2020 Volkswagen Atlas Cross Sport Fuel System Problems

GAS TANK SEAL FAILED CAUSING COLLAPSE OF GAS TANK AND DAMAGE TO FUEL PUMP. SIMILAR PROBLEM IN OTHER VOLKSWAGON VEHICLES SUCH AS JETTA AND GOLF THAT HAD RECALL IN PAST. VOLKSWAGON COSTUMER SERVICE WAS NOTIFIED, BE FAILED TO OFFER REPAIR COVERAGE DUE TO FACT I HAD THE OIL CHANGED AT A NON VOLKSWAGON SERVICE CENTER. NO WORK WAS DONE ON FUEL SYSTEM OUTSIDE OF OFFICIAL VOLKSWAGON DEALERSHIP.

8/22/2023- CEL code P0456 - dealership replaced N80 valve and carbon canister. The dealership told the fault occurred because I was likely "topping off" my gas tank, which I have never done. 9/14/2023- CEL code P0456 - dealership detected leak, valve full of particles, replaced N80 valve and carbon canister. Again told me the issue was likely caused by "topping off" my fuel tank, which I have never done. 4/23/2024- CEL code P0456- dealership detected leak though did not replace valve or canister. Dealership performed a software update and cleared the code. 5/7/2024- CEL code P0456- dealership detected leak, noted charcoal in valve. Replaced N80 valve and carbon canister. Dealership contacted Volkswagen for further insight into the issue. VW informed dealership that I was likely "topping off" my tank, which I have never done.

The fuel tank collapsed, leading to the fuel indicator not presenting accurate fuel levels, which lead to the cars immediate shut down on the highway at high speeds. Resulting in us almost getting hit by other drivers at high speeds. As we were losing power the epc light and engine light came on, however nothing prior. After taking it to the VW service department, we were told this is a common issue and when they were first presented with it they contacted VW assistance and were given a test to perform to determine the integrity of the fuel tank.