2021 Volkswagen ID.4 Complaint Log

This vehicle has had multiple electrical system failures that minimally disable driver assist safety features. An error message is received that the vehicle is experiencing electrical system failure. This is the third such message recieved since July 2024. I have had the vehicle serviced to resolve the prior two instances, after which the message is produced again. Given the high number of recalls for the model and the stop sale order last year, I don’t believe the manufacturer is honestly addressing the safety defects for this model. I have reported the issue to VW of America and they closed my case pending evidence. The VW dealership who serviced the vehicle purged my service records. When I produced the evidence I had of the system failures, VW of America is unresponsive.

Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.

I was driving on a highway using the cars adaptive cruise control, when the car suddenly without warning slammed on the brakes. This caused me to be rear ended by a car behind me. The automatic emergency braking system had triggered without any hazard in front of me. Although there had not been a warning light of a malfunction, the car had previously activated phantom emergency braking. Previously the car on several occasions the cars AEB system activated but only briefly applied the brakes before quickly disengaging and the AEB warning went away. However, this time the brakes fully activated causing the car to stop abruptly from 50-60mph to a stop. I have not yet reported the issue to the dealer and no one has yet inspected the vehicle. Although no one was hurt, this issue could have caused very serious injuries and did cause significant damage to my vehicle and the other vehicle.

The first time I was stopped at an intersection. Luckily there was no one in front of me as the car, without warning, accelerated at full throttle. Although my foot was on the brake, and I was braking as hard as I could, the car continued to lunge forward. It finally stopped and I backed up to my original position in the intersection. The second time it happened I was pulling into a parking spot in a busy shopping center. Without warning, the car accelerated out of control, and, although I was braking as hard as I could the car continued to accelerate forward. It jumped the curb, crossed the sidewalk, and hit a large commercial postal mailbox knocking it off of its base in the concrete. There was significant damage to the vehicle but luckily in both cases no one was injured. Had anyone been on the sidewalk in that shopping center they would have been killed. It is a miracle no one was injured or killed.

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I drove an ID-4 down south and preparing for right turn. Suddenly, the car was accelerating to a very high speed with the accelerator not being pressed (spontaneous acceleration). I tried hard to press the brake, but no effectiveness. Instead of turning a 90-degree angle to the west direction, the car only turned 45 degrees toward southwest, hitting the safety island and jump over the island, then crossing the eastbound road, climbing up the curb and the left side of the car hit the street tree. The car then snaked along the sidewalk and grass toward west before it stopped. The car then is pulled to the body shop (Caliber in San Jose). 1) Accelerator and brake are both failed. The car spontaneously accelerates itself and cannot be stopped even pressing the brake paddle 2) In the collision, my left shoulder and neck got hurts. 3) Not yet. The car is in the body shop. 4) The car is in the body shop. Police has seen the car. 5) No. It happened suddenly.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the center display failed to turn on. The contact stated while reversing at 5MPH, the rearview camera failed to engage, causing the rear vehicle panel to strike a tree and to become bent. There was no injury sustained. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was experiencing a loss of speedometer information, a loss of rearview camera image, and a loss of several communication functions within the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

The contact owns a 2021 Volkswagen ID.4. The contact stated while parking the vehicle, there was an abnormal odor of smoke coming from the rear of the vehicle. Upon inspection, it was determined that the smoke and burning odor were coming from the rear passenger’s side wheel well. The vehicle was driven to the local dealer who stated that the rear passenger’s side drum brake was faulty. The cause of the failure was not yet determined. The manufacturer was not contacted. The contact stated that earlier while driving the "low tire pressure" warning had been displayed. The failure mileage was 22,000.

The two noted open recalls on my 2021 ID.4 have no fix. There has already been one battery cell replaced and another has gone bad. The vehicles lease ends in two weeks and the dealer, understandably, cannot take it as a trade for another vehicle, sell it to us, or resell it as it will sit on the lot until it is picked up by Volkswagen and totaled out due to it being unsellable. However, Volkswagen has no remedy for the vehicle issues, we are now losing out on any sort of trade in value, and are expected to pay the mileage over the lease agreement for a car that will be scrapped once returned. The dealer can only do so much, but Volkswagen not stepping in to acknowledge the vehicle at this point is a lemon and they do not know how to fix it or others, but expecting us to pay "depreciation" and other fees for a totaled vehicle, totaled due to their issues, is unacceptable. It's one thing for defects, another to not be able to fix them and them dump the cost to the consumer. This vehicle has been a financial burden and for the last few months has been a safety concern, and the final result is we as the consumer have to pay the price for it. Fix your design flaws, take responsibility, or don't sell consumers defective products with no support/solutions and dump costs on them. The fact one open recall means the vehicle could lose all electronics (an electric car) and have no insight into vehicle controls while driving, but we have to pay for the defect upon return is ridiculous. Lemon law will be coming into play here as no solution to the issue or remedy for the costs incurred. Being that this could have caused an accident or otherwise harmed my family or others and again the cost is dumped on us is ridiculous. If the engineers in Germany cannot fix the vehicle and have no solution, take it off the roads and find us a solution, at your cost not ours.

The vehicle has suffered multiple failures of the main infotainment display. This screen is used to show the backup camera, as well as to adjust all vehicle settings and safety systems. The infotainment display will go black, and will not reboot or respond to touch input. This means that the backup camera is nonfunctional, as well as perimeter traffic warnings and vehicle controls for climate and safety systems. The vehicle has been serviced by an authorized VW dealer on multiple occasions, but the issue has reoccured at least three times. Each time, it has required about a month in the shop. The manufacturer has denied a buyback and states that the vehicle is performing as intended. They have also denied reimbursement of expenses. This vehicle has spent over 120 days in the service department within the previous calendar year.

The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.

No information displayed on main large monitor. No buttons response. Monitor over steering wheel does not display speed. Cannot safely drive the car without this information.

The contact owned a 2021 Volkswagen ID.4. The contact stated that while driving on a highway at a moderate speed, traffic came to a sudden halt. The vehicle's forward avoidance collision feature was activated; however, the feature did not perform at full capacity and hesitated to fully stop. The contact repeatedly pumped the brake pedal; however, the vehicle independently accelerated and crashed into the vehicle ahead which resulted in a five-vehicle accident. An unknown red warning light appeared on the instrument panel during the failure. The air bags deployed upon impact. Upon air bag deployment, the contact sustained burns to the left thumb and chest; additionally, the contact experienced soreness to the cervical spine, neck, both knees and ankles. The driver of the vehicle which the contact directly hit also sustained a sore neck but neither driver sought medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. Before the accident, the contact stated that a software update was performed on the vehicle which changed the vehicle's driving performance. The contact also noted that while driving at 70 MPH after the software update was performed, the vehicle independently accelerated without depressing the accelerator pedal. The contact was not certain if any warning lights appeared on the instrument panel during the failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

I got out of my car on Saturday, April 20th at a shopping mall 50 miles from my house. I parked and my screen told me that I had an over the air software update that I needed to install. I began installation of the update and parked and left my vehicle. I returned approximately 2 hours later and the car would not shift into drive. I had a yellow error message that said my cornering light was not functioning properly, but nothing referencing why my car wouldn't go into drive. I sat and tried to troubleshoot for another hour before calling roadside assistance. I was away from home, so they explained that they would only be able to tow it to a nearby dealership. It was after hours, nothing was open and it wouldn't be open until the following Monday. I paid almost 500 dollars to tow the vehicle to my house and then paid another 100 dollars through AAA to tow it to the dealership on Monday morning. Since then, my car has been at the service center and has not been repaired. They gave me a loaner but it's been almost 30 days and no resolution. I have been told that the issue was related to a known recall. I contacted VW to discuss a Towing reimbursement and was informed that VW would not be covering the expenses for either Tow event even though the first was completed under their Roadside assistance program.

I had backed in to a parking space in a parking lot. To exit, I shifted the car into Drive, gently touched the accelerator (which should have accelerated the car to 2 MPH) and turned the steering wheel about 90° clockwise with my left hand to straighten the wheels. In doing so, the base of my left thumb inadvertently pushed the Set button on the cruise control, causing it to set to 15 MPH, its minimum setting, and the car to rapidly accelerate. I jammed on the breaks but wasn’t able to stop in time to avoid colliding into the side of a passing car. Because my right knee was locked in my effort to stop my car, the force of the impact was transferred to my hip and, though nothing was broken, I ended up spending two days in the observation unit of my hospital followed by eight days in residential rehabilitation. At the time, I had no idea what had caused the car to suddenly accelerate, seemingly without any input and certainly without my intent. It wasn’t until several months later that a similar acceleration event occurred, fortunately not resulting in an accident, and I was able to determine the cause. This problem is not the result of defective parts but of design. I believe the cruise Set button should not be located so close to the steering wheel rim and should not be raised as it is, but the safety issue could also be resolved in software by not allowing the cruise control to engage at very low speeds.

These recalls are old: February 7, May 5, and August 25 of last year. My local dealership, Hansel Volkswagen, 2951 Corby Ave, Santa Rosa, CA 95407 (1-707-578-1320), is unable to get the parts for these repairs from VW of America, even though WV of America is steadily building new cars. My 2021 ID4 is still not repaired.

Door won't unlock / open from inside. Got stuck a few times, had to turn off and on the car for doors to re-engaged electronically. Nothing in manual reflects manual emergency open doors. What happens in the event of power failure or dead battery?

On March 26, 2024 the VW Id.4 caught fire while being driven on freeway. The driver was able to pull over and escape from the vehicle as it burned but sustained burns to his left arm, hand and face. The vehicle was engulfed in flames and destroyed. An inspection of the vehicle and battery modules in October of 2024 by VW experts and experts for the driver determined that the fire started in one of the battery modules and was not due to external causes or road hazards. The remains of the vehicle and battery modules have been preserved.

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE), 23V040000 (ELECTRICAL SYSTEM), 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On [XXX] approximately [XXX], I was in the drive-up line for Starbucks. The drive-up line was very slow so we waited for about 1/2 hour and I ended turning off my engine. I had plenty of room at least between 2-3 feet between myself and the car in the front. Then the line moved so, I put the car in Drive and covered the brake. I tapped the Gas/electric pedal and the car accelerated from 0 to 30 and lunged forward and I hit the car in front of me and they were pushed into the car in front of them. No one was seriously hurt, but police were called and ambulance arrived and found no injury - so there wasn't a police report. I was completely shocked that this happened so fast and I wasn't able to stop my car. So, when I hit the people in front of me. Their car was a Ford Mini-van older model. I dented their bumper, but see attached photos of damage to my car. I went on a VD owner website to see if other volkswagen owners had any acceleration problems and I was surprised to find so many people affected by acceleration issues. I decided to call Volkswagen headquarters and a case was opened. Volkswagen set up a data review with a Volkswagen technician. I dropped off the car at the dealership in Ventura. I was not provided with a report from the Data retrieval. I just received a letter from the case manager, Sarah that they did not find anything unusual. After reviewing the letter, they had the wrong date of my accident. The accident occurred on [XXX], and Sarah said the accident was on April 8, 2024. Of course, they did not find anything??? I will enclose their letter and when I asked about the report or speaking with the technician, I was told that they do not give copies, nor provide information. On the website for Volkswagen ID4 owners, there are many claims of acceleration problems, This vehicle is an self-driving electric car. There is a recall for a software issue, that has not been established yet if it is related to acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In two years I haven’t been able to open my passenger side doors from the outside.. VW states it a recall item with no fix available. This is only a way to skirt the lemon laws. VW should be forced to fix these defective doors at once to take the car back,. I going to seek remedy in Federal Court if this isn’t addressed soon.

For fuse function, location and value, the owners manual has incorrect information which is worse than no information at all. This creates a safety and fire hazard in cases where higher amperage fuses can be placed in lower amperage circuits. The fuse panel cover is also deficient with no information about fuse function, location or value. The implication is that in time of need, an operator is unable to locate and replace a fuse to make the vehicles safety and operating systems functional. Worse yet, if a fuse is replaced it can be the wrong value creating a fire hazard or compromising the vehicles wiring and safety systems. I have called VW corporate customer service twice and explained how my safety is being compromised. VW will not take action. No solution offered. No effort.

1. The brake pedal freezes intermittently when I step on the brake. 2. The sensor is faulty - it flashes red and warns me that the brake isn't working. 3. In autonomous driving mode, it did not detect the vehicle in front of me and didn't slow down. 4. After driving in the rain, the front brakes seized up. VW of Wellesley in MA said they fixed these issues, but I continue to experience 1 and 2. It hasn't rained so I couldn't test #4. My car was in the shop from [XXX] to [XXX] this last time. Previously, it was there twice for shorter time. #2 first happened when my car was new. I mentioned it to the sales guy and he said the sensor was probably blocked. It kept happened but when my car stopped detecting the car in front on the highway, I knew something was wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System), and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The entire electrical panel went blank with no way to reset onsite. Had to drive to car without being able to see the speedometer or anything else. After getting to location and leaving the car for an hour, it reset itself. The car's Infotainment often goes out and can be rebooted by me. Used to think this part was normal but I don't think it is based on how often I have to do it. Car also has surged when driving, i.e. driving and it suddenly slows down then recovers back to normal speed. Finally, backup camera detects things that are not there and slams on breaks which is jarring to the car occupants. VW has tried unsuccessfully to repair and are "unable to replicate" the black out and the backup camera. The surge is new and not yet been looked at by them. However, I have very little faith they will be able to "replicate" that either since it has only happened twice.

There's an active recall for the doors on this car with guidance not to bring it in due to lack of parts to fix the vehicle. On 1/11/24 I was driving this car, on a major interstate, heard clicking noises, and the door decided to open on its on while the car was in motion. I was able to pull over and shut the door. On 1/12/24, the door decided to open on it's own again and make very loud clicking noises. At both times I was going around 15 miles an hour on major roads in my local area. Now, the door will not open from the exterior and still making major clicking noises. I was finally able to get it into the shop on 1/25/24 in which they did a diagnosis and confirmed the car needs a new door handle assembly but don't have a ETA on the parts for the assembly for this model vehicle. Keep in mind that the recall notice still says they will notify "affected vins" of when the parts will be available and this recall has been in effect since May 5th, 2023. I have no faith in them performing the repair on this unit and want to very much get a buyback rolling as this is a MAJOR safety concern.

the driver door open by itself during driving. It happened 3 times. It is not possible to lock the car. I had called the dealer ship. On my first call the said i will be on the list. After 3 weeks i called again then they said they didn't have the parts to make the repairs. I have asked for the manager to call back and it never happened.

With the vehicle in 'B' mode, I started acceleration in a moderate fashion. After about 30 feet the car lost power. Pressing the accelerator further had no effect. Releasing the accelerator then pressing it immediately power was restored. The car has been to the dealer twice for this issue. Neither time could it be duplicated. It has happened five times in the past two months with the last incident almost resulting in an accident.

Upon slowing down to a stoplight/intersection and then accelerating (like you arrived at a red light that just changed to green) the vehicle does not accelerate or have power, even when accelerator if fully pressed for 5-10 seconds, then it suddenly starts working properly again. This occurs most often in ‘B’ drive mode, but has done in ‘D’, also with and without ‘auto hold’ function enabled.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V312000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The front tires have excessive wear with treads appear to be peeling. 235/50/20 Please note both front tires have this issue but is worse on passenger side.

My vehicle has had two door handle recalls, the second and more important one has been there for almost 4 months and there is still no fix available. Is there a time limit that the manufacturer has to provide a fix by? Thanks!

Speedometer and all gauges blank, including backup cam and turn signals. Not referring to infotainment system (though that is also blank). It's totally ridiculous. Thanks for your help

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the back over prevention camera and the touch screen failure occurred intermittently. The vehicle was taken to the dealer. The contact was informed that the parts were unavailable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.

I have an id.4 (VIN: [XXX] ) which has recall issues. I've been trying to get this rectified but have been told there is no resolution for the past 6+ months. yesterday both my speedometer and main (entertainment) screen went blank. I called the dealer and was told they do not know what the issue is, but the vehicle is safe to drive since it "works". I do not know what the speed is, and I get warnings that none of the sensors work (front, airbag, speed control, etc...). I contacted VW corporate and was told this is a dealer problem. I keep getting put in between the corporate office and dealer with no resolution, yet I paid 50k for car that isn't safe for my family (I have a 5 year old). What am I supposed to do? Also VW dealership said they can take the car in, hold it for months with no resolution, but will not provide a car. I am out of car and hope that you all can help me. This is just not right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car was inoperative because it would not allow the driver to shift from neutral to drive or reverse. There was an error code with the emergency break and the auto hold break.

My door handles - specifically - the driver's front door - has a faulty/malfunctioning interior AND exterior handle, trapping me inside and/or outside my vehicle. Recall 57J5 performed and resulting repair 57J8 is necessary; however, a repair is not available. This condition trapped me inside my vehicle, which was recently confirmed by Island Volkswagen on Staten Island, NJ. I am not driving my vehicle due to this safety issue. Volkswagen has NOT issued a stop driving order, yet, but this condition is so serious that I am unable to drive/use my vehicle. For these reasons, I am making this complaint. I have called Volkswagen of America and initiated a complaint. I have been issued Case Number [XXX]. My main point of contact at VW of America is Eric W. at (800) 822-8987, extension 43389. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was slowly driving down a lane in a parking lot. The parking spaces were perpendicular to a wall. I start to turn the steering wheel and slowly tap my brakes since the car was already going at a slow speed. All of a sudden, the car lunges forward and crashes into the wall beyond the parking slot. The airbags blow up and, after impact, my mom who is in the passenger seat complaints about severe chest pain. Soon the ambulance is there to take my mom to the hospital (she is eventually diagnosed with two broken ribs and a fractured cervical bone). I stay at the scene to talk to the police about what happened (the police gathered information from bystanders and took many pictures). I am in shock about the incident and trying to figure out what happened. I research the topic on the Internet and find out that there are others who have complained about sudden and unexpected acceleration in this car model. In fact, there is a class action lawsuit which explains that the overly sensitive cruise control (haptic, touch sensitive control on the steering wheel) can be accidently triggered and cause the sudden acceleration. Thank you for looking into this safety problem.

The car was stuck in the garage; the electronic parking brake failed to disengage. I couldn't shift to the Drive mode. The vehicle had to be dragged out from the garage and is presently at the dealer. The dealer was able to reproduce and confirm the issue. Many errors popped up on the Dashboard when turning on the start button - Electrical System Not working correctly, Drive System Error, Auto Hold Error, TPMS Error. There were no warning lamps, messages, or other symptoms of the problem before the failure. The vehicle is a risk as it may not brake at high speed or fail to move after coming to a complete stop. The vehicle is at the dealer, and I have opened up a case with Volkswagen today and am awaiting to hear from them. Its UNKNOWN if the manufacturer had inspected the vehicle.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Numbers: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and determined that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

There is a warning that repeatedly comes on while driving: " Warnings and information not available. Drive with greater care!" While this warning light is on I am unable to see my speed, the time, and miles driven. The temperature gage turns to Celsius, the touchscreen works sporadically and the rear camera does not work at all. The only information that I have been given is to turn the car off and let it sit for 5 minutes. After doing that the warning will come on for about 15 min, turn off for a few minutes and then turn on again.

The contact owns a 2021 Volkswagen ID4. The contact received notification of NHTSA Campaign Numbers: 23V312000 (Structure) and 23V040000 (Electric System) however, the part to do the recall repairs was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am writing because VW has been unable to fix the recalls associated with my car. The earliest they say they can fix the major recall associated with the car battery is December 2024. This is unacceptable and I hoping the NHTSA can put pressure on VW to fix this problem.

While traveling at highway speeds I suddenly got multiple warnings of the parking brake becoming inoperative, Auto Hold Error, and Travel Assist and Cruise Control no longer available. When trying to park the vehicle's parking brake would not engage and a loud warning sound and red warning message with "Do not park vehicle on an incline" came up on the dash. The vehicle was not able to be parked on any surface without it potentially rolling away. When trying to take the car into the dealership on Monday, 9/11/2023 the vehicle would not move out of "Park" and had be dragged out of the garage it was parked in.

I have had two episodes in which the Lane Keeping Assistance put me at risk of running into a barrier on the freeway. Both happened when traveling in a middle freeway lane that split to an off-ramp (three lanes splitting to two groups of two lanes). In the first, I was taking the left ramp. The car, I think wanting to keep the lane line on my right close, suddenly steered me back to the right and toward the dividing barrier. I was able to overcome it and stay on my planned route but it was close. In the second, there was a car to my right in the right-most lane. I was taking the right exit and used my turn signal to indicate this. As I started to take the exit, turning the wheel to the right, the car forced the wheel back to straight because it thought I was trying to steer into the car to my right (in the next lane, also exiting), and again steered me toward the barrier splitting the ramp from the freeway. I was able to overcome the wheel, but again it was close. In both cases, I think the car is doing what it is designed to do (i.e. nothing is broken) but the design is dangerous. I have talked to the dealer about this problem - they have acknowledged the issue and said a new car would not have this problem. No warning lamps or messages appeared.

Passenger airbag error No passenger airbag Confirmed but no fix No inspection A warning light on dash screen

The contact owns a 2021 Volkswagen ID.4. The contact stated that while his wife was opening the driver's side rear door, she was shocked by an electrical discharge. The contact stated that his wife's hand hurt for several days, however she was not burned by the discharge. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

UNKNOWN All LCD screens would not display an image including the one that displays the speed at which the vehicle is traveling. The only difference from normal was the car sitting in the sun for a few hours and the back of the LCDs being hot to the touch. Was able to remedy by running the AC on Lo with the car empty for about 20 minutes. The car did not have a visible speedometer or anything else available on that screen. There bottom row of icons did display on start up and did not show any errors. However I would say that it is a fairly big issue not knowing the speed you are going. I have seen on a VW ID forum other people having had this issue. Vehicle has a service appointment August 31 for this issue. Not yet for replication or inspection. There was no warning to these issues. I just got in the car after work and the screens did not come on and I did try restarting them vehicle twice. Attached photo is of the car on where it shows no display. I also have a video I will show the dealer tomorrow.

The steering wheel controls on our 2021 Volkswagen ID.4 are haptic. That means that if you brush them with your fingers or hand with light pressure, they can activate. When leaving a neighborhood street, I turned the steering wheel approximately 180 degrees to pull out from a parking spot next to the curb. Upon releasing my grip a bit on the steering wheel (to let it rotate back to 'straight') my right thumb grazed the cruise control activation button (which is normally on the left side of the steering wheel). Since I had been using cruise control earlier in the drive, the cruise control resumed and the car accelerated without my providing any pedal input. Luckily I realized what had happened and pushed the brake pedal to cancel cruise control. The cruise control was set to 15 mph. I am thankful it was not set to something higher, like 65 mph. I don't know how fast the car would have accelerated in that case.