2024 Volkswagen Atlas Engine Problems

October 27th- As my husband was parking at work, the vehicle suddenly refused to shift into any gear—Park, Reverse, or Drive—and defaulted to Neutral. The dashboard displayed a warning message: “Risk of Rolling! P not possible. Please apply parking brake.” Despite multiple attempts, the Atlas could not be shifted or safely parked. After several failed tow attempts, VW Roadside Assistance successfully towed it to Ourisman Volkswagen of Laurel. As parents of young children (ages [XXX] , [XXX] , [XXX] , and [XXX] ), this experience was nothing short of terrifying. We drive this vehicle for school drop-offs and daily errands—had this malfunction occurred in traffic or at highway speeds, the outcome could have been catastrophic. We are grateful that no one was harmed, but this incident has left us traumatized and unwilling to transport our children in this vehicle again. This is not merely a mechanical inconvenience—it is a critical safety and reliability failure. A nearly new vehicle should never exhibit such dangerous behavior. For this reason, we are respectfully requesting that Volkswagen initiate a buyback of this 2024 Atlas and allow us to part ways with a vehicle we no longer feel safe operating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was first sohwn to have low coolant and improper temps in the engine compartment, found to have multiple issues by independent car care facility regarding the coolant system and engine temperature. This also caused issues with rpms at idle and while parked. Car was taken to dealership for repair. Replacements under warranty made including thermostat, coolant pump, vacuum pump, toothed belt cover, and pressure pipe, etc. 1,000 miles later, issues continued, with the dealership having to perform a second fix including fixing the intake runner control valve. The car still behaved irregularly though assured that dealership performed full inspection. Now, third set of problems have arisen with the vehicle, with significantly low coolant after only 5 months post-repair and multiple spraying stains from oxidized coolant inside engine compartment. Vehicle still fluctuates in rpms at irregular times and has issues changing gears. Family members and children occupy this vehicle at regular times during the week, and having coolant issues, rpm spiking, idle lurching, and malfunctioning engine systems can lead to catastrophic failure of the entire vehicle while in transit, putting family life at serious risk of harm, injury, or death.

When driving, the vehicle will lose all acceleration and come to a stop. If you try to move the vehicle it will stall out. There are no warning signs or faults. However, if you let the vehicle sit for a few hours, it will run again as normal. This happened to us twice while on a road tirp. Once on the trip to the destination and the other to the trip home. VW Road side assistance was a joke, and did not help get us off of the highway as we were stuck with my [XXX], [XXX], [XXX], and wife. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 25V100000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, where it was diagnosed that the engine cover had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was sitting in park and the car started shaking and then completely shut down. When I was able to turn the engine back on there was a message that popped up that said Error Drive System: please service vehicle. There was a lit up part of the engine in the message. It took 3 weeks to get into the dealership. They said they could find something wrong or an error code. Something is not right with this car.

The vehicle started shaking while making metal grinding noises, which forced us to pull over and have the vehicle towed to the nearest dealership. We were told that the engine had metal parts that came loose in the engine compartment and that the engine now has to be replaced. The car had 11,205 miles prior to being immobilized.

Car will not downshift RPM when pulling out of my lane and accelerating. The car will only go around 15 rpm but the car will be revving so high like it's in 3 or 4 rpm. I have to let off the gas to to bring it down to that rpm and then can accelerate again. This is a huge safety hazard. Be of these times a car is going to hit me that I didn't see come around the semi blind corner that I need to drive out of. It's also had overhead lights that blink and come on by themselves despite me having to turn them off, they just come back on. Brakes feel like I'm breaking them underwater. They've squealed going backwards from the time I drove off the lot. I'm bro g told this is normal. I've had the car in twice to be looked at. These are huge safety risks.

The air intake hose connecting the air filter to the turbo intake side disconnected allowing the turbo unit to intake unfiltered air and debris.

when stopped at light or parked engine has rough idling, car is at dealership as of today 10/8/2024. It has been at dealership off and on for same issue for a total of 56 days. Vehicle only has 3000 miles. In regards to safety, we do not know if vehicle will shut off when at a stop light due to rough idling. The problem has been reproduced 3 separate times (have a video of the tachometer showing rough idle), the dealership has also reproduced problem. The vehicle has been inspected and check by Carolina Volkswagen dealership. They are in contact with the manufacturer. There were no warning lights, but we could see the rough idling on the tachometer. It happened intermittently upon purchased, but go progressively worse. We took it in on 7/25/2024 for 4 days. Took it again for same issue on 8/15/2024 they had it for 42 days. As soon as we got the vehicle back on 9/26/2024 they stated that replace the PVC value and that this fixed it. Unfortunately, the same day 9/26/24 the issue was not resolved as engine continue to have rough idle. Took it back on 9/27/24 and as of today 10/8/2024 our vehicle is still at Carolina Volkswagen dealership. Initially they stated it might be the Braked Booster and to us that is a safety concern.

Engine failure. Can not start. Lost all the fuel with in an 1 hr after filling the tank.

The contact owns a 2024 Volkswagen Atlas. The contact stated that when starting the vehicle there would be a knocking sound coming from underneath the hood of the vehicle. The failure occurred approximately three times. The accelerator pedal would fail to move the vehicle without flooring the accelerator pedal intermittently. There were no warning lights illuminated. The contact had not taken the vehicle to the dealer. The contact received notice of NHTSA Campaign Number23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 11,000.