2004 Toyota Sienna Complaint Log

BRAKE DEGRADATION ON 2004 TOYOTA SIENNA. TOYOTA SIENNA BRAKES BEGAN TO SEVERLY DETERIORATE AT 14,000 MILES. PADS WORN BEYOND SAFE USE AND ROTORS GLAZED AND WARPED. *AK

I COULD NOT SHIFT OUT OF PARK UPON STARTING THE ENGINE AND THE VSC AND ABS LIGHT CAME ON, I HAD TO SET AND RELEASE THE EMERGENCY BRAKE AND THE BRAKE PEDAL RANDOMLY THEN RE-ATTEMPT TO SHIFT OUT OF PARK WHICH WOULD THEN ENABLE ME TO SHIFT INTO DRIVE OR REVERSE. *AK

2004 TOYOTA SIENNA LE. VEHICLE HESITATES WHEN ACCELERATION. THERE IS A BIG DELAY BEFORE THE CAR GAINS SPEED. THIS IS A ON GOING PROBLEM. DEALER STATES THAT THE CAR WAS MADE THAT WAY AND THERE IS NOTHING THAT THEY CAN DO TO CORRECT THE PROBLEM. THIS HESITATION CAN CAUSE AN ACCIDENT AT ANY TIME.

SINCE PURCHASE, VEHICLE STEERING HAS EXCESSIVE "PLAY", WHICH REQUIRES TOO MANY STEERING CORRECTIONS, ESPECIALLY UNDER WINDY CONDITIONS. CONDITION IS MOST OBVIOUS AT HIGHWAY SPEEDS. THERE HAS BEEN NO "FAILURE" PER SAY, BUT SUCH INFORMATION SHOULD BE MADE KNOWN TO OTHER BUYERS. NO "REPAIRS" FOR THIS ITEM HAVE BEEN ATTEMPTED BECAUSE IT UNFORTUNATELY APPEARS TO BE "NORMAL" FOR THIS VEHICLE. SUCH A CONDITION, HOWEVER, SEEMS VERY UNSAFE.

ON TWO SEPARATE OCCASIONS VEHICLE HESITATED WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION. VEHICLE TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK

THE VEHICLE COMPUTER SENSOR DID NOT WORK. THE TIRE PRESSURE WARNING SYSTEM WAS DEFECTIVE. THE VEHICLE HAD A FLAT TIRE AND THE WARNING SYSTEM DID NOT DETECT ANYTHING.*AK

AUTOMATIC SLIDING DOOR STRUCK THE CONSUMER WHEN CLOSING. DOOR WILL NOT STOP EVEN WITH TOTAL PRESSURE. DEALER DUPLICATED THE PROBLEM, AND COULD NOT STOP THE DOOR. *AK THE VEHICLE DOOR WILL ONLY STOP SLIDING WHEN PRESSURE IS PUT ON IT FROM THE OUTSIDE PART OF THE DOOR. THE BULK OF THE DOOR ( INSIDE THICK PART) HAS NO SAFETY MECHANISM. *TC

ACCELERATOR FAILS TO RESPOND FOR 1-2 SECONDS IN AN EMERGENCY ACCELERATION SITUATION. WHEN ENTERING A ROAD FROM A STOP SIGN, I HESITATED THINKING THERE WAS NO ROOM. A VEHICLE LET ME IN. WHEN I HIT THE ACCELERATOR TO MAKE IT SAFELY, THE VEHICLE FAILED TO RESPOND FOR 1-2 SECONDS. THE CAR LETTING ME SLOWED DOWN TO LET ME IN, BUT NOT ENOUGH TO ALLOW FOR THIS DELAY AND HE NEARLY REAR-ENDED ME. IT WAS SCARY TO NOT HAVE THE CAR RESPOND. I HAVE SEEN MANY OTHER COMPLAINTS FILED ABOUT THIS AND THE DEALER RESPONSE ALWAYS SEEMS TO BE THAT THIS IS HOW THE ELECTRONIC THROTTLE CONTROL PERFORMS. I BELIEVE THIS NEEDS TO BE RECALLED SO THAT TOYOTA CAN MAKE THIS ELECTRONIC DEVICE RESPOND IMMEDIATELY AS OPPOSED TO TAKING 1-2 SECONDS.*AK

WHILE AT A STOP VEHICLE HESITATED BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

COMPLAINING IN REGARDS TO THE LIFTGATE STRUT ON MY 2004 TOYOTA SIENNA LE. THE LIFTGATE CAME DOWN ON MY HEAD AFTER ANTICIPATING THE STRUTS WOULD HOLD AND CONTINUE TO RAISE THE LIFTGATE. THIS INCIDENT IS A COMPLETE HAZARD TO CONSUMERS THAT TOYOTA SHOULD DO SOMETHING ABOUT. THIS HAPPENED TWO MONTHS AFTER MY WARRANTY HAD EXPIRED, BUT STILL 10,600 + MILES BELOW THE 36,000 MILE WARRANTY. A TOYOTA DEALER HAD TOLD ME THAT THESE STRUTS ARE OFTEN CHANGED. THAT TELLS ME THESE STRUTS ARE ALREADY KNOWN TO BE DEFECTIVE AND AT $175 - 181.00 EACH STRUT, THEY'RE NOT CHEAP. THIS IS A SERIOUS SAFETY HAZARD TO BUYERS AND ESPECIALLY FOR KIDS WHO HELP TAKE OUT GROCERIES FROM THE TRUNK. A SIMILAR CONCERN HAS BEEN ADDRESSED BY ANOTHER PERSON TO CONSUMER REPORTS.ORG. DEFECTIVE PARTS ARE AVAILABLE AND WILL BE ADDRESSED TO TOYOTA. THANKS FOR THE HELP. *JB

SEAT BELT ON PASSENGER'S SIDE GOT STUCK, IT DID NOT RETRACT OR EXTEND. DEALER REPAIRED IT AT LEAST 6 TIMES. MANUFACTURER RECOMMEND THEY GO TO ARBITRATION. *AK THE CONSUMER BELIEVES THE MANUFACTURER NEEDS TO REDESIGN THE SEAT BELT BECAUSE THE FIX ONLY ALLEVIATES THE PROBLEM TEMPORARILY. *NM EA05-010.PCO

DT: BOTH MANUAL SLIDING DOORS MADE SQUEAKING NOISES SINCE VEHICLE WAS PURCHASED. THE NOISE DISTRACTED CONSUMER WHILE DRIVING. CONTACTED THE DEALER AND THEY TRIED GREASED IT, SHAVED PIECES OF THE PARTS, AND ORDERED NEW PARTS. BUT PROBLEM RECURRED. . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER WAS AUGUST 11,2005, AND IT HAS BEEN 6 TIMES SINCE THEN. *AK

RADIATOR RUPTURED AND THE ENGINE OVERHEATED; HOSE REPLACED IN STEERING COLUMN RECALL; RUST PROTECTIVE TAPE RECALL; DVD SCREEN REPLACED AND THE ENTIRE DVD PLAYER REPLACED(SCREEN STILL NOT EASILY VISIBLE IN MIDDLE ROW); PASSENGER SEAT BELT REPLACED; MIDDLE PASSENGER SEAT BELT FAILING; GASOLINE SMELL INSIDE OF CAR WITH AC ON RECIRCULATION; DRIVER'S WINDOW FELL INSIDE DOOR IN SNOW STORM AND WAS NOT CONSIDERED A SAFETY ISSUE TO GET A LOANER VEHICLE EVEN THOUGH THE VEHICLE COULD NOT BE LOCKED; TIRES COMPLETELY BALD AND LEAKING UNDER 30,000 MILES, DVD PLAYER MUST BE AT A HIGH DB VOLUME AND WHEN RETURNED TO RADIO/CD WILL ALMOST DEAFEN YOU; INTERIOR LIGHTS HAVE TO BE MANUALLY OVER RIDDEN OR WILL DRAIN BATTERY; CAR HESITATES 1-2 SECONDS WHEN TRYING TO QUICKLY ACCELERATE AND THEN LURCHES FORWARD ALARMINGLY; CRUISE CONTROL IS NOT FUNCTIONING; WAITING TO HAVE FUEL MIXTURE SENSOR REPLACED. I WAS NOT INFORMED OF FIRST 2 RECALLS UNTIL I MY ENGINE OVERHEATED. I DID GET THE RUST RECALL AND A STICKER ON MY SLIDING DOOR INFORMING USER OF DANGER OF HAVING MIDDLE WINDOWS OPEN WHILE OPENING THE MIDDLE DOOR COULD CATCH A HEAD OR OTHER EXTREMITY. TOYOTA DEALER SERVICE MANAGER SAYS MINE IS THE ONLY 04 SIENNA EXPERIENCING ANY PROBLEMS EXCEPT FOR THE RECALLS ON THE RADIATOR; THE STEERING HOSE; THE RUST TAPE; AND THE MIDDLE SEAT BELT. NOT SO ACCORDING TO ALL I HAVE READ HERE. MOST OF THE PROBLEMS HAVE OCCURRED BETWEEN 22,000 AND 34,000 MILES; THE DVD SCREEN ALWAYS FAILED TO LOCK INTO A GOOD POSITION FOR THE MIDDLE ROW VIEWERS. *NM

2004 TOYOTA SIENNA XLE VAN. WHEN ACCELERATING FROM A COAST THE VAN HESITATES. HAVE TO PRESS THE ACCELERATOR HARDER TO FORCE A HARD DOWNSHIFT. THIS IS VERY DANGEROUS WHEN A PREDICTABLE ACCELERATION IS NEEDED. IT SEEMS LIKE THE TRANSMISSION CONTROL GETS CONFUSED ON WHEN TO DOWNSHIFT. PROBABLY A RESULT OF WHAT TOYOTA HAS TO DO TO KEEP THE MILEAGE RATING UP. THE NUMBER OF TIMES THIS HAPPENS ARE TO NUMEROUS TO COUNT. *NM

WHILE PARKING, ACCELERATING NO MORE THAN 5 MPH VEHICLE SURGED FORWARD. ALTHOUGH I WAS APPLYING THE BRAKE, THE CAR WOULD NOT STOP UNTIL IT RAN INTO A TREE TRUNK. I WILL BE MAKING AN APPOINTMENT WITH OAKBROOK TOYOTA IN WESTMONT, IL TO REPLACE THE BROKEN FOGLIGHT THAT OCCURRED DURING THE COLLISON AS WELL AS RESEARCH THE PROBLEM AND HOPEFULLY APPLY A FIX.*AK

THE STEERING ON THE 2004 SIENNA LACKS PRECISION AND REQUIRES CONSTANT CORRECTIONS. UPON CORRECTING IT APPEARS TO HAVE AN UNDERDAMPED BUT RESPONSIVE RESPONSE THAT CREATES AN UNSTABLE FEELING WHILE DRIVING. THE PROBLEM IS EXEMPLIFIED DURING WINDY DAYS WHERE ABOVE NORMAL CORRECTIONS ON NON WINDY DAYS BECOME EXTREME CORRECTIONS ON WINDY DAYS. IN HEAVY TRAFFIC THIS BECOMES A VERY STRESSFUL DRIVING CONDITION. WHEN ALL OTHER DRIVING RESPONSIBILITIES ARE THROWN INTO THE MIX IT IS VERY CHALLENGING TO DRIVE THE VEHICLE. TOYOTA'S CHOICE OF STEERING COMPONENTS ARE INFERIOR RELATIVE TO THEIR ADVERTISED QUALITY. *NM

2004 TOYOTA SIENNA CE -- WHEN THE AIR CONDITIONING IS ON FOR A WHILE, THE INTAKE BUTTON LIGHT IS AUTOMATICALLY ON AND THE COOL AIR FROM THE AIR CONDITIONING IS GETTING WARM . I THINK IT STARTS THE RECIRCULATION OF INTERIOR AIR AND THE COMPRESSOR IS AUTOMATICALLY OFF. THE PROBLEM IS THAT THE AIR GETTING WARMER AND THE COMPRESSOR IS STILL NOT ON AND I FEEL LIKE NO COOL AIR CONDITIONING AT ALL. AND TH INTAKE BUTTON CANNOT BE MANUALLY OFF WHEN IT IS ON AUTOMATICALLY. *MI. *AK

VEHICLE TRANSMISSION APPEARS TO HAVE A SIGNIFICANT DELAY, DEAD SPOT OR TROUBLE DECIDING WHAT GEAR IT WANTS TO BE IN. PRIMARILY WHEN ACCELERATING IF HESITATION OR A LIFTING OF THE PEDAL TAKES PLACE AND THEN GAS IS APPLIED AGAIN THE CAR LURCHES AFTER HESITATION AND DOWNSHIFTS JERKING THE CAR. THIS CAN'T POSSIBLY BE HEALTHY FOR THE VEHICLE TRANSMISSION LONG TERM AS WELL AS OTHER CAR PARTS. I HAVE HAD TO CHANGE MY DRIVING HABITS TO ACCOUNT FOR THE POOR DESIGN OF THE TRANSMISSION. I'VE REGISTERED MY COMPLAINT W/THE DEALER AND THEY'VE CHECKED TO SEE IF THE LATEST SOFTWARE WAS ON MY VEHICLE AND IT WAS. THEY ALSO INDICATED THAT THERE HAVE BEEN OTHER COMPLAINTS OF THIS TYPE. THE MAJOR CONCERN IS LONG TERM AND IF MY TRANSMISSION GOES BAD 3-5-7-10 YEARS FROM NOW, HOW MUCH OF THIS IS ACTUALLY TOYOTA'S FAULT FROM POOR DESIGN BUT THEN I HAVE TO INCUR THE COST. AT A LARGE PRICE TAG INITIALLY THIS IS NOT FAIR TO THE CONSUMER. *NM

THE DVD PLAYER IN THE REAR HAS BEEN ADVERTISED TO BE FOR ALL PASSENGERS IN THE REAR SEATS. IT ALSO CLEARLY HAS TWO POSITIONS TO THE SCREEN AND APPEARS TO HAVE BOTH POSITIONS SO THAT WHEN CHILDREN OF LEGAL SIZE AND AGE ARE SITTING IN THE MIDDLE AREA THEY CAN SEE THE SCREEN VS IT LOOK LIKE A NEGATIVE (PHOTO FILM). THE DVD SCREEN IN OUR NEW SIENNA DOES NOT WANT TO STAY IN THE REAR-MOST POSITION. THE SCREEN CAN NOT BE VIEWED FROM THESE MIDDLE SEATS UNLESS A PERSON IS AS TALL AS THE HEAD RESTS W/OUT THE SCREEN BEING IN THIS REAR-MOST POSITION. HENCE I DRIVE AND CONSTANTLY REMOVE MY HAND FROM THE WHEEL, CHANGE MY STATURE AND FOCUS OF DRIVING TO REPOSITION THE SCREEN BECAUSE WITH EVERY BUMP OR EXPANSION JOINT MY CHILD REQUESTS, "PUT IT BACK PLEASE." "PUT IT BACK PLEASE." "PUT IT BACK PLEASE". TOYOTA TOTES QUALITY BUT THIS IS POOR DESIGN AND IT WILL GET WORSE AS THE CAR LOOSENS FROM WEAR. I DON'T BELIEVE THAT THIS IS WHAT WAS INTENDED FOR THE DESIGN. THE DEALER STATES THAT IT'S OPERATING NORMALLY. I ASKED FOR A TECHNICAL BULLETIN DESCRIBE THE DESIGN OF THE ENTERTAINMENT SYSTEM. THIS HAS NOT BEEN PROVIDED TO DATE. *NM

AFTER 5 MONTHS OF PURCHASING A 2004 TOYOTA SIENNA THE TRANSMISSION WENT OUT AND WAS REPLACED. THE VEHICLE CONTINUES TO LAG AND LURCH.*AK

THE NEW MODEL YEAR 04 TOYOTA SIENNA VANS AND HIGHLANDER SUV HAVE POORLY DESIGNED AND OR MISADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ONCOMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK

I NOTICED AN ARTICLE RECENTLY ABOUT A PROBE INTO TOYOTA'S (CAMRY AND LEXUS) THAT SURGE. MY 2004 TOYOTA SIENNA SURGES FORWARD WHEN BRAKING AND THOUGH IT DOES NOT DO THIS CONSISTENTLY, IT HAPPENS EVERY SO OFTEN AND COULD POTENTIALLY CAUSE AN ACCIDENT. I HAVE REPORTED THIS TO THE DEALER AND THEY HAVE EXAMINED THE VEHICLE AND SAID THAT THERE IS NOTHING WRONG. MY PERSONAL EXPERIENCE WITH THE ELECTRONIC THROTTLE CONTROL IS THAT NOT ONLY DOES IT SURGE WHEN BRAKING, THERE IS ALSO A DELAY IN THE SIGNAL WHEN ACCELERATING THAT EITHER CAUSES AN UNSAFE DELAY IN ENTERING INTO TRAFFIC AND CAN ALSO CAUSE THE VEHICLE TO "PEEL OUT" FROM A STOPPED POSITION. I BASICALLY FEEL UNSAFE IN THIS VEHICLE, YET MY CONCERNS VOICED TO THE DEALER HAVE BEEN DISMISSED. THIS DEFECT NEEDS TO BE SERIOUSLY MONITORED IN SIENNAS AS WELL AS OTHER TOYOTAS WITH THE ELECTRONIC THROTTLE CONTROL.*AK

ON 5/29/2004 I PURCHASED MY TOYOTA SIENNA. I STARTED HAVING "MYSTERIOUS" LIGHTS COMING ON AT ALL DIFFERENT TIMES. ON 7/15/2004, I WENT OUT TO MY CAR AND IT WOULDN'T START. THIS WAS THE BEGINNING OF A NIGHTMARE. SINCE THEN MY CAR HAS BEEN IN THE SHOP AT LEAST 6 TIMES FOR THIS PROBLEM. I HAVE NOT HAD MY CAR START AT LEAST ONCE A MONTH SINCE I PURCHASED IT. I WOULD USUALLY JUST JUMP THE BATTERY BUT THEY COULD NEVER TELL ME THE REASON WHY IT KEPT ON HAPPENING. THERE WERE TIMES THAT I COULDN'T EVEN LEAVE MY DOORS OPEN FOR 5 MINUTES WITHOUT IT WEARING THE BATTERY DOWN. WHEN THE BATTERY IS CHECKED IT IS ALWAYS FINE. WHEN THE BATTERY IS FULLY CHARGED I HAVE THE INTERIOR LIGHTS TURN ON FOR NO REASON. THEY HAVE PUT IN A NEW BATTERY AND REPLACED THE JBL AUDIO SWITCH BECAUSE THAT HAD BEEN SHOWN TO TURN ON INTERMITTENTLY AND DRAIN THE BATTERY/ENGINE. NEITHER OF THESE SOLUTIONS HAVE WORKED. THEY FINALLY TOLD ME THAT MY CAR HAD TOO MANY "BELLS AND WHISTLES" (WHICH ALL ARE FACTORY INSTALLED) AND THAT I NEED TO CONNECT TO A CAR CHARGER WHEN I COME HOME OR TO GO ON LONG DRIVES AT LEAST ONCE A WEEK. *TR

MANUAL SLIDING DOOR DOES NOT STAY OPEN WHEN WINDOW ROLLED DOWN. ON MY 2004 SIENNA LE, THE MANUAL SLIDING DOOR ON THE DRIVER'S SIDE DOES NOT LATCH OPEN IF THE WINDOW IN THAT DOOR IS ROLLED DOWN. THIS ALLOWS THE DOOR TO SLIDE FORWARD ON EVEN A SLIGHT INCLINE AND RUN INTO OCCUPANTS EXITING THE VEHICLE. THE POWER SLIDING DOOR ON THE PASSENGER SIDE DOES NOT HAVE THIS PROBLEM, AND THERE IS ALSO NO PROBLEM IF YOU FIRST OPEN THE DOOR AND THEN ROLL DOWN THE WINDOW. *LA

WHILE VEHICLE WAS SITTING IN CONSUMER'S DRIVEWAY CONSUMER'S CHILD KNOCKED THE GEAR SHIFT INTO DRIVE AND VEHICLE ROLLED BACKWARDS, SLAMMING INTO A WALL ACROSS THE STREET. THE CHILD WAS NOT HURT, BUT THE VEHICLE AND THE WALL WERE DAMAGED. VEHICLE'S MANUAL STATED THAT VEHICLE COULD NOT BE SHIFTED INTO GEAR WITHOUT A KEY BEING IN THE IGNITION.*AK

WHEN THE SLIDING DOOR WINDOW IS ROLLED DOWN ON THE DRIVER-SIDE NON-POWERED DOOR, THE SLIDING DOOR DOES NOT LATCH IN THE OPENED POSITION..THEREBY MAKING THE SLIDING DOOR TO SLIDE CLOSE AUTOMATICALLY CAUSING INJURY TO PASSENGERS ESPECIALLY CHILDREN GETTING OFF THE VAN. *LA

VEHICLE EXPERIENCED BRAKE FAILURE WHEN DEPRESSED AT 15 MPH. CONSUMER'S VEHICLE STOPPED WHEN IT REAR ENDED ANOTHER VEHICLE. DEALERSHIP PERFORMED A DIAGNOSTIC TEST IN WHICH NO FAILURE WAS DETECTED.*AK

MY WIFE WAS IN AN ACCIDENT WHILD DRIVING OUR NEW, 2004 (3400 MILES) TOYOTA SIENNA. WE BELEIVE THAT THE CAUSE OF THE ACCIDENT WAS ANTILOCK BRAKE FAILURE.*AK THE CAR WAS TRAVELING AT 15 MILES PER HOUR. SHE WENT FROM ACCELLERATOR TO BRAKES AND THE BRAKES NEVER APPLIED. SHE SLAMMED INTO THE CAR THAT WAS IN FRONT OF HER. WE HAVE TRIED REPEATIDLY TO CONTACT TOYOTA BUT THEY HAVE NEVER CALLED US. THE DEALER IS NOT PROVIDING US ANY ASSISTANCE AND ARE DISMISSING OUR ASSERTIONS AS REDICULOUS. PLEASE HELP US.

CONSUMER STATED THAT WHEN THE BRAKES WERE APPLIED THE PASSENGER FRONT SEAT MOVED ABOUT A 1/4". MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. HOWEVER, AFTER TESTING THE BRAKES AND THE MOVEMENT OF THE SEAT, MANUFACTURER TOLD CONSUMER THAT THIS WAS NORMAL, AND THAT OTHER VEHICLES WERE SIMILAR. CONSUMER WAS VERY DISAPPOINTED WITH THE RESULTS. *AK

WHILE APPROACHING A LEFT HAND TURN OFF A 4 LANE UNDIVIDED HIGHWAY I SAW A VEHICLE APPROACHING IN THE MIDDLE MOST LANE WITH ITS LEFT TURN SIGNAL ON WHICH I INTERPRETED AS A SIGN THAT THE VEHICLE WAS GOING TO MAKE A LEFT TURN WHERE I WAS ALSO TURNING. BUT IT TURNED OUT THE TURN SIGNAL MUST HAVE JUST BEEN FORGOTTEN ABOUT AND THE VEHICLE WAS INTENDING TO CONTINUE TRAVELLING STRAIGHT. BY THIS TIME I HAD ALREADY STARTED MY TURN AND WAS IN THE PATH OF THE ONCOMING VEHICLE. WHEN I REALIZED THAT THE VEHICLE WAS NOT GOING TO TURN I FLOORED THE ACCELERATOR TO GET OUT OF ITS WAY. THE SIENNA SEEMED TO SLOW DOWN VIOLENTLY AS ALL PASSENGERS IN MY SIENNA LURCHED FORWARD, AND THEN THE TRANSMISSION FINALLY SEEMED TO KICK IN AFTER WHAT SEEMED LIKE A COUPLE OF SECONDS OF SITTING HELPLESSLY IN THE PATH OF THE ONCOMING VEHICLE, WHICH HAD TO SLAM ON ITS BRAKES TO AVOID COLLIDING WITH US. THIS ACCELERATION HESITATION COULD HAVE BEEN MUCH MORE DANGEROUS IF THE OTHER DRIVER HAD NOT BEEN DRIVING DEFENSIVELY.*AK

REAR MANUAL PASSENGER DOOR IN TOYOTA SIENNA LE (8 PASSAGER) DOES NOT LATCH UNDER CERTAIN CONDITIONS ( WE HAVE NARROWED IT DOWN TO WHEN WINDOWS ARE LEFT OPENED). IN TEXAS DUE TO HEAT CONDITIONS, WINDOWS ARE LEFT OPEN DURING SPRING AND FALL SEASONS. MY DOGS HAVE BEEN STRUCK NUMEROUS TIMES BY "NON-LOCKING" DOORS AND IT HAS ALSO CAUGHT MY HAND ONCE (WHEN PARKED AT AN INCLINE). THIS IS VERY DANGEROUS AND WE HAVE INSTRUCTED OUR KIDS TO ONLY USE THE RIGHT SIDE POWER DOOR DUE TO THIS SAFETY ISSUE. DEALER HAS INDICATED THEY CANNOT FIX THE PROBLEM. FOR A VEHICLE DESIGNED FOR FAMILY USE (INCLUDING KIDS), THIS ISSUE NEEDS TO BE RESOLVED BEFORE KIDS GET HURT.*AK

VSC ENGAGES AT HIGHWAY SPEEDS: VEHICLE ALARM SOUNDS, BRAKES DEPLOY ABRUPTLY AND UNEXPECTEDLY, STEERING PULLS, ACCELERATOR GOES DEAD (PULSE RACES, ADRENALINE COURSES). FIRST COMPLAINED TO DEALER AFTER FOUR INCIDENTS IN FIRST 20K MILES: HAD ONLINE TESTIMONIALS OF YAW SENSOR, STEERING ANGLE SENSOR AND ECM REPLACEMENTS AS POSSIBLE REMEDIES; DEALER REBUFFED MY COMPLAINTS, DENYING SERVICE TO SENSORS, AND SUGGESTED MY TIRES HAD 'GONE SQUARE'. I HAVE LIVED WITH THE CONDITION FOR A TOTAL OF SEVEN YEARS. THE CAR NOW 'GOES OFF' MAYBE THREE TIMES PER EVERY 20 MILES DRIVEN, UNPREDICTABLY AND ALWAYS SHOCKINGLY. MY FAMILY REFUSES TO RIDE IN THE CAR. I CANNOT SELL IT IN GOOD CONSCIENCE, AS THE DEFECTS CANNOT BE CONFIRMED BY THE DEALER (AND APPARENTLY THEREFORE DO NOT EXIST), SO THERE IS NO WAY FOR IT TO BE 'MADE SAFE' FOR A SUCCEEDING OWNER. ITS REMAINING $10K+ EQUITY HAS BEEN NULLIFIED BY THIS DEFECT. *TR

WHILE DRIVING DRIVER'S SIDE SLIDING DOOR LOCKED AND UNLOCKED FOR NO REASON. VEHICLE WAS TAKEN TO THE DEALERSHIP, WERE THEY REPLACED THE MOTOR LATCH AND A HINGE. *AK

EMAIL FM LISA DAWN JONES (KY) RE HER DEFECTIVE 2001 TOYOTA SIENNA, THE GAS TANK & RADIATOR HAVE BEEN REPLACED & THE ENGINE GELLED.*MR THE CONSUMER RECENTLY PURCHASED A 2004 SIENNA AFTER LEARNING THAT IT WAS TOTALLY REDESIGNED INCLUDING THE ENGINE. IMMEDIATELY AFTER PURCHASING THE VEHICLE THE CONSUMER HEARD THAT THERE WAS A PROBLEM WITH THE GAS TANK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES. TO DATE THE CONSUMER HAS HAD THE GAS TANK REPLACED, THE RADIATOR REPLACED AND IS IN THE PROCESS OF HAVING THE GAS TANK REPLACED A SECOND TIME. *NM

WHEN I STEP ON THE GAS THERE IS A PAUSE. TOYTOTA SAYS IT'S AN IDENTIFIED PROBLEM WITH THE TRANSMISSION. WHEN I HIT THE GAS, THE CAR SHOULD MOVE!*AK

CONSUMER'S VEHICLE WAS INVOLVED IN A LATERAL COLLISION DURING WHICH ANOTHER VEHICLE RAN A STOP SIGN IN FRONT OF CONSUMER'S VEHICLE. CONSUMER'S VEHICLE HIT THE OTHER VEHICLE AT 25 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. BOTH DRIVER AND THE FRONT PASSENGER WORE SEAT BELTS. HOWEVER, BOTH DRIVER AND PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO A LOCAL HOSPITAL. DEALER/ MANUFACTURER WERE NOT NOTIFIED. *AK

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOORS WERE TOO HEAVY FOR THE VEHICLE AND BEGAN TO FALL OFF THE HINGES. THE DOORS WOULD ALSO FREEZE AND COULD NOT BE OPENED WHEN IT WAS SNOWING OR THERE WAS FREEZING RAIN. THE SLIDING DOOR COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE SLIDING DOOR SUB-CONTROL ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN HER CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 119,350.

2004 TOYOTA SIENNA LE -- THE AIR GENERATED BY THE A/C CYCLES FROM COOL/COLD TO WARM WHEN THE COMPRESSOR STOPS; THE AIR RETURNS TO COOL/COLD WHEN THE COMPRESSOR RE-ENGAGES. DEALER SAYS THIS IS NORMAL; IT MAY IN FACT BE NORMAL FOR THIS MAKE AND MODEL BUT IT IS VERY DIFFERENT FROM ANY OTHER AIR-CONDITIONED VEHICLE I HAVE EVER OWNED. I HAVE NEVER HAD THE AIR TEMPERATURE VARY AS MUCH DURING NORMAL OPERATION. THE DEALER SUGGESTED LEAVING THE A/C SET ON "RECIRCULATED AIR", BUT THIS CONTRADICTS THE INSTRUCTIONS FOUND IN THE OWNER'S MANUAL.*AK

WHEN OUR VEHICLE WAS JUST PURCHASED, WE HAD BROUGHT IT HOME AND WAS SHOWING IT TO FAMILY WHEN OUR 2-YEAR OLD SON PULLED ON THE SLIDING DOOR HANDLE, AND THE DOOR BEGAN TO OPEN (WE THOUGHT THE CHILD LOCKS WERE ON, BUT THIS WAS NOT THE CASE). HE WAS SURPRISED AND WAS AFRAID OF FALLING OUT OF THE VAN, SO HE JUST HELD ONTO THE HANDLE. AS THE DOOR WAS OPENING, HIS HEAD THEN WAS DRAGGED BETWEEN THE SLIDING DOOR AND THE SIDE OF THE VAN. BUT THE VAN DOOR DID NOT STOP OPENING. IT JUST CONTINUED OPENING, EXERTING EVEN MORE FORCE ON OUR SON'S HEAD. FORTUNATELY WE WERE ABLE TO GRAB THE DOOR AND FORCEFULLY PULL IT BACK CLOSED BEFORE OUR SON WAS HORRIBLY INJURED. WE WERE UNDER THE ASSUMPTION THAT THE SAFETY FEATURE OF THE SLIDING DOORS WOULD HAVE STOPPED THE DOOR FROM OPENING WHEN IT FELT RESISTANCE, BUT THAT WAS OBVIOUSLY NOT THE CASE. *AK

DRIVER'S SIDE DOOR MAKES A POPPING NOISE WHEN OPENED & CLOSED. DEALER INSPECTED IT AND INDICATED IT WAS A DRIVER STRAP WELD THAT IS BAD. DISTRICT SERVICE MANAGER OFFERED TO COVER 50% OF REPAIR WHICH I REFUSED AS THIS IS A COMMON DEFECT WITH SIENNAS ('04 TO '07). TOYOTA PREVIOUSLY ISSUED A "WARRANTY ENHANCEMENT" FOR THIS DEFECT BUT HAS NOT BEEN ACCOUNTABLE FOR THEIR POOR DESIGN AND MATERIALS. A CALL TO TOYOTA CONSUMER AFFAIRS WAS NOT SUCCESSFUL IN RESOLVING THE PAYMENT ISSUE. *TR

MY CHILDREN WERE TRYING TO GET TO THE THIRD ROW SEAT AND PULLED ON THE LATCH OF THE SEAT ON THE SECOND ROW AND THE SEAT RAPIDLY SNAPPED DOWN AND OUT CRUSHING MY LITTLE ONE. SINCE THAT INCIDENT MY CHILDREN WERE VERY CAREFUL ABOUT USING THE HANDLE TO BRING THE SEAT DOWN. I HAVE HAD OTHER PEOPLE RIDE IN MY CAR THAT DO NOT KNOW HOW FAST AND DANGEROUS THESE SEATS SNAP DOWN AND OUT THAT HAVE BEEN HIT BY THE SEATS ON MY OCCASIONS. WE CALL IT THE "JAWS OF DEATH" BUT THIS IS NOT A LAUGHING MATTER. I DID WRITE TO TOYOTA ABOUT THIS BUT NEVER EVEN RECEIVED A RESPONSE. THE OTHER PROBLEM WE'VE HAD HAS BEEN WITH THE SLIDING DOORS. THEY KEEP BREAKING AND NOT CLOSING PROPERLY. *TR

RIGHT SIDE SECOND ROW SEAT BELT FAILS EVERY 2000 TO 3000 MILES. ENCASEMENT IS LOCATED ON THE SEAT ITSELF INSTEAD OF THE ROOF OF THE VEHICLE. THIS CLIP HOLDING THE ENCASEMENT TOGETHER POPS OUT ALLOWING THE SEAT BELT TO CATCH IN OPENING BELOW, CAUSING THE SEAT BELT TO FAIL. A CHILD OR PASSENGER COULD BE SERIOUSLY HURT. MOST PEOPLE WON'T EVEN REALIZE THERE IS A PROBLEM UNLESS THEY CHECK THIS BELT REGULARLY AS CHILD PASSENGERS GENERALLY WON'T TELL YOU WHEN THE BELT DOESN'T NOT OPERATE CORRECTLY. *JB

THE INTERIOR LIGHTS DO NOT TURN OFF AUTOMATICALLY AFTER 20 MINUTES AS STATED IN THE BROCHURE AND OWNER'S MANUAL. THIS DRAINS THE BATTERY, AND LEAVES PEOPLE STRANDED. AK

SEE COMPLAINT NUMBER 10120930 AND 10112448. I DO HAVE HAD THIS PROBLEM ON MY 2004 SIENNA LE AWD. . MY PROBLEM IS IDENTICALLY TO COMPLAINT NUMBER 10120930. I HAVE CONTACTED MY TOYOTA DEALERSHIP AND THEY GAVE ME THIS "OH YOU HAVE TO ROTATE YOUR TIRES AND TIRES WEAR MORE ON MINIVANS" CRAP. MY TIRES SHOULD NOT BE WEARING AT 6-12,000 MILES. THEY REPLACE BOTH FRONT ENDS AND NOW THEY ARE WEARING OUT AGAIN. I SINCERELY HOPE THAT YOU TAKE THIS MATTER SERIOUSLY AND HAVE TOYOTA LOOK AT THE SUSPENSION AND DRIVE TRAIN ISSUES AND DO A RECALL.

VEHICLE HESITATES/FAILS TO MOVE FORWARD IN THE FOLLOWING MODE: AFTER BRAKING, WHEN THE VEHICLE IS STILL MOVING BETWEEN 5 TO 15 MPH, THE VAN DOES NOT RESPOND TO ACCELERATOR PEDAL INPUT; VEHICLE HESITATES WITH NO MOVEMENT FORWARD, THEN SHIFTS HARD INTO FIRST GEAR AND LURCHES FORWARD. WE HAVE HAD 2 CLOSE CALLS, WAITING FOR THE VEHICLE TO RESPOND TO ACCELERATOR PEDAL INPUT. ALSO, ACCELERATOR PEDAL HAS A DEAD SPOT. THE FIRST HALF INCH OF PEDAL CAUSES NO RESPONSE FROM VEHICLE). THIS "DEAD SPOT" ALONG WITH THE HESITATION NOTED ABOVE CAN RESULT IN A 2 SECOND RESPONSE FAILURE FROM THE VEHICLE. THIS SITUATION HAS PUT MY FAMILY IN HARMS WAY ON NUMEROUS OCCASIONS.*AK

FROM THE DATE OF PURCHASE, THE SLIDING PASSENGER DOORS ON MY SIENNA DO NOT STAY OPEN WHEN THE NOSE OF MY VEHICLE IS POINTING DOWNHILL. THE DEALERSHIP SAYS THEY CAN NOT DUPLICATE THIS AND HAVE NEVER HEARD ANOTHER COMPLAINT. *JB

I BOUGHT A 2004 TOYOTA SIENNA VAN, PUT A HITCH ON IT AND IT SCRAPES THE GROUND GOING OVER SPEED BUMPS, STEEP DRIVEWAYS, ETC WITHOUT ANY LOAD ON THE HITCH MOUNT. THE VEHICLE SHOULD BE EQUIPPED WITH AIR SHOCKS IF TOYOTA WANTS TO ADVERTISE THAT THE VAN CAN TOW TRAILERS. THIS IS A DESIGN FLAW DUE TO THE TRUNK SPACE REQUIRED FOR STOWING THE REAR FOLDING SEATS. A HITCH CAN NOT BE MOUNTED ANY HIGHER OR CLOSER TO THE BUMPER BECAUSE OF THE SEAT STORAGE AREA. *JB

THE MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK THE CONSUMER WAS INFORMED THAT THE BRAKES HAD 2% OF LIFE LEFT AND THE DRUMS HAD TO BE MACHINED. THE VEHICLE NEVER GAVE ANY WARNING THAT THE BRAKES WERE BAD. *SC *JB

2004 ALL WHEEL DRIVE TOYOTA SIENNA WEARS TIRES DOWN TO METAL CORDS ON INSIDE EDGES WERE EXTREMELY CHOPPED AT 11,000 MILES AND WORN TO METAL BY THE TIME TOYOTA REPLACED AT 23,000 THIS IS NOT A SAFE CONDITION ,NO ONE CAN EXPECT TO SEE SEPERATED TIRE CORDS AT 23,000 ON ANT PRODUCTION VEHICLE,,VEHICLE CAME WITH DUNLOPS DSST 22560-17 AND WERE REPLACED WITH BRIDGESTONE B380 RUNFLATS AT TOYOTAS EXPENSE .HOWEVER THIS IS A DESIEGN FLAW IN OUR OPINION ,DOES THE ALL WHEEL DRIVE PUSH AND PULL ON SUSPENSION CAUSING TIRE WEAR???,,WE FEELS TOYOTA NEEDS TO RETOFIT SUSPENSION OR COME UP WITH A RUNFLAT TIRE THAT CAN HAVE NORMAL WEAR.

TWO MONTHS AGO CONSUMER RECEIVED A RECALL LETTER REGARDING THE FUEL TANK. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK