2013 Toyota Tundra Suspension Problems

TL* THE CONTACT OWNS A 2013 TOYOTA TUNDRA. WHILE THE VEHICLE WAS BEING SERVICED AT ASHLAND HONDA TOYOTA (2301 LAKE SHORE DR E, ASHLAND, WI 54806, (715) 682-5252), THE TECHNICIAN NOTICED THAT BOTH REAR WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TOOK TRUCK IN AT 14,000 MILES WITH A DISTINCT VIBRATION TO DEALER WHERE TRUCK WAS LEASED. TRUCK WAS RETURNED WITH TIRES ROTATED AND TIRES REBALANCED. THIS PROBLEM RESURFACED AGAIN AT 24,000 MILES AND TRUCK AGAIN WAS TAKEN BACK TO DEALER. I WAS NOTIFIED BY DEALERS REP. THAT I NEEDED TO BUY 4 NEW TIRES TO WHICH I TOLD DEALER REP THAT THIS TRUCK WAS A LEASED VEHICLE WHICH I DID NOT OWN AND IT WAS UP TO DEALER TO FIX TRUCK. I ALSO GOT IN TUCH WITH THE MAKER OF THE TIRE WHICH WAS MICHILIN TIRE WHO STATED TO ME THAT THE TIRE IN QUESTION SIZE P255/70R 18 HAD A 5 YEAR 50,000 MILE WARRENTY. MICHILIN ASKED ME FOR THE NUMBER TO THE DEALER AND SAID THAT THEY WOULD GET IN TOUCH WITH DEALER TO TRY TO SEE WHAT THE PROBLEM WAS AND WORK WITH DEALER TO FIX THE SITUATION. I GOT IN TOUCH WITH DEALER ON THE NEXT BUSINESS DAY AND THE SERVICE MANAGER SAID THAT HE HAD CONSULTED MICHILIN AND TOYOTA AND THEY HAD WORKED IT OUT BUT ALSO REQUESTED FROM ME TO GIVE THE TRUCK A WHEEL ALIGNMENT, WHICH I AGREED TO. WHENI WENT TO THE DEALER LATER THAT AFTERNOON TO PICK UP THE TRUCK I PAID FOR THE ALIGNMENT ON TRUCK AND TALKED WITH THE SERVICE MANAGER WHO ELUDED TO ME THAT HE WAS TELLING ME SOMTHING THAT TOYOTA DID NOT WANT THE CUSTERER TO KNOW AND THAT WAS THAT TOYOTA WAS HAVING TRUBLE WITH THESE TRUCKS AND THAT THEY WERE TO HEAVY IN THE FRONT END FOR THE TIRES TO SUSTAIN THE WEIGHT BUT THAT MY TRUCK WAS READY AND I ASSUMED THAT 4 NEW TIRES HAD BEEN PUT ON THE TRUCK SO I PICKED IT UP AND DROVE OPFF. NOW APPOXIMATELY 3 WEEKS AGO AS I HAD JUST REACHED 34,000 MILES ON THE VEHICLE THE VIBRATION STARTED UP AGAIN AND AGAIN I CONSULTED MICHILIN AND THEY ASKED ME TO GO TO AN AUTHERIZED MICHILIN DEALER TO INSPECT THE TIRE AND TRUCK SUSPENSION SYSTEM. THIS WAS DONE AND TO MY SURPRISE I FOUND OUT THAT THE TOYOTA DEALEE HAD NOT REPLACED ALL 4 TIRES AS INDICATED AT 14,000 MILLES BUT ONLY PUT ON 2 TIRES.

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