There are 12 stored owner reports matching the electrical system leading-label group for the 2013 Volkswagen CC in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 12 of 12 matching reports.
Open the full vehicle complaint log (all categories)REGARDING THE ONGOING INVESTIAGTION FOR FAILED REPLACEMENT OF THE CLOCK SPRING RECALL. (NHTSA ACTION NUMBER: EA18003). TWO WEEKS AGO, WHILE TURNING INTO A PARKING SPOT MY STEERING WHEEL MADE A DISCERNING CLICKING SOUND. AFTER RETURNING TO MY CAR I NOTICED AN AIRBAG ERROR AS WELL AS ALL CONTROLS ON THE STEERING WHEEL NOT FUNCTIONING INCLUDING THE HORN. SINCE THEN THESE PROBLEMS HAVE REMAINED. I HAVE CHECKING MY VIN TO SEE IF THE PREVIOUS OWNER HAD THE CLOCK SPRING REPLACED FOR THE RECALL BUT THERE ARE NONE. I PRESUME THAT THE REPLACEMENT CLOCK SPRING IS FAULTY JUST LIKE THE ONE THAT WAS REPLACED.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED TO SHAKE WITH THE CHECK ENGINE AND EPC (ELECTRONIC POWER CONTROL) WARNING LIGHTS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE FAILURE REOCCURRED. THE VEHICLE WAS LATER TAKEN TO VOLKSWAGEN OF OAKLAND DEALER (2740 BROADWAY, OAKLAND, CA 94610, (866) 920-4215) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
CAR HAS STALLED 2X WHILE DRIVING ON A HIGHWAY. WHEN TRYING TO ACCELERATE, THE CAR WILL BUCK AND HESITATE AT ABOUT 2K TO 3K RPM AND HAVE VIRTUALLY 0 ACCELERATION. THE EPC LIGHT WILL KICK ON AND THEN THE CAR HAS SLOWER ACCELERATION BUT IT DOES NOT BUCK AND HESITATE. THE ISSUE HAPPENS WHEN THE CAR IS COLD AND WARMING UP. WHEN THE CAR STALLED, I WAS DOWNSHIFTING, AND THEN THE BATTERY LIGHT CAME ON. THE CAR JUST DIED. HAD TO PULL OVER AND THEN RESTART THE CAR. THE CAR WOULD THEN BUCK AND HESITATE AGAIN UNTIL THE EPC LIGHT CAME ON. I AM AFRAID THIS WILL HAPPEN WHEN CROSSING A ROAD AND CAUSE AN ACCIDENT.
AS OF NOVEMBER 2017 MY VOLKSWAGEN CC HAS BECOME INOPERABLE AND A SAFETY HAZARD DUE TO THE FUEL PUMP CONTROL MODULE - RECALL 20AE. AT ANY GIVEN TIME WHY DRIVING MY CAR WILL COMPLETELY SHUT OFF IN TRAFFIC DAILY/CONSISTENTLY. NOTICES WERE SENT OUT TO US IN OCTOBER ABOUT RECALL BUT STILL SAYS NO REPAIR INFORMATION AVAILABLE AT THIS TIME. DEALER HAS YET TO RESOLVE ISSUE. UNDER MY RIGHTS IT'S UNFAIR AND I SHOULD HAVE TO PAY FOR THIS TO BE FIXED IN WHICH THERE IS A PENDING RECALL. THIS IS A VERY URGENT MATTER WHICH SHOULD NOT BE STALLED OFF NOR DELAYED ANY LONGER. CAN SOMEONE PLEASE ASSIST ME IMMEDIATELY WITH GETTING THE PROPER REPAIRS AND MY VEHICLE BEING FIXED. THANKS, [XXX]- VOLKSWAGEN OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
MY CAR HAS 34,495 MILES. I GOT A BACKUP LIGHT OUT MSG ON THE DASH, TRIED TO CHANGE THE BULB BUT WOULD NOT STAY IN BRACKET. THEN I GOT A PARKING LIGHT OUT MSG. NOW MY TRUCK OPENS WHEN I START THE CAR AND WILL NOT LOCK UNLESS THE ENGINE IS OFF. READ ISSUES ON WIRING HARNESS. CALLED THE DEALER AND GOT NO SENSE OF KNOWLEDGE ON THE ISSUE. SERVICE DEPARTMENT TRANSFERRED ME TO PARTS. I WAS TOLD THE HARNESS IS $121 AND MUST BE ORDERED. I INFORMED THEM I WANTED THE DEALER TO MAKE REPAIR SO PARTS TRANSFERRED ME BACK TO SERVICE WHERE I GOT VOICE MAIL. NO REPLY RECEIVED FROM MESSAGE LEFT WITH SERVICE. THIS MUST BE A DESIGN FLAW, IT SHOULD BE SIMPLE TO WRAP THE WIRES IN A PLASTIC SHIELD.
MY BACK UP LIGHTS DON'T WORK AND MY TRUNK WONT OPEN. I BROUGHT NEW LIGHT AND THEY STILL WONT COME ON. THE TRUNK WONT OPEN FROM THE REMOTE OR THE DOOR. I HAVE TO PUT DOWN MY BACK SEAT AND USE THE EMERGENCY OPEN LATCH TO OPEN THE TRUNK. I TOOK IT TO THE DEALER AND THE PICTURE BELOW IS THE PROBLEM THE TRUNK WIRING HARNESS HAS A FEW WIRES BROKEN AND WAS TOLD IT COULDN'T BE FIX IT HAD TO BE REPLACED. THIS SEEMS TO BE A PROBLEM THAT A FEW OF THESE CARS HAVE HAD WHY HASN'T THERE BEEN A RECALL. I COULD HAVE BEEN IN AN ACCIDENT NOT KNOWING MY BACK UP LIGHT WASN'T WORKING.
I HAVE A RECALL ON MY VEHICLE RECALL NUMBER 17V509 AND 16V078
TL* THE CONTACT OWNS A 2013 VOLKWAGEN CC. WHEN THE CONTACT SHIFTED THE VEHICLE INTO REVERSE, THE TRUNK POPPED OPEN. THE MECHANIC DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE PART WAS ORDERED, BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 71,000.
ENGINE STALLED AND DIED IN THE MIDDLE OF CITY HWY, TWICE, WHILE VEHICLE WAS IN MOTION, WITHOUT ANY PRIOR WARNING, TOOK TO DEALER THEY SAID IT MIGHT BE THE ALTERNATOR & ONLY REPLACED THE BATTERY, IT WAS SUCH A SCARY SITUATION, I HAVE NOT DRIVEN THE CAR ON THE FREEWAY SINCE. RECENTLY, THE CAR HAS STALLED AGAIN, WHILE IN MOTION IN MIDDLE OF TRAFFIC VEHICLE WAS TOWED TO DEALER, ACCORING TO DEALER, THERE IS CARBON BUILD UP IN VALVES & COIL PACK FAILURE, NOT COVERED BY WARRANTY DUE TO 'MAINTENANCE ISSUE' NOWHERE IN OWNER MANUAL DOES IT STATE ANY FORM OF MAINTENANCE REQUIRED FOR THIS, TOOK CAR TO INDEPENDENT CERTIFIED MECHANIC,SPARKPLUGS & 4 COIL PACKS REPLACED, SAME SYMPTOMS CONTINUE WITH #4 PLUG BURNING OUT,CAUSING FUSE TO BURN OUT AS WELL, FILLING CAR WITH SMOKE & SMELL OF BURNT RUBBER, IND MECH. STATES VEHICLE'S PROB IS NOT CARBON BULD UP BUT AN ELECTRICAL/ENGINE ISSUE WHICH IS A SAFETY HAZARD, THE LAST TIME,VEH STALLED ON ME IN MIDDLE OF CROSSROAD, WHLE IN MOION. I DO NOT FEEL SAFE DRIVING IT OR RIDING MY KIDS IN IT. AT THIS MOMENT VEH IS SITTING IN DRIVEWAY, UNDRIVEABLE FOR ABOUT 3 WEEKS, WILL NOT TURN ON, ALL THIS, AFTER HAVING THE VH FOR ON LY 7 MONTHS, & @ OVER 40K MILES.I FEEL THAT EVEN IF IT WERE REPAIRED, THIS VEH IS SO UNSAFE IT SHOULD NOT BE RESOLD TO ANYONE ELSE, OR BE IN CIRCULATION AT ALL. I TRIED RETURNING IT TO THE DEALER, THE DEALER OFFERED TO TAKE IT IN AS A TRADE IN OFFERING HALF THE TRADE IN VALUE DUE TO 'CONDITION IT IS IN' EVEN THOUGH I HAVE TAKEN IT TO DEALER AT EAST 3 TIMES WITH ISSUES. MAIN CONCERN IS THE STALLING WHILE IN MOTION, I FEEL IT IS AN EXTREMELY UNSAFE VEHICLE.
MY 2013 VW CC TURNED OFF WHILE I WAS DRIVING IN STOP AND GO TRAFFIC WITH MY THREE CHILDREN IN THE BACK SEAT. THIS HAPPENED TWICE: ONCE ON A BUSY ROAD AND ONCE ON THE HIGHWAY. THE FIRST VW SERVICE DEPARTMENT I TOOK IT TO TOLD ME IT WAS THE TYPE OF GASOLINE I WAS USING. THE SECOND VW SERVICE DEPARTMENT KEPT MY CAR FOR ONE WEEK AND TOLD ME THE PROBLEM WAS RESOLVED. NOW THE ELECTRICAL CONTROLS SEEM TO HAVE GONE HAYWIRE: WINDOWS RAISE AND LOWER ON THEIR OWN AND THE RADIO SCANS BY ITSELF. I DROVE LIKE THIS FOR A WHILE UNTIL THE CAR DIED. WHEN I CALLED THE SERVICE DEPARTMENT, THEY TOLD ME IT WAS THE BATTERY. THIS CAR SEEMS TO HAVE A SERIOUS ELECTRICAL MALFUNCTION AND I'M CONCERNED THAT VW IS NOT ACKNOWLEDGING THE EXTENT OF THE PROBLEM. I AM AFRAID TO DRIVE THE VEHICLE ON THE HIGHWAY. *TR
EXCESSIVE HIGH IDLE CAUSING CAR HARD TO BRAKE. I NEED TO CONSTANTLY APPLY HIGH BRAKE PRESSURE TO KEEP THE CAR STOPPED. IDLE STAYS ABOVE 900 RPM ALL THE TIME. *TR
THE VEHICLE BEGAN SHOWING SIGNS OF MALFUNCTION IN AUGUST OF 2012 (VEHICLE WAS LEASED THE END OF JUNE) WHEN IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE AND ONCE STARTED THE VEHICLE WOULD OCCASIONAL CUT OFF OR RUN REALLY ROUGH FOR ABOUT 30 MINUTES. THE ENGINE LIGHT STAYED ILLUMINATED FOR 2 DAYS. I TOOK THE CAR TO THE DEALER TO HAVE IT SERVICED AND AFTER 2 DAYS THEY WERE UNABLE TO REPLICATE THE PROBLEM. RETURNED VEHICLE TO ME WITH NO RESOLUTION. CAR RAN FINE FOR 4 MONTHS THEN ON DECEMBER 17TH THE SAME ISSUES BEGAN TO OCCUR BUT MORE SEVERE THIS TIME. I WAS TRAVELING ON A RURAL HIGHWAY AT 45 MPH WHEN THE WHOLE CAR SHUT OFF LEAVING NO POWER, BRAKING OR STEERING CAPABILITIES. LUCKILY THERE WAS NO ONE RIGHT BEHIND ME AND I WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND EJECTED THE KEY. RESTARTED THE VEHICLE AND LIMPED THE CAR BACK TO MY DRIVEWAY AS IT WOULD NOT GO OVER 30 MPH WITH THE PEDAL PUSHED TO THE FLOOR. THE VEHICLE REMAINED IN SERVICE FOR 2 DAYS AND THE DEALERSHIP DIAGNOSED IT AS A FUEL MODULE ISSUE, REPLACED THE MODULE AND RETURNED THE CAR. ON SATURDAY DECEMBER 22ND THE SAME ISSUES OCCURRED AGAIN. THE CAR WAS TAKEN BACK TO THE DEALERSHIP FOR A 3RD TIME AND REMAINED THERE FOR 22 DAYS AS THE MECHANICS COULD NOT REPLICATE THE ISSUE AGAIN. FINALLY THE PROBLEM WAS DIAGNOSED AS A CRACK IN THE WIRING HARNESS AND VIBRATION WAS CAUSING THE WIRE TO TOUCH THE ENGINE AND STALL OUT. THE CRACK WAS FIXED WITH TAPE AND THE WIRE ROUTED AWAY FROM THE ENGINE. I DO NOT FEEL COMFORTABLE DRIVING THE CAR TO AND FROM WORK AS I TRAVEL ON VERY SUBURBAN ROADS TO GET THERE. VOLKSWAGEN IS NOT WILLING TO TAKE THE CAR BACK AS THEY FEEL THE ISSUE HAS BEEN RESOLVED. A VEHICLE THAT COMPLETELY SHUTS OFF AT HIGH SPEEDS IS A SEVERE CONCERN. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.