2016 Volkswagen Passat Complaint Log

2016 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ATTEMPTS TO ACCELERATE IN TRAFFIC CAUSES VEHICLE TO PAUSE, FOLLOWED BY EXTREME SURGE OF POWER (THE TURBO PAUSE). *SMD

TODAY, I HAVE A BIG PROBLEM WITH MY PASSAT, I ARRIVED TO MY OFFICE THIS MORNING , AND I WAS CALLING BY PHONE WITH OTHER, BEFORE CLOSE THE DOOR OF MY CAR, AND I FORGOT TO PUSH THE BOTTOM TO SWITCH OFF THE ENGINE, ALL DAY I WAS WORKING IN MY OFFICE, AND AFTER I LEFT FROM MY COMPANY, AND BACK AT HOME, THE CAR WAS WITHOUT GAS, BECAUSE ALL THIS TIME WAS ON ALL THIS TIME, I CAN BELIEVE THAT THE CAR ALARM SYSTEM NEVER SWITCH OFF THE ENGINE. I HAVE A BIG COMPLAIN OF THIS ONE, AND I WOULD LIKE TO RETURN MY CAR TO VW, THEY NEVER TOLD ME IN VW DEALER THAT TAKE CARE WITH THIS SITUATION. I LOST MY TIME THIS FRIDAY BECAUSE I HAD TO CALL EMERGENCY HELP TO FILL FUEL AND LOST MY FLIGHT FOR VACATION. I DON'T WANT TO KEEP MY PASSAT AND I PREFER TO CHANGE FOR OTHER BRAND.

MY 2016 VOLKSWAGEN PASSET SE MODEL CAR APPLIES THE BRAKES WHILE IN MOTION ON ITS OWN. THIS HAS OCCURRED 6 TIMED OVER THE PAST 7 MONTHS. I BOUGHT THIS VEHICLE ON DECEMBER 12 2015. IT IS GETTING WORSE EACH TIME. ONE TIME IT HAPPENED AS I WAS ABOUT 100 FEET FROM A INTERSECTION. NO ONE WAS IN FRONT OF ME. I WAS THE ONLY ONE ON THE ROAD AT THE TIME. I WAS DURING THE DAY AND THEN ALL OF A SUDDEN THE BREAK APPLIED. REALLY SCARED ME. ANOTHER TIME IT HAPPENED APPROACHING RAILROAD TRACKS. THIS TIME THE BRAKES APPLIED REALLY HARD. IT WAS BAD EVERY THING FLEW AROUND THE CAR. A COUPLE OF TIMES I HEARD A BEEPING NOISE. LIKE A WARNING BEEP. THERE IS A ILLUMINATED CAR ON A CURVY RAD ON THE DASH WHEN THIS HAPPENS. THIS IS A VERY DANGEROUS CAR. I AM AFRAID THIS WILL HAPPEN WHEN I AM DRIVING AT HIGH RATES OF SPEED. I HAVE CONTACTED VW ABOUT THIS ISSUE AND THEY DO NOT SEEM VERY CONCERNED. I AM SHOCKED AT THERE OUTCOME. IT HAS BEEN IN THE SHOP FOR 3 WEEKS NOW. I TOOK IT IN ON JUNE 22 2016. THEY WANT ME TO PICK UP ON JULY 12 2016. IT HAS BEEN THERE 3 WEEKS. I AM VERY AFRAID OF THE VEHICLE PLEASE HELP ME WITH THIS ISSUE. LIKE I SAID EARLIER IN THIS NOTE. IT HAS HAPPENED 6 TIMES AND WILL CONTINUE TO HAPPEN. VW TOLD ME THAT IT WILL CONTINUE TO HAPPEN. PLEASE MAKE THEM RECALL THIS ISSUE.

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE POWER STEERING AND THE POWER BRAKES SUDDENLY MALFUNCTIONED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STEER OR STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CAMSHAFT. THE VEHICLE LATER EXPERIENCED THE SAME FAILURE AND THE DEALER REPLACED THE VACUUM PUMP. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,300.

THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.