There are 4 owner-reported air bags & restraints complaints for the 2011 Toyota Venzain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
See attached document for complaint
The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check SRS (Supplement Restraint System) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat, the messages again became displayed. The vehicle was taken back to the dealer and the contact was informed that the driver’s side harness needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 13V014000 (Air Bags, Seat). The vehicle was not repaired. The failure mileage was 137,945.
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED HER DAUGHTER WAS DRIVING AT 25 MPH IN THE RAIN AND FOG WHEN SHE LOST CONTROL ON A CURVE COLLIDING INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AS THE FRONT AND SIDE OF THE VEHICLE WAS DAMAGED. THE CONTACT'S DAUGHTER SOUGHT MEDICAL ATTENTION AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
RECENTLY IN A HEAD-ON COLLISION ACCIDENT (GOING 65MPH) WITH MAJOR DAMAGE, BUT AIR BAGS DID NOT DEPLOY.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026