2015 Volkswagen Passat Complaint Log

WHILE BRAKING ON A HILL THE PASSAT MADE A CLUNKING SOUND AND A WRENCH SERVICE LIGHT ILLUMINATED. THE BRAKES BECOME SOFT AND DO NOT RESPOND AS QUICKLY AS BEFORE. IN ADDITION, WHEN REVERSING, THE BRAKE PEDAL WILL BECOME NON RESPONSIVE WHILE THE CALIPERS HOLD THE CAR IN PLACE. I AM UNABLE TO MOVE THE CAR UNTIL I PLACE IT BACK IN PARK AND TRY AGAIN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION FOR THE AIR BAGS. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH BAY VOLKSWAGEN (3131 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950 (619) 336-4020) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RODENTS ARE EATING WIRING IN CAR DUE TO SOY PLASTICS. THIS COULD RESULT IN CAR BECOMING NONOPERATIONAL WHILE DRIVING, WHICH COULD RESULT IN INJURY OR DEATH. THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301) DEFINES MOTOR VEHICLE SAFETY AS "THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE." A DEFECT INCLUDES "ANY DEFECT IN PERFORMANCE, CONSTRUCTION, A COMPONENT, OR MATERIAL OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT." GENERALLY, A SAFETY DEFECT IS DEFINED AS A PROBLEM THAT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT THAT: POSES AN RISK TO MOTOR VEHICLE SAFETY AND MAY EXIST IN A GROUP OF VEHICLES OF THE SAME DESIGN OR MANUFACTURE MAY EXIST IN A GROUP OF ITEMS OF EQUIPMENT OF THE SAME TYPE AND MANUFACTURE. PLEASE STOP AUTOMAKERS FROM USING PLANT BASED WIRING IMMEDIATELY. AUTOMAKERS ARE MAKING MILLIONS OF DOLLARS REPLACING WIRING. GET TO WORK PLEASE, FIX THIS PROBLEM!

IT WAS TWICE WHEN I HEARD A LOUD NOICE WHEN I TURN THE ENGINE ON AND AND PLACING THE CAR ON REVERCE THE NOICE LAST FOR MORE THAN 10 SEC IT HAPPEN ONCE AND THEN THE SECOND TIME WAS 2 DAYS AFTER I TOOK IT TO INSPECTION AND THEY TOLD ME EVERYTING LOOK FINE. AND 11/20/2016 I STARTED HEARING A NOICE COMMING FROM THE FRON DRIVER SIDE WHEEL EVERYTIME I WOULD TURN OR WHEN I WOULD STEP ON THE BREAK AND THIS HAPPEN EVRYTIME IM DRIVING

WITH NO WARNING CAR WOULD NOT BRAKE . BRAKE WAS STIFF AND WOULD NOT GO DOWN , EMERGENCY BRAKE HAD TO BE USED WHICH COULD OF CAUSED THE CAR TO SPIN OUT. THIS CAR WAS SERVICED FOR THE MATTER AT HAND . THIS SITUATION SHOULD NEVER HAD HAPPENED IT WAS HAZARDOUS ,LIFE THREATING , AND A TOTAL SAFETY FAIL. MY FAMILY AND I WERE AT RISK BECAUSE OF THIS!

MY VEHICLE HAD VW CAM SHAFT SAFETY RECALL 23R1 DONE AND I STARTED HAVE DRIVING ISSUES ERRATIC ACCELERATION, CLUCKING OF TRANSMISSION. THE MAIN PROBLEM IS A 3+ SECOND DELAY IN THE TRANSMISSION WHEN ON A SLIGHT OR MORE OF AN INCLINE. IF YOU DEPRESS THE ACCELERATOR THE CAR STARTS WITH A JERK, IF YOU ADD MAKING A TURN IT SOMETIMES THE VEHICLE SPINS THE WHEELS AND TAKES OFF. I HAVE BEEN TO THE BBB AND THE ARBITRATOR FELT UNSAFE RIDING IN THE VEHICLE. TO REPLACE MY VEHICLE VW WANTS A $5000 OUT LAY OF CASH FOR A PROBLEM THEY KNOW EXISTED (I HAVE THE BBB HEARING RECORDING WHERE THE REP STATES THAT THE VEHICLE DOES NOT DRIVE THE SAME AS IT DID BEFORE THE UPDATE). I HAD NO ISSUES BEFORE THE UPDATE AND NOW I HAVE AN UNSAFE VEHICLE. THE CORRECT REPAIR SHOULD HAVE BEEN A NEW CAM SHAFT NOT REDUCING THE TORQUE OF THE MOTOR AND CAUSING PROBLEMS IN SOME VEHICLES. I AM WRITING TO YOU BECAUSE THEY SHOULD HAVE NEVER RETURNED VEHICLES BACK TO CUSTOMERS KNOWING THEY CHANGED THE WAY THE VEHICLE RUNS. WHEN MY VEHICLE WAS IN FOR REPAIRS AND I DROVE A 2016 PASSAT AND A 2016 JETTA THEY HAD NO ISSUES. WHEN THEY ASKED ME TO DRIVE A VEHICLE THE SAME AS MINE 2015 PASSAT LIMITED IT DROVE THE SAME WAY. AGAIN I DON'T FELL SAFE IN THE VEHICLE AND HAD TO RENT A VEHICLE TO DRIVE UP TO NEW YORK TO ATTEND MY FATHERS FUNERAL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A 2015 PASSAT WOLFSBURG EDITION IN FEBRUARY OF 2015. WITHIN THE FIRST 200 MILES VEHICLE WAS SHIMMYING WHEN BRAKES WERE APPLIED. DEALER REFUSED TO REPLACE THE BRAKES UNDER THE WARRANTY SAYING ITS WEAR AND TEAR. I CALLED VWA THEY ADVISED DEALER AND THE ROTORS WERE REPLACED. NOT EVEN TWO WEEKS AFTER BRAKES START SQUEALING. I RETURN TO DEALERSHIP AND GET TOLD ITS NOTHING. BRAKES CONTINUED TO SQUEAL UNTIL I HAD THEM REPLACED SOMEWHERE ELSE AT 26350 MILES. HOWEVER WHILE BRAKES WERE SQUEALING AND EVEN AFTER BEING REPLACED..VEHICLE BAS DEVELOPED A CHIRP ON BOTH HUBS WHEN VEHICLE IS TURNED AND OR ACCELERATED FROM A STAND STILL. VEHICLE HAS 27000 MILES ON IT. THERE'S NO REASON IT SHOULD BE HAVING THESE ISSUES. I BOUGHT THE VEHICLE AT VALLEY AUTO WORLD IN FAYETTEVILLE NC. ALSO MY FRONT SUSPENSION IS MAKING NOISE WHEN HITTING CERTAIN BUMPS. STEERING STILL HAS SHIMMY WHEN DRIVING. I NEED MY REPAIRED AND 100% SAFETY GUARANTEED OR I WILL SEEK FEDERAL LEGAL ASSISTANCE. *TR

The contact owns a 2015 Volkswagen Passat. The contact stated that while driving approximately 15 MPH, the vehicle lost motive power and stalled. The contact was unable to immediately restart the vehicle. After several attempts, the vehicle was restarted and driven to the residence. After parking the vehicle, the vehicle would no longer start. The contact stated that prior to the failure, the EPC warning light remained illuminated. The local dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 3,500.

CONTINENTAL TIRES MODEL PROCONTACT TX , 235/45 R18 TIRES PEELING ON THE SIDE WALLS AND CRACK DEVELOPING ON SIDEWALLS AT 10,000 MILES. ALL 4 TIRES UNDER NORMAL DRIVING CONDITIONS. *TR

AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS

2015 VOLKSWAGEN PASSAT ERRATIC SHIFTING AND BRAKES EITHER TOO SOFT AND WON'T STOP QUICKLY OR THEY LOCK UP AND I CAN'T MOVE THE VEHICLE. THE PROBLEMS ARE MOSTLY IN TOWN DRIVING, BUT ONCE OCCURRED IN HIGHWAY DRIVING GOING UP A HILL WHILE PASSING. IN THAT INCIDENT THE TACHOMETER WENT FROM 2 TO 5 AS THE CAR LURCHED FORWARD. WHILE AT A STOP LIGHT, THE ENGINE REVVED UP AS IF I WERE PRESSING THE ACCELERATOR, ALTHOUGH I WAS NOT. AFTER THE CAMSHAFT WAS REPLACED, PER THE RECALL, THE VEHICLE PERFORMED EVEN MORE POORLY THAN BEFORE. THE VEHICLE BEGAN SHAKING VIOLENTLY. OVER THE NEXT WEEK, THE LURCHED AT TWO DIFFERENT STOPS SIGNS; THE ENGINE REVVED UP TO 5,000 RPM'S WITHOUT THE ACCELERATOR PEDAL BEING PRESSED; THE BRAKE PEDAL LOCKED UP NOT ALLOWING THE VEHICLE TO REVERSE; AND SEVERAL TIMES, IT TOOK AN EXTRA AMOUNT OF TIME AND DISTANCE TO STOP THE VEHICLE.

ON 1/19/16 I EXPERIENCED A SERIOUS ISSUE WHILE DRIVING MY 2015 VW PASSAT. AS I WAS PULLING INTO A PARKING SPACE AFTER MY 12-MILE COMMUTE TO WORK I APPLIED THE BRAKES. NO STOPPING OCCURRED, IN FACT I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION. WHILE MY FOOT REMAINED ON AND CONTINUED TO PRESS THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I ATTEMPTED TO PUT THE CAR IN NEUTRAL AND TRIED TO APPLY THE EMERGENCY BRAKE BUT WAS UNSUCCESSFUL IN STOPPING THE VEHICLE. MY CARE CAME TO REST ONLY AFTER HITTING THE CURB AND A MASONRY WALL/HAND RAIL. ONCE THE VEHICLE CAME TO A STOP, I PUT THE CAR IN REVERSE TO ASSESS THE DAMAGE. I ASSESSED THE DAMAGE TO THE FRONT END AND TRIED TOR REPOSITION THE CAR IN THE PARKING SPACE ONLY TO HAVE THE SAME EVENT OCCUR AGAIN. THE FOLLOWING DAY I CALLED THE DEALERSHIP TO REPORT THE INCIDENT AND WAS INSTRUCTED TO HAVE THE VEHICLE TOWED IN FOR INSPECTION. A LOANER WAS PROVIDED. TWENTY-ONE DAYS LATER, ON 2/8/16 I RECEIVED A CALL STATING THAT NO MANUFACTURING FAULTS WERE FOUND AND THAT VW WILL NOT AGREE TO REPAIR THE DAMAGE OR DISCUSS ANY CONCERNS RELATED TO LACK OF CONFIDENCE IN THE VEHICLE. FURTHERMORE, WHEN ASKED ABOUT ARBITRATION, I WAS INFORMED THAT MY ONLY RECOURSE WAS CALLING VW CORPORATE. WHEN MY HUSBAND CALLED AS INSTRUCTED, WE WERE INFORMED THAT VW'S POSITION WAS DECIDED BASED ON THEIR LACK OF MANUFACTURER DEFECTS FOUND. VEHICLE REMAINS AT DEALERSHIP. NO INSPECTION REPORTS WERE OFFERED, NO DAMAGE REPORTS OR ESTIMATES PROVIDED.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO REPOND. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE MALFUNCTION INDICATOR LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT LOBE SHEARED OFF AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE WAS DRIVEN AND FUMES OF SMOKE APPEARED FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET AND THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

I WAS DRIVING ON MY WAY TO TAKE MY CHILDREN TO SCHOOL WHEN THE VEHICLE STARTED TO SHAKE AND SPUTTER AND IT STALLED OUT JUST BEFORE I WAS GOING TO DRIVE THROUGH A BUSY INTERSECTION. I PUT THE CAR IN PARK AND TURNED IT ON AND IT STARTED TO SPUTTER AS I PUT IT IN DRIVE AND DEPRESSED THE GAS PEDAL THE CAR WOULD NOT MOVE. I TURNED OFF THE CAR TWICE UNTIL IT STARTED UP AGAIN AND I WAS ABLE TO DRIVE JUST DOWN THE STREET TO A SAFE PLACE. THE CAR STARTED TO SHAKE IT STARTED TO SMELL FUNNY. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE DIAGNOSTICS WERE RUN AND TEST DROVE HOWEVER THE VW DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE CAR. I DO HAVE TO ADD THAT THE BATTER LIGHT CAME ON BUT EVERYTHING ELSE ON THE VEHICLE DASHBOARD WAS FUNCTIONING. THIS IS THE 2ND TIME THIS HAS HAPPENED AND I'VE ONLY HAD THE VEHICLE FOR A YEAR.

I RECEIVED A RECALL NOTICE PERTAINING TO A FAULTY CAMSHAFT THAT'S LOBE COULD SHEAR OFF AND DISABLE THE POWER BRAKING SYSTEM. RECALL 23R1 NHTSA15V705. "..COULD LEAD TO A CRASH WITHOUT WARNING". THEY ALSO STATE THAT THE REPLACEMENT PART WILL NOT BE AVAILABLE UNTIL MARCH '16 NOW MY WIFE AND DAUGHTER REFUSE TO DRIVE IN THE CARE KNOWING THAT THE BRAKES COULD LOSE POWER WITHOUT WARNING. I THINK THIS IS RIDICULOUS TO ALLOW PEOPLE TO CONTINUE TO DRIVE DEFECTIVE CARS KNOWING A POTENTIALLY SERIOUS CRASH COULD OCCUR.

FACTORY RECALL BUT ORIGINAL NOTIFICATION FROM DEC-2015 HAD NO RESOLVE OR DATE FOR RESOLVE. HOWEVER, WHEN I CONTACTED THE VW FACTORY THEY ADVISED ME I COULD GO AHEAD AND MAKE AN APPOINTMENT TO RESOLVE AT MY OWN EXPENSE????? VW CLAIMS SOMETHING CALLED THE SINTERED CAM HAS THE POTENTIAL TO SHEAR OFF FROM THE CAMSHAFT. IT SURE SOUNDS MECHANICAL TO ME BUT VW CLAIMS TO HELP CORRECT THE THIS DEFECT THEY WILL UPDATE OUR ON BOARD COMPUTER SOFTWARE???? HUH....... WE DO NOT TRUST VW AND WONDER IF THERE IS ANOTHER MOTIVE FOR WANTING TO ACCESS OUR ON BOARD COMPUTER????? KINDA LIKE THE DIESEL VEHICLES HAVING TWEEKED SOFTWARE TO DECEIVE SMOG CHECKS???? HELP.....

12/28/15 I WAS ON THE ONRAMP TO THE 91 FREEWAY GOING ABOUT 15MPH HEADED TO WORK AND ALL OF A SUDDEN I HEAR A BOOM! NATURALLY I DUCK THINKING WHAT THE HECK JUST BLEW UP. I LOOKED UP AND SAW MY SUNROOF SHATTERED. I STARTED THINKING DID A BOULDER JUST FALL ON ME? BUT BEING THAT IT WAS JUST AFTER THE CHRISTMAS HOLIDAY THE FREEWAY WAS PRETTY MUCH DESERTED. ALL I KNEW WAS THAT LITTLE SHARDS OF GLASS ARE NOW IN MY SCALP AND GLASS IS FLYING OUT ON THE FREEWAY. I TOOK MY VEHICLE TO THE DEALERSHIP AND THEY SAID THAT IT WASN'T COVERED BY MY EXTENDED WARRANTY AND THEY HAD NEVER HEARD OF A SUNROOF SHATTERING BEFORE AND THAT IT HAD TO BE FROM A ROCK OR AN IMPACT BREAK (WHATEVER THAT MEANS). THEY TOLD ME TO CONTACT MY INSURANCE COMPANY AND FILE A CLAIM WHICH I NOW HAVE TO COME OUT OF POCKET WITH A $500 DEDUCTIBLE. AFTER RESEARCHING THIS SUBJECT I AM PUZZLED AS TO WHY THERE ARE NO RECALLS ON RECORD FOR THIS WHICH IS CLEARLY A DEFECT BUT NO ONE WANTS TO TAKE RESPONSIBILITY EXCEPT 1 MANUFACTURER. I GUESS VEHICLE CORPORATIONS ARE WAITING FOR A FATALITY BEFORE THEY ACCEPT THIS AS A DEFECT OR A CLASS ACTION SUIT IS FILED. I WOULD LIKE TO KNOW KNOW IS GOING TO REIMBURSE ME FOR MY INSURANCE DEDUCTIBLE.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN DECEMBER OF 2015,2 MONTHS AFTER BUYING CAR,WHILE DRIVING MY EPC LIGHT CAME ON MY CAR HAD A SUDDEN LOSS OF POWER,SHUDDERED,AND STALLED. I ALMOST CAUSED AN ACCIDENT WHEN I PULLED OUT ONTO THE HIGHWAY AND COULD NOT INCREASE SPEED.FAST ENOUGH. I CALLED THE VW DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THE CAR HAS TO COME IN TO BE CHECKED. AFTER 2 HOURS OF DIAGNOSTICS,AND THEY ACTUALLY CALLED VOLKSWAGEN OF AMERICA RE THE PROBLEM. THEY DECIDED THAT IT WAS A CONNECTIVITY ISSUE AND THAT THEY HAD TO REPLACE THE WHOLE WIRING HARNESS,THE CAR HAS TO BE TOWED IN AS DRIVING COULD BE DANGEROUS. ALSO A RECALL NHTSA# 15V705 JUST CAME IN THE MAIL ABOUT RECALL 23R1. THERE ARE A POTENTIAL 3 OTHER RECALLS ON THE VW 2015 PASSAT.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE BRAKES AND ENGINE FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT LEASED A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE THAT THE PARTS WOULD BE SENT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF SAN BERNADINO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE VEHICLE DID NOT NEED TO BE REPAIRED PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE GOVERNMENT ISSUED RECALLS. IF THE RECALL REPAIR DID NOT NEED TO BE PERFORMED, THE GOVERNMENT WOULD CLOSE THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE STALLED WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

ON 10-23-2015, VW ANNOUNCED A RECALL ON A SERIES OF CARS, WHICH INCLUDED ONE ON THEIR SALES LOT. ON 10-31-2015, PERRY VW, SAN LUIS OBISPO, CA SOLD ME THE VEHICLE THAT HAD THE RECALL, WITHOUT FIXING THE RECALL PART. I WANT TO FILE AN OFFICIAL COMPLAINT ON THE DECEPTIVE PRACTICES OF PERRY VW. I HAVE MY SALES CONTRACT DATED 10-31-2015, AND YOUR RECALL NUMBER: 15V705 (SINTERED CAM). VW CORPORATE FAILED TO NOTIFY THEIR OWN DEALERS UNTIL NOV 4, 2015. MY UNDERSTANDING IS THAT SELLING AN UN-REPAIRED RECALLED VEHICLE IS AGAINST FEDERAL LAW.

VOLKWAGEN PASSENGER SEAT REGISTERS A PASSENGER OCCUPYING THE SEAT WHEN A CELL PHONE IS PLACED ON THE MIDDLE PART OF THE SEAT. VW REGIONAL MANAGER AND AUTHORIZED DEALER STATE CAR IS NOT SHOWING FAULT CODES, AND THEREFORE CANNOT BE REPAIRED. THIS CREATES A NUMBER OF CONCERNS. FIRST, IS THE SEAT BELT SENSOR SO SENSITIVE THAT IT IS SENSING THE SMALL WEIGHT OF THE PHONE? (5.04 OUNCES (143 GRAMS)) OR IS THE NFC OR CELLULAR MODEM OF THE PHONE INTERFERING WITH THE SENSOR? IN EITHER CASE, THIS POTENTIALLY COULD CAUSE AN AIRBAG TO DEPLOY WHEN THE SEAT IS UNOCCUPIED, OR WORSE, NOT DEPLOY WHEN IT SHOULD.

VEHICLE CLUSTER ILLUMINATION LIGHTS STOPPED WORKING, NOT FUSE OR RELAY RELATED. MAIN ELECTRICAL HARNESS MALFUNCTION. MAJOR ELECTRICAL DIAGNOSIS.

BACKUP CAMERA SCREEN GOES ALMOST BLACK AFTER 3TO5SECONDS.

TAKATA RECALL THE RECALL I HAVE ON MY CAR IS THE EMISSION RECALL FROM A SOFTWARE THAT WAS INSTALLED FROM THE FACTORY, I AM UNABLE TO GET WHAT I WANT BECAUSE ALMOST NOBODY WILL TAKE IT, I BOUGHT IT IN AUGUST OR SO AND THE CAR WAS ADVERTISED AS CLEAN DIESEL IT ISN'T THE CAR I BOUGHT AND I WANT NOTHING TO DO WITH IT ANYMORE. YOUR RECALL STATEMENT STATES IF YOUR CAR HAS BEEN RECALLED, THE MANUFACTURER WILL USUALLY REPAIR IT AT A LOCAL DEALERSHIP. IN RARE INSTANCES WHEN A MANUFACTURER DETERMINES THAT A PROBLEM IS TOO EXPENSIVE TO REPAIR, IT MAY REPLACE THE VEHICLE OR REFUND YOUR PURCHASE PRICE MINUS AN AMOUNT TO COVER DEPRECIATION." I FEEL CHEATED AND THAT I CAN'T GET WHAT I WANT. I NEED A TRUCK AND CAN'T DO ANYTHING BECAUSE IT'S BARELY VALUED AT 12,000 DOLLARS AND WHEN I BOUGHT IT THE MSRP WAS $28,475. I TRADED MY TRUCK IN ON THE CAR AND SOME NEGATIVE EQUITY ROLLED OVER. THE RECALL WILL RESULT IN A LOSE OF MPG AND POWER, AND IT HAS BE TRADE THE NAME AS CLEAN DIESEL ALREADY. I'VE SPOKEN TO VW CREDIT AND THEY CAN'T HELP ME AND I CALLED VW GROUP OF AMERICA AND THEY TOLD ME THEY COULDN'T DO ANYTHING AS WELL. VW HAS GIVEN OUT A CARE PACKAGE TO EVERY VICTIM, IT CONSIST OF A 500 DOLLAR CARD THAT CAN ONLY BE USED AT VW AND A 500 DOLLAR PREPAID VISA. THIS ISN'T ENOUGH TO DO ANYTHING WITH. I WANT OUT OF THE CAR AND OUT OF VW, I'M IRRITATED THAT THEY WON'T DO ANYTHING FOR THE 11 MILLION VICTIMS AND REFUSE TO DO ANYTHING ABOUT THE ANGRY CUSTOMERS. SEPTEMBER 18TH RECALL WAS ANNOUNCED AND TO THIS DAY THERE IS STILL NO SOLUTION TO THIS PROBLEM, AND PLEASE HELP ME AND HELP THE OTHER NORTH CAROLINA RESIDENTS THAT ARE IN THE SAME IRRITATING INCIDENT. THANK UOU.

ON THE 2015 VW PASSAT TDI THE HORN WILL NOT FUNCTION IF THE KEY ISN'T IN THE IGNITION. THEREFORE, IF A WOMAN OR CHILD IS IN DISTRESS AND NEED TO ALERT SOMEONE FOR HELP THAT PERSON CAN NOT DO SO IN THE MOST EFFICIENT MANNER WHICH WOULD BE TO BLOW THE HORN TO ALERT THE PUBLIC OR LAW ENFORCEMENT OF AN INCIDENT. EXAMPLE: IF A KID GETS LOCKED IN A CAR THEY CANT BLOW THE HORN TO NOTIFY SOMEONE. EXAMPLE: IF A WOMEN IS BEING ATTACKED OR THREATENED OF A ATTACK AND DROP HER KEYS OR IS STRUGGLING WITH SOMEONE IN HER CAR SHE CAN'T SOLICIT HELP.

VEHICLE LOST POWER AND STOPPED. WOULD NOT RESTART. MILLER OIL CO. TESTED FUEL IN TANK WITH NO ISSUE. VW OF AMERICA TESTED FUEL IN CAR AND FOUND LUBRICITY WEAR DIAMETER SCARING OF 557 MICRO METERS 37 MICRO METERS OUT OF SPEC. $10K TO REPLACE FUEL SYSTEM.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AFTER THE ECP AND THE ENGINE WARNING INDICATORS ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES IN ORDER FOR IT TO RESPOND. THE VEHICLE WAS RESTARTED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN SHAFT WAS TWISTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,600.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT A LOW SPEED, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE VEHICLE SPUN AND THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS UNCONSCIOUS AT THE SCENE AND WAS UNABLE TO IDENTIFY THE INJURIES SUSTAINED. THE CONTACT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN YOU ACCELERATE THE AUTOMOBILE THE CAR HESITATES UP TO 10 SECONDS AND LOOSES POWER, POWER RETURNS AFTER THE 1 THROUGH 10 SECONDS. THIS HAPPENS AT VARIOUS POINTS; ON ROLLING HIGHWAY WHILE MAKING A PASS OF ANOTHER CAR; CHANGING LANES ON THE HIGHWAY AND ACCELERATING, AT DEAD STOP FROM EITHER A STOP SIGN OR STOP LIGHT. I HAPPENS IN CITY DRIVING, LOCAL STREETS AND JUST ABOUT ANYWHERE ONE DRIVES AND OCCURS AS HESITATION FOR 1 TO 10 SECONDS, THE RPM'S DROP FROM WHERE EVER THEY ARE ORIGINALLY TO ALMOST ZERO, BUT THE CAR DOES NOT STALL, ONCE THE ACCELERATOR IS UNDEPRESSED IT COMES BACK TO NORMAL. THESE CONDITIONS ABOVE CAN CAUSE A SERIOUS CONDITION, SUCH AS A MAJOR COLLISION WITH ANOTHER OR MORE THAN ONE CAR AND COULD RESULT IN A FATAL ACCIDENT. THIS HESITATION HAS HAPPENED 35 TIMES SINCE 07/06/2015, AND STILL IS OCCURRING.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AT 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE VEHICLE ALIGNMENT WAS NOT PROPER. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 380.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FUEL GAUGE PROVIDED INACCURATE READING LEVELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

WHILE EXITING HIGHWAY AND TRAVELING AT NEAR HIGHWAY SPEEDS, THE EPC LIGHT ILLUMINATED ON THE DASHBOARD. SECONDS LATER THE BRAKING SYSTEM FAILED. I WAS FORCED TO VEER FROM CRASHING INTO THE VEHICLE IN FRONT OF ME. I THEN PUT THE CAR IN NEUTRAL AND PULL ON THE EMERGENCY BRAKE HANDLE UNTIL I BROUGHT THE CAR TO A COMPLETE STOP.

I HAVE PERSONALLY INSPECTED MANY 2015 VOLKSWAGEN PASSAT'S AND FOUND AN ISSUE PERTAINING TO THE ALARM SYSTEM. WHEN THE VEHICLES ALARM IS SET OFF, THERE IS A SPLIT SECOND WAY TO BYPASS THIS AND AID MOTOR VEHICLE THEFT AS WELL AS THEFT OF PERSONAL ITEMS IN THE VEHICLE. WHEN THE ALARM HAS BEEN SOUNDED, AN INDIVIDUAL CAN DEPRESS THE FLASHER BUTTON IN THE CENTER OF THE DASH AND PRESS IT ONCE MORE TO SHUT THE EMERGENCY FLASHERS OFF, THIS WILL BYPASS AND DEACTIVATE THE VEHICLES FACTORY ALARM SYSTEM, THUS OPENING THE VEHICLE UP TO A HIGHER POTENTIAL OF THEFT. WITH NO ALARM SOUNDED, AN INDIVIDUAL WILL HAVE A VAST AMOUNT OF TIME TO EITHER STEAL THE MOTOR VEHICLE, STEAL PERSON POSSESSIONS, OR MOTOR VEHICLE PARTS. I AM IN THE NEW ENGLAND AREA AND UNSURE IF ANY OTHER AREAS OR MODELS ARE AFFECTED. *TR

I WAS DRIVING DOWN I-20 TOWARDS SHREVEPORT AND ALL OF THE SUDDEN, MY SUNROOF GLASS SPONTANEOUSLY SHATTERED. THERE WERE NO CARS IN FRONT OF ME SO SLING AND ROCKS OR PROJECTILES. *TR

WHILE DRIVING THE EPC LIGHT CAME ON AND 5 MINUTES LATER WHILE USING THE BRAKES THEY BECAME STIFFER AND THEN WITHIN 30 SECONDS LOCKED UP COMPLETELY SO THAT YOU COULD NOT PRESS DOWN ON THE BRAKES AT ALL AND THEY WERE NOT FUNCTIONING. I HAD TO RUN THE STOP SIGN AND VEER OFF INTO THE GRASS TO SLOW CAR DOWN AND PULL EMERGENCY BRAKE. *TR

BACKUP CAMERA DOES NOT COME ON UNTIL YOU HAVE ALREADY BACKED INTO THE STREET. YOU PUT THE CAR IN REVERSE, BACK UP, AND ABOUT THE TIME YOU GO TO PUT THE TRANSMISSION IN DRIVE, THE BACKUP CAMERA COMES ON. VOLKSWAGEN HAS BEEN TELLING ME FOR OVER A YEAR THAT THERE IS NO UPDATE FOR THIS PROBLEM. I BOUGHT THE SEL MODEL SPECIFICLY FOR THE BACKUP CAMERA AND THE GPS UNIT.

VEHICLE LOST POWER WHILE DRIVING. SEVERAL WARNING LIGHTS APPEAR. THIS OCCURRED THREE OTHER TIMES, EVEN AFTER THEY CAR HAD BEEN IN FOR REPAIR. VARIOUS ENGINE PARTS HAVE BEEN REPLACED, SUCH THE TURBO KIT, TURBO CHARGER, GLOW PLUGS. THE LAST INCIDENT OCCURRED ON DEC 5 AFTER PICKING THE VEHICLE UP AND ASSURED THAT IT WAS FULLY REPAIRED. WHILE EXITING THE DEALERSHIP, THE CAR LOST POWER AND I WAS ALMOST T-BONED. THE DEALER CONTINUES TO REPLACE PARTS ON THE ADVICE OF THE VW REGIONAL SERVICE MANAGER. YET WE HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THE VEHICLE WHEN IN MOTION. THEY HAVE PUT MORE MILES ON IT THAN WE HAVE. *TR