2023 Toyota Tundra Complaint Log

I was driving down the [XXX] at 70 mph when suddenly the engine just went dead. There was no PRIOR warning as the orange engine symbol came on the dash at exactly the same time as the engine died. There were other warning symbols that came on the dash also at the same time. I then had to maneuver in heavy traffic without power steering or power brake at 70 mph to the side of the road which was very difficult and I felt very unsafe. It was frightening to say the least. I called the closest Toyota Dealership located in Bristol, Tn and they sent a tow truck to pick it up and take to their shop. I am now waiting for them to determine the extent of the damage. To be clear we have documentation of every required maintenance done. This truck is about 1 1/2 yrs old with only 68,000 miles on it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine misfired and failed twice in one year, and the vehicle is currently available for inspection. Both times the engine failed, I was on the freeway, which nearly caused cars and semi-trucks to rear-end me. I had a convoy of vehicles behind me and had to move to the right lane very cautiously. I reported the problem to the AutoNation Toyota dealership on Gulf Freeway. Yes, the dealership mechanics have inspected it, and it has been at the dealership since August 5, 2025. There were warning lights on the dashboard when the engine failed.

Recurring throttle lag. At a stoplight or stop sign at a full and complete stop I press down the accelerator and nothing happens for about a second and a half. When it finally does respond, it jumps as if it was struggling to get into gear.

I have been having issues with engine hesitation, especially when pulling out onto the highway. More noticeable as we live out of town and our entrance is on a highway curve. As when I pull out, the response time is bad and had nearly caused us to get into a accident.

The contact owns a 2023 Toyota Tundra. The contact stated that after performing an oil change, metal fragments were discovered in the engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, and the dealer confirmed that there were no active recalls associated with the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 36,000.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline) and 25V322000 (Exterior Lighting); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle was taken to the dealer for the recall repair and the vehicle was inspected. The contact was informed that the parts needed to be ordered, and the parts were ordered. The dealer contacted the contact, and the contact was informed that the parts were available. The contact scheduled an appointment for the recall repair however, when the vehicle was taken to the dealer, the contact was informed that the parts were sold. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We were driving down the highway and there was a startling loud explosion and I pulled the vehicle to the side of the road for inspection. I discovered that the rear panoramic sunroof had completely shattered, with no obvious cause. There were no other vehicles around. It was sunny and 90 degree F ambient air temperature outside. The air conditioner was running at the time. Fortunately the headliner screen was closed, otherwise the rear passengers may have been showered with broken glass.

The contact owns a 2023 Toyota Tundra. The contact stated that while cold-starting the vehicle, the vehicle was idling roughly. Additionally, while driving at various speeds, after removing the foot from the accelerator pedal, the vehicle vibrated abnormally. The contact stated that after depressing the accelerator pedal, the vehicle hesitated before responding as needed. There was no warning illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer system needed to be replaced. The vehicle was not repaired. The vehicle was recently taken for an oil change, and the contact was informed by the dealer that the oil would not be changed because the VIN was included in NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling) and was waiting to be completed. The contact was informed that another letter would be sent by the manufacturer when the vehicle could be repaired under recall. The contact had not yet received another letter from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The contact related the failure to the recall. The failure mileage was approximately 17,400.

When from a stop vehicle does not accelerate as normal, especially while turning. Lag and hesitation is experienced for a moment and then catches causing a rapid acceleration. When turning across oncoming lanes of traffic the unexpected lag and lack of acceleration considerably increases risk of side collision from cross traffic and risk of rear collision from traffic behind due to inability to know consistent time, speed, and acceleration needed to safely cross lanes of traffic and expected acceleration speed anticipated by vehicles from rear. Concern has been brought up to dealer and properly notified. Dealer was unable to replicate. No dash warnings appeared.

The vehicle inconsistently delays when accelerating from a stopped position. This is more frequently noticed shortly after starting the vehicle. This was first noticed around 10K miles, and my vehicle is currently at 25,235 miles. This has happened approximately 4-5 times. While at a stop sign, judging traffic to enter into the intersection I have pushed the gas with no response for 2-3 seconds then a sudden burst of power. Having worked as a state LEO/Trooper for over 25 years I find this very concerning. Any delay in acceleration for power could result in a collision.

I continue to get this message on my dash while driving and no one in front, on side or behind my vehicle: *Foreign Object Speed Acceleration reduced. *Radio Know broke a second time *windows stutter when going up or down while wet *windows rattle *poor acceleration at take off ( very dangerous on the expressway)

The truck will hesitate for a brief second while trying to accelerate from both stop and in drive where it'll jolt you forward. This will also happen when shifting into driving and it jolts you forward. This is a huge safety risk because my truck can stall when i need the truck to go. I have brought it up to the dealership which told me multiple times as "normal". No lights has popped up but I know my other cars doesn't stall when giving gas.

Engine is misfiring, truck vibrates when breaking when accelerating the engine cuts out dealership confirmed at service on 2/4/2025 that sensor needs to be replaced, need breaks, four tire rotation No No

While on vacation, approximately 400 miles from home, the engine dash light came on. The truck seem to be running fine but I did notice a different smell coming from the exhaust. I was able to return home and took it to the dealership as soon as possible. The dealership, Stephen Wade Toyota, contacted me and said that my driver side Cadillac converter had gone bad. They had no explanation of why it went out, but I would need a new one at $2,143.15. I asked if the Cadillac converter was covered under any type of warranty and the dealership informed me that in Utah it expired at 35,000 miles. Truck has 66,000 miles and regular maintenance has been performed on the vehicle. It seems extremely premature that a 2 year old vehicle with 65,000 miles would be experiencing a Cadillac converter failure.

Vehicle & Warranty Details Model: 2023 Toyota Tundra VIN: [XXX] Mileage at Failure: 34,658 miles Warranty Coverage: Factory bumper-to-bumper (3 years / 36,000 miles) — active Powertrain warranty (5 years / 60,000 miles) — active Toyota Platinum extended warranty (7 years / 100,000 miles) — active Maintenance: Oil changes every 5,000 miles (better than Toyota’s 10,000-mile recommendation) Symptoms & Failure Description Engine suddenly shut off while driving at about 50 mph with my [XXX] and [XXX] in the truck, Restarted once, then shut off again shortly after Engine now barely cranks and will not start Check engine light came on during initial failure No visible oil leak present Strong burning smell, similar to burning brakes or friction Prior to failure, noticeable hesitation on cold starts that cleared after a short time Toyota has diagnosed this issue as an Engine seizure and are NOT honoring the remedy included in the rod bearing/oil starvation failures in 2022–2023 Tundra's with the 3.5L twin-turbo V6 (engine code V35A-FTS) Symptoms consistent with Toyota Recall 24V381, although this VIN is not yet listed on the recall Typical failure includes: internal machining debris causing oil flow restriction, bearing damage, and eventual engine seizure without external oil leaks or loud noises INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Toyota Tundra. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The message “Engine Power Reduced – Pull Over Immediately” was displayed. The contact was able to pull over to the side of the road. The contact stated that while attempting to restart the vehicle, there was smoke coming out of the passenger's side of the hood. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be rebuilt. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 28,361.

P265/60/R20. All wheels are worn severely on outer wheels. One wheel is so severely worn on outer edge it’s into the secondary rubber and I was told it wasn’t safe to drive… Dealership said that it wasn’t safe to drive long distances that it could blow apart… as of know no one had admitted fault and they expect me to cover costs. Truck is 2023 with 19,500 miles on it. Pictures show the worst tire but all of the tires are wearing the same with the outer edge worn severely.

When accelerating from a stop, on occasion there is a multi second delay before the vehicle accelerates. I have had a few close calls with oncoming traffic when entering a new road from a stop due to these delays. It is quite worrisome. This has happened since new and after a software flash on the transmission.

SEAT SIDE PANELS (WHICH ARE PLASTIC) HAVE BEEN REPLACED 2 TIMES IN THE LAST YEAR AND NOW THE HAVE BROKEN AGAIN!!! I WOULD LIKE INFORMATION ON HOW TO GET THEM REPLACED AGAIN WITH STRONGER MATERIAL THAT WILL LAST AS IT SHOULD!!!!!

NHTSA SAFETY RECALL DELAY COMPLAINT Complainant: [XXX] State: Illinois Vehicle: •Year/Make/Model: 2023 Toyota Tundra SR5 Crew Max •VIN: [XXX] •Current Mileage: approx. 16,000 miles Recall Number: Toyota Safety Recall 25TB06 Dealer Holding Vehicle: Romeoville Toyota 684 S. Weber Road Romeoville, IL 60446 ________________________________________ Description of the Safety Issue and Delay I am filing this complaint to report an excessive and unreasonable delay in remedying a safety-related recall on my vehicle. My 2023 Toyota Tundra SR5 Crew Max has been out of service at an authorized Toyota dealership (Romeoville Toyota) since June 18, 2025 due to Toyota Safety Recall 25TB06. As of today, the vehicle has remained unrepaired for 224+ days with no confirmed completion date. Despite repeated inquiries, neither the dealership nor Toyota has provided a definitive timeline for completing the recall repair. While a rental vehicle has been provided, I remain without access to my own truck and have experienced an extended loss of use far exceeding what would be considered reasonable for a safety recall remedy. A manufacturer safety recall is intended to correct a defect within a reasonable period of time. A delay exceeding seven months leaves the consumer without their vehicle and raises concerns about Toyota’s ability to timely and adequately remedy safety defects once a vehicle is removed from service. This prolonged delay undermines the purpose of a safety recall and places an unfair burden on the consumer. I am requesting that NHTSA review this matter and intervene to ensure Toyota Motor North America provides a timely and appropriate remedy, including repair completion or alternative relief. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Toyota Tundra. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that the message “Engine Failure – Pull Over” was displayed after the failure. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine was blown. The dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

My 2023 Toyota Tundra experienced a complete engine failure at approximately 25,000 miles. The vehicle suddenly shut off while driving and had to be towed to the dealer, where technicians determined that the engine had seized due to a spun bearing and a broken connecting rod. Toyota replaced the short block under warranty. While I appreciate that Toyota covered the repair, I believe this failure is directly related to the same manufacturing defect that led to Toyota’s ongoing Tundra engine recall. However, my VIN was not included in that recall campaign. Based on the nature of the failure, timing, and identical symptoms reported by many other Tundra owners, it appears Toyota’s recall does not fully capture all affected engines. In my case, the dealership documented that the piston connecting rod broke apart and that the main bearing spun—issues consistent with the debris and machining defects referenced in Toyota’s recall. Rather than performing a complete engine replacement (as done for covered VINs), Toyota only replaced the short block assembly, leaving other components potentially contaminated or compromised. This situation raises a broader safety concern: engine seizure at highway speeds poses a sudden loss-of-power risk that could lead to accidents. I urge NHTSA to investigate whether Toyota’s current recall scope is too narrow and to determine if additional Tundra engines—including mine—should be included.

Vehicle alignment caused per mature outside tire wear on both front tires. Service bulletin found for different trim level but not for my vehicle. Dealership suggested paying for alignment to remedy. Vehicle and tires have 28000 miles

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V322000 (EXTERIOR LIGHTING). The contact became aware that water was entering into the vehicle through the taillight assembly. Whenever water entered the vehicle, the taillights and turn signals failed to function as intended. No warning lights were illuminated. The turn signal were blinking quickly during the failure. The vehicle was not diagnosed or repaired. The contact replaced the taillight independently. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Driving on the freeway when I heard what sounded like a gunshot. I kept looking around to see what had hit me. It sounded like it came from the right side of my truck. I couldn't see anything amiss. I started hearing crackling when my hearing cleared up a little. I drew back the moonroof cover to find that the glass had shattered. I don't recall seeing any debris strike the truck. I've saved video on my dash cam and can't see anything from the roadway coming at the truck during that time.

Whenever it rains in DFW, vehicle emits a foul/musty odor from the HVAC system. Only happens when it rains. HVAC setting has always been the same, "Lo" temp, AC Mode ON, Recirculation mode ON, fan speed varies. Taken vehicle to two different dealerships and techs unable to duplicate. It doesnt rain much here in TX so it is hard to get it taken care of while still within warranty. My family and I use this vehicle primarily and I am concerned for my kids' lung health as they are [XXX], [XXX], and [XXX] years old as of writing. Running out of warranty time and hate to not get this fixed and be [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Toyota Tundra. The contact stated that upon starting the vehicle, the contact noticed an abnormal and clamoring sound coming from the engine. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the failure and confirmed that the parts were not yet available. The contact was offered the option to leave the vehicle in the dealer's possession, and the contact was also offered a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

Driving down the highway going about 80-85 mph and the engine just shuts offs. Get dash message to pull over engine has lost power. RPM gauge is at Zero (0). I eventually am able to pull over to the shoulder in which I shut the engine off. Tried to restart and engine wouldn't restart. After 5 min pass, I am able to start the truck back up and drive off. But now the confidence that my truck is safe to drive on the highway has been shot and I worry if I should even take it on the highway again. Took into local Toyota dealer to have it looked at and of course, service technician does not get any computer codes saying what happened. They could not duplicate the event, so they are putting me back in the truck with no explanation as to why it happened and if it will ever happen again. There was no true fix for this issue, just to bring it back it it happens again. The chances that if and when it does happen, there probably won't be a computer code again.

The engine seized up with 25,000 miles on it, on May 25th, 2025. I was not listed as under the engine recall, so they did a "Short Block" rebuild under warranty. I feel like this is insufficient and my vehicle should be under the recall for an entire new engine. My safety was put at risk because the vehicle shut down out of nowhere on a busy highway with narrow shoulders. I had to wait on the side of the road until a tow truck could get to me. Dealer confirmed it was seized up and ordered the short block replacement. No warning at all before the engine seized up.

There are 2 recalls on my 2023 Toyota Tunda, one was filed on 5/25/25 (approaching a year ago) and the other was filed on 11/6/25 and there is no remedy yet on either one of these issues. The 11/6/25 recall, on my notice they stated the remedy would be ready at the end of January or early February and there is no remedy yet. The other one from May is approaching a year from the notice. I am concerned that if these both warranted a safety recall, that with so much time passing, it continues to put me and my family's safety on hold while I feel Toyota is dragging their feet and not being held accountable for following through with these known recall issues.

My 2023 Toyota Tundra motor just locked up exactly as the events discussed on the recall with the same model. Toyota stated that my truck was not affected yet here we are. Toyota opted to do a short block replacement instead of the long block as they did with the other trucks. I am concerned that I will have similar failure down the line due to residual metal in the turbo lines and or turbos that will cause turbo and or possible engine filatures later down the line. This is a safety issue because it can result in me being stranded if failure occurs aware from home. This needs to be addressed. Also my truck lurges and the gas pedal does not always respond. A serious investigation needs to be launched against Toyota, these issues can result in many Americans dying if left un checked!!

Periodic sluggish gas pedal response. Often from a stop when pressing the gas pedal the truck lurches a little forward then slows down as if I took my foot off the pedal right after pressing it. Nearly got rear-ended a couple times.

The vehicle has a hesitation when accelerating or when I turn a corner and then try to accelerate it lags. Had a few incidents where I almost got rear ended due to the issue

The contact owns a 2023 Toyota Tundra. The contact stated that when the vehicle was started, the vehicle was unresponsive while depressing the accelerator pedal. The vehicle revved but failed to respond properly. The vehicle gradually reached 45 MPH, and then the check engine and several other unknown warning lights illuminated before the vehicle started losing motive power. The vehicle was unable to exceed 35 MPH. The vehicle was driven to a local dealer, and the dealer determined at first that the failure was related to the transmission, but later informed the contact that the failure was related to NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling). The contact was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 43,000.

While parked on May 8, 2025, the sunroof glass on my 2023 Toyota Tundra spontaneously shattered. Minutes earlier, I had moved the vehicle from my driveway to the street. I have home security video that shows the sunroof panel visibly flexing when I closed the driver’s door—suggesting internal stress. Later, when I opened the door again and got inside, the glass suddenly exploded, creating a loud noise and sending shards across the sunroof liner. The glass appeared to explode outward rather than inward, suggesting a possible pressure buildup. This vehicle had just received its 40,000-mile service, and the glass was intact and undamaged beforehand. There were no warning lights, impact marks, or objects that could cause damage near the truck at the time. The failure occurred under normal conditions—no driving, no people around. I consider this a serious safety risk: If this had occurred while driving or with passengers inside, it could have caused injury or distraction-related accidents. I have multiple videos from my home security system showing: 1. The sunroof flexing under door pressure 2. The moment the glass shatters The dealer (Bayside Toyota) is scheduled to inspect the vehicle. The failed sunroof is available for inspection upon request. I have also asked the dealership to file this incident as a safety incident related to the Toyota Tundra.

Recall has been out almost a year and no remedy. Does not seem like a timely manner for back up lights.

accelerator hesitates when pressing the accelerator at almost a complete stop.

Vehicle was accelerating down hill when ENGINE STOPPED LIGHT came on STOP IN A SAFE PLACE. I could not accelerate the gas or control the steering vehicle glided halfway to the side of the road before stopping. Engine stopped completely when exiting the vehicle smoke was coming out of the front hood. I could not shift the vehicles gears the system was completely locked up. STEERING POWER LOW light came on. ENGINE STOPPED light came on. Tried to contact roadside assistance no one came for over 3 hours. Neighbors called a police officer and they had to tow it due to it being in an unsafe location (blocking traffic on a two lane road) without street lights. Vehicle was towed to Marietta Toyota dealership.

The contact owns a 2023 Toyota Tundra. The contact stated that while driving approximately 35 MPH, the vehicle started shaking abnormally as if the vehicle was being driven over rough road surfaces. The contact started to decelerate, and several unknown warning lights illuminated. The contact stated that there was a loud knocking sound coming from the engine and the vehicle lost motive power and shut off. The vehicle was towed to the dealer to be diagnosed and the contact was informed that there were metal debris inside the engine, causing the engine to fail. The dealer stated that the engine needed to be rebuilt or replaced. The vehicle was repaired. The contact was made aware of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was informed of the failure but failed to return the phone call. The failure mileage was 24,323.

The contact owned a 2023 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the vehicle. The contact stated the fuel tank located on the driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided. A police report was filed. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The dealer was contacted. The dealer confirmed that the remedy parts were not available. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. Parts distribution disconnect.

Rear passenger door trim, and accelerator pedal lag.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel gage will randomly reset itself to full when the tank quantity is less than full or fuel gage will not reset to full after the gas tank is filled. A manual reset of the computer is required to force the gage to reset to an accurate reading. Driver is at risk of running out of fuel due to the gage overstating the quantity of fuel remaining. Numerous reports of this situation are found on youtube along with instructions on how to manually reset the software to force the gage to reset. Gage has malfunctioned 4 times in less than two months. Dealer could not find an issue with the system and requires the vehicle to be brought in during the malfunction. Issue started around 8000 miles and 22 months after initial delivery to owner.

The contact owned a 2023 Toyota Tundra. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking and several unknown warning lights illuminated. The vehicle lost motive power. The contact stated that the interior of the vehicle was extremely hot. The contact exited the vehicle and noticed smoke exiting from underneath the hood. The contact then noticed a fire under the hood. The contact called the local fire department. The fire department extinguished the fire. The vehicle was towed to the dealer. No injuries were sustained. The contact's personal items in the vehicle were damaged. The vehicle was condemned as a total loss by the insurance company. In addition, the contact stated that the failure occurred just minutes after the vehicle was serviced at the dealer for a 45,000-mile routine service appointment. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000.

On February 25, 2025, I took my 2023 Toyota Tundra VIN# [XXX] to Stokes Toyota Beaufort, SC, for its 45,000-mile service. Just 300 meters after leaving the dealership, my truck caught fire, causing significant damage and putting my safety at risk. I am sharing pictures of the incident and the warning messages I received on the dashboard. I was on my way back to the dealership when this happened. At first, the truck was shaking and losing power. I managed to make a U-turn to return to the dealership, but then the engine stalled. At that moment, I started seeing warning messages on the dashboard. I immediately called the dealership to inform them that I was experiencing issues with my truck. While still on the phone with the dealership, I noticed smoke coming from the passenger side of the hood. Moments later, flames started emerging from the hood. I quickly hung up and called 911. 1- What component or system failed or malfunctioned? I believe the engine and possibly the brakes failed (based on the dashboard warning messages). 2- How was your safety or the safety of others put at risk? Within minutes, my truck burned completely. I am grateful I didn't have my children with me at the time. 3- Has the problem been reproduced or confirmed by a dealer or independent service center? I received formal letters from Toyota Manufacturer, Toyota Distributor, and the dealership, stating that they are sorry for what happened but cannot offer any assistance with my claim. 4- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, the insurance company, fire marshal, dealership, Toyota, and Engineering Analysis Associates (EAA) have all inspected the vehicle. 5- Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? Yes, the truck was shaking, losing power, and eventually stopped completely, displaying warning messages on the dashboard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer where it was diagnosed that the engine assembly had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 89,062. VIN tool confirms parts not available.

Hesitation when trying to accelerate. When I come to a stop sign and hit the gas, there’s always a hesitation

Truck will have a very bad hesitation when coming to a stop and trying to accelerate again before a complete stop. Many times this has almost got me into an accident when trying to pull out into traffic. You will push the gas and there in a 2-3 second delay before the truck will even move. This often makes it a very close call if you’re not expecting it.