NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE HAD MY VEHICLE FOR LESS THAN TWO MONTHS. FIRST MY BATTERY DIED ON ME SO I REPLACED IT BUT ODDLY BEFORE THAT I NOTICED WHEN I WOULD TURN ON MY CAR I HAD TO TURN THE STEERING WHEEL IN A CERTAIN DIRECTION OR SHAKE IT AND WHEN TURNING IT OFF I WOULD HAVE TO TRY SEVERAL TIMES BEFORE IT WOULD ACTUALLY TURN OFF. SO TODAY I GOT HOME FROM WORK AND IT JUST WOULDNT TURN OFF AT ALL AFTER CALLING THE DEALERSHIP AND THEM TELLING ME TO PUT IT FIRST GEAR AND RAM IT INTO BRAKE A FEW TIMES IT SHOULD WORK BUT BUT AFTER 20-30 TIMES RAMING MY GEAR INTO PARK NO SUCCESS. I DONT LIVE IN THE BEST NEIGHBOR HOOD SO THE DEALERSHIP SUGGESTED LEAVING IT ON AND BRING IT IN THE MORNING FINALLY I GAVE UP AND JUST ABOUT TO WALK IN THE HOUSE MY HUSBAND GAVE IT ONE MORE TRY AND IT TURNED BUT SCARED TO TURN IT BACK ON AND IM CONCERNED IT WILL LOCK PERMENATLY AND JUST LIKE OTHERS I HAVE TO WORK TO KEEP THIS CAR IF I CANT TURN IT OFF WHAT DO NOT ONLY ME BUT OTHERS IN THIS SITUATION DO??????
CRANK CAR CUT OFF LIKE IM OUT OF GAS... WIRING IS BAD POWERTRAIN AS WELL DUE TO CODE P0341 SENSOR
AFTER STARTING MY VEHICLE I COULD NOT TURN THE KEY TO TURN MY VEHICLE OFF. THE KEY WAS STUCK IN A PERMANENT ON POSITION.
THE HIGH PRESSURE FUEL PUMP DISINTEGRATED WHEN IT WAS SITTING SO LONG IN STORAGE. DUE TO THE EDITIONS RECALL VW HAD. THERE FOR THE CAR WILL LOOSE POWER AND COULD CAUSE AN ACCIDENT. UNEXPECTEDLY. THE CAR WAS DRIVING ON A CITY STREET WHEN THIS HAPPENED.
MY CAR IS NOT REGISTERING A KEY AND VW DOESN'T SEEM TO CARE. *TR
ITS LEAKING FROM THE COOLING PART ITS GET VERY HOT. *TR
I BEEN TRYING TO GET MY STICKER SINCE LAST YEAR ....I HAVEN'T BEEN ABLE TO CAUSE OF THE RE CALL. I BEEN DRIVING EXPIRES TAGS....AM ANNOY ALREADY WITH THIS RECALL T THE DEALER SHOULD HAD TOLD ME SINCE THA BEGGING...MY CAR KEEPING LOSING OIL AND AND. CAN I JUST GET A REFUND
APRIL 13TH,2020 I TOOK MY CAR IN TO THE LOCAL VW DEALERSHIP TO HAVE IT LOOKED AT. ROAD TESTING PRODUCED NOTHING, BUT P1732 AND P173D CODES WERE FOUND. THE SERVICE DEPARTMENT CALLED THE VW TECH LINE AND VW INDICATED THAT A NEW TRANSMISSION WAS THE ONLY OPTION. MY COST WOULD BE $9236.14. AFTERWARDS, I STOPPED AT THE LOCAL INDEPENDENT GERMAN AUTO REPAIR SHOP TO HAVE MY PAPERWORK LOOKED AT. THIS SHOP INDICATED THAT THIS WAS A NEW TRANSMISSION DESIGN, INTENDED FOR THE HYBRID, AND THAT IT WAS FULL OF BUGS. I WAS INFORMED THAT VW KNEW ABOUT THE ISSUE AND CREATED A SOFTWARE BANDAGE TO FIX IT. THE FIX WAS NOT A PERMANENT SOLUTION, RATHER TO PROLONG THE LIFE OF THE CAR INSTEAD OF VW FIXING THE ISSUE UNDER WARRANTY. THIS SHOP ALSO INDICATED THAT NORMAL SERVICE DONE TO CARS WOULD SHOW A POTENTIAL PROBLEM, BUT VW INDICATED TO CLEAR THE CODE AND NOT TELL CUSTOMERS. TRANSMISSION I AM NOT SURE THE EXACT DATE THAT THE TRANSMISSION ISSUES BEGAN, BUT I DO KNOW THAT IT WAS AFTER MARCH 27TH, 2020. I KNOW THIS BECAUSE I WORKED ALL DAY FOR NEWS AMERICA MARKETING AND THERE WERE NO ISSUES WITH THE CAR. ON THE DAY THAT THE ISSUE BEGAN, I HAD BEEN USING E-MODE FREQUENTLY AND I NOTICED THAT THE CAR WAS RUNNING HOTTER THAN NORMAL. I STOPPED USING E- MODE. CURRENTLY THE CAR IS DRIVABLE. THE CHECK ENGINE LIGHT DOES NOT COME ON REGULARLY. WHEN THERE IS A PROBLEM, ONLY ODD GEARS ARE AVAILABLE. GEARS 2,4,6, AND REVERSE ARE NOT AVAILABLE. WHEN THE CHECK ENGINE LIGHT COMES ON, THE CAR WILL IMMEDIATELY DOWNSHIFT TO AN ODD GEAR. FOR EXAMPLE, 4TH GEAR TO 3RD. THIS RESULTS IN THE CAR SLOWING DOWN QUICKLY DUE TO THE HIGH RPM. IF THE CAR IS IN 2ND, SHIFTING TO 1ST CAUSES THE CAR TO COME TO A STOP OVER A SHORT DISTANCE.
WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO STOP ACCELERATING BY ITSELF. ONCE THE RPM EXCEEDED THREE, THE EPC LIGHT CAME ON. FURTHER ON DOWN THE ROAD, THE CHECK ENGINE LIGHT CAME ON, SO I HAD THE CODES READ AND WAS TOLD TO REPLACE THE CAMSHAFT POSITION SENSOR. THE FOLLOWING DAY I HAD THIS PART REPLACED AND PROCEEDED TO DRIVE ON THE HIGHWAY AGAIN. THE LIGHTS CAME ON ONCE AGAIN AND AN ADDITIONAL LIGHT CAME ON AS WELL. THIS TIME THE CAR SLOWED DOWN SO MUCH THAT I WAS ALMOST HIT TRYING TO GET TO THE SHOULDER OF THE HIGHWAY.
WHILE EXITING AN INTERSTATE ONTO A CITY STREET, I APPLIED THE BRAKES. AS THE JETTA SLOWED TO ABOUT 15 MPH, IT EXPERIENCED A SUDDEN ACCELERATION. THE CAUSE OF THIS SUDDEN ACCELERATION IS UNKNOWN. THE SUDDEN ACCELERATION CONSISTED OF THE ENGINE INCREASING IT'S REV WITH A RESULTING INCREASE IN THE SPEED OF THE VEHICLE. I APPLIED THE BRAKES HARDER AND WAS ABLE TO BRING THE JETTA TO ALMOST A COMPLETE STOP, HOWEVER, THE ENGINE CONTINUED TO REV AT A HIGH SPEED. I PLACED THE JETTA IN NEUTRAL AND THE ENGINE'S REVVING DECREASED TO NORMAL RANGE. I PLACED THE JETTA IN DRIVE AND HAD NO FURTHER PROBLEMS. THE NEXT DAY I TOOK THE JETTA TO MY MECHANIC WHO RAN A DIAGNOSTIC PROGRAM. NO PROBLEM WAS IDENTIFIED. I HAVE NOT EXPERIENCED ANOTHER EPISODE OF SUDDEN ACCELERATION.
MY 2014 VW JETTA HAS ONLY 45,000 MILES AND IS OUT OF WARRANTY IS BURNING UP TO 5 QUARTS EVERY MONTH. I JUST PAID IT OFF BACK IN MAY OF THIS YEAR. CAN VW BE LIABLE TO FIXED IT AT NO CHARGE? WHAT ARE MY OPTIONS IF ANY?
EXCESSIVE OIL CONSUMPTION IN A SHORT AMOUNT OF TIME
MY JETTA BEGAN HAVING ISSUES STARTING ONCE DRIVEN. IT PROGRESSED TO STALLING WHILE IDLING AND AT TRAFFIC LIGHTS. IT FURTHER PROGRESSED TO STALLING WHILE DRIVING, SLOWING FOR TURNS ECT. THE EMC RELAY WAS REPLACED BY MECHANIC. APPARENTLY THIS IS A COMMON PROBLEM THAT NEEDS TO BE RECALLED BY VOLKSWAGEN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AT START-UP THE VEHICLE SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN KEARNY MESA LOCATED AT 8040 BALBOA AVENUE, SAN DIEGO, CA 92111, 858-300-8160) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
OUR PURCHASED SINCE NEW AND DEALER MAINTAINED 2014 JETTA ONE MONTH AFTER HAVING THE MICRO SWITCH RECALL PERFORMED (DEC 2019) , HAD A MAJOR SAFETY FAILURE-THE WHEEL LOCKED UP WHILE MOVING IN REVERSE, AND IGNITION KEY WAS SIMULTANEOUSLY STUCK. THIS PRESENTATION WAS UNIQUE ACCORDING TO THE DEALERSHIP AND IS OBVIOUSLY A HUGE SAFETY ISSUE. I CALLED OUR VW DEALER IN WATERTOWN, VALENTI MOTORS WHO HAS SERVICED THIS VEHICLE SINCE NEW AND ARRANGED FOR THEM TO REPAIR THIS. THEY FOUND CODES SUGGESTING A MICRO SWITCH FAILURE BUT CLAIMED THE IGNITION ISSUE WAS RELATED TO THE STEERING COLUMN LOCK HOUSING WHICH WAS AN EXTENDED WARRANTY GOOD ONLY UNTIL 100K OR 10 YEARS. OUR VW HAS 110K MILES ON IT. I CALLED VW CUSTOMER CARE AND THEY MENTIONED THAT IF THE RECALL ITEM-MICRO SWITCH WAS BEING REPAIRED OR REPLACED AGAIN, THEY WOULD COVER THE STEERING COLUMN LOCK HOUSING. ONCE THE DEALER CLAIMED THEY WOULD REPLACE THE MICRO SWITCH, VW CUSTOMER CARE UPON A SECOND CALL, RENEGED CLAIMING A WARRANTY IS CUT AND DRY. IT SEEMS TO ME THAT THESE ISSUES WHEN OCCURRING AT THE SAME TIME ARE INTERRELATED NOT TO MENTION A HUGE SAFETY CONCERN FOR MYSELF, MY FAMILY AND THOSE DRIVING AROUND THIS VEHICLE. THIS SEEMS HIGHLY UNETHICAL AT A MINIMUM FOR A MANUFACTURER TO HIDE BEHIND AN EXTENDED WARRANTY ITEM WHEN THE SAFETY OF THOSE ARE INVOLVED AS A DIRECT RESULT OF THIS MALFUNCTIONING ITEM. OBVIOUSLY I PAID THE $500 FOR THE UNCOVERED ISSUE AS I PLAN TO HAVE MY 16 YEAR OLD DRIVE THIS VEHICLE AND NO ONE IN THEIR RIGHT MIND WOULD ALLOW THIS TO GO UNFIXED. I CANNOT BELIEVE I AM THE ONLY VW OWNER WITH THIS TYPE OF SITUATION. I HAVE FILED A COMPLAINT WITH THE CT STATE ATTORNEY GENERAL'S OFFICE, THE BBB AND AM NOW LETTING YOU FOLKS NOW OF THIS SITUATION AS I BELIEVE IT TO BE A MAJOR SAFETY CONCERN.
CAR ENGINE JUST DIED WHILE IN DRIVE, USUALLY WHILE SLOWING DOWN AND COMING TO A STOP. WHEN BROUGHT IN FOR REPAIR, A FUEL ENGINE WAS REPLACED. TWO WEEKS LATER THE PROBLEM BEGAN OCCURRING AGAIN. ANOTHER PART WAS REPLACED. FOUR MONTHS LATER, THE PROBLEM HAS RETURNED. THE ENGINE STARTS TO SHAKE WILL IN IDLE WITH FOOT ON BREAK. AND THEN SHUTS OFF.
I ONLY HAVE 37,000 MILES IN MY CAR AND WAS BOUGHT AS CERTIFIED CAR FROM VW DEALER. CAR MAKES ENGINE NOISE WHILE IDLING AND DIAGNOSIS IS THAT RADIATOR COOLING FAN ASSEMBLY NEEDS TO BE REPLACED WHICH COSTS $740.00 PER VW DUBLIN, CA DEALER. I CANNOT EXPECT RADIATOR FAN TO GO OUT AT SUCH LOW MILEAGE AND I HAVE SEEN SO MANY THREADS ON THIS ISSUE / TOPIC WHILE GOOGLING... THIS SEEMS TO BE AN ISSUE WITH VW JETTA OR VW IN GENERAL. CONSUMERS CANNOT BE HELD ACCOUNTABLE OR RESPONSIBLE TO PAY FOR SUCH EXPENSIVE REPAIRS WITH ONLY 37,000 MILES DRIVEN AND COOLING FAN FAILING. THIS HAS TO BE A DESIGN/ENGINEERING ISSUE AND NEEDS TO BE RECALLED BY VOLKSWAGEN. *TR
THE CAR HAD TRANSMISSIONS PROBLEMS SOON AFTER I PURCHASED IT. VOLKSWAGEN SAID IT REPAIRED IT WHEN I BROUGHT IT TO THE DEALER FOR WARRANTY SERVICE. NOW A MORE SERIOUS TRANSMISSION PROBLEM HAS OCCURRED. AT FIRST IT SORT OF FELT LIKE THE GEARS WERE SLIPPING, THEN IT SUDDENLY STOPPED MOVING WHILE I WAS DRIVING. THIS WAS A POTENTIALLY DANGEROUS SITUATION. LUCKILY, I WAS ABLE TO PULL OVER. TO TRY TO MOVE AGAIN, I SHIFTED INTO DRIVE FOR EXTENDED PERIODS OF TIME, LIKE 30SEC OR MORE, AND THE REVS WOULD GO ALL THE WAY TO 10 BUT IT WOULD NOT MOVE. THEN IT STOPPED WORKING ALL TOGETHER, AND NOW IT WON'T EVEN TURN ON. I TOWED THE CAR TO THE DEALER AND SAID IT WAS THE TRANSMISSION. IT SEEMS CLEAR THAT EITHER THE TRANSMISSION WAS NOT REPAIRED PROPERLY OR IT HAS A DANGEROUSLY FAULTY DESIGN.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
WHILE DRIVING ON THE OVERPASS THE CAR CUTOFF ALMOST HIT FROM BEHIND BY A DUMP TRUCK WOULD NOT CRANK BACK UP FOR 7 MINUTES. AIRBAG LIGHT ON SHOW MALFUNCTION OF AIRBAG
VEHICLE HAS ANOTHER FUEL RAIL ISSUE. THIS WAS PART OF A COUPLE OF RECALLS AND THE VEHICLE WAS "REPAIRED" IN THE PAST BY VW. HOWEVER, THE FUEL RAIL HAS FAILED AGAIN AND VW WILL NOT HONOR THE RECALLS OR PAY FOR THE REPAIR. THIS KNOWN DEFECT IS A SAFETY HAZARD AND CAN CAUSE THE VEHICLE TO CATCH ON FIRE. SEE RECALLS #24BI WHICH WAS REPLACED BY #24BL.
EVENT'S STARTED LAST YEAR IN DECEMBER. VEHICLE STARTED EXPERIENCING INCONSISTENT RPMS AT IDLE NOTICEABLY AFTER 1 MINUTE THAT WILL FLUCTUATE BETWEEN 600 TO 900, EVEN SPIKING TO 1.2K RPMS. RECORDED A VIDEO AS EVIDENCE (VW MECHANIC SAID THAT MEANT NOTHING TO HIM AT "~30-40+ YEARS EXPERIENCE"). WHEN SLOWING TO A STOP AT AN INTERSECTION, ENGINE WILL SOMETIMES CEASE (SOME SAY STALL) AND NO LONGER OPERATE. VEHICLE WILL RUN ON THE HIGH-WAY. WILL START AROUND 80% OF THE TIME AFTER 'STALL' REGARDING REDUCING SPEED TO STOP. LOCAL AUTO-PARTS SHOP CODE READ "P0011 CAM...BANK 1 OVER-ADVANCED". MY CAR IS A SE 1.8L TSI. REPAIR ESTIMATE IS OVER $3,000 FOR WHAT VW DEALER HAD QUOTED AS A "STRETCHED TIME-CHAIN AND FALING TENSIONER." (PAID OVER $150 FOR DIAGNOSTIC.) VW MECHANICS NEVER TOOK A LOOK INSIDE ENGINE TO PROVE THEIR FINDINGS ACCORDING TO VERBAL INTERACTION. WOULDN'T PROVIDE ANSWERS TO QUESTIONS I ASKED. MILEAGE PROBLEMS BECAME NOTICEABLE: AROUND 100,000 VEHICLE MILES. VEHICLE HAD NO ISSUES AT TIME OF PURCHASE. REQUESTING RECALL REPAIR AS REMEDY. TO MY KNOWLEDGE VEHICLE IS WITHIN NOMINAL MAINTENANCE RECOMMENDATIONS PRIOR TO ISSUE. VEHICLE IS CURRENTLY PARKED. ADDITIONALLY, KEY-LOCK COLUMN HAS MALFUNCTIONED AS KEY WAS STUCK WITH ENGINE RUNNING. KEY WOULD BE VERY WARM TO THE TOUCH. NO IDEA WHY OR HOW IT IS POSSIBLE. REQUEST RECALL TO FIX ENGINEERING ERROR WITHOUT OR SIGNIFICANTLY REDUCED EXPENSES. WHAT DOCUMENTATION/SUPPLEMENTAL EVIDENCE IS AVAILABLE UPON REQUEST. AVERAGE SPEED FOR OBSERVATION OF ISSUE IS UP TO 40-45 MPH. VW DEALER WITHHOLDS PARTS NUMBER INFORMATION FOR PARTS SPECIFIC TO MY VEHICLE. WITHHELD MY DIAGNOSTIC REPORT AFTER VERBAL EXPRESSION "...PROPRIETARY INFORMATION." DID NOT GET THIS RESPONSE AFTER PAYING FOR ONE BEFORE.
THE VEHICLE IS KNOWN FOR INTERCOOLER ICING AND VOLKSWAGEN DEALERSHIPS DON'T WANT TO DO ANYTHING UNLESS THEY CAN REPLICATE IT. AFTER DRIVING IN COLD WEATHER AND STARTING THE CAR UP AGAIN THE INTERCOOLER HAS WATER BUILD UP FROM CONDENSATION THAT CAN POTENTIALLY HYDROLOCK OR DESTROY THE ENGINE BY PUMPING WATER THROUGH IT.
THE VEHICLE SKIPPED REGULARLY WHEN LEAVING A STOP LIGHT. AFTER A LONG TRIP REQUIRING A SIGNIFICANT AMOUNT OF STOP AND GO DUE TO HOLIDAY TRAFFIC, THE CHECK ENGINE LIGHT AND HYBRID MALFUNCTION SYSTEM ERROR LIGHTS CAME ON. WHEN I TOOK IT IN TO BE CHECKED, THE DEALERSHIP INFORMED ME THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THIS SEEMS TO COINCIDE WITH THE ERRORS THAT WERE PART OF A SAFETY RECALL FOR OTHER VW JETTA HYBRIDS MADE IN THE SAME YEAR AS MINE. HOWEVER MY VEHICLE DID NOT FALL UNDER THE SAME RECALL. THE VEHICLE HAS LESS THAN 60K MILES. I HAVE DONE MY RESEARCH AND IT DOES APPEAR THAT OTHER 2014 JETTA HYBRIDS HAVE SIMILAR ISSUES AND ARE ALSO NOT COVERED UNDER THE RECALL.
CAR SHUTS OFF WHILE DRIVING ON HIGHWAY. LOST ALL POWER. PULLED OVER, PLACED IN PARK, AND THEN THE CAR STARTED. ENGINE LIGHT STAYED ON. HAPPEN MULTIPLE TIMES. I DON'T FEEL SAFE DRIVING THIS CAR
THE VEHICLE FAILED TO MOVE AFTER ENTERING INTO GEAR BOTH REVERSE AND DRIVE. IT WAS REPAIRED BY A VW DEALERSHIP AND A YEAR LATER THE SAME PROBLEM HAS OCCURRED. BASED ON PREVIOUS RESEARCH IT APPEARS IT MAY BE PART OF A RECALL DUE TO TRANSMISSION ISSUES. HAD TO PAY OVER $7,000 FOR THE REPAIR
AFTER EXITING THE FREEWAY AND GOT TO THE OVERPASS I HAD TO STOP, AFTER A ACCELERATED THE ENGINE SHUT DOWN, LOST ALL ELECTRICAL POWER EXCEPT FOR THE RADIO, FORTUNATELY AFTER THE OVERPASS WAS A DOWNGRADE SO THE CAR WAS ABLE TO COAST TO SAFETY ON TO THE SHOULDER. THIS HAS NOT BEEN THE FIRST INCIDENT WHERE THE VEHICLE HAS LOST COMPLETE POWER WHILE DRIVING IN CITY STREETS. THIS IS MY WIFE'S CAR, SHE HAD COMPLAINED TO ME OF THE CAR NOT STARTING AFTER SHE GOTTEN OFF WORK, WE TRIED TO JUMP STARTED IT AND IT STILL WOULD NOT START, SO IT HAD TO WAIT TILL I GOT OFF FROM WORK. SOON AS I GOT TO THE VEHICLE AFTER MY SHIFT, I TRIED TO CRANK START IT AND THE VEHICLE STARTED WITH OUT HESITATION. WHILE DRIVING IN THE CITY STREET, AFTER MAKING A STOP THE VEHICLE ENGINE SHUT OFF, I WAS UNAWARE SINCE THE RADIO WAS STILL PLAYING, SO MY WIFE POINTED OUT THIS HAD BEEN HAPPENING TO HER AS WELL, EVEN AFTER WE REPLACED THE BATTERY. SO I TOOK THE VEHICLE TO MY MECHANIC AND HE MENTIONED THAT THIS COULD BE AN ALTERNATOR PROBLEM, SO WE REPLACED THE ALTERNATOR AS WELL, BUT THE VEHICLE CONTINUES TO SHUT DOWN OR IT JUST WON'T START. I DECIDED TO CHECK THE WIRING TO THE BATTERY AND TO THE DISTRIBUTOR AND AFTER DOING THIS THE VEHICLE WILL START UP AGAIN. LAST EPISODE WAS ON 11/15/2019 AS I EXITED THE FREEWAY ON MY WAY TO WORK. WHEN I GOT HOME I REMEMBERED THAT MY WIFE HAD HANDED ME A COUPLE OF LATTERS FROM THE VW DEALER WITCH WE HAD OMITTED SINCE WE BOUGHT THE VEHICLE USED IN A CAR LOT. THIS IS HOW I FOUND OUT THAT THESE LETTERS WHERE NOTICES OF THE RECALLS ON THIS PARTICULAR VEHICLE. I SHARED THIS WITH A FRIEND THAT CLAIMS HE ALSO HAD THE SAME PROBLEM WITH A VW VEHICLE HE OWNED, HE EXPLAINED THAT THE PROBLEM IN HIS UNKNOWN VW MODEL, THE ELECTRICAL WIRING WAS AT FAULT. I'M SCHEDULED TO BRING THE VEHICLE IN FOR A RECALL FOR THE KEY COLUMN, WITCH IS NOT ASSOCIATED TO THE PROBLEM ACCORDING TO VW REP.
PASSENGER SIDE AIRBAG NOT WORKING/OFF NOTICE ALONG WITH ABS OFF NOTICE AND UNDERINFLATION NOTICE ALL HAPPENED SIMULTANEOUSLY UPON STARTING CAR AND REMAINS ON. CAR ONLY HAS BEEN DRIVEN 18000 MILES SINCE NEW
SUNROOF SHATTERED IN AN UPWARD DIRECTION WHILE DRIVING, SHORTLY AFTER, THE REAR WINDSHIELD ALSO SHATTERED WHILE DRIVING. NEITHER TIME WAS THE CAR HIT WITH ANYTHING OR ANYTHING OUT OF PLACE.
2014 JETTA WITH 90000 MILES STALLS ALL THE TIME IN COLD WEATHER. IT WILL JUST SHUT OFF WHEN COMING TO A STOP IN TRAFFIC OR STOP SIGNS AND RED LIGHTS. I ALMOST GOT RAN OVER BY A LARGE 18 WHEELER WHEN VEHICLE STALLED IN BALTIMORE TUNNEL. SOMEONE IS GOING TO GET HURT UNLESS THERE IS A RECALL FOR THIS ISSUE, PLEASE REPORT THIS ISSUE IF IT OCCURRING TO YOU.
AFTER FUELING CAR WILL NOT START. ALSO FUEL LINE APPEARS TO BE HANGING
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
HI I BOUGHT MY CAR 2017 I DIDNT KNOW ABOUT THE RECALL UNTIL OCTOBER.... ITS SAYS IT'S ON FIXABLE SO I CANT GET MY REGISTRATION OR STICKER I WANT A REFUND OR A NEW CAR R IF I COULD GET A RESPONSE RIGHT AWAY CAUSE MYTAGS OR EXPIERD
FUEL PUMP NEEDED TO BE REPLACED. ELECTRICAL SYSTEM FAILURE.
FUEL PUMP REPLACED. ELECTRICAL SYSTEM FAILED. PROBLEMS STARTED AT 54,000 MILES. NO LETTER FOR A RECALL!
TRANSMISSION WILL NOT CATCH GEAR, SLIPPING WHILE DRIVING. HAS TRANSMISSION LEAK & CHECK ENGINE LIGHT DID NOT TURN ON TO WARN.
THE CAR'S IGNITION IS VERY DIFFICULT TO TURN ON AND OFF. IT USUALLY TAKES A FEW MINUTES TO JIGGLE THE KEY THE RIGHT WAY TO GET THE CAR TO TURN OFF, AND THEN ANOTHER FEW MINUTES AND A FORCEFUL YANK TO GET IT OUT. TURNING THE IGNITION ON CAN ALSO BE DIFFICULT, AS THE KEY DOESN'T WANT TO TURN IN THE CYLINDER AND YOU HAVE TO REALLY FORCE IT TO TURN. YOU CAN'T LEAVE THE CAR TO GET HELP BECAUSE THEN IT COULD BE EASILY STOLEN. THIS NEEDS TO BE RECALLED ASAP.
VEHICLE IGNITION SWITCH STICKS. SOMETIMES IT IS HARD TO TURN ON OTHER TIMES IT IS VERY DIFFICULT TO TURN OFF. CONDITION IS GETTING WORSE.
PERFECTLY MAINTAINED 2014 VOLKSWAGEN JETTA WITH 65K MILES ON IT "TIMING CHAINS ARE STRETCHED AND CAMSHAFT ADJUSTMENTS VALUES ARE OUTSIDE OF SPECIFICATIONS MEANING THE CAMSHAFT HAS FAILED". THERE IS ALSO AN ISSUE WITH THE TENSIONER. THE VEHICLE HAS STALLED, FELT AS IF IT WAS GOING TO BUCK FORWARD WHEN STOPPED AT A LIGHT, RPM IS INCONSISTENT WITH SPEED. THIS ISSUE WAS ALREADY ADDRESS IN A CLASS ACTION FOR REGULAR VW JETTA'S. MY VECHILE MEETS ALL OF THE CRITERIA WHEN IT COMES TO MILEAGE, THE YEAR, AND MAINTENANCE DONE. HOWEVER, IT'S A JETTA 2.0.
THE EPC LIGHT CAME ON AND I PULLED TO SIDE AND TURN THE CAR OFF. WHEN I TURNED CAR BACK ON THE LIGHT WAS OFF. THEN IT CAME ON ANOTHER TIME AND I NOTICE WHEN TRYING TO ACCELERATE TO THE CAR IS LAGGING. SO I DECIDED TO TAKE TO VW DEALER IN MARTINEZ GA AND THEY SAID I HAD GOTTEN SOME BAD GAS, THEY ADDED SOME 44K ADDITIVE TO THE TANK. I WAS ONLY USING SHELL GAS, SO I WAS TOLD TO TRY ANOTHER BRAND THAT WAS A TOP TIER GAS. I TRIED CITGO AND THEY HAD THE TOP TIER STICKER ON THE TANK. THE CAR DROVE GOOD FOR A DAY AND A HALF THEN THE LIGHT CAME ON AGAIN WITH ALSO THE CHECK ENGINE LIGHT AND THE CAR STARTED TO SHAKE. I HAVE REACHED OUT TO THE DEALERSHIP ONLINE AND I GOT A CALL FROM A SALES REP, WHO SAID SHE COULD HELP ASSIST WITH PURCHASING A SAFER OR NEW CAR. I DON'T WANT TO BUY ANOTHER CAR AT THIS TIME. I ONLY HAVE 125K MILES AND THE CAR WAS RUNNING FINE. I LOOKED ON THE INTERNET AND I SEE THAT THIS IS NOT A NEW ISSUE WITH VW JETTA FROM 2014 TO 2018 AND VW HAS NOT FIGURED OUT THE FIX FOR IT. I WAS SUPPOSED TO GET A CALL BACK FROM THE SERVICE ADVISOR AND I HAVE NOT HEARD FROM HIM. SO AT THE PRESENT TIME I AM DRIVING AND PULLING TO THE SIDE OF THE ROAD TO GET THE LIGHT TO TURN OFF. WHEN I GET HOME I TRY NOT TO GO ANYWHERE OTHER THAT TO WORK AND BACK.
2014 VW JETTA CAR KEY IS GETTING STUCK IN THE KEY IGNITION. PROBLEM STARTED AROUND ONLY AT 50,000 MILES. RIGHT NOW, AROUND 55,900 MILES, THE PROBLEM HAPPENS EVERY SINGLE TIME THE CAR KEY GETS INSERTED INTO THE KEY IGNITION. THE KEY IGNITION TURNING MECHANISM NO LONGER FEELS SMOOTH WHEN TRYING TO START OR TURN OFF THE CAR. THE WORST PART COMES WHEN TRYING TO TURN OFF THE CAR. IT IS VERY DIFFICULT TO TURN OFF THE CAR AS THE KEY GETS STUCK IN THE IGNITION. STEERING WHEEL NEEDS TO BE WIGGLED/(TURNED IN THE LEFT AND RIGHT MOTION) WHILE TRYING TO GET THE CAR KEY PULLED OFF FROM THE IGNITION. THIS IS VERY CONCERNING FOR THE OWNERS OF 2014 VW JETTA. AS I DID SOME RESEARCH ON THIS TOPIC, I HAVE FOUND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM FOR VW CARS. AND YET VW CUSTOMER CARE DOES NOT TRY TO ACKNOWLEDGE THIS ISSUE AND ONLY THING THAT THEY TELL ME IS THAT THERE IS NO EXTENDED WARRANTY COVERAGE ON THE 2014 MODELS. I HAVE READ ONLINE THAT THERE IS AN EXTENDED WARRANTY FOR THE KEY IGNITION ON 2012/2013 VW JETTA. THERE SHOULD BE AN EXTENDED WARRANTY FOR THE MODEL YEAR 2014 JETTA AS WELL BECAUSE THE PARTS ARE EXACTLY THE SAME AS 2012/2013 AND 2014. I DO NOT UNDERSTAND WHY VW IS IGNORING THIS ISSUE FOR 2014 VW JETTA. FOR THE SAKE OF PUBLIC SAFETY, VW NEEDS TO ACKNOWLEDGE THIS ONGOING ISSUE AND VW NEEDS TO PROVIDE A RECALL OR AT LEAST EXTENDED WARRANTY FOR ALL THE CARS WITH THIS WELL KNOWN ISSUE. VW CUSTOMER CARE REGION MANAGER IS EXTREMELY SLOW IN RESPONDING TO THIS ISSUE. IT'S BEEN A WEEK AND STILL, THERE IS NO ANSWER ON WHETHER THEY WILL FIX THIS ISSUE OR NOT. ALL SHE SAYS IS THAT THERE IS NO EXTENDED WARRANTY ON THE YEAR 2014 MODELS RATHER THAN GIVING ANY APOLOGY. NO COMPASSION FROM VW AT ALL. VERY DISAPPOINTED WITH THE WHOLE VW CUSTOMER CARE REGARDING HOW THEY HANDLE THIS ISSUE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. AFTER THE VEHICLE WAS PURCHASED, THE CONTACT TOOK IT TO FLOW VOLKSWAGEN WILMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC 28403, 910-392-3889) WHERE IT WAS DISCOVERED THAT THERE WAS AN OIL LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS INFORMED TO CALL NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 124,000.
MY AIRBAG LIGHT CAME ON. VEHICLE HAS NEVER BEEN HIT OR IN ANY ACCIDENT. NOW THE STEERING WHEEL CONTROLS NO LONGER WORK.
TRANSMISSION ISSUE DRIVING HOME ON BELTWAY (I95) TRAVELING @ 58 MPH, WHEN THE CAR JERKED 2 TIME THEN LOST ACCELERATION POWER.
WHILE DRIVING ON A PUBLIC ROADWAY, THE POWER STEERING ASSIST BEGAN TO DIMINISH CAUSING A NEED FOR INCREASED PHYSICAL EFFORT TO STEER THE VEHICLE WHILE AN UNUSUAL NOISE (HISSING) WAS DETECTED FROM THE ENGINE COMPARTMENT AREA. EXAMINATION AT AN AUTHORIZED VW SERVICE FACILITY REVEALED A POWER STEERING FLUID LEAK FROM THE LEFT SIDE STEERING RACK BELLOWS REQUIRING A TOTAL STEERING RACK REPLACEMENT AT A COST OF $1,886.89. VEHICLE ODO WAS 58,734 MILES AT THE TIME OF THIS REPAIR.
WHILE DRIVING THE VEHICLE, IT STARTS TO STALL OR HAVE STALLED WHILE SLOWING DOWN OR SITTING IN RUSH HOUR TRAFFIC; OR WHILE STOPPED AT A RED LIGHT. THE DEALER STATED THE CODE WAS P0011 AND THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE PART WAS ABOUT $75 AND THE LABOR JUST UNDER $400. THE CHECK ENGINE LIGHT CAME BACK ON WITHIN 2 DAYS AND THE ISSUE STARTED AGAIN. NOW THE DEALER STATED CODE P0011 AGAIN, AND ALSO CODE P0016 CRANK SHAFT POSITION CORRELATION WHICH IS THE TIMING BELT HE STATED. HE ALSO QUOTED A PRICE OVER $3000 TO HAVE THE WORK COMPLETED. I ASKED IF THIS WAS THE PROBLEM ALL ALONG AND THE P0011 WAS MISDIAGNOSED THE LAST TIME SINCE YOU HAVE THE SAME CODE AGAIN. WAS THE OLD POSITION SENSOR BAD OR NOT. HE COULD NOT ANSWER. I TOLD HIM I CAN'T KEEP SPENDING MONEY IF YOU CAN'T GRANTEE A FIX. I DON'T WANT TO COME BACK IN A FEW WEEKS WITH THE SAME CODE, BUT THE PRICE KEEPS GOING UP. ALSO, THAT STATED THEY COMPLETED A RECALL UPDATE TO THE ECM SOFTWARE. I TOLD THEM I WAS SURPRISED AS I HAD CHECKED NHTSA AND IT STATED 0 INCOMPLETE RECALLS. I KNOW THIS AS I RESEARCHED THE P0011 ISSUE SEVERAL WEEKS AGO, AND SOMEONE MENTIONED IN A POST TO CHECK FOR THIS UPDATE. THIS APPEARS TO BE A COMMON ISSUE AS MANY PEOPLE ON THIS SITE HAVE SIMILAR COMPLAINTS TO MY OWN, WITH THE 2014 VW JETTA: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2014/ENGINE/ENGINE_DIES_STALLS_WHILE_DRIVING.SHTML I CAN'T AFFORD TO KEEP PAYING FOR POSSIBLE FIXES. I NEED FOR VW TO WORK ON MY VEHICLE AND COMPLETE THE REPAIRS AND MAKE SURE IT'S WHAT IS NEEDED TO RESOLVE THIS ISSUE. ALSO, I'VE NOTICED THAT SINCE THIS ISSUE HAS STARTED, THE CAR IS BURNING FUEL AT AN INCREDIBLE RATE; GOING FROM A HALF A TANK TO A QUARTER TANK IN A 12 MILE TRIP TO WORK AND 12 MILES BACK HOME, WITHOUT ANY OTHER STOPS. I WOULD THINK 24 MILES ROUND TRIP IN TRAFFIC WOULD BURN MAYBE 2 GALLONS, BUT NOT A QUARTER TANK OF GAS.
EXCESSIVE STALLING AT INTERSECTIONS, ALMOST HIT WHEN MAKING A RIGHT TURN BECAUSE THE CAR STALLED. RESTART THE CAR AND WORKS FINE, BUT IS GETTING MORE FREQUENT.
AFTER HAVING THE CAR FOR A YEAR, THE INJECTOR COIL PACK MALFUNCTION. THE CAR WOULD SPUTTER AND SLOW DOWN SPEED WHILE DRIVING AND WOULD STOP. I WENT THROUGH 3 REPLACEMENTS. WHEN THE CAR IS IDLE, THE CAR SHAKES OR LIKE IT IS STRESSING ITSELF TO WORK HARD BEING IDLE. THE KEY IGNITION IS NOW GIVING PROBLEMS. THE CAR WILL NOT RECOGNIZE THE KEY AND WILL NOT TURN ON. IF YOU HOLD THE KEY AT A CERTAIN ANGLE IT WILL TURN ON BUT IT IS HARD TO TAKE THE KEY OUT OF IGNITION.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. AFTER APPROXIMATELY TEN MINUTES, THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THREE COUNTY VOLKSWAGEN (701 RIVERSIDE AVE, LYNDHURST, NJ), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
ENGINE SEIZED WITH NO PRIOR WARNING. THE OIL LIGHT OR TEMPERATURE LIGHT DID NOT COME ON PRIOR TO CAR STALLING WITH A SEIZED ENGINE. WE WERE DRIVING ON THE HIGHWAY AT HIGHWAY SPEED WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE AND AN EPC LIGHT CAME ON, NOT A CHECK ENGINE LIGHT. WHEN WE PULLED OVER THE CAR STALLED WITH ALL THE WARNING LIGHTS ON. THE DEALERSHIP TOLD ME THE NEXT DAY THAT THE ENGINE HAD SEIZED. I HAVE CHANGED THE OIL EVERY 10000 MILES WITH SYNTHETIC OIL. THERE IS NO REASON THIS SHOULD HAVE HAPPENED.
Data synced from NHTSA on May 4, 2026