2015 Volkswagen GTI Air Bags & Restraints Problems

The contact owned a 2015 Volkswagen GTI A7. The contact stated while driving at approximately 30 MPH, while accelerating from a stop the vehicle was involved in a front collision caused by loose gravel on the road. The contact stated she lost control and drove into a ditch that struck a concrete culvert. The contact sustained minor injuries such as bruises on her elbows, knees, and head but did not require medical attention. The air bags did not deploy. The vehicle was towed to a tow lot which was then towed to the insurance lot for further investigation. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. Upon further investigation the contact related the failure to an unidentified recall however, the VIN was not included. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

AIRBAG CLOCK SPRING FAILURE. THE STERLING WHEEL WILL MAKE A CRUNCHING NOISE WHILE MAKING LEFT OR RIGHT HAND TURNS. AT POINT OF FAILURE I WAS MAKING A LEFT HAND TURN THEN ALL THE SUDDEN THE CRUNCHING NOISE STOPPED, AND I GOT ERROR AIR BAG, ERROR TRANSMISSION, AND THE HORN STOPPED WORKING.