There are 5 stored owner reports matching the air bags & restraints leading-label group for the 2015 Volkswagen CC in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happened within the components of my problem. But, since I wasn't forth coming to pay them to check or repair it, nothing got done. And it has been going on for about 6 - 8 months.
The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further research found the following NHTSA document https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf as a limited warranty extension that includes this model year. However, dealer service and Volkswagen customer service have no knowledge of this limited warranty update and or that this vehicle VIN is not included. This has now made this vehicle UNSAFE to drive without working air bags.
MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE ALTERNATOR. ALL THE ELECTRONICS IN THE CAR TURN ON LIGHTS, RADIO, WINDOWS UP AND DOWN, ETC. IT SAYS TO START PUT MY FOOT ON THE BRAKE AS WELL WHICH I OBVIOUSLY DID AND IT STILL SAYS THE SAME ERROR MESSAGE. IT HAPPENED 2 TIMES 1ST ON 12/31/2019 BUT THEN STARTED OUT OF NOWHERE AND WORKED FINE FOR A FEW DAYS AND THEN HAPPENED AGAIN 1/04/20, HOWEVER THIS TIME THE PROBLEM PERSISTS.
THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. IN ADDITION TO TAKATA RECALL
LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON ITS POWER AND NOT MINE. SHOOK MY HEAD AND SAID "I ALREADY BOUGHT THE CAR AND CARS HAVE BEEN DOING THE INCLINE COSTING A LONG TIME, WHAT ARE YOU NOT TELLING ME?" IT SEEMED THAT HE WAS AVOIDING WHAT HAPPENED WHEN WE LOST POWER. IT HAPPENED THE SAME DAY THEY WERE GIVING ME THE KEYS AND ITS BEEN HAPPENING EVER SINCE BUT IT SKIPS A COUPLE OF WEEKS OR DAYS 2015-2017
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.