD CAUSE POTENTIAL INJURY AND OR DEATH. *TR
HAD TO REPLACE COMPLETE SET TWICE OF RUN FLAT TIRES ON VEHICLE WITHIN THREE YEARS OF NEW PURCHASE ALTHOUGH HAVE UNDER 30,000. *TR
THE CAR HAS A POWER LIFTGATE. THE GAS STRUTS THAT HOLD UP THE REAR LIFTGATE INTERMITTENTLY FAIL AND THE LIFTGATE WILL NOT STAY UP. THIS WILL ALSO CAUSE THE POWER LIFTGATE TO ENGAGE AND IT WILL ATTEMPT TO SHUT THE LIFTGATE WHILE YOU ARE STANDING UNDER IT. THE DOOR HAS CLOSED ON ME SEVERAL TIMES AND HAS CAUSED INJURY. *TR
I OWN A 2004 TOYOTA SIENNA XLE MINIVAN. THE REAR HATCH ON MY VAN UNEXPECTEDLY CLOSE BY ITSELF WHEN IT WAS IN THE "OPEN" POSITION. THE DOOR CAME DOWN ON MY SHOULDER AS I WAS UNLOADING THE VAN AND PROMPTLY WENT BACK UP. *TR
I HAVE A SIENNA 04 VAN. THE POWER SLIDER DOOR WOULD NOT OPEN COMPLETELY. WE TOOK IT TO THE DEALER AND FOUND OUT THE CABLE IN THE POWER DOOR WAS BAD, THEY WANT 2,000 TO FIX IT. I CAN'T AFFORD THAT. WE HAD THEM CUT HE CABLE SO WE COULD CLOSE THE DOOR. WE HAVE YOUNG KIDS WHO CAN NOT OPEN THE NON POWER DOOR CREATING A SAFETY ISSUE. READING THE AUTO DISCUSSION SITES IT IS OBVIOUS HOW MUCH OF A COMMON FAILURE THIS IS. FOR ME A COUPLE MONTHS OUT OF WARRANTY. THIS SHOULD NOT BE A REGULAR OCCURRENCE BUT IT MOST CERTAINLY IS ONE. NEVER MIND HOW MUCH TOYOTA MAKES ON THIS ISSUE. YOU CAN NOT GET AN OEM PART AND YOU HAVE TO BUY THE WHOLE MOTOR ASSEMBLY WITH IT FOR 1200 DOLLARS. WHAT A MARKUP. THEY WILL MAKE AS MUCH ON REDOING THESE DOORS AS THEY DO SELLING THE VAN, MAYBE MORE. AND I THOUGHT TOYOTA WAS GOOD, I HAVE HAD MANY REPAIRS AND CALL BACKS ON THIS VAN. SOMEBODY NEEDS TO GET TOYOTA TO REPAIR THEIR DOORS AND FIX THE DESIGN, WHICH NOT A NEW ISSUE. *TR
TOYOTA REF #200711200190 (CUSTOMER SATISFACTION REFERENCE #) MY HUSBAND MINI VAN SLIDING DOOR CABLE SHOOT A VERY HARD PIECE OF PLASTIC OUT AND THE CABLE DISLODGED FROM ITS HINGE. LUCKILY THAT WE DID NOT HAVE ANY ONE SITTING IN THE PATH OF THE HARD PLASTIC WHICH HAS A LOT OF SHARP ANGLES, AND A POINTING CORNER. I SEE THIS IS MAJOR SAFETY ISSUE. BUT THE CUSTOMER SAT. REP (DANNER ??)IS NOT TAKING THIS SERIOUSLY. I TALKED W/ THE DEALER REPAIR PERSON THAT HE SAID THAT HE HAD SAW A FEW OF THE SAME PROBLEM. I KNOW MY CAR IS OUT OF WARRANTY, BUT I WOULD FEEL VERY BAD SOMEONE ELSE IS HARM BY THIS DEFECT. I TOLD TOYOTA THAT I INTEND TO REPORT THIS TO THE CONSUMER SAFETY TO MAKE SURE PEOPLE AWARE OF THIS DESIGN DEFECT. *TR
POWER TAILGATE/REAR HATCH COMES DOWN WITHOUT WARNING. IT WOULD ONLY DO IT ONCE AND A WHILE BUT NOW ITS EVERYTIME. MY WIFE HAS BEEN CAUGHT WHEN IT COMES DOWN. EVEN WHEN MANUALLY PULLING THE TAILGATE UP IT DOES NOT STAY UP. THIS IS A VERY HEAVY TAILGATE AND IS DANGEROUS IF A CHILD WOULD GET CAUGHT IN BETWEEN THE OPENING AND THE TAILGATE. *TR
APPROXIMATELY 20 MONTHS AGO, BEGAN EXPERIENCING VERY DIFFICULT STEERING. STEERING ACTED AS IF LOSS OF POWER STEERING. DIFFICULT TO TURN AND WOULD NOT RETURN TO NEUTRAL ALWAYS, ESPECIALLY IN COLD WEATHER. NEAR ACCIDENT WHEN STEERING WOULD NOT RETURN TO NEUTRAL AS EXPECTED. LAST SUMMER, STEERING IMPROVED IN WARM WEATHER. THIS WINTER, CONSTANT PROBLEM AND DID NOT GO AWAY WITH RETURN OF WARM WEATHER. FROM WHAT I HAVE SEEN ON THIS WEBSITE, VERY COMMON AND EXPENSIVE PROBLEM. *TR
THE POWERED LIFTGATE OF MY 2004 SIENNA DOESN'T STAY UP WHEN OPEN. IT CLOSES REGARDLESS OF SOMEONE BEING UNDER. I PERSONALLY GOT HURT WHEN THE DOOR CLOSED ONE TIME AND MY SON ALMOST GOT PINNED DOWN AS WELL. I AM SEEING ON THE INTERNET A LOT OF PEOPLE HAVING THE SAME PROBLEM AND YET I AM SURPRISED THAT TOYOTA HAS NOT ISSUED A RECALL FOR SUCH A SERIOUS ISSUE. I AM TAKING MY CAR TO THE DEALER TO GET THIS FIXED SINCE I CANNOT OPEN THE LIFTGATE ANYMORE DUE TO THIS ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE GAS STRUTS THAT ARE DEFECTIVE. AFTER TALKING TO MY DEALER, THIS ONE DOESN'T SEEM TO THINK THIS IS A SERIOUS ISSUE AND THAT THEY SHOULD TAKE CARE OF IT AT NO CHARGE. FYI I ALREADY REPLACED THESE GAS STRUTS ONCE (YES THIS WILL BE THE 3RD SET IN 4 YEARS!). *TR
THE REAR HATCH OPENS FINE BUT STARTS CLOSING AUTOMATICALLY (IT IS ELECTRIC) A FEW SECONDS AFTER IT OPENS ALL THE WAY WHEN COLD EVEN WHEN NO BUTTONS NOR THE DOOR ARE TOUCHED. *TR
2004 TOYOTA SIENNA XLE LIMITED AWD. POWER LIFTGATE DOES NOT FULLY OPEN UP WHEN I TRY TO OPEN THE LIFTGATE WITH THE SWITCH AT THE DRIVER'S CONSOLE. MANUALLY OPEN THE LIFTGATE DOES THE SAME. THIS PROBLEM STARTED HAPPENING SOMETIME IN OCTOBER, 2007 AND NOW THE LIFTGATE OPENING IS GETTING LOWER THAN FIRST EXPERIENCED. I HIT MY HEAD ON THE LIFTGATE FEW TIMES.*CN