2009 Toyota Sienna Complaint Log

ON AN EARLY SATURDAY APRIL 18, 2009 TRIP TO THE AIRPORT THE CRUISE CONTROL STUCK WHILE ACCELERATING AND WOULD NOT DISENGAGE BY PRESSING THE BRAKE PEDAL OR BY PULLING THE CRUISE CONTROL LEVER (LOCATED ON THE STEERING COLUMN) TOWARDS THE DRIVER. I HAD JUST GONE THROUGH AN AUTOMATIC TOLLGATE IN THE FAR LEFT LANE AND BEGAN ACCELERATING (AND PROBABLY HIT THE 'RESUME' FEATURE OF THE CRUISE CONTROL LEVER) IN ORDER TO GET IMMEDIATELY OVER TO THE FAR RIGHT LANE TO EXIT. WITHIN SECONDS I WAS UP TO AN ADEQUATE SPEED AND TOUCHED THE BRAKE. THE CAR CONTINUED ACCELERATING. I PRESSED THE BRAKE MORE FIRMLY AND PULLED THE CRUISE CONTROL LEVER TOWARDS ME. NEITHER ACTION DISENGAGED THE CRUISE CONTROL. I WAS ABLE TO AVOID TRAFFIC AND POINT THE CAR TOWARDS THE RIGHT SHOULDER. I THEN PUSHED THE GEAR SHIFT INTO NEUTRAL AND THE CAR ENGINE SLOWED DOWN, THE CAR STOPPED ACCELERATING, AND THE CRUISE CONTROL DISENGAGED. ON MY RETURN TRIP I TRIED TO DUPLICATE THE ACTIONS WHICH PRECEDED THE PROBLEM BUT WAS NOT SUCCESSFUL. (I HAVE DRIVEN THE CAR ABOUT 5600 MILES AND THIS WAS THE FIRST TIME THIS PROBLEM HAS OCCURRED.) THE SAME DAY I TOOK THE CAR TO A LARGE TOYOTA DEALER. THEY DROVE THE CAR SEVERAL MILES AND DID NOT HAVE THE PROBLEM OCCUR. SO THEY WERE NOT ABLE TO FIND A PROBLEM. THEY SAID THEY COULD ONLY FIX A PROBLEM IF THEY COULD EXPERIENCE IT. AND, THEY SUGGESTED I TAKE THE CAR TO THE TOYOTA DEALER THAT SOLD IT TO ME. LATER THE SAME DAY I DID RETURN THE CAR TO THE TOYOTA DEALER THAT SOLD IT TO ME. THEY WERE GOOD LISTENERS AND KEPT THE CAR FOR SEVERAL DAYS OF DRIVING, DIAGNOSTICS, AND PHONE CALLS TO TOYOTA. BUT, IN THE END THEY TOO, COULD NOT LOCATE A PROBLEM AND RETURNED THE CAR TO ME UNCHANGED. MY CONFIDENCE IN THIS VEHICLE IS GREATLY DIMINISHED. WHILE I WAS SUCCESSFUL IN DISENGAGING THE ACCELERATING CRUISE CONTROL BY PUTTING THE CAR INTO NEUTRAL I DO NOT WANT TO HAVE TO DEPEND ON THAT ESPECIALLY IN A HEAVY TRAFFIC SITUATION. *TR

IN APRIL 2009 THE ACCELERATOR STUCK ON MY 2009 TOYOTA SIENNA VAN. THE DEALER FAILED TO REPLICATE THE PROBLEM AND NEITHER THE DEALER NOR TOYOTA HAS MADE ANY PROGRESS TO RESOLVING. NOW I SEE WHERE A VAST NUMBER OF OTHER TOYOTA VEHICLES ARE SIMILARLY PLAGUED AND MY CONFIDENCE IN THE SIENNA IS FURTHER ERODED. PLEASE HELP! TW*

I HAVE A 2004 TOYOTA SIENNA (10000 ML.)IN A VERY GOOD CONDITION, LAST MONTH PASSENGER SIDE POWER SLIDING DOOR STOPPED WORKING. DEALER WANTED OVER $1500 TO FIX IT. THIS AFTER GOING THOUGHT FRONT DRIVER SIDE DOOR RECALL ( TOYOTA DEALER FIXED IT 3 TIMES)AND BACK TRUNK DOOR STRUTS RECALL IT SEEMS THAT THIS VAN HAS SOME SERIOUS DOOR PROBLEMS. AFTER USING SOME ONLINE BLOGS I DISCOVERED THAT THERE IS A LOT OF SIENNA OWNERS WITH THE VERY SAME PROBLEM, BESIDE THE FACT I AM DRIVING TWO 5 YEAR OLD KIDS IN THIS VAN EVERY DAY AND THIS CLEARLY CREATES A VERY DANGEROUS SAFETY CONCERN. *TR

2009 TOYOTA SIENNA WITH LESS THAN 700 MILES HAD THE AUTOMATIC SLIDING DOOR BREAK. SHOULD BE COVERED UNDER WARRANTY. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STARTED THE VEHICLE AND THERE WAS AN EXCESSIVELY LOUD RATTLING NOISE IN THE ENGINE COMPARTMENT. IN ADDITION, AN ODOR OF ANTI-FREEZE CIRCULATED INSIDE OF THE VEHICLE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 3,000.

USUALLY IN COLD TEMPERATURES, WHENEVER THE REAR AUTOMATIC HATCH IS OPENED FROM THE EITHER THE FOB OR THE VAN'S CONTROL PANEL, THE REAR HATCH DOOR BEGINS TO CLOSE BACK WITHOUT WARNING/NOTICE. THIS HAS HAPPENED AT LEAST 20 TIMES SINCE WE PURCHASED OUR 2009 TOYOTA SIENNA IN DECEMBER OF 2008 AND IS INCREASING IN FREQUENCY. THE APPROXIMATE ONSET DATE IS RECORDED BELOW ON THIS FORM. WHEN IT BEGINS TO CLOSE, ADULTS AND CHILDREN HAVE BEEN TRAPPED BETWEEN THE HATCH AND THE VEHICLE, RESULTING IN PINNING AND CUTS TO THE HEAD. ONLY WITH STRONG MANUAL FORCE DOES THE HATCH STOP CLOSING. AS OF TODAY, 2/9/10, THERE HAVE BEEN NO NOTIFICATIONS OF A RECALL OR EFFORT TO CORRECT OR REPAIR THE PROBLEM. BECAUSE THE PROBLEM WAS INFREQUENT AT FIRST AND CORRECTED ITSELF WHEN THE TEMPERATURES GOT WARMER, WE THOUGHT IT WAS JUST A TEMPORARY GLITCH, BUT THEN THE PROBLEM REAPPEARED ONCE TEMPERATURES BEGAN TO GET COLD AGAIN IN THE FALL OF 2009. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE. THE DASHBOARD EXHIBITED FRACTURES AT THE DRIVER AND PASSENGER SIDE AIR BAG AREAS. THE SUNLIGHT CAUSED THE DASHBOARD TO BECOME STICKY AND CAUSED A REFLECTION ON THE WINDSHIELD THAT OBSTRUCTED THE DRIVER'S VIEW. THE DASHBOARD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.