2022 Volkswagen Passat Complaint Log

I am reporting what appears to be a serious, chronic safety issue with this vehicle (not just this particular car, but all M/Y 2020~2022 (and possibly 2012~2019 as well if they use the same brake components). Since new, my car has had chronic brake problems and these ongoing issues keep arising, pointing to defective brake caliper design. They have not caused an accident (for me anyway), but should be investigated because they have the potential to do so. I'll list dates, mileage and details here because they are numerous: 05/22/2023 - 40,805 - Heard brake (dragging) noise. Found one pad in rear driver side completely worn with no perceptible wear on other rear pads or on front pads. Dealer diagnosed seized caliper on driver side and repaired under warranty. 02/05/2024 - 59,631 - During dealer inspection, dealer noticed passenger side rear caliper seized. Replaced caliper under warranty but I had to pay $220 labor. 11/23/2024 - 83,100 (approx.) - During another recent brake issue, dealer diagnosed a bad ABS module. Part was ordered and replaced on this day. 03/07/2026 - 115,275 - Heard early signs of brake wear so checked pads. Front pads still have zero wear on them (115,000+ miles and still has factory original pads -- no front brake actuation?). Rears are completely worn down. While checking, found guide pins on both front calipers seized as well as one guide pin on rear passenger side caliper. This vehicle has been stopping on only the rear brakes since new, and has chronic problems with seized calipers. I'm sure that it's not something limited to just my particular vehicle. I believe this brake caliper design is defective and all models using these calipers should be investigated for a potential recall situation.

Manufacturers defect. Known excessive oil consumption of the 2.0 Turbo 4 cylinder engine.

In May of 2023, I reported that the driver side rear brake caliper appeared to be sticking as one pad at that corner was completely worn down and making contact with the rotor, while the other pad at that same corner had no visible wear. Dealer replaced the rear left rotor under warranty (40,805 miles). Warranty also covered both rear rotors and rear pads due to rotor damage. In February of 2024, dealer inspection noticed the exact same issue on rear right brake caliper and replaced it under the extended warranty (59,631 miles). Although rear right rotor was damaged again, the extended warranty did NOT cover rear rotors or pads and I had to cover the cost out of pocket. In November of 2024 with approximately 80,000 miles, I performed a full brake inspection and noticed that even at this mileage, there was NO visible wear to the factory installed front brake pads (which at this mileage was odd and concerning), and while inspecting the rear pads I noticed that there was no visible wear to the rear left pads, but the rear right pads were worn down almost to the rotor. This uneven wear was shown to the dealer and after a day of "diagnosis", the dealer tech found no issues. They claimed fluid was flowing freely and the brake pistons were not sticking (pointing to the ABS module applying significantly more braking force to the rear right corner, in my opinion). I pressed the issue and after another day of diagnosis, they claimed the ABS module was defective and submitted the claim to the extended warranty. Claim was approved and part is no order, but I do not trust the braking system on this car with brake pads wearing unevenly down to the rotors every 20,000 miles and no perceivable braking force taking place on the front brakes. I, again will have to cover the costs to replace the rear pads and rotors due to continued related and warrantied part failures. I also raised the issue to VW Customer CARE, who created a case and is investigating with the dealer.

While driving car began to jerk and had odd smell. Stopped at a Midas to have car looked at and all of the transmission fluid leaked out. Techs at Midas state the gasket that hold the fluid in came out and caused all the fluid to leak out. Had no issues while driving previous to this, this just happened randomly in the middle of our drive. We did jot hit or run over anything and the road we were traveling on was in good paved condition.

I keep adding oil and the dealership says there’s nothing wrong. For electric problems the speakers have static noise and the screen goes black and turns on hours later. I took in my recently they said there wasn’t any problems with the car but I literally deal with it everyday. I told them my car shakes when I brake on high speed they said they checked car but found no issues I personally do not feel safe driving my car at all.

Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are measuring at a 2 with just over 20,000 miles on the vehicle. When we asked the dealership about this, they said the Passat is just "hard on rear brakes." We had a previous Passat and did not experience this issue. This is unsafe and unreasonable to expect these brakes wearing out at less than half of what is expected. Ironically, my husband's Taos - of the same model year - is doing the same.

Since owning the vehicle, the lane assist is very aggressive. It will pick up tire marks or tar in the road and jerk the car out of the lane that I am in. I’ve contacted the dealership and they told me that there is nothing they can do to turn the sensitivity down. It has done it several times and almost caused a sideswiped collision.

The contact owns a 2022 Volkswagen Passat. The contact stated that whenever the vehicle was parked, all 4 doors would automatically unlock. There were no warning lights on the instrument panel. The vehicle was taken to a local dealer and diagnosed with no failure being found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90.

The steering tightens up at times when decelerating between 30 - 42 mph. This has occurred three times now since purchase of the vehicle new. My vehicle database feedback notes no repairs needed; just check of vehicle at 20,000 miles and oil change at 10,000 miles. I am subscribed to the vehicle's car-net data monitoring system since purchase of the vehicle new from the dealership. The monitoring system notes GPS location, speed travelling, etc. When this steering condition occurs it is as if power to the steering is lost for about 0.7 - 1.2 seconds. It is as if driving in a vehicle that has an electrical system controlling the power functioning of the steering and there is a loss of electrical feedback to the steering. I have driven over 100 vehicles and this vehicle does have a problem with the steering system. There is a noticeable pull back on the vehicle when the automatic shifts down and this steering issue may or may not be related to the automatic transmission downshifting mechanisms.