NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Volkswagen CC. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TAKATA RECALL HAS YET TO BE ADDRESSED BY VOLKSWAGEN.
TAKATA RECALL - STILL NO REMEDY FOR EFFECTED VEHICLE. NEED THIS FIXED!!!! NO CURRENT PROBLEM, BUT AIRBAG SHOULD ALWAYS BE AT READY TO PERFORM AT OPTIMAL EFFICIENCY!!!!!
TODAY I NOTICED THAT THE STEERING WHEEL SURFACE IS CRACKING ALONG AIRBAG
FUEL CAP OPEN DISPLAYED ON INSTRUMENT CLUSTER, CHANGED TO CHECK ENGINE LIGHT AFTER A FEW HUNDRED MILES. FILLING CAP TIGHT, GOOD SEAL. SMELL OF FUEL EXTERIOR TO VEHICLE. PASSENGER SIDE REAR. REMOVED REAR SEAT AND INSPECTED FUEL LIFT PUMP. PUMP PLASTIC HOUSING CRACKED, LEAKING FUEL WHENEVER ENGINE IS RUNNING. FUEL LEAKS FROM TOP OF PUMP AND DRIPS TO EXTERIOR OF CAR.
TAKATA RECALL---RECEIVED LETTER STATING THAT THE AIRBAG IN THE STEERING WHEEL THAT MAY INFLATE DURING AN ACCIDENT MAY THROW OUT SHARP, STEEL PIECES OF METAL WHEN IT INFLATES. SAID IT WAS DANGEROUS TO DRIVE. NO ACCIDENT HAS HAPPENED AS YOUR LETTER ADVISED THAT IT IS TOO DANGEROUS TO DRIVE IT IN THIS CONDITION. THIS IS COSTING ME A LOT OF MONEY AND I WANT SOMETHING DONE IMMEDIATELY!!!!!!!! IT HAS BEEN MONTHS SINCE I WAS NOTIFIED AND THIS CAR IS VERY IMPORTANT TO OUR DAILY LIVES. NO INFORMATION HAS COME TO US REGARDING THIS AIR BAG ISSUE. I HAVE THOUSANDS OF DOLLARS TIED UP IN THIS CAR AND IT HAS BEEN MONTHS SINCE WE WERE NOTIFIED. I WANT SOMEONE TO CALL ME AT [XXX] OR MAIL TO [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TAKATA RECALL... HOW LONG ARE WE SUPPOSE TO RIDE AROUND IN A DANGEROUS VEHICLE IN HARMS WAY. THE RECALL WENT OUT IN FEBRUARY OF THIS YEAR AND HERE IT IS JULY WITH NO REMEDY. I NEED A LOANER VEHICLE OR A NEW VEHICLE FOR THIS DEATH TRAP I HAVE. I HAVE A TERRIBLE GAS LEAK IN MY FUEL LINE. THE GAS SMELL HAS MOVED INSIDE OF THE VEHICLE AND NO ONE CAN WITHSTAND IT. NOT ONLY IS THE SMELL EXTREMELY STRONG, BUT THE GAS LEAK IS EVEN MORE DANGEROUS THAN THE FAULTY AIRBAGS. INSURANCE COMPANIES TOTAL VEHICLES WHEN AIRBAGS DEPLOY, BUT VOLKSWAGEN THINKS IT'S OKAY FOR US TO RIDE AROUND IN VEHICLES WITH FAULTY, LIFE THREATENING AIRBAGS AND FAULTY FUEL LINES. THIS IS UNACCEPTABLE ON SO MANY LEVELS AND SOMETHING HAS TO BE DONE AND BE DONE IMMEDIATELY.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
OIL LEAKING FROM THE REAR MAIN SEAL
TAKATA RECALL: I AM READING THAT PEOPLE ARE BEING INJURED AND DYING, AND THE NEWS SAYS TO STOP DRIVING THE CAR. THE DEALERSHIP HAS NO RESOLUTION. THERE IS NO TIME-LINE FOR A REPAIR. I USED YOUR LIVE CHAT AND WAS TOLD I COULD ASK FOR A RENTAL. THE DEALERSHIP SAID THAT NO RENTAL WILL BE PROVIDED, IT WAS UP TO ME TO TAKE THE RISK TO DRIVE THE CAR.
TAKATA RECALL MY VEHICLE HAS AN AIRBAG RECALL AND YET I HAVE NOT BEEN GIVEN AN OPTION TO TAKE IT IN FOR CHECK UP. I HOPE TO ALSO GET THE DASH CLEARED UP OF ALL THE LIGHTS INDICATING VARIOUS ERRORS ON MY CAR. MY VEHICLE STARTED ACTING UP THIS WAY AS IT WAS STATIONARY FOR ABOUT 6 MONTHS TOTAL NOW.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FROM VOLKSWAGEN DATED MAY OF 2016 REGARDING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN NOTIFIED OF THE RECALL. THE DEALERSHIP SAYS THEY CAN NOT REPLACE IT, NO REPLACEMENT PARTS. I WANT A RENTAL CAR UNTIL IT IS FIXED. MY LIFE IS IN JEOPARDY WHEN I DRIVE, NOT A GREAT FEELING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL THIS ISSUE WAS REPORTED ON 2/9/16. THREE MONTHS HAS PASSED AND NO SOLUTION HAS BEEN PROVIDED. I REFUSE TO DRIVE AROUND IN A CAR NOT FIT FOR THE ROAD. EVERY DAY THAT PASSES THERE COULD BE AN 11TH OR 12TH DEATH. THIS IS A SCARY EXPERIENCE. I PLAN TO INITIATE A LAW SUIT AGAINST VOLKSWAGEN FOR PUTTING ME IN HARMS WAY AND NOT RESOLVING MY ISSUE IN A TIMELY FASHION. I JUST WANT TO BE SAFE WHEN I TRAVEL, NOT WORRY ABOUT MY CAR BEING SAFE ENOUGH TO DRIVE.
TAKATA RECALL: IT IS NOW NOVEMBER 14TH, 2016 AND THERE IS STILL NOT A FIX FOR THIS ISSUE. THIS IS A DAILY DRIVER. PLEASE GET A FIX SOON.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) IN REFERENCE TO THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: RECEIVED RECALL NOTICE 4.28.16. NO RESPONSE FROM VOLKSWAGON OF AMERICA, INC. TO MY LETTER SENT 12.26.16, REQUESTING A STATUS UPDATE ON THE REPLACEMENT AIRBAG. I AM ENTITLED TO KNOW THE STATUS OF THE AIRBAG REPLACEMENT.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL WITH NO REPAIR YET AVAILABLE. FOR HOW LONG DO I DRIVE AROUND WITH A DEADLY CAR?
TAKATA RECALL I RECEIVED A LETTER FROM VW OF AMERICA ON APRIL 2016 INFORMING ME BOUT THIS RECALL. J HAVE CONTACTED VW OF AMERICA, THE DEALERS IN MACON AND WARNER ROBINS GEORGIA; UNFORTUNATELY THE ONLY ANSWER I GOT WAS IT MAY TAKE UP TO 2 OR 3 YEARS FOR US TO GET THE REPLACEMENT BAGS, THEREFORE DRIVE CAREFULLY. THEY SHOULD PROVIDE ME WITH A SAFE CAR BUT UNFORTUNATELY THEY ARE JUST JOKING WITH ME WHICH I FIND UNACCEPTABLE. I HAVE HEARD MY FRIENDS OWNING HONDAS AND SUFFERING FROM THE SAME ISSUE, AND HONDA LET THEM USE RENTAL CARS FOR 4 OR 5 MONTHS UNTIL THEY GOT THE ISSUE RESOLVED. VW SHOULD BE ONE OF THE LEADING TOP RANKING CAR MANUFACTURERS BUT THEIR CUSTOMER SERVICE IS POOR WHEN IT COMES TO SAFETY ISSUES. I HOPE YOU WILL MAKE SURE THAT I AM GIVEN A SAFE CAR TO DRIVE TILL MINE MEETS THE SAFETY REQUIREMENTS AGAIN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/16*LJ UPDATED 09/07/16.*JB
TAKATA RECALL I AM UNCOMFORTABLE AND FEEL UNSAFE DRIVING MY CAR. I HAVE CALLED VW EVEN MONTH AND THE TELL ME THEY ARE WORKING ON THE PROBLEM AND ARE NOT AUTHORIZING RENTAL CARS. THEY HAVE TOLD ME THAT THE CAR IS PERFECTLY SAFE DRIVING. I HAVE CHECKED WITH DEALERS LIKE HONDA, BMW, MERCEDES, ALL OF WHICH HAVE CONCERNED CUSTOMER IN LOANER OR RENTAL CARS. I HAVE REPEATEDLY ASKED FOR VW TO ACCOMMIDATE ME AND THEY HAVE REFUSED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL
TAKATA RECALL - AIRBAG NEEDS IMMEDIATE REPLACEMENT
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 05/19/17 *BF *CN
TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.
TAKATA RECALL. MY VEHICLE HAS RECALLED AIRBAGS, AND VOLKSWAGON CURRENTLY HAS NO SOLUTION TO THE PROBLEM. VOLKSWAGON SENT ME A NOTICE 6 MONTHS AGO, TELLING ME ABOUT THE DEFECTIVE AIRBAGS. THERE SHOULD BE A SOLUTION AT THIS TIME.
I HAVE PURCHASED THIS VEHICLE IN MARCH 2016 WHEN THE RECALL WAS ISSUED AND THERE IS STILL NO FIX AVAILABLE. EVERY DAY I DRIVE THE VEHICLE MY LIFE IS IN DANGER. I AM TO BE PROTECTED BY THE AIRBAG IF I GET INTO A CAR ACCIDENT, BUT WITH THIS RECALL I DON'T EVEN HAVE THE AIRBAG TO PROTECT ME IT WILL ONLY MAKE THE OUTCOME WORSE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
TAKATA RECALL. NO FIX FOR MY VEHICLE AND RECEIVED THE RECALL LETTER IN MARCH 2016.
TAKATA RECALL HAS BEEN ONGOING FOR OVER 8 MONTHS. THIS MATTER IS SERIOUS AND NEEDS TO BE RECTIFIED IN A MORE TIMELY MANNER BEFORE 1 YEAR SINCE ORIGINAL ANNOUNCEMENT. I AM NOT WAITING FOR GRAVE BODILY INJURY TO OCCUR BEFORE SUBMITTING A COMPLAINT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - I HAVE KNOWN ABOUT THIS RECALL AND REQUESTED A FIX SINCE FEBRUARY 2016. IT'S BEEN ALMOST A FULL YEAR AND THEY DO NOT HAVE A FIX IN PLACE! I SHOULD BE ABLE TO TAKE THIS TO ANY DEALER AND GET A NEW AIR BAG QUICKLY! WHY IS THERE NOT A NEW AIR BAG TO BE PLACED IN MY VEHICLE?
TAKATA RECALL - VOLKSWAGEN CC AIRBAG IT HAS BEEN 10 MONTHS SINCE THIS AIR BAG RECALL HAS BEEN ACTIVE AND WE ARE STILL WAITING FOR IT TO BE REPAIRED. THIS IS TOO LONG TO WAIT FOR A SAFETY ISSUE. VOLKSWAGEN SHOULD STEP UP AND DO THE RIGHT THING EVEN IF THEY HAVE TO GET SOMEONE ELSE TO FIX THIS SERIOUS SAFETY ISSUE.
"TAKATA RECALL" I HAVE BEEN WAITING ON THE DEALERSHIP TO CONTACT ME FOR A REPLACEMENT, STILL DONT HAVE THEM! I HAVE BEEN TOLD NOT TO WORRY NOT TO WORRY BECAUSE VW HASN'T HAD ANY INJURIES YET! I SURELY DONT WANT TO BE THE FIRST! AS I DRIVE MY CAR EVERYDAY I AM THINKING ABOUT THIS AIRBAG. THIS IS SCARY TO SAY THE LEAST. WHAT AM I TO DO, THERE SHOULD BE AN AUTOMATIC TRADE IN FOR A CAR WITH NO ISSUES AS THIS. PLEASE LEAD ME IN THE RIGHT DIRECTION.
TAKATA RECALL: WAS INFORMED MORE THAN 1 YEAR AGO OF RECALL ( NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69M9 ), BUT NO FOLLOW-UP ACTION HAS BEEN COMMUNICATED TO ME.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL - NO KNOWN REMEDY AND MAKES SELLING THE CAR DIFFICULT.
TAKATA RECALL - RECEIVED AN APRIL 2016 LETTER FROM VW CONCERNING THE AIRBAG RECALL OF FEBRUARY, 2016. AND, SINCE THE LETTER NOTHING HAS BEEN SCHEDULED. I HAVE NOT HEARD A WORD OR A CALL. 6-MONTHS IS A LONG TIME!!
WENT TO HAVE CAR SERVICE WITH OIL CHANGE AND UPON LEAVING CAR WAS RIDING ROUGH AND FOUND OUT THAT A REAR MAIN SEAL HAD BROKE ON THE ENGINE. HAD OVER 12 CODES THAT SHOWED UP. AFTER THEY FIXED THAT PROBLEM GOT FIX, THE CAR WAS TOWED TO A VW DEALERSHIP WHERE THEY DIAGNOSE THE CAR WITH SLIPPING OF THE TIME CHAIN. THIS A HORRIBLE AND I LOOKED ONLINE WITH OVER A 100 COMPLAINTS ABOUT THIS ISSUE WITH THE VW CC AND SURPRISE THAT THEIR ISN'T A RECALL ON THE CAR. ITS A MAJOR ISSUE THAT NEEDS TO BE LOOKED AT IMMEDIATELY.
YESTERDAY I TOOK MY VEHICLE TO THE VW DEALERSHIP TO BE SERVICED BECAUSE THE EPC AND ENGINE LIGHTS WERE ON. I HAD TO HAVE 3 IGNITION COILS AND 4 SPARK PLUGS REPLACED ON MY VEHICLE AT THE VW DEALERSHIP AND THE COMPUTER SOFTWARE UPDATED. TODAY THE ENGINE LIGHT CAME BACK ON. THE EPC LIGHT CAME ON BUT WENT OFF AFTER I TURNED THE CAR OFF AND RESTARTED IT. THE CAR HAD TROUBLE STARTING AND LOST POWER AS I WAS DRIVING ON A CITY STREET. THE CAR SHUDDERED A BIT AS I WAS DRIVING ON A CITY STREET.
THE EPC AND ENGINE LIGHTS KEEP COMING ON EVEN AFTER I HAVE THE VEHICLE SERVICED. IN ONE INSTANCE, AS I WAS DRIVING ON THE HIGHWAY TO THE VW DEALERSHIP, THE CAR BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. TRAFFIC WAS SPARSE, SO I WAS ABLE TO SAFELY GET TO THE SHOULDER OF THE HIGHWAY. AT THE VW DEALERSHIP, I HAD 3 OF THE COILS AND 4 SPARK PLUGS REPLACED. ON THE SAME DAY THAT I HAD THEM REPLACED THE EPC AND THE ENGINE LIGHTS CAME BACK ON, THERE WAS A MESSAGE ON THE INFORMATION CONSOLE STATING THAT THE ENGINE SHOULD BE SERVICED, AND THE CAR POWERED OFF. THE CAR WAS STATIONARY IN MY DRIVEWAY AT THE TIME.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. IMMEDIATELY AFTER REFUELING AND STARTING THE VEHICLE, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FAILURE CORRECTED ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 22,100. UPDATED 11/18/15*LJ UPDATED 1/12/2015 *JS UPDATED 01/28/16.*JB
TAKATA RECALL - CLOCK SPRING AIRBAG MALFUNCTION. MY 2009 CC IS NOT INCLUDED IN THE RECALL HOWEVER I AM EXPERIENCING THE SAME ISSUES AS THE 2010 CC OWNERS VEHICLE. THE AIRBAG LIGHT IS ON AND STEERING WHEEL FUNCTIONS ARE NOT WORKING. I TOOK MY VEHICLE TO THE VOLKSWAGON DEALER AND THEY DIAGNOSED THE CLOCK SPRING ISSUE SAME ISSUE AS THE RECALL IN MODEL YEAR 2010. IF MY VEHICLE HAS THE SAME MALFUNCTION THEN IT SHOULD BE COVERED VIA THE RECALL. THE AIRBAG MALFUNCTION IS A SERIOUS SAFETY ISSUE AND VOLKSWAGEN SHOULD TAKE PRECAUTIONS TO PREVENT HARM TO OWNERS OF THEIR VEHICLES
I JUST BOUGHT THIS 2009 CC FROM BUENA PARK NISSAN DEALERSHIP IN CALIFORNIA, IN FEBRUARY 2015 AND PUT IN JUST 6000 MILES. I WAS DRIVING TO WORK ON BEVERLY BL ON JULY 27TH WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHILE IN MOTION.FORTUNATELY I WAS IN THE OUTSIDE LANE AND WAS ABLE TO PULL TO THE SIDE. AFTER CHECKING TO SEE IF THERE WAS A LOOSE CONNECTION TO THE BATTERY OR WHATEVER....I STARTED IT AND WAS ABLE TO DRIVE 3 BLOCKS TO WORK BEFORE IT STALLED AGAIN. I HAD IT TOWED TO MY MECHANIC AND WAS DIAGNOSED WITH P2293 LOW FUEL PRESSURE. HE SAID IT WAS DRIVE ABLE BUT THAT ONE DAY IT MAY NOT START. AFTER THAT INCIDENT THE CAR HAS STALLED 8 OTHER TIMES TWICE ON THE FREEWAY AND THE LAST ONE WAS AT AN INTERSECTION WITH MY WIFE AND MY 87 YEAR OLD MOTHER IN LAW. I HAD HIGH PRESSURE FUEL PUMP REPLACED AND AS THE MECHANIC CAME TO PICK ME UP TO GET MY CAR IT STALLED IN THE MIDDLE OF AN INTERSECTION WHILE HE WAS DRIVING. IT STALLED AGAIN BEFORE WE GOT TO HIS SHOP. I DECIDED TO CHECK INTO THIS ISSUE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE CCS. I HAVE NOT DRIVEN THE CAR IN A MONTH AND IS PARKED IN NEW CENTURY DEALERSHIP IN GLENDALE,CA .AFTER CONTACTING VOLKSWAGEN CORPORATE,THEY ASKED ME TO TAKE IT TO THE NEAREST DEALERSHIP WHICH I DID. FOUR DAYS LATER I GOT AN EMAIL STATING THEY CANNOT OFFER ANY FINANCIAL ASSISTANCE AND MORE SO I AM RESPONSIBLE FOR THE $130 DIAGNOSIS FEE. IT IS ONLY A MATTER OF TIME BEFORE THERE SERIOUS FATALITIES FROM THIS VERY DANGEROUS SITUATION.
"TAKATA RECALL" I WAS SENT A LETTER DESCRIBING THIS RECALL AND THE POTENTIAL DANGER TO MYSELF OF ANYONE DRIVING THE VEHICLE. IT STATED THAT IT COULD DEPLOY AT ANY TIME AND THAT THE SHARDS OF METAL FROM THE BAG COULD KILL OR DISFIGURE ME AND ALSO COULD HARM OTHER MOTORISTS. PART STILL IS NOT AVAILABLE. MY QUESTION IS SHOULD I CONTINUE DRIVING THIS VEHICLE AND GAMBLE IT WONT KILL MYSELF OR OTHERS OR CAN I MAKE THEM FURNISH ME A VEHICLE UNTIL PARTS ARE AVAILABLE FOR THE RECALL REPAIR? THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER UNKNOWN ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO VACAVILLE VOLKSWAGEN (21 ORANGE DR, VACAVILLE, CA 95687) WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED ANOTHER FAILURE WHERE THE STEERING WHEEL SEIZED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED FOR THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING IN ALBANY GA WHEN I CAME UP TO A RED LIGHT. I STOPPED AND WHEN I PRESSED THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT WAS LIKE THE FUEL STOPPED FLOWING. IT THEN PICKED UP AGAIN. EVER SINCE THEN THIS HAS BEEN HAPPENING.