2014 Volkswagen Beetle Fuel System Problems

The contact owns a 2014 Volkswagen Beetle. The contact stated while starting the vehicle, the contact became aware of a strong gasoline odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel lines failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. The VIN was not provided.

ENGINE LIGHT IS ON AND EVERY TIME I PUT GAS IN THE CAR IT DOES NOT TURN ON ON FIRST TRY I HAVE TO KEEP TURNING IGNITION KEY 3-4 TIME BEFORE IT START. THE CAR IS TURNED OFF.

EXITED THE INTERSTATE AND ONCE ON THE OFF RAMP, TRIED TO SPEED UP AND THE ENGINE SERVICE LIGHT STARTED TO FLASH, THEN THE VEHICLE SLOWED AND WOULD NOT ACCELERATE. I WAS ABLE TO DRIVE HOME AT ABOUT 35 MPH. STOPPED THE CAR, THEN RESTARTED AND THE LIGHT WENT OFF. CALLED THE CLOSEST VW DEALER . AT FIRST THEY SAID CALL THE VW ROADSIDE HELP SINCE WE HAD NOT BOUGHT THE CAR FROM THEM. AFTER I TOLD THEM THEY HAD ALWAYS SERVICED OUR PRIOR VW'S, ALL THREE OF THEM, THEN THEY CHANGED THEIR TONE AND THEY STATED THAT IF THE LIGHT WAS NO LONGER ON THEN THE SYSTEM MOST LIKELY RESET ITSELF AND IT SHOULD BE FINE. I MADE AN APPOINT TO HAVE IT CHECKED ANYWAY. THE NEXT DAY THE WIFE DROVE TO AND FROM WORK, 120 MILES TOTAL, AND IT SEEMED OK, BUT THE TURBO INDICATOR HAS ALWAYS SHOWN A HIGH READING, EVEN WHEN NOT APPLYING POWER. TOOK IT TO VW DEALER AND AFTER EXAMINATION DETERMINED THE FUEL SYSTEM WAS CONTAMINATED WITH METAL SHAVING. THEY ADVISED THAT VW HAS HAD AN ISSUE WITH THE TDI HIGH PRESSURE PUMP AND THEY WERE GOING TO HAVE TO CONTACT VW TO FIND OUT WHAT NEEDED TO BE DONE AT THIS POINT. THEY TOLD US THAT IT WOULD BE AT LEAST TWO DAYS TO FIX IT, SO NOW WE WAIT. THEY DID PROVIDE US WITH A VW BEETLE, TURBO, GAS MODEL AT NO COST. IT SEEMS THIS TURBO WORKS CORRECTLY ON THIS ONE. *TR