2009 Volkswagen Passat Complaint Log

RECALL UPDATE: CURRENTLY, INTAKE MANIFOLD NEEDS TO BE REPAIRED-ENGINE LIGHT ON-COST $1400.00. TOOK CAR TO DEALERSHIP FOR FUEL PUMP WAS TOLD IT WAS REPLACED BUT WOULD NOT GIVE EVIDENCE THAT IT WAS. SIDE FRONTAL AIR BAG NEVER REPLACED-WAS TOLD BY DEALERSHIP DID NOT NEED IT.

DEFECTIVE TIMING CHAIN TENSIONER IN 2.0 TSI ENGINE DAMAGE THE CAR AND ENGINE NOT GETTING STARTED. MECHANIC ASKED FOR $3500 APPROXIMATE ESTIMATE FOR REPAIR WHICH IS KNOWN DEFECT OF VW 2.0 TSI ENGINE. VEHICLE WAS IN MOTION WHEN I WAS PARKING THE CAR IN MALL PARKING AREA.

MY VEHICLE WAS IN MOTION ON A CITY STREET AND SUDDENLY IT STARTED SHAKING WHILE DRIVING AND WHEN I BRAKED, IT SHAKED EVEN MORE VIGOROUSLY. I TOOK IT TO A LOCAL MECHANIC WHO SAID THERE IS AN ISSUE WITH THE ENGINE AND THE DEALERSHIP WILL HAVE TO LOOK AT IT. THEY RECOMMENDED THAT I TOW THE CAR TO THE DEALERSHIP AND ADVISED AGAINST DRIVING IT. I TOWED THE CAR TO THE DEALERSHIP. AFTER TWO DAYS THE DEALERSHIP CALLS ME STATING THAT THE TIMING CHAIN HAS JUMPED AND THERE IS NO COMPRESSION. THEY WOULD HAVE TO REPAIR OR REPLACE THE ENGINE. THE DEARLSHIP TECHNICIAN SAID THAT THEY HAVE HAD SEVERAL VW VEHICLES BROUGHT IN WITH SIMILAR ISSUES BUT VW HAS REFUSED TO ISSUE A RECALL OR TAKE ANY ACTION TO CORRECT THIS ISSUE. THIS IS A DANGEROUS SAFETLY HAZARD. IF I WAS DRIVING ON A HIGHWAY AND THIS HAPPENED, I COULD HAVE EASILY CAUSED A BIG ACCIDENT BECAUSE I LITERALLY HAD VERY LITTLE CONTROL OVER THE CAR AND WHAT IT WAS DOING. THIS IS A DEFECT IN THE CAR'S MANUFACTURING AND VW NEEDS TO DO SOMETHING URGENTLY TO FIX THE ISSUE. THERE ARE OTHER CARS AND OWNERS OUT THERE UNAWARE OF THIS POTENTIALLY DANGEROUS ISSUE AND NHTSA NEEDS TO BRING THIS TO EVERYONE'S ATTENTION. THANK YOU.

TAKATA RECALL- I WAS NOTIFIED BY TK HOLDINGS INC. THAT MY 2009 VW PASSAT SHOULD HAVE AIRBAGS REPLACED AS PART OF THE NATIONAL RECALL. I CONTACTED VW AND THEY REFUSED TO REPLACE MY AIRBAGS STATING THAT MY CAR WAS NOT ELIGIBLE FOR AN AIRBAG RECALL, BUT ONLY ELIGIBLE FOR A FUEL PUMP RECALL.

THERE WAS A RECALL ON MY FUEL PUMP IN AUGUST. CONTACTED MY DEALER IN OCT. 23, AND THEY SAY THERE ARE NO PARTS TO REPLACE MY FUEL PUMP. I LOOKED AT THE DANGERS IF IT IS NOT WORKING PROPERLY, ONE OF WHICH IS MY CAR COULD LOOSE POWER AND JUST STOP AS I AM DRIVING MY CAR. I HAVE TO DRIVE ON HIGHWAYS AND I AM SCARED ABOUT THIS. WHY DON'T THEY HAVE THE PARTS FROM VW TO FIX MY FUEL PUMP?

I WAS HAVING ISSUES WITH MY VEHICLE SHUTTING OFF WHILE IN DRIVE MODE. MY VEHICLE SHUT OFF WHEN ENTERING A BUSY HIGHWAY. I TRIED TO RESTART WITH NO LUCK. I THEN HAD TO CALL HIGHWAY PATROL TO HELP ME MOVE MY VEHICLE TO A SAFE PLACE. ONCE IN A SAFE PLACE OFF THE BUSY HIGHWAY I CALLED A TOW TRUCK WHO TOWED MY VEHICLE TO A VOLKSWAGEN DEALER. THE DEALER REPAIR SERVICE SCANNED THE SYSTEM AND FOUND THE FUEL PUMP CONTROL MODULE BURNED UP FROM THE FUEL PUMP DRAWING TOO MANY AMPS. THE FUEL PUMP AND FUEL PUMP CONTROL MODULE HAD TO BE REPLACED. THE SERVICE REPAIR TOLD ME I HAD TO SPEND OUT OF POCKET TO REPLACE BECAUSE THE RECALL REPAIR FOR THE FUEL PUMP CONTROL MODULE WAS NOT YET AVAILABLE. I WAS TOLD TO CALL THE CUSTOMER CARE NUMBER ON THE RECALL NOTICE TO FIND OUT ABOUT RECEIVING A REFUND ON THE REPAIR SINCE IT WAS DUE TO THE RECALL. I CALLED AND WAS TOLD THERE WAS NOT YET A REPAIR AVAILABLE AND I WOULD HAVE TO WAIT. I HAVE ALREADY SPENT OUT OF POCKET FOR THIS RECALL REPAIR AND WOULD LIKE TO RECEIVE MY MONEY BACK. I RECEIVED THE RECALL NOTICE OCT. 2017; MY CAR SHUT OFF ON THE RAMP WHILE ENTERING THE HIGHWAY OCT. 21, 2017. IT IS NOW THE END OF FEB. 2018 WITH NO RESOLUTION TO THE RECALL ISSUE.

TAKATA RECALL NHTSA RECALL NUMBER 17V509 SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. MANUFACTURER RECALL NUMBER 20AE

I RECEIVED A SAFETY RECALL FROM VW IN OCTOBER OF 2017. IT SAID THERE COULD BE AN INTERRUPTION TO THE FUEL PUMP MODULE. RESULT COULD BE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN DRAINED BATTERY AND/OR A NOT TART CONDITION OR CAUSE A LOTT OF MOTIVE POWER WHILE THE CARE IS IN MOTION. AFTER CONTACTING THEM NOW (JUNE 15, 2018) THEY HAVE NO FURTHER INFORMATION AT THIS TIME. IS THIS USUAL WITH A RECALL THAT SEEMS DANGEROUS?

FOUND OUT THERE WAS A TIMING CHAIN ISSUE WITH THE VEHICLE WHERE IT JUMPED 22 DEGREES. AFTER RESEARCH HAVE FOUND ON A NUMBER OF FORUMS THAT THIS IS A WIDESPREAD ISSUE WITH THIS ENGINE IN BOTH VW AND AUDI VEHICLES. VW WILL NOT ISSUE A RECALL, THE CLAIM IS, DUE TO IT BEING TOO WIDESPREAD AND EXTREMELY EXPENSIVE. UNDER MOST CIRCUMSTANCES FROM WHAT I HAVE READ, IT CAUSES CATASTROPHIC ENGINE FAILURE. LUCKILY, MINE DID NOT JUMP THAT FAR, BUT IT STILL WAS AN EXPENSIVE REPAIR THAT SHOULDN'T HAVE HAD TO HAPPEN. WELL NOW I HAVE HAD $4200 IN REPAIRS MADE TO MY ENGINE DUE TO THIS ISSUE AND I THINK VW SHOULD HAVE PAID FOR IT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER THE VEHICLE WAS RESTARTED, THE CONTACT BEGAN DRIVING AND THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS FUELED. THE VEHICLE WAS TAKEN TO AUTONATION VOLKSWAGEN LAS VEGAS (6375 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 605-5802), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,036. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREEN AUDI VOLKSWAGEN IN SPRINGFIELD, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GARVEY VOLKSWAGEN (483 QUAKER RD, QUEENSBURY, NY 12804, (518) 793-3488). THE CONTACT CALLED THE MANUFACTURER TWICE AFTER THE CRASH AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE, AND FURTHER TESTING WAS NEEDED ON THE FUEL PUMP. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE A NEW FUEL PUMP WAS INSTALLED. ONE MONTH LATER, THE VEHICLE STALLED AGAIN WITHOUT WARNING. THE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

SUDDEN LOSS OF ENGINE OIL CAUSING ENGINE FAILURE

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (HERITAGE VOLKSWAGEN PARKVILLE, 9215 HARTFORD RD, PARKVILLE, MD 21234) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD THE VEHICLE TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOSEPH VOLKSWAGEN (3813 MONTGOMERY RD, CINCINNATI, OH 45212, PHONE NUMBER: (800) 551-4240) AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 1 SEPTEMBER 2017, I PARKED MY VW IN MY GARAGE. THERE WERE NO ENGINE LIGHTS ON OR ANYTHING, BUT THE CAR HAD BEEN MAKING A LOUD FAN LIKE NOISE AFTER I REMOVED THE KEY FOB FROM THE IGNITION. ITS BEEN DOING THAT SINCE I BOUGHT IT. I DIDN'T START THE CAR BACK UP UNTIL 5 SEPTEMBER 2017 AFTER RETURNING FROM A WEEKEND WITH FAMILY. WHEN I STARTED MY VW UP I NOTICED THAT THE ENGINE LIGHT WAS NOW ILLUMINATED. I WAITED ABOUT A WEEK BEFORE I TOOK ANY ACTION HOPING THAT THE LIGHT WOULD JUST GO AWAY ON ITS OWN, BUT IT DIDN'T. ON 12 SEPTEMBER I TOOK THE CAR TO THE NEAREST AUTOZONE AND TOOK ADVANTAGE OF THEIR FREE ENGINE LIGHT DIAGNOSTIC CHECK. THE ERROR CODES READ "P0171 SYSTEM TOO LEAN (BANK 1)" AND "P12A2 FUEL RAIL PRESSURE SENSOR INAPPROPRIATELY HIGH." AT THE TOP OF THE PAPER IT STATED THAT THE MOST LIKELY SOLUTION FOR THESE ERROR CODES WAS TO REPLACE THE FUEL PUMP. ONCE I RETURNED HOME I CALLED THE LOCAL VOLKSWAGEN DEALERSHIP AND TOLD THEM WHAT THE PROBLEM WAS, THEY TOLD ME THAT THERE WAS A RECALL OUT FOR MY MODEL VEHICLE, BUT THERE IS NO FIX AT THE MOMENT. I THEN WENT ONLINE TO SEE FOR MYSELF, THE MANUFACTURER RECALL NUMBER IS: 20AE AND THE NHTSA MANUFACTURER NUMBER IS: 17V509. I AM NOT SURE WHAT CAUSED THE VEHICLE TO RANDOMLY START HAVING THESE ISSUES. I DO NOT FEEL SAFE DRIVING THE CAR OUT OF TOWN ANYMORE, I ONLY DRIVE IT TO AND FROM WORK.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BACHMAN VOLKSWAGEN, 9652 BLUEGRASS PKWY, LOUISVILLE, KY 40299, (502) 996-8943) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WORSENED WHILE WAITING FOR THE PART. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKENNA VOLKSWAGEN AT (888) 355-5733 (LOCATED AT 18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED SMITHTOWN VOLKSWAGEN AT 631-724-6600 (LOCATED AT 530 JERICHO TURNPIKE, ST. JAMES, NY 11780) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

WHILE ON 4 LANE ROAD AT 50 MPH THE CAR JUST STOPPED RUNNING. BATTERY LIGHT CAME ON AND NO POWER TO STEERING OR BRAKING. I WAS ABLE TO PULL OVER WITHOUT TO MUCH INCIDENCE. VW SENT NOTICE IN OCTOBER REGARDING RECALL AND NOW SAY "PENDING" RECALL SINCE THEY DON'T HAVE A DETERMINED FIX JUST YET. 3 MONTHS AND STILL NO IDEA HOW TO FIX??? I PAID MY LOCAL SHOP $975.00 AS THEY KNEW HOW TO FIX RIGHT AWAY. SIMPLY REPLACE THE FUEL PUMP. AND NOW I SIMPLY WISH TO BE REIMBURSED SO I CAN SPEND THAT ON OTHER NEEDED REPAIRS. VW FOUNDED IN 1937, MADE CARS FOR 80 YEARS NOW, AND THEY CAN'T FIGURE OUT HOW TO REPAIR A FUEL PUMP IN 3 MONTHS??? THAT REMOVES ANY CONFIDENCE ANYONE SHOULD HAVE IN OWNING A VW OF ANY MODEL.

CAR WAS PARKED AND WOULD NOT START. HAD TOWED TO MECHANIC--CASTASTROPIC ENGINE FAILURE DUE TO BROKEN TIMING BELT TENSIONER. 105K MILES--MAINTENANCE UPKEPT. OBVIOUSLY THERE IS A LATENT DEFECT IN THE TENSIONER SYSTEM OF THE TIMING CHAIN THAT CAN CAUSE THE CHAIN TO “JUMP A TOOTH” IN THE VEHICLE’S CAMSHAFT, WHICH CAUSES SERIOUS AND SOMETIMES FATAL DAMAGE TO THE ENGINE. UNFORTUNATELY THE DEFECT IS IMPOSSIBLE FOR CAR OWNERS TO DISCOVER, BUT AUDI AND VOLKSWAGEN KNEW OF THE TENSIONER SYSTEM PROBLEM SINCE AT LEAST JUNE 2010. NORMALLY, THE TIMING CHAIN IS MEANT TO FUNCTION PERFECTLY FOR AT LEAST 120,000 MILES. BECAUSE THE SYSTEM IS NOT ON THE SCHEDULE FOR RECOMMENDED MAINTENANCE FROM THE MANUFACTURERS. HOWEVER, WITH THE DEFECTIVE TENSIONER, THE TIMING CHAIN FREQUENTLY FAILS WELL BEFORE THAT MARK, BUT OFTEN AFTER THE WARRANTY HAS EXPIRED. THIS ISSUE CAUSED MY ENGINE TO HAVE CATASTROPHIC ENGINE FAILURE. WHY HAS THE VW OWNERS NOT BEEN NOTIFIED AND WHY HASN'T THE NTSB DONE ANYTHING ABOUT THIS. 7K+ TO GET A NEW ENGINE. THIS IS AN INTERNAL PART AND NOT A SCHEDULED MAINTENANCE ISSUE.VW SHOULD BE HELD ACCOUNTABLE. PEOPLE DON'T HAVE MONEY TO PURCHASE A CAR AND HAVE THE ENGINE FAIL BEFORE CAR IS PAID FOR.

I HAVE CHANGED FEW BATTERIES BEFORE AND LAST SERVICE DEALER CLAIMED ISSUE WITH BATTERY IS DUE TO INSIDE LIGHT WHICH IT WASN'T AND IT LOOKS LIKE THE FUEL PUMP THAT NEED TO BE REPLACED SOON. THE DEALER SEEMS NOT READY READY YET WITHOUT WV APPROVAL.

MY 2009 VOLKSWAGEN STOPED STARTING, SO I HAD IT TOWED INTO A DEALERSHIP WHERE THEY RAN A FEW TESTS AND DETERMINED THAT MY TIMING CHAIN TENSIONER FAILED WHICH RESULTED IN THE FAILURE OF MY ENGINE. AS A RESULT, I NEEDED TO PAY AROUND $7000-$8000 IN ORDER TO REPLACE. GIVEN I COULD NOT AFFORD, IVE BEEN MAKING MY MONTHLY PAYMENT AS I AM FINANCIALLY OBLIGATED TO DO SO. THE CAR ONLY HAD 70,000 MILES, THEREFORE I AM SURPRISED THAT THE ENGINE ALREADY WENT AND FEEL THIS IS SOMETHING VW SHOULD REPLACE.

TAMARA RECALL. ECP LIGHT COMES ON. THE CAR WILL STALL OUT. IF I LET IT SIT 5-10 MINUTES IT WILL START UP AND I CAN DRIVE FOR A WHILE, BUT IT'S STALLING OUT MORE FREQUENTLY. I AM AFRAID TO GET ON THE FREEWAY.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (BERT SMITH VOLKSWAGEN, 3335 38TH AVE N, ST. PETERSBURG, FL 33713) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAM CHAIN TENSIONER FAILURE. DRIVING DOWN ROAD ENGINE STARTED TO RUN ROUGH THEN STOPPED GOT CAR BACK TO HOUSE (75 YARDS) HAD CAR TOWED TO VW DEALER PAID $140.00 FOR DIAG.L MAJOR ENGINE DAMAGE FROM CAM CHAIN TENSIONER FAILURE VALVES AND PISTON DAMAGED COULD HAVE BEEN MAJOR SAFETY PROBLEM IF ON MAJOR ROAD ( DANGEROUS UNSAFE )

THERE IS AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS RESULTING IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, THIS HAPPENED TODAY ON HIGHWAY AND ALMOST I WAS GOING TO HAVE A FATAL ACCIDENT. US. VW AND THE DELAR ARE NOT TAKING ANY ACTION AT THAT REGARD, THEY STATED TODAY THAT I PAY TO THE REPAIR AND THEY WILL EMBERSE ME LATER. PLEAS NOTE THAT THERE IS A RECALL ON THE FUEL PUMP CONTROL MODULE TO SOLVE THAT ISSUE. SAFETY RISK

DEALER HAS NO REPLACEMENT PARTS TO FIX THE RECALLED AIR BAG.

THE CAR HAD BEEN DRIVEN A SHORT DISTANCE AND PARKED. SHORTLY AFTER THAT IT CAUGHT ON FIRE AND WAS DESTROYED.

THE VEHICLE STOPPED WHILE IN MOTION ON HIGHWAY. THE DEALER REPLACED FUEL PUMP BUT DIDN'T "RELOCATE" IT IN THE VEHICLE AS SUGGESTED ON YOUR WEBSITE. I PAID $988. MY QUESTION IS: WHO SHOULD PAY THE "REMEDY" COST?

CAR STOPPED ON A HIGHWAY WHILE IN MOTION. WENT TO THE VW DEALER. THEY FOUND "FAULTS FOR FUEL MODULE, AND FUEL PUMP UNIT." THEY REMOVED AND INSTALLED FUEL PUMP AND TUBE BUT DIDN'T TELL ME IT WAS A RECALLED ITEM/PART. I PAID THE FULL AMOUNT OUT OF MY POCKET: $988.57

VEHICLE STARTED ROUGH AND WAS VIBRATING. SHUT OFF AND VEHICLE WOULD NOT RESTART. TOWED TO DEALER WHO INFORMED THAT AN INTERNAL FAILURE OCCURRED CAUSING THE TIMING CHAIN TO SLIP AND THAT THE ENGINE WOULD NEED TO BE REPLACED. DEALER INFORMED ME THAT, "THESE THINGS JUST HAPPEN SOMETIMES". HOWEVER, AN INTERNET SEARCH REVEALED THAT THIS IS AN ONGOING AND REPEATED ISSUED FOR MANY VW AND AUDIT OWNERS AND THAT THERE ARE THREE CLASS ACTION LAWSUITS FILED FOR TIMING CHAIN TENSIONER PROBLEMS. VW OF AMERICA WAS NOT HELPFUL. WHY SHOULD THE CONSUMER BE OUT THOUSANDS OF DOLLARS FOR ENGINE REPLACEMENT FOR WHAT SHOULD BE A KNOWN DEFECT. THE VEHICLE ONLY HAS 105,000 MILES.

I RECEIVED A NOTICE FROM WV IN APRIL 2016. IT IS NOT DECEMBER OF 2016 AND NOTHING HAS BEEN DONE TO ADDRESS THIS RECALL. IN ADDITION TO THE RECALL I DO HAVE THE AIRBAG LIGHT ON, IN THE DASHBOARD SIGNALING THAT SOMETHING MUST BE DONE ASAP. THANK YOU *TR

THERE IS A LATENT DEFECT IN THE TENSIONER SYSTEM OF THE TIMING CHAIN THAT CAN CAUSE THE CHAIN TO 'JUMP A TOOTH' IN THE VEHICLE'S CAMSHAFT, WHICH CAUSES SERIOUS AND SOMETIMES FATAL DAMAGE TO THE ENGINE. UNFORTUNATELY THE DEFECT IS IMPOSSIBLE FOR CAR OWNERS TO DISCOVER, BUT AUDI AND VOLKSWAGEN KNEW OF THE TENSIONER SYSTEM PROBLEM SINCE AT LEAST JUNE 2010. NORMALLY, THE TIMING CHAIN IS MEANT TO FUNCTION PERFECTLY FOR AT LEAST 120,000 MILES. BECAUSE THE SYSTEM IS NOT ON THE SCHEDULE FOR RECOMMENDED MAINTENANCE FROM THE MANUFACTURERS. HOWEVER, WITH THE DEFECTIVE TENSIONER, THE TIMING CHAIN FREQUENTLY FAILS WELL BEFORE THAT MARK, BUT OFTEN AFTER THE WARRANTY HAS EXPIRED. THIS ISSUE CAUSED MY ENGINE TO HAVE CATASTROPHIC ENGINE FAILURE.

MY WIFE WAS DRIVING THE CAR TO THE AIRPORT AND STOPPED AT THE CELL PHONE WAITING AREA. TRIED TO START AGAIN AND CAR DIDN'T START. CHANGED THE BATTERY WITH AAA AND STILL DIDN'T START. TOWED IT TO DEALER. THEY SAID THE TIMING CHAIN TENSIONER FAILED AND IT COMPLETELY DAMAGED THE ENGINE. ENGINE NEEDS TO BE REPLACED WHICH COSTS ABOUT $7K. I HAVE CHECKED ABOUT THIS PROBLEM IN INTERNET AND MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE AND VW KNOWS ABOUT THIS ISSUE FOR SOME TIME. AS THIS CAN HAPPEN IN MIDDLE OF THE TRAFFIC AND CAN CAUSE A FATAL ACCIDENT, WE REQUEST YOU TO INVESTIGATE AND MAKE VOLKSWAGEN RECALL AND REPLACE THIS PART. ALSO, VW SHOULD TAKE RESPONSIBILITY FOR THE FAILED PART AND THE REPAIRS CAUSED DUE TO THIS PART AS IT KNOWS ABOUT THIS AND IGNORED. I ALSO SEE THERE IS A LAWSUIT GOING ON THIS ISSUE. CHECK THE LINK HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2016/VOLKSWAGEN-TIMING-CHAIN-TENSIONER-LAWSUIT.SHTML VW REALLY SHOULD BE MORE RESPONSIBLE TO AVOID SERIOUS ACCIDENTS

I BOUGHT THIS CAR UNAWARE OF A CARBONIZATION ISSUE ON THE VALVES\. THE CARBON BUILD UP CAUSES A MISSFIRE READ AND A LEAN FAULT IN LEFT BANK. THE MISSFIRE ISSUE MAKES THE VEHICLE VIRTUALLY UNDRIVABLE WHICH PUT ME AND MY FAMILY IN DANGER AT THE TIME THIS OCCURD. ACCORDINGLY AFTER PLENTY OF RESEARCH THIS APPARENTLY IS A VERY COMMON ISSUE AND IS A MANUFACTURE ISSUE SINCE THE ISSUE COULD BE SOLVED BY PLACING THE FUEL INJECTORS BEHIND THE VALVES TO CLEAN THEM INSTEAD THEY ARE COSTING CONSUMERS OBSCENE AMOUNTS OF MONEY AND PUTTING THEIR LIVES AT RISK FOR NO OTHER REASON THEN TO NOT FIX THIS ISSUE.

I TRIED TO HIT MY BREAKS AND THEY FAILED TO WORK AND I HIT THE CAR IN FRONT OF ME

2009 VOLKSWAGEN PASSAT TIMING BELT/CHAIN TENSIONER PROBLEM IN JULY 2016 MY MOTHER-IN-LAW WAS LEAVING WORK, WHEN SHE TRIED STARTING THE CAR IT DIDN'T STARTED. SOMEONE IN THE PARKING VOLUNTEERED TO HELP HER. THEY DECIDED TO JUMP START THE CAR WITH A JUMP BOX, THE CAR STARTED AND SHE MADE IT HOME. ONCE SHE GOT HOME SHE TRIED TO START THE CAR AND IT DID NOT START. SHE IS A SINGLE MOTHER AND DO NOT MAKE A LOT OF MONEY TO FIX HER CAR, AFTER A MONTH AND HALF OF THE CAR BEEN PARK AT HOME AND TAKING RIDES FROM WHOEVER CAN TAKE HER, WE DECIDED TO GET A MECHANIC THAT WORKS FOR VW DEALERSHIP. HE CAME AND FULLY CHECKED THE CAR AND TOLD US THAT THE TIMING CHAIN/BELT JUMPED AND THAT ENGINE IT'S OUT OF TIME, WHICH IT COULD HAVE BEEN CAUSED FROM A BAD TENSIONER. HE SAID THIS IS A REAL BAD ISSUE THAT COULD CAUSE THE VALVE TO BE BENDED. HE GAVE US AN EXPENSIVE PRICE TO FIX THE CAR, SO WE DECIDED TO WAIT AND BE PATIENCE AND BE OPTIMISTIC THAT IT WASN'T THAT SINCE MY MOTHER IN LAW DOESN'T HAVE THE MONEY TO FIX IT. A MONTH LATER WE DECIDED TO GET OTHER MECHANICS TO GET DIFFERENT OPINIONS, THEY ALL SAID IT WAS THE SAME ISSUE. ONE OF THE MECHANICS CAME AND CHECKED THE PRESSURE OF THE ENGINE AND IT STAY ON 0 AND THAT'S WHEN HE CONFIRMED THAT VALVES ARE BENDED. I HAVE CHECKED ABOUT THIS PROBLEM ON THE INTERNET AND MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE AND VW KNOWS ABOUT THIS ISSUE FOR SOME TIME, I ALSO SEE THERE IS A LAWSUIT GOING ON THIS ISSUE. I CAN'T BELIEVE AND IT SHOULD NOT BE ACCEPTABLE THAT VW KNOWING OF THIS PROBLEM, IT'S NOT DOING ANYTHING ABOUT FIXING THIS PROBLEM. THIS ISSUE COULD CAUSE VARIETIES OF ACCIDENT ON THE STREET, BECAUSE IF THIS ISSUE HAPPENS TO ANYBODY ON THE STREET DRIVING, IT COULD LOCK THE ENGINE AND CAUSE THE PERSON LOSE CONTROL OF THE VEHICLE AND EITHER HIT OR GET HIT BY SOMEBODY.

WHILE THE CAR WAS IN MOTION, THE POWER STEERING LIGHT CAME ON AND THE STEERING WAS DISABLED. PULLED THE CAR OVER, TURNED OFF AND RESTARTED. PROBLEM WENT AWAY FOR A DAY OR TWO. SAME THING HAPPENED AGAIN AND RESOLVED SAME WAY BY ME. HAPPENED AGAIN - TOOK IT TO THE DEALER AND WAS INFORMED I NEEDED TO REPLACE THE POWER STEERING RACK. I ASKED THE DEALER IF THIS WAS A COMMON ISSUE AND THE RESPONSE WAS "EXTREMELY RARE". I TOOK TO AUTHORIZED VW REPAIR CENTERS (NON-DEALER). COULD NOT QUOTE AN EXACT PRICE FOR THE "REPAIR" AS NONE OF THEM HAVE EVER SEEN A REPAIR LIKE THIS NEEDED ON A VW. DID SOME RESEARCH AND FOUND VW RECALL NO. 48J1/P3 WHICH WAS ISSUED FOR THE 2009 PASSAT BUT APPARENTLY NOT FOR MY VIN? THE HAZARDS AS EXPERIENCED IN THIS PUBLICATION ARE WHAT WE ARE EXPERIENCING. CAN YOU HELP ME UNDERSTAND HOW THAT IS POSSIBLE? VW IS REFUSING TO CONTRIBUTE OR COVER ANY COST OF THE REPAIR AND IT IS A HIGH SAFETY CONCERN FOR MY FAMILY.

TENSION BELT, SHAKING & JUMPING THE ENGINE FEELS LIKES IT'S GOING TO FALL, THE MANIFORD VOLKSWAGEN HAS EXTENDED THE EMISSIONS CONTROL SYSTEMS WARRANTY FOR THE INTAKE MANIFOLD UNDER SPECIFIC CONDITIONS TO 10 YEARS OR 120,000 MILES, WHICHEVER OCCURS FIRST, FROM THE VEHICLE'S ORIGINAL IN-SERVICE DATE, FOR CERTAIN 2008 ' 2011 MODEL YEAR VOLKSWAGEN 2.0T ENGINE VEHICLES WITH ENGINE CODES CBFA AND CCTA., "WHICH I WENT TO THE VW SERVICE CENTER, AND THEY WASN'T TRYING TO HONOR ANY OF RECALLS OR THE EXTENDED, THIS WAS THE WORST SERVICE I EVER HAD, "I ALWAYS TAKE MY CAR TO THE DEALERSHIP SERVICE CENTER, I HAVE ALWAYS HAD TOYOTA DUE ALL MY SERVICE, AS I WAS SAYING, "I TOOK MY CAR IN FOR THE EXTENDED WARRANTY AND THAT'S WHEN ALL HELL BROKE LOOSE, THEY STARTED TRYING TO HAVE ME FIX OTHER STUFF ON MY CAR, COSTING $2,400.00, THE MAN WAS FORCING ME TO DO AN ENGINE SERVICE, AND WHEN I SAID I WASN'T READY TO DO THAT, HE BECAME MAD AND STARTED SAYING NOTHING WRONG WITH THE EXTENDED MANIFOLD, EVERYTHING WAS WORKING GOOD ON MY CAR UNTIL I BROUGHT MY CAR IN, EVEN THE MECHANICS MAN WAS SAYING HOW MY CAR WAS IN GOOD CONDITION, THE CRAZY THING, I HAD AN APPOINTMENT THAT WAS MADE WITH THE VW CUSTOMER CARE FOR THE EXTENDED WARRANTY, & THEY HAD MY CAR FOR OVER 7 HOURS AND ALL WAS DONE WAS AND REGULAR OIL CHANGE, "WHICH I THOUGHT THEY DID AN TRANSMISSION OIL CHANGE SINCE THAT'S WAS WHAT THEY WAS TELLING ME I NEEDED, BECAUSE THE ENGINE LIGHT WAS ON, AND I DIDN'T NEED A REGULAR OIL CHANGE, I JUST HAD ONE TWO MONTHS PRIOR, THEY WAS LIKE SAL-VERGERS, BECAUSE THEY HAVE A LOT OF RECALLS AND EXTENDED SERVICES, THEY NOT TRYING TO HONOR OF FOR FILL ANY OBLIGATION OF THE LAW, IT'S LIKE THEIR SALES PEOPLES IS TOLD TO MAKE THE PEOPLE WITH EXTENDED WARRANTY, RECALLS, FOUND SOMETHING WRONG, OR MAKE SOMETHING WRONG OTHER THEN THE CUSTOMER'S EXTENDED WARRANTY, RECALL, FOR MORE INFO CALL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I BOUGHT THIS CAR USED AND FROM THE MOMENT I TOOK IT OF THE LOT 13 MONTHS AGO I HAVE BEEN HAVING PROBLEMS. THE CARE WILL STOP, SHAKE. I HAVE ALREADY HAD IT CHECK 3 TIMES AND REPAIRED TWICE. FUEL PUMP HAS BEEN CHANGED TWICE AND I AM HAVING THE SAME PROBLEM AGAIN. THIS IS A HUGE SAFETY HAZARD IF I AM ON THE EXPRESSWAY AND NO WARNING TAKE PLACE WHICH COULD LEAD TO A MAJOR ACCIDENT. ACCORDING TO WHAT I HAVE READ THIS MAKE AND MODEL HAVE HAD MANY ISSUES AND VOLKSWAGON HAS NOT RESOLVED THE SITUATION. HELP!

THE COMPANY ISSUED A RECALL FOR THIS ISSUE WITH NO REMEDY. MY VEHICLE EXPERIENCED THIS ISSUE PRIOR TO THE RECALL AND WE PAID OUT OF POCKET FOR THE REPAIR THAT THEY RECOMMEND HOWEVER, THEY WILL NOT REIMBURSE US BECAUSE THEY HAVE NOT SPECIFIED A "REPAIR" ON THE RECALL ALTHOUGH THEY DO PROVIDE A REMEDY. THIS IS A TECHNICALITY ON THEIR (VW) END TO NOT REIMBURSE CUSTOMERS FOR REPAIRS THAT THEY ALREADY KNOW ARE NEEDED. PRIOR TO THE REPAIR WE EXPERIENCED SYMPTOMS BELOW. LOSS OF POWER WHILE DRIVING AND NO START. WE HAD NO OPTION BUT TO PAY FOR REPAIRS OUT OF POCKET. RECALL DESCRIBED AS: FUEL PUMP CONTROL MODULE VW ACTION CODE 20AE NHTSA RECALL NUMBER 17V509 START DATE 08-16-2017 DESCRIPTION ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDWESTERN AUTO GROUP IN DUBLIN, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE FUEL PUMP MODULE WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS PARKED AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. IN ADDITION, THE CONTACT NOTICED ENGINE OIL LEAKING FROM UNDERNEATH THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

REAR MAIN SEAL AND BREATHER UNIT BLEW OUT @ 74K MILES. MY VEHICLE WAS LEAKING OIL AND VACUUM PRESSURE. COST ME $1800 TO REPAIR. IT CAUSED MY VEHICLE TO STALL OUT SEVERAL TIMES WHILE DRIVING/RESTING AT STOP LIGHTS.

WENT TO WORK ON A SUB ZERO TEMPS DAY. CAR WAS WARMING UP. WENT TO PULL AWAY SHE THE STEERING WARNING LIGHT CAME ON WITH A 3 CHIM TONE WARNING AND LOCKED UP THE STEERING COLUMM. HAD CAR TOWED TO AN OTHERIZED DEALSHIP WHERE THEY SCANNED VEHICLE AND FOUND FOUR CODES FOR STEERING RACK BUT WAS UNABLE TO DETECT ANY WARNING LIGHTS ON DASH BOARD.

MY CAR HAS 76000 MILES AND IS OTHERWISE IN EXCELLENT CONDITION. I JUST GOT A CHECK ENGINE LIGHT, AND AFTER REPLACING THE PCV VALVE, AND I WAS TOLD BY MY MECHANIC THAT THE REAR MAIN ENGINE SEAL IS LEAKING. THE CAR IS OUT OF WARRANTY AT THIS POINT AND NOW I HAVE TO SPEND ALMOST $1000 IN REPAIRS. THIS IS SOMETHING THAT SHOULD BE COVERED BY VW WARRANTY, AS THERE ARE SO MANY CASES OF THIS EXACT FAILURE AT THE SAME AMOUNT OF MILES.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THE STEERING WHEEL CONTROLS STOPPED WORKING ONE DAY, ALONG WITH THE HORN. SEVERAL DAYS LATER, THE AIRBAG WARNING LIGHT CAME ON, AND THE DISPLAY SHOWS "AIRBAG FAULT" EVERY TIME I START THE CAR. I PURCHASED AN EXTENDED WARRANTY FOR THIS CAR, AND VW REFUSES TO COVER THE REPAIR. MY LOCAL DEALERSHIP DIAGNOSED THE PROBLEM TO BE A FAULTY CLOCK SPRING.