2010 Volkswagen Jetta Complaint Log

I WAS DRIVING ON THE FREEWAY (AT SPEED) ON MY WAY TO WORK WHEN MY 2010 JETTA TDI SUDDENLY STALLED. I WAS LUCKY THAT THE ENGINE DID NOT LOCK UP AS I WOULD HAVE BEEN REAR ENDED. HOWEVER, I CONTINUED TO COAST AT SPEED. I WAS ABLE TO COAST OVER TO THE SHOULDER. THE CAR WOULD NOT START. I CONTACTED A TOW TRUCK TO TOW ME INTO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THE INTER TURBO COOLER WAS DAMAGED DUE TO THE COLD WEATHER. I WAS ALSO TOLD THAT DUE TO THE COLD WEATHER ? THEY HAD SEEN THIS SAME OCCURRENCE AT LEAST 4 TIMES THAT DAY ALONE. UPON FURTHER RESEARCH, IT APPEARS THAT A LARGE NUMBER OF OWNERS IN THE US HAVE EXPERIENCED NOT BEING ABLE TO START, DIFFICULTY STARTING, AND ENGINE FAILURE TO DUE WATER BEING DRAWN INTO THE ENGINE FROM WATER CONDENSING IN THE INTERCOOLER. HTTPS://MAPS.GOOGLE.COM/MAPS/MS?MSID=207335707442566723762.0004B73A15CAE256F489F&MSA=0&IWLOC=A THIS HAS CAUSED CARS TO SUDDENLY DIE WHILE DRIVING ON PUBLIC ROADS AND HIGHWAYS WITH THE POTENTIAL OF SUDDENLY BEING HIT BY FAST APPROACHING TRAFFIC. IT ALSO SEEMS EVIDENT THAT VOLKSWAGEN HAS KNOWN ABOUT THIS ISSUE SINCE LAST WINTER. THERE APPEARS TO BE NUMEROUS TECH BULLETINS ON THE SUBJECT. *TR

NOTE TO ENGINEERS INVESTIGATING 2009-2010 VW JETTA HIGH PRESSURE FUEL PUMPS: I AM A SEMI-RETIRED AUTOMOTIVE ENGINEER THAT INVESTIGATES INSURANCE CLAIMS. I CURRENTLY HAVE ONE OF THESE ISSUES WITH METAL FLAKES APPEARING ON THE FILTERING SCREEN FOR THE HPFP LOCATED UNDER THE PRESSURE TRANSDUCER. OBVIOUSLY, THIS ISSUE HAS BEEN BUILDING FOR SOME TIME IN ORDER FOR THIS AMOUNT OF METAL FLAKES TO ACCUMULATE (VEHICLE WOULD BARELY RUN--IDLED TO DEALER). THIS IS NOT AFFECTING JUST VW'S. I SEE THE SAME ISSUE IN DODGE, GM, FORD, AUDI, AND MANY OTHER MODELS. THE PROBLEM LIES WITH THE ULTRA-LOW SULFUR FUEL. SULFUR IS A LUBRICATING MOLECULE UNDER HIGH PRESSURE APPLICATIONS. PROBLEMS BEGAN CROPPING UP AFTER SWITCH TO ULTRA-LOW SULFUR FUEL. THE OLDER LOW-SULFUR FUEL WOULD STILL LUBRICATE. THE FIX IS TO EITHER HARDEN THE PUMP FACES TO A MUCH HIGHER DEGREE SUCH THAT NO LUBRICATION IS REQUIRED. OR, ADD A 5% MIX OF BIODIESEL TO THE PETRODIESEL TO RESTORE LUBRICITY TO FUEL. SOME ADDITIVES ALSO ACCOMPLISH THIS SAME LUBRICATING EFFECT. I HAVE NOW HANDLED AROUND 40 CASES OF DIFFERING MAKES WHERE THIS SAME ISSUE CROPS UP. HOWEVER, I ONLY SEE THE CASES WHERE AN INSURANCE CLAIM IS FILED WITH AN INSURANCE CARRIER. IN ALL CASES, I GO BACK TO THE STATION WHERE THE CUSTOMER FUELS THE VEHICLE TO OBTAIN SAMPLE. THIS IS TO RULE OUT CONTAMINATED FUEL BEING DISPENSED AT A FILLING STATION. SO FAR, NO CONTAMINATION FOUND FROM FILLING STATIONS. *TR

WAS BACKING OUT OF A PARKING SPACE AND THEN PLACING THE CAR INTO DRIVE. AS I PRESSED THE ACCELERATOR TO PULL AWAY, THE CAR STARTED SPUTTERING LIKE IT WANTED TO STALL OUT. IMMEDIATELY TOOK IT TO DEALER FOR SCAN AND NO CODES FOUND. CAR HAS DONE THIS SINCE AND NO CODES AGAIN. LAST INCIDENCE WAS LAST WEEK AND AS I PRESSED THE ACCELERATOR, THE CAR SPUTTERED SO I LEFT OFF THE GAS. UPON PRESSING THE GAS PEDAL AGAIN, CAR SHUT OFF AND THE BATTERY LIGHT ON THE CAR CAME ON. PLACED CAR IN PARK AND IT STARTED WITH NO INCIDENT FROM THERE. TOOK THE VEHICLE TO DEALERSHIP AND AGAIN NO CODES SO THEY WILL NOT REPAIR. I AM SCARED THIS CAR WILL SHUT OFF IN TRAFFIC LEAVING ME IN THE MIDDLE OF THE ROAD. STILL WAITING ON A DECISION FROM VWOA REGARDING THE SAFETY AND DRIVEABILITY OF THE CAR. *TR

CAR BROKE DOWN ON HIGHWAY. TOWED TO DEALER AND WE WERE TOLD THERE WERE METAL SHAVINGS THROUGHOUT FUEL SYSTEM AND THAT IT WOULD COST $6000 TO REPAIR. WE NOTICED THAT NHTSA HAS AN OPEN INVESTIGATION (EA11003) FOR THIS EXACT PROBLEM. LINK: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/DEFECTSUMMARY2.CFM?INV_ID=20944&TYPE=VEHICLE&TYPENUM=1&CMPT_ID=158&PROD_ID=728769&MAKE=VOLKSWAGEN&MODEL=JETTA%20SPORTWAGEN&MODEL_YR=2010 THANK YOU. *TR

ALL FACETS OF TOUCH SCREEN RADIO SYSTEM INCLUDING HANDS FREE BLUETOOTH FEATURE SUDDENLY DIED ON MY 2010 JETTA TDI AT ABOUT 65000 MILES. THIS ISSUE WITH THIS YEAR IS WELL DOCUMENTED HERE AND ELSEWHERE. HAD TO REPLACE BATTERY EARLIER WHICH SOME COMPLAINTS SUGGEST IS RELATED TO THIS ISSUE OF RADIOS DYING. VOLKSWAGEN NEEDS TO STEP UP AND PROVIDE RELIEF TO THE MANY CUSTOMERS WHO HAVE HAD THIS PROBLEM RATHER THAN IGNORING IT. IT TRULY IS A SAFETY ISSUE AS IT DENIES HANDS FREE USE. *TR

WHEN SHIFTING GEAR, WITH THE BRAKE PEDAL DEPRESSED, THE CLUTCH MAKES CLICK NOISE THEN SLIPS TO NEUTRAL. THEN THE PRNDS LIGHTS STARTS FLASHING, AND CHECK ENGINE LIGHT COME ON. THE ONLY WAY TO REENGAGE THE GEAR IS BY TURNING THE IGNITION KEY OFF AND ON, RESTARTING THE ENGINE. THEN THE GEARS START WORKING AGAIN. BUT THE CHECK ENGINE LIGHT WILL STAY LIT, AND EVENTUALLY TURNS OFF BY ITSELF AFTER A FEW DAYS OF DRIVING. IT SEEMS THAT WHEN THE BRAKE PEDAL IS PRESSED VERY HARD, THE CLUTCH SLIP OCCURS LESS OFTEN. *TR

2010 JETTA SEDAN TDI --> FUEL LEAK --> DAY PRIOR RAN NORMAL. WENT TO START AND DID NOT START. THOUGHT WAS THE BATTERY. CHARGED EMERGENCY STARTER FOR 4HR AND ATTEMPTED AGAIN WITH NO AVAIL. CALLED A FRIEND WHO IS A DIESEL MECHANIC TO HELP START IT. HOOKED TO HIS TRUCK AND STILL NO START. I NOTICED WET UNDERNEATH THE FRONT PASSENGER WHEEL AND THOUGHT NOTHING OF IT SINCE IT WAS PARKED ON THE STREET, SO WATER POSSIBLY. IT STARTED TO SNOW. WENT AND PURCHASED A NEW BATTERY. INSTALLED THE BATTERY, AFTER BATTERY INSTALL STILL DID NOT START. ATTEMPTED 2 MORE TIMES. SINCE IT WAS NOT THE BATTERY HE BEGAN TO LOOK ELSEWHERE WHILE I ATTEMPTED TO START AND YELLED AT ME TO STOP. I GO TO THE FRONT OF THE AUTO AND HE SHOWS ME WHERE THE DIESEL IS PULSATING OUT AND THAT IS WHY IT IS NOT STARTING, IT IS NOT GETTING TO THE ENGINE. I THEN LOOK AROUND THE CAR AND WITH THE SNOW, I THEN NOTICE A LONG GREEN PATH OF DIESEL FUEL ALONG THE ROAD. I CALLED VW, PAID THE 84$ TO TOW TO VW DEALER AND THEY COULD NOT LOOK AT IT UNTIL A WEEK LATER. MY CONCERN IS THE GAS LEAK. I SHOULD TECHNICALLY HAVE OVER 54K ON THE VEHICLE, I AM NOT EVEN CLOSE TO THOSE OTHERS FOR SALE ON THE MARKET. I AM NOT UPSET SINCE NO BODILY HARM WAS DONE, HOWEVER THE LEAK IS IN GREAT AMOUNT. I DO RECALL A COUPLE OF DAYS EARLIER THAT I WAS GOING THROUGH GAS QUICKER. I FILL 1X A MONTH, WITH 4 DAYS I WAS THROUGH A QUARTER OF A TANK BUT IT DID NOT CLICK. THIS IS ME NOTIFYING YOU OF MY GAS LEAK. THE CAR NEVER STARTED AND THERE WAS NO FIRE BUT THERE IS CONCERN DUE TO THE LEAK. MY MECHANIC FRIEND STATED THAT HE HAD NO IDEA WHAT THE PART WAS CALLED THAT WAS SHOOTING OUT THE FUEL AND TO TAKE TO A AUTHORIZED VW DEALER WHICH I DID. I STILL HAVE 5 DAYS TILL THEY CAN EVEN LOOK AT MY CAR. *TR

CAME TO A STOP AT A LIGHT AND THE CAR WAS FINE AT FIRST. THEN, ALL OF A SUDDEN THE RPMS STARTED BOUNCING AROUND AND THE CAR TURNED OFF. IT WOULDN'T TURN ON FOR ABOUT A MINUTE AND I WAS ABLE TO DRIVE OFF. THE INCIDENT HAS HAPPENED AGAIN ON AT LEAST 3 OCCASIONS. NAME-BRAND DIESEL HAS ALWAYS BEEN USED, FULL MAINTENANCE HAS BEEN FOLLOWED INCLUDING FUEL FILTER REPLACEMENT AND DSG TRANSMISSION SERVICE. *TR

DRIVING ON HIGHWAY ON 12/15/13 AND AS I ACCELERATED, I LOST POWER AND "CHECK ENGINE LIGHT" CAME ON. CAR FELL TO 50MPH AND I EXITED HIGHWAY IMMEDIATELY, STOPPED THE CAR, RE-STARTED AND THE CAR AND LIGHT WAS STILL ON. SHOWED ERROR CODE G450 AND THE "EXHAUST PRESSURE SENSOR 1" WAS REPLACED BY DEALER IN JANUARY 2014. GLOW PLUG LIGHT ALSO CAME ON INTERMITTENTLY AT THAT TIME. TWO MONTHS LATER (FEBRUARY, 2014), "GLOW PLUG LIGHT" CAME ON AGAIN INTERMITTENTLY. TURNED OFF CAR AND STARTED IT AGAIN AND LIGHT WENT OUT. DEALER SAYS P0237 CODE MEANS INTERMITTENT FAILURE OF "BOOST PRESSURE SENSOR" AND "SENSOR HARNESS". VW ADVISES THE CAR IS NOT DRIVABLE DUE TO UNPREDICTABLE PERFORMANCE OF TURBOCHARGER ON ENGINE PERFORMANCE DUE TO FAILURE OF THIS SENSOR. THE LOSS OF POWER HAS BEEN DOCUMENTED WIDELY FOR THIS ENGINE (PUMP, CARBONIZED INTAKE, OTHER?), BUT VW HAS ACCEPTED NO RESPONSIBILITY FOR THE PROBLEM. CAR IS 4 YEARS OLD WITH 48,900 MILES. REPAIRS ARE APPROACHING $1000 AT THIS TIME. *TR

VEHICLE: 2010 VW JETTA TDI (DIESEL) ENTERED HIGHWAY AND ACCELERATED UP TO APPROX 40 MPH THEN VEHICLE STARTED TO STALL. A LOUD RATTLING NOISE WAS HEARD THEN "CHECK ENGINE LIGHT" CAME ON. WE IMMEDIATELY PULLED OVER TO SHOULDER AND TURNED ENGINE OFF. (ENGINE DID NOT STALL OUT/OFF BY ITSELF, WE TURNED ENGINE OFF AFTER PULLING OVER) ATTEMPTS TO RE-START ENGINE FAILED. STARTER WOULD TURN ENGINE OVER BUT IT WOULD NOT START UP. SUBSEQUENTLY WE USED A DIAGNOSTIC CODE TOOL WHICH INDICATED THAT THERE WAS A PROBLEM WITH FUEL PRESSURE. WE HAD 1/2 TANK OF DIESEL SO WE DID NOT RUN OUT OF FUEL. BATTERY WAS STRONG ENOUGH TO TURN OVER ENGINE AND ALL ELECTRICAL SYSTEMS STILL WORKED. WE BELIEVE THIS MAYBE AN ISSUE WITH THE FUEL PUMP FAILING. *TR

I DRIVE A 2010 VW JETTA SPORTWAGEN TDI AND TWO DAYS AGO, WHILE DRIVING ~75 MPH, THE VEHICLE SUDDENLY LOST POWER. I WAS ON A HIGHWAY AND THIS PUT MY LIFE IN GREAT DANGER. FORTUNATELY, I WAS ABLE TO GET THE CAR SAFELY TO SERVICE. THEY SAID I HAD USED BAD DIESEL. THEY FLUSHED THE FUEL AND CHANGED THE FUEL FILTER AND CHARGED ME $700. THE NEXT DAY, THE SAME THING HAPPENED ON THE HIGHWAY. I LOST POWER AND AGAIN MY LIFE WAS IN GREAT DANGER. TWICE, MY VW LET ME DOWN...NEARLY GRAVELY! SADLY, THE DRAMA CONTINUES. THE CAR IS NOW AT A NEW REPAIR SHOP. NEITHER REPAIR SHOP KNOW WHAT THE PROBLEM IS. BUT FROM A SIMPLE INTERNET SEARCH, I HAVE FOUND THE PROBLEM: THIS IS A RECURRING PROBLEM WITH THIS MODEL. THIS IS VERY CLEARLY RELATED TO NHTSA CAMPAIGN ID NUMBER: EA11003. *TR

UPON STARTING THE VEHICLE TODAY (DECEMBER 5, 2013), AT +15 DEG F (MORNING LOW WAS -22 F), THE GLOW PLUG LIGHT BEGAN BLINKING AND A WARNING BELL RANG, SIGNIFYING "CHECK ENGINE". THE ENGINE STARTED IMMEDIATELY AND CONTINUED TO RUN BUT HAD NO POWER ABOVE 2,000 RPM. THIS IS THE SECOND (APPARENT) HIGH PRESSURE FUEL PUMP FAILURE ON THIS VEHICLE, THE FIRST OCCURRING ON AUGUST 20, 2013 AT ~55,000 MILES, AT HIGHWAY SPEED, WITH THE SAME LOSS OF POWER SYMPTOM AND "CHECK ENGINE" INDICATION. THAT INCIDENT WAS LUCKILY WITHIN TEN MILES OF THE DEALERSHIP AND I WAS ABLE TO DRIVE THE CAR TO THE DEALER. THE DEALER DETERMINED THAT THE FUEL WAS NOT CONTAMINATED AND THAT THE FUEL PUMP HAD FAILED AND THEN REPLACED IT UNDER THE ORIGINAL POWER TRAIN WARRANTY. PRIOR TO THAT FIRST FAILURE THE CAR WAS EXPERIENCING SLIGHT 'MISSING' DURING ACCELERATION OR STEADY SPEED IN THE 2100-2500 RPM BAND. THE SAME MISSING WAS OCCURRING SOON AFTER THE FUEL PUMP REPLACEMENT, PRIOR TO THE CURRENT FAILURE. I AM THE ONLY PERSON THAT HAS EVER FUELED THE VEHICLE AND THERE IS 0% CHANCE THAT THE FUEL CURRENTLY (OR EVER) IN THE VEHICLE CONTAINED ANY GASOLINE OR BIODIESEL, UNLESS A GAS STATION WAS SELLING CONTAMINATED FUEL. THE DEALER ALSO INSTALLED THE PREVENTIVE FILLER RECEPTACLE THAT DOES NOT ALLOW A GAS HOSE NOZZLE SOON AFTER THE FIRST FUEL PUMP WAS REPLACED, DURING A NORMAL OIL CHANGE SERVICING. AS OF THIS WRITING, ON THE AFTERNOON OF DECEMBER 5, 2013, THE DEALER'S SERVICE AGENT HAS REQUESTED THAT I DRIVE APPROXIMATELY 220 MILES OVER A HIGH MOUNTAIN PASS, TO DELIVER THE CAR FOR DIAGNOSIS AND REPAIR. *TR

RE: PARKING BRAKE. IN DEC 2013, MY 2010 VW JETTA TDI ROLLED BACKWARDS WITH THE PARKING BRAKE FULLY ENGAGED. IT HIT ANOTHER STATIONARY VEHICLE; THANKFULLY THERE WERE NO INJURIES EXCEPT TO THE TWO CARS. I HAD BROUGHT IN THE VEHICLE TO THE DEALER IN FEB 2013 WITH THE CONCERN THAT THE PARKING BRAKE WAS NOT SECURE. THEY SAID THEIR WAS LITTLE ADJUSTMENT TO BE MADE AND IT WAS WORKING TO SPECS. MY VEHICLE HAD UNDERGONE IT'S 40K SERVICE TWO MONTHS PRIOR TO THE MOST RECENT INCIDENT THAT RESULTED IN A CRASH. WORKING UP TO "SPECS" IS CLEARLY NOT SUFFICIENT OR SAFE. I WOULD LIKE THIS TO BE INVESTIGATED. *TR

CAR LOST POWER BUT DID NOT DIE COMPLETELY. LIMPED TO DEALER AND WAS INITIALLY TOLD THERE WAS WATER IN THE DIESEL FUEL, THREE DAYS LATER IT WAS CALLED JUST 'CONTAMINATION' (NOT FURTHER IDENTIFIED) THAT NECESSITATED A COMPLETED FUEL SYSTEM REPLACEMENT. TOTAL COST $6300 - $8500 DEPENDING ON WHETHER THE FUEL TANK NEEDS TO BE REPLACED. DEALER CONFIRMED THAT FUEL PUMP FAILURE COULD ALSO CAUSE FUEL SYSTEM CONTAMINATION AND SINCE THE FUEL PUMP IS CONSIDERED PART OF THE DRIVE TRAIN (WARRANTY - WISE) IT IS COVERED FOR 50,000 MILES. *TR

DRIVING AT ABOUT 40 MPH WITH ABOUT 1/4 TANK OF GAS WHEN CAR STARTED TO SPUTTER AND RUN ROUGH. THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND I PULLED INTO A NEARBY PARKING LOT WHERE I SHUT THE CAR OFF. I RESTARTED THE CAR AND PULLED OUT OF THE PARKING LOT BUT CAR IMMEDIATELY BEGAN TO RUN ROUGH AND LOSE POWER AGAIN SO I PULLED INTO A GAS STATION LOT WHERE THE CAR REFUSED TO RESTART. CALLED A TOW TRUCK AND GOT CAR TOWED TO AUTOBARN IN COUNTRYSIDE (WHERE I BOUGHT THE CAR). TRIED TO RESTART CAR AGAIN AT DEALERSHIP AND NOTICED THE FUEL GAGE WAS READING "EMPTY", MEANING FUEL HAD LEAKED OUT SINCE THE CAR DIED. DEALER CALLED ME THE NEXT DAY SAYING MY HIGH PRESSURE FUEL PUMP HAD FAILED AND MY ENTIRE FUEL SYSTEM FROM THE GAS TANK ON UP TO THE INJECTORS HAD TO BE REPLACED. WAS COVERED UNDER WARRANTY AND DEALER WAS VERY HELPFUL AND DID THE JOB IN FOUR DAYS, DURING T-GIVING WEEK, WHICH I WAS VERY SATISFIED WITH. I ALWAYS GET MY DIESEL AT BP AMOCO'S OR MOBILES AND MAKE SURE TO USE HEAVILY TRAFFICKED STATION TO HAVE THE BEST CHANCE OF GETTING FRESH FUEL. I AM NOT COMFORTABLE DRIVING THE CAR AND HAVE CONSIDERED TRADING IT IN DUE TO VW CORPORATE'S SEEMING INDIFFERENCE TO THE PROBLEM, WHICH IS WELL DOCUMENTED ONLINE AND THERE ARE MANY MANY CASES SIMILAR TO MINE. SHORTLY AFTER I BOUGHT THE CAR I NOTICED THAT ALL THE FUEL STATIONS IN MY AREA WENT FROM 5% BIODIESEL TO 20% BIODIESEL. I ASKED THE DEALER AT THE TIME ABOUT IT BECAUSE THE OWNERS MANUAL STATES VW WILL NOT WARRANTY THE CAR IF ANYTHING MORE THAN 5% BIODIESEL IS USED. THE DEALER SAID VW WOULD WARRANT IT AND A WRITTEN STATEMENT FROM VW CAME IN THE MAIL SHORTLY THEREAFTER. I CAN'T HELP BUT WONDER IF THE HIGHER BIODIESEL PERCENTAGE LED TO THE FAILURE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE BRAKES BEGAN TO MAKE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHO STATED THAT THE LEFT BRAKE PAD HAD WORN DOWN TO 25% WHILE THE RIGHT BRAKE PAD HAD ONLY WORN DOWN TO 75%. THE MECHANIC DID NOT KNOW WHY THE LEFT BRAKE PAD WORE DOWN FASTER THAN THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

AT HIGHWAY SPEED, 55 MPH, THERE WAS A LOUD CLUNK AND THE ENGINE SHUT OFF. I COASTED TO THE SHOULDER AND COULD NOT GET THE CAR TO RESTART. I WAS TOWED TO THE DEALER AND WAS TOLD THE FOLLOWING: INJECTORS 3 & 4 WERE MALFUNCTIONING AND NEEDED TO BE REPLACED. HISTORY: 1 MONTH AGO THE GLOW PLUG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. I TOOK THE CAR TO THE DEALER FOR SERVICE, THEY READ THE CODES AND SWITCHED THE #2 & #3 GLOW PLUGS TO DECIDE IF IT WAS THE HARNESS OR THE GLOW PLUGS THEMSELVES. AFTER A FEW MORE WEEKS THE LIGHT WAS ON CONTINUOUSLY AND MY WIFE HAD THE CAR GO CLUNK AND DIE ON THE FREEWAY. SHE GOT IT TO RESTART AFTER A FEW MINUTES AND WE HEADED DIRECTLY TO THE DEALERSHIP FOR THE REPLACEMENT GLOW PLUGS. THE DEALER REPLACED ALL 4 GLOW PLUGS. YESTERDAY, THE CLUNK HAPPENED AGAIN AND WE ARE NOW BACK AT THE DEALER DECIDING WHAT TO DO. THE DEALER SAYS REPLACE ALL 4 INJECTORS AND THAT SHOULD FIX THE PROBLEM. I SAY HOW DO WE CHECK THE HIGH PRESSURE FUEL PUMP AS THAT IS LIKELY THE REAL PROBLEM. *TR

THE VEHICLE FAILED TO START SO IT WAS JUMPSTARTED WITH NO PROBLEMS THEN TAKEN TO GET THE BATTERY TESTED. THE BATTERY, ALTERNATOR, AND STARTER ALL TESTED OK. THEN WARNING LIGHTS INDICATING THAT THE RIGHT HEADLAMP AND RIGHT REAR TAILLAMP ILLUMINATED THEN WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER AND THEY DETERMINED THAT A PART OF THE FUSE BOX HAD MELTED. UPON FURTHER INSPECTION A 30AMP FUSE FOR THE BRAKE LIGHTS HAD MELTED INTO THE FUSE PANEL, BUT HAD NOT POPPED THE FUSE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V490000 (FUEL SYSTEM, DIESEL). THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

HEAD AND TAILLIGHTS STOPPED WORKING. MELTED FUSE BOX. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT ALSO MENTIONED THAT FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR

ON OCT. 4, 2013 THE HIGH PRESSURE FUEL PUMP FAILED WHILE I WAS DRIVING. THE GLOW PLUG LIGHT STARTED TO BLINK, I STARTED TO PULL OVER PLANNING TO SHUT THE CAR OFF AND RESTART IT TO SEE IF THE LIGHT WENT OFF. BEFORE I GOT PULLED OVER THE ENGINE DIED AND WOULD NOT RESTART. IT HAD TO BE TOWED TO THE DEALERSHIP. IT COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD I BEEN DRIVING IN HIGH SPEED TRAFFIC ON THE FREEWAY. THE HIGH PRESSURE FUEL PUMP FAILURE SENT METAL SHAVINGS THROUGH OUT THE ENTIRE FUEL SYSTEM. ALL PUMPS, INJECTORS, FUEL RAILS, FILTERS, LINES ALL HAD TO BE REPLACED. THE FUEL TANK HAD TO BE CLEANED AND LINES ALL FLUSHED. THANKFULLY IT WAS COVERED BY VW 60000 MILE POWERTRAIN WARRANTY. I HAVE READ ABOUT A LOT OF OTHER PEOPLE WHO HAVE HAD THIS HAPPEN. IT IS VERY DANGEROUS WHEN YOUR CAR JUST DIES GOING DOWN THE ROAD AND WILL NOT RESTART. *TR

WHEN MAKING A LEFT HAND TURN CAR STALLS. DASH PANEL LIGHTS GO OUT AND BATTERY WARNING LIGHT FLASHES AND CAR SHUTS OFF. CAR HAS TO BE COMPLETELY STOPPED,IGNITION TURNED TO THE OFF POSITION AND PUT INTO PARK, BEFORE IT CAN RESTART. VERY DANGEROUS WHEN DRIVING IN HIGH TRAFFIC AREAS. YOU DON'T HAVE TIME TO PULL OVER. THE CAR JUST DIES! *TR

WHILE I WAS DRIVING, I HEARD A LOUD WHINING SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND WAS DIRECTLY RELATED TO MY DEPRESSING THE ACCELERATOR. I PULLED OVER AND WAS UNABLE TO SEE A PROBLEM WITH BELT OR OIL LEVEL. I RESUMED DRIVING TO RECREATE THE SOUND AND NOTICED THE VEHICLE WAS SLUGGISH AND UNRESPONSIVE IN TERMS OF ACCELERATION. WHILE I WAS TRAVELING AT APPROXIMATELY 65-70 MILES PER HOUR, THE VEHICLE JERKED AND SEEMED TO LOSE POWER. I WAS IN HEAVY TRAFFIC AT THE TIME IN THE NUMBER ONE LANE AND NOTICED THAT THE ENGINE HAD COMPLETELY STALLED. MULTIPLE VEHICLES HAD TO MAKE EVASIVE MANEUVERS AS I DROVE TO THE CLOSEST SHOULDER OF THE ROAD. I WAS UNABLE TO START THE VEHICLE AGAIN ONCE I PULLED TO THE SIDE OF THE ROAD. THIS IS MAJOR ISSUE IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP AND POSES A SAFETY RISK TO THOSE DRIVING GUT VEHICLES AT SPEED. *TR

I WAS DRIVING ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WOULD NOT HOLD SPEED OR ACCELERATE. I PULLED OFF THE HIGHWAY AND THE VEHICLE STALLED OUT AND WOULD NOT RESTART. WE REPLACED THE HIGH PRESSURE FUEL PUMP AND FUSE BOX. THE CAR STILL WILL NOT START AFTER A NEW FUEL PUMP AND FUSE BOX, AND WE HAVE BEEN TOLD THAT THE WIRING HARNESS NEEDS TO BE REPLACED. *JS

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

OWNED MY 2010 VW JETTA SPORT WAGON TDI 6SP MAN SINCE NEW. IT HAS ALWAYS HAD AN INTERMENT COUGH & SPUTTER THAT WOULD HAPPEN AT ANY SPEED OR CONDITION, BUT WAS VERY INFREQUENT AN NON-REPEATABLE. NOW HOWEVER, STARTING AT AROUND 85,000 MILES, THE COUGH AND STALL HAS BECOME MORE FREQUENT, CAUSES THE GLOW PLUG INDICATOR LIGHT TO FLASH AND THE VEHICLE LOSES POWER (GOES INTO LIMP MODE?). THIS USED TO ALL RESET WHEN TURNING OFF THE KEY. THE LAST TIME I BROUGHT IT TO THE DEALER, PARR IMPORTS IN BREMERTON WA, AT 89,802 MILES IT HAD P0322 & P0651 FAULT CODES. THEY SUSPECTED AN INTERMITTENT CRANK SENSOR FAULT AND WANTED ME TO MONITOR. IT HAS PROGRESSIVELY GOTTEN MUCH WORSE, I HAVE NOW LOST POWER IN HEAVY TRAFFIC AND STALLED IN THE PARKING LOT PULLING ONTO THE ROAD AND HAVE HAD TO SWITCH VEHICLES WHEN IT WOULD NOT RESET LEAVING THE HOUSE. I WAS COMPELLED TO BUY THE TORQUE APPLICATION FOR MY ANDROID PHONE TO VIEW AND RESET FAULT CODES. I HAVE NOT RESET THE ECU FAULTS AT LEAST 4 MAYBE 6 TIMES AND NOW, AT AROUND 92,000 MILES, IT SHOWS 5 CODES AND WON'T RESET: P0322: IGNITION/DISTRIBUTOR ENGINE SPEED INPUT CIRCUIT NO SIGNAL, P2127: THROTTLE/PEDAL POSITION SENSOR/SWITCH E CIRCUIT LOW INPUT, P0193: FUEL RAIL PRESSURE SENSOR CIRCUIT HIGH INPUT, P0651: UNKNOWN CODE - MORE INFORMATION MAY BE AVAILABLE ON THE WEB, P0300: RANDOM/MULTIPLE CYLINDER MISFIRE DETECTED. MY INTERNET RESEARCH SUGGEST THE HIGH PRESSURE FUEL PUMP (HPFP) MAY BE AN ISSUE WITH VW BLAMING IT ON GASOLINE CONTAMINATION, HOWEVER I HAVE RECORDS AND RECEIPTS CONFIRMING I ALWAYS FUEL WITH DIESEL FROM A MAJOR DISTRIBUTOR. *TR

I WAS DRIVING AT HIGHWAY SPEED AND THE CAR IMMEDIATELY LOST POWER. A SEMI ALMOST REAR ENDED ME BECAUSE I LOST SPEED SO QUICKLY. I LOST CONTROL OF THE VEHICLE AND HAD TO FIGHT THE STEERING WHEEL TO GET OFF THE ROAD AS THE STEERING GOT EXTREMELY TIGHT. I HAD THE VEHICLE TOWED TO THE DEALER AND THEY IDENTIFIED THE HIGH PRESSURE FUEL PUMP AS FAILING. *JS

AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW AND A KNOWN ISSUE. WE LOVE THE CAR, AND IT HAS BEEN THE BEST CAR WE HAVE EVERY OWNED UP UNTIL THIS POINT. I HOPE THAT VOLKSWAGEN ASSUMES RESPONSIBILITY AND KEEPS A LIFETIME CUSTOMER. *TR

THE AIRBAG STOPPED FUNCTIONING WITHOUT ANY REASON. THE CAR WAS BEING STARTED WHEN THE AIRBAG ERROR INDICATOR CAME ON AND STATED AIRBAGS ARE NOT FUNCTIONAL. VW SAYS THAT THIS IS NOT INCLUDED IN THE SAFETY WARRANTY, WHICH DOES NOT MAKE ANY SENSE SINCE ITS CLEARLY A SAFETY ISSUE AND SHOULD NOT BE FAILING ESPECIALLY WHEN THE CAR IS ONLY 3 YEARS OLD AND HAS ONLY 65,000 MILES. *TR

AT 60,000 MILES WE NOTICED A DECREASE IN ACCELERATION AND GAS MILEAGE IN 2010, VW JETTA TDI. THE DEALER SAID THEY FIXED THE ISSUES, BUT WE ONLY SAW A SLIGHT IMPROVEMENT IN THE VEHICLES PERFORMANCE. IN BETWEEN THE 60,000 MILES AND NOW 113,000 THE CAR HAS BEEN DIAGNOSED TO HAVE THE EGR VALVE, DPF FILTER, ALL SENSORS,. NOX AND SOX BURNERS TO BE REPLACED AT A TOTAL COST OF $10,000 DOLLARS. WHEN WE PURCHASED THE VEHICLE THE DEALERSHIP SAID THAT THE DPF FILTER WOULD ONLY COST US $1000 DOLLARS TO REPLACE, TRY $4000 JUST FOR IT. WE HAVE TAKEN VERY GOOD CARE OF THE CARE AND FEEL THAT VW HAS MISREPRESENTED THEMSELVES IN THE VAULE OF THE VEHICLE AND THE UPFRONT REPAIRS. THE RADIO, ALL DOORS ACTUATORS AND TRANS HAVE BEEN REPAIRED ON THIS CAR. IT HAS BEEN A MONEY PIT.

AFTER A LONG DRIVE (ABOUT 300 MILES) AND DINNER, I WAS PULLING OUT OF THE PARKING SPOT AND SUDDENLY THE GLOW PLUG LIGHT CAME ON AND A NOTICE FOR THE CHECK ENGINE LIGHT THEN THE CAR STALLED. I TRIED STARTING IT AND IT RAN ABOUT 1 MINUTE THEN STALLED AGAIN. I STARTED IT A THIRD TIME AND MANAGED TO GET THE CAR ABOUT 100 FEET BEFORE IT STALLED. I COULD NOT RESTART. HAD IT TOWED TO THE DEALERSHIP. THE HIGH PRESSURE FUEL PUMP WAS GONE AND ASSOCIATED DAMAGE DONE TO THE TUNE OF ABOUT $6000. AM CURRENTLY REQUESTING THAT THE REPAIRS BE PAID FOR BY VW. I ALWAYS USE DIESEL FUEL AND NEVER PUT ANY GASOLINE IN MY CAR AND CAN BACK THIS UP WITH DOCUMENTATION. I FILLED UP THE TANK ABOUT 70 MILES UP THE ROAD AND THERE'S NO WAY IT COULD HAVE RUN THAT FAR ON GAS. I'VE OWNED DIESEL CARS FOR MOST OF MY DRIVING LIFE. I AM LUCKY THIS DIDN'T HAPPEN ON THE FREEWAY OR REMOTE LOCATION. *TR

I TRIED OPENING REAR DOOR AND IT WOULD NOT UNLOCK. MANAGED TO UNLOCK DOOR FROM INSIDE VEHICLE. NOW THE DOOR LOCK MECHANISM ON REAR DRIVER SIDE DOOR DOES NOT WORK AT ALL. DOOR IS FOREVER UNLOCKED. THIS SEEMS TO BE A COMMON PROBLEM IN VW VEHICLES. CONCERNED THAT CHILD MAY OPEN DOOR EVEN WITH CHILD SAFETY SWITCH ENGAGED/ACTIVATED. *JB

I WAS DRIVING DOWN A RESIDENTIAL STREET, AND SUDDENLY THE ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. I WAS ABLE RESTART THE ENGINE, BUT COULD ONLY DRIVE FOR ABOUT 5 YARDS BEFORE THE CAR STALLED OUT AGAIN. DEALERSHIP SAYS THIS IS A FUEL PUMP FAILURE, AND I SEE MANY REPORTS OF THIS WITH THE JETTA TDI MODEL FOR 2010.

WHILE DRIVING HOME TO PANAMA CITY BEACH FL VIA THE FLORIDA TURNPIKE CAR THE ENGINE REVVED UP, I HAD NO POWER AND THE ESP LIGHT ON THE DASH CAME ON. I HAD TO COAST TO THE SIDE OF THE ROAD WHERE I PUT IT IN PARK. I COULD NOT PUT THE CAR BACK IN GEAR. I THEN TURNED THE ENGINE OFF AND WAITED A FEW MINUTES. I CRANKED THE CAR BACK UP AND THE LIGHT WAS NOT ON. PUT THE CAR IN GEAR AND PROCEEDED ON TRIP. AFTER ARRIVING AT MY DESTINATION, I HAD THREE MORE INSTANCES OF THE SAME ACTION. I CONTACTED MY LOCAL DEALER TO MAKE ARRANGEMENTS TO BRING THE CAR IN. THIS HAS BEEN A VERY FRIGHTENING EXPERIENCE, ESPECIALLY DURING HIGHWAY TRAVEL (WHICH IS MOSTLY WHERE THIS CAR IS DRIVEN). LOSING POWER AT 70 MPH IN CONGESTED TRAFFIC WOULD NO DOUBT RESULT IN MULTIPLE INJURIES, PROPERTY DAMAGE AND MOST LIKELY DEATHS. THIS PROBLEM NEEDS TO BE RESOLVED ON A GLOBAL LEVEL WITH VOLKSWAGEN.

WHILE DRIVING ON THE FREEWAY AT ABOUT 75MPH THE VEHICLE SUDDENLY LOST POWER AND WAS DIFFICULT TO GET IT TO STAY AT 20MPH WHILE ATTEMPTING TO CHANGE LANES AND GET TO THE SIDE OF THE FREEWAY. ONCE SAFELY OFF TO THE SIDE OF THE ROAD THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO CLOSEST VW DEALER AND ALTHOUGH IT IS 60K MILES OUT OF WARRANTY VW COVERED THE REPAIR.... "FOUND LOW FUEL SYSTEM PRESSURE STORED IN ECM AND METAL IN FUEL METERING VALVE. REPLACED FUEL SYSTEM AND CLEAN FUEL RETURN & SUPPLY LINES. DRAIN FUEL AND REPLACED FUEL PUMP DUE TO EXCESSIVE METAL IN..." *TR

THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR

2010 VW TDI JETTA : I OWN A 2010 VW TDI JETTA I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 117,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY ALSO ON THE BACK OF MY CAR . THE CAR HAD FUEL RUNNING ON THE EXHAUST SYSTEM I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY ADVISED THAT TWO FUEL INJECTORS NEEDED TO BE REPLACED DUE TO THE FACT OF THE INJECTORS SPRAYING FUEL ON TO ALL ENGINE AREA AT A COST OF $1300. THEY REPLACED TWO OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO TWO WEEKS BETWEEN ALL FOUR VISITS. MY CONCERN IS THAT THE OTHER INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN ALONG WITH A FIRE AT SOME POINT. *TR

THIS IS A TURBODIESEL (TDI) SPORTWAGEN MODEL. DRIVING AT NIGHT ON 2 LANE COUNTY ROAD SUDDENLY LOST POWER, STALLED IN TRAFFIC LANE AND WOULD NOT RESTART.CHECK ENGINE LIGHT CAME ON WHEN IT STALLED. NO PRIOR WARNING OF PROBLEM. LOCAL SERVICE FOUND METAL PARTICLES FROM INTERNAL FAILURE OF HIGH PRESSURE FUEL PUMP. VEHICLE WILL HAVE TO BE TOWED 50 MILES OR MORE FOR EVALUATION BY VOLKSWAGEN. ESTIMATED REPAIR COST $3,000 TO $4000 TO CLEAN OR REPLACE CONTAMINATED COMPONENTS. NOTE: APPEARS TO RELATE TO NHTSA EA11003. *TR

VW JETTA SPORTSWAGEN TDI 2010 53,000 MILES. ON AUG 7, 2013 AT APPROXIMATELY 16:20, WHILE STOPPED AT A TRAFFIC SIGNAL, ENGINE BEGINS TO RUN SLIGHTLY ROUGHLY, BUT NOT SUFFICIENT TO BE OF CONCERN. ACCELERATE FROM TRAFFIC SIGNAL TOWARDS ONRAMP TO I195. SUDDENLY ENGINE DIES (BEFORE ONRAMP). COAST CAR INTO PARKING LOT AT SIDE OF ROAD. TOTAL TIME FROM BEGINNING OF ROUGH IDLE TO ENGINE SHUTDOWN WAS ABOUT 10-15 SECONDS. HAD FAILURE OCCURRED ON INTERSTATE I195 OR I95 DURING RUSH HOUR, THIS WOULD HAVE BEEN A DANGEROUS CONDITION -- POSSIBLE STRANDING OF CAR IN A TRAVEL LANE OR DANGEROUS CROSSING IN FRONT OF FASTER MOVING TRAFFIC TO REACH SHOULDER. CALLED FOR TOW AND CAR TOWED AT ABOUT 19:00 TO VW DEALER - WEST BROAD VOLKSWAGEN IN RICHMOND VA. DEALERSHIP IS CLOSED SO LEAVE CAR AT DEALER. SPOUSE DRIVES FROM HOME ABOUT 100 MILES TO PICK ME UP. REACH HOME BY 23:30. ON AUG 8 DEALER DIAGNOSES AS A FAILED HIGH PRESSURE FUEL PUMP (TDI DIESEL ENGINE) WITH METAL PARTICLES THROUGHOUT THE FUEL SYSTEM. VWOA TECH LINE INDICATES THAT ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. CAR IS OUT OF WARRANTY, BUT DEALER ASKS VWOA TO COVER PART OR ALL OF COST. ON AUG 9 VWOA APPROVES REPAIR AND AGREES TO PAY IN FULL. WORK COMPLETED ON AUG 12. *TR

I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND NOTICED THAT IN ADDITION TO THE SAME HEADLIGHT AND TAIL LIGHT BEING OUT, THE LICENSE PLATE LIGHTS WERE ALSO OUT. BY THE TIME I COULD GET IN THE CAR THEY WERE ALL WORKING AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 30 AMP FUSE HAD OVERHEATED AND CAUSED THE FUSEBOX TO MELT (HENCE THE BURNING SMELL). $500 LATER MY CAR IS HOPEFULLY FIXED. THANKFULLY THE CAR DIDN'T BURN TO THE GROUND. *TR

CAR WAS STOPPED AT A RED LIGHT, WHEN LIGHT CHANGED TO GREEN I LET OUT ON THE CLUTCH AND THE MOTOR DIED AND WOULDN'T START. AFTER GETTING THE CAR OUT OF THE MIDDLE OF THE ROAD DURING RUSH HOUR GOT IT TOWED TO DEALERSHIP. DEALERSHIP FOUND METAL IN FUEL SYSTEM FROM FAILED HPFP. *TR

ENTIRE STEREO SYSTEM (INCLUDING RADIO, CD PLAYER, BLUETOOTH) STOPPED WORKING. *TR

VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE FUEL SYSTEM AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY FOB OR VIA BUTTON ON DRIVERS SIDE DOOR. KEY IN OUTSIDE OF LOCK WILL WORK. INTERMITTENTLY, THE REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK AT ALL AND THEREFORE WON'T OPEN FROM INSIDE OR OUT. DANGEROUS IF SOMEONE NEEDS TO EXIT THE CAR. IN DOING A SEARCH ONLINE FOR A POTENTIAL CAUSE, I FOUND LARGE NUMBERS OF FORUM ENTRIES FOR SIMILAR COMPLAINTS - SEEMS TO BE A COMMON PROBLEM IN VW'S.*JB

I HAD A HPFP FAILURE ON MY JETTA WHILE I WAS DRIVING. THE CAR DIED AND WOULD NOT START. I GOT A P0087 CODE OFF THE ENGINE. I HAD THE FUEL TESTED AND IT WAS CLEAN. IT LOOKS LIKE IT'S GOING TO BE A HPFP FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SINCE THE VEHICLE WAS PURCHASED IT HAS HAD ROUGH ACCELERATION AND INTERMITTENT SURGING BUT JUST RECENTLY IT HAS EXHIBITED ROUGH AND NO STARTS ALONG WITH STALLS WHICH ALL SEEMS TO BE DUE TO AN ISSUE WITH THE ECU LOSING DIAGNOSTIC COMMUNICATION WITH THE VEHICLE. *TR

FACTORY RADIO MODEL RCD 510. CAR MILEAGE: 61,320 MILES. IT WAS HOT OUTSIDE AND I WAS RUNNING AIR CONDITIONING. AFTER DRIVING FOR ABOUT 30MIN WITH RADIO ON, THE RADIO WENT BLANK (BLACK SCREEN). IT WOULD NOT TURN BACK ON AT THE TIME. A TECHNICIAN CHECKED FUSES AND NO BLOWN FUSES WERE FOUND. THE RADIO REMAINED IN THE CAR FOR 2 MORE DAYS AND WOULD NOT TURN BACK ON. RADIO WAS REMOVED FROM THE CAR AND THE TECHNICIAN TOOK THE RADIO APART, COULD NOT FIND AN ISSUE, DISCHARGED CAPACITOR & RADIO STILL DID NOT WORK. RADIO IS TOTALLY DEAD. SAFETY ISSUE SINCE BLUETOOTH (HANDSFREE) PHONE WILL NOT WORK WITHOUT RADIO.