2010 Volkswagen Routan Complaint Log

On 01/24/25 around 9pm I was leaving a friend house headed home. I took the i76 route home because it's faster. As I'm getting off on my exit, coming up on the first stop sign I start pressing down on the break pedal and all of a sudden the car engine shuts off and comes to a sudden seizure like halt. I put on my hazards lights instantly, put the car in park and proceeded to to start the car again. After like 10 failed start attempts. I decided to give it a rest and that's when I realized that there key would not come out the ignition, I had to turn the ignition back and forth twice before it was released. After that I waited about 25 minutes, and have it another shot but this time I stepped on the gas while attempting to start the car and it came back on. I went home parked and since that day the car won't turn over but everything still comes on. There are no codes, showing, no damage to the car at all it's still pretty much new. Vw says there nothing they can do because my vin is not on the recall list but I'm literally experiencing the same mechanical issued that are listed on the recall for my exact model. Can someone please offer me a solution that doesn't involve me paying for an issue that is listed on recall for free repair!!!!!

I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into accessory mode while I'm driving. It's available to be inspected I just don't have the money to have it inspected at this point by a dealership.

The contact was helping her friend who owns a 2010 Volkswagen Routan. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the check engine and stability control warning lights were illuminated. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that the vehicle was built by another manufacturer. The contact was then referred to another dealer. The contact was advised by the 2nd dealer that the vehicle should be taken back to the first dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 11V151000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

Battery failure due to parasitic draw from Ignition IOD fuse ( J13fuse) reads 0.9 draw and M11 fuse ( hvac system) reads 0.6 draw. First occurrence 2/10/24 and second occurrence 2/11/24. Informed auto repair shop on 2/12/24 and goes in for diagnostic 2/15/24. Abs control module failure( intermittent ) Egr valve replacement (8/9/24 due to overheating but no warning lights due to overheating was displayed which is strange) Speed control sensor was replaced as well 8/9/24 but still has problems getting stuck or not reading the right speed . Consumes fuel faster than normal as well . Getting about 9 miles to the gallon.

The contact owns a 2010 Volkswagen Routan. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. In addition, the contact stated that the turn signal and the speed control failed to function as designed. The vehicle was taken to an independent mechanic. The failure was troubleshooted; however, the failure was not diagnosed. In addition, the vehicle was taken to the dealer, and the failure was not diagnosed. The contact stated that neither the independent mechanic nor the dealer was able to diagnose or determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that after researching, the vehicle was known for electrical system failures. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle was started and driven to her destination; however, after arriving at her destination she attempted to shut off the vehicle, but the vehicle remained running. The contact stated that she disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

All electrical gauges randomly go on and off, there is a continuous beeping to go along with it, the windshield wipers will go on and off. It seems to happen more in the summer or if it’s raining. It will occasionally stall while doing this, especially in a stationary position (like at a drive through).

The key for the key switch is loose and can fall out in any position. Can come out in the off ; start; run; all positions. The van falls within the right timeline for the key switch replacement recall; but I am told it does not have the right vin #. Can you explain to me why I can not get my defected switch replaced and others can? My vin number does not determine if the switch is bad?

The contact owns a 2010 Volkswagen Routan. The contact stated that while his wife was driving at an undisclosed speed, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the totally integrated power module (TIPM) needed to be replaced; however, the replacement part was no longer manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 117,000.

The TIPM is not working and while driving the headlights turn off. This is very unsafe and impairs the driver

The contacts husband owns a 2010 Volkswagen Routan. The contact stated that the air bag safety light illuminated. The vehicle was taken to an independent mechanic who diagnosed with the air bag and air bag clock spring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 98,153.

The contact's son owns a 2010 Volkswagen Routan. The contact stated that the vehicle would intermittently fail to start after multiple attempts, with several unknown warning lights illuminated. The contact called the dealer and was informed that they no longer serviced the model vehicle. The vehicle was then taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 95,000.

While driving the car the car shut off causing an issue with the steering and brakes. This is the second time this has happened. in trying to duplicate the issue, with the car in park and running we were able to duplicate it by wiggling the key fob while it is in the switch. We were able to do this 3x. We search out a recall notice for our year, make and model related to this issue. When we called our VW dealer we were informed that our vehicle does not have any open recalls. We contacted VW customer service and we were told the same. Our particular VIN was built in the middle of recalls related to this exact issue and no previous repairs were done. The customer service Rep could not see a reason why ours is not covered but that they go strictly by the VIN. Our vehicle was built 03/2010 and the recall numbers we are reading are 15V194000 and 11V151000. We are experiencing the same issue and our vehicle was built within the recall period so I want to understand why ours is not part of the recall for this issue.

We bought the 2010 Volkswagen Routtan on July 2021, the engine shutts off suddenly. We took it to the dealer and no one knows what the problem is. I was checking the value of the car and found a safety recall in June 2011 and another recall on 04/01/2015 We don't know if they took the vehicle to fix the problem. There has been 2 safety recalls NHTSA CAMPAING 15v194000 on April 2015 and the one on March 2011 NHTSA CAMPAING 11v151000 both has to Do with the ELECTRICAL SYSTEM:IGNITION:SWITCH

Car shuts off while driving, ignition key fob issue recall. Tipm system recall.

The contact owns a 2010 Volkswagen Routan. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled. The vehicle lost power steering and braking functionality. The contact stated that numerous unknown warning lights were illuminated and blinking. The contact was attempting to maintain lane when the vehicle independently restarted and the contact pulled off the road safely. The contact turned off and restarted the vehicle and all the functions returned. The contact drove the vehicle to a dealer however, the vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 11V151000 (Electrical System). The contact stated that the failure was a recurring issue. The manufacturer had been informed of the failure. The failure mileage was approximately 188,000.

This has happened multiple times. The ignition will cut off which make the car engine quit running. Loss of braking, steering, power has left me in the middle of intersections being nearly avoided being ran into. When this happens all the warning lights come on and the engine turns off. The exact problem VW recall number 28H1 is affecting my vehicle.

The vehicle turned off in the drive gear. I lost steering,breaking and control of vehicle.

The contact owns a 2010 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would shut off without warning. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V194000 (Electrical System) however, the VIN was not included. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 124,000.

Hi - I have a 2010 VW Volkswagen that has an issue with headlights intermittently working, which is very hazardous and also the windshield wipers randomly turn on and the car was intermittently starting (now won’t start at all since 7/18/2021) among other things. Car appears to not be starting due to fuel relay with TIPM. The intermittent headlights is very dangerous but corrects itself in a few days so mechanics haven’t been able to figure it out. This car is related to the several Chrysler models from 2010-2014 (it states Chrysler on various parts of my VW Routan) that had a recall for issues with the TIPM box, which appears to be the issue with my vehicle. As far as I can tell the same recall was not issued for the Routan. Why? I’ve found many similar descriptions of Routan owners that have had the same issues I have and these go back to the TIPM. Will there be a recall? There is one of many links detailing people with the same issues/concerns. https://www.change.org/p/matthias-mueller-volkswagen-of-america-volkswagen-of-america-recall-the-routan-due-to-a-major-safety-issue my Vin is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owned a 2010 Volkswagen Routan. The contact stated while the vehicle was parked in the driveway, the vehicle independently caught on fire. There was no crash nor injury due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was not towed. The contact had an independent mechanic inspect the vehicle and deemed the vehicle as a total loss. The vehicle was destroyed. The manufacturer was not informed of the failure. The approximate failure mileage was 125,000.

The TIPM is failing which is a common issue with the vehicle make/model. My particular vehicle was not covered under any recalls, however, I have the same tell tale TIPM failure issues as all of the cars that were part of the recall. My lights intermittently work which causes a safety hazard. They will either not turn at all, will turn on and start flashing, or will appear to be working as normal until I'm driving and then they will flash off intermittently. This puts anyone in my car as well as oncoming traffic at risk when my lights malfunction at night. The airbag warning indicator light also flashes off and on as well making me think that it may be failing whenever the TIPM is not functioning properly. The door locks and windows have also locked/unlocked and opened/closed at random (even when the vehicle is off and has been parked with the power off for hours). I spoke with the mechanic about all of these issues and he verified that it was likely a failing TIPM and that it is a well-known issue with the Routan. My vehicle is available for inspection any time. Volkswagen and Chrysler know that this is a common issue and yet they have put their customers in danger by not recalling all of the affected vehicles. I am not sure what date to put as the date of incident as this has been ongoing since I have owned the vehicle. I put the current date (as it happened just today) and mileage, however, please understand that this has been an ongoing issue for years and Volkswagen has failed to include my vehicle in any recalls even though this is a well-known issue.

MY VEHICLE CUTS OFF WITHIN 5 MINUTES AFTER DRIVING AT SPEEDS BETWEEN 20 TO 40MPH (USUALLY REQUIRED IN NEIGHBORHOODS AND SCHOOL ZONES). STEERING WHEEL LOCKS UP AND VEHICLE POWER CUTS COMPLETELY OFF. NO WARNING OR LIGHTS INDICATING THE SHUT OFF!

THE 2010 VOLKSWAGEN ROUTAN WILL RANDOMLY SHUTOFF. THE VEHICLE HAS SHUTOFF WITH AND WITHOUT AUTO-START AND WHILE PARKED AND WHILE IN GEAR MOVING. THERE IS NO INDICATION OF A PROBLEM. DURING A FAILURE, THE KEYFOB IS IN THE ON POSITION AND THE DRIVERS ELECTRICAL DISPLAY GOES BLANK WITH NO INDICATORS. TO RESTART, THE KEYFOB IS ROTATED BACK TO THE OFF POSITION AND THEN TO START. THE VEHICLE WILL OPERATE NORMALLY UNTIL THE NEXT FAILURE WHICH COULD BE MINUTES, HOURS, DAYS.

I HAVE VOLKSWAGEN ROUTAN 2010 THE CAR WON'T START I LEAVE THE CAR FOR 2 DAYS AND NOW I WENT TO START THE CAR THE CAR DON'T WANT TO START NO CRANK NO POWER I HAVE TO START THE CAR WITH THE JUMPER CABLES I HAVE REPLACED THE STARTER AND I TEST THE BATTERY AND I TEST THE ALTERNATOR WHICH ARE ALL WORKING FINE I DON'T KNOW WHAT COULD BE THE PROBLEM I START THE CAR AGAIN TODAY AND DON'T WANT TO START NOW I'M GOING TO CHANGE THE BATTERY AND SEE WHAT'S HAPPEN. I AM ALREADY TIRED OF THIS CAR I RECENTLY BOUGHT IT EVERYTHING IS FINE WITH THE CAR BUT WON'T START DON'T DO ME ANY GOOD I DON'T KNOW WHY I BOUGHT THIS KIND OF VAN MANY PEOPLE WAS TELLING ME DON'T BUY VOLKSWAGEN GO WITH HONDA ODYSSEY OR TOYOTA SIENNA WITH THE VOLKSWAGEN IS MY WORST EXPERIENCE.NEVER AGAIN.

CONTACTED ORLANDO VOLKSWAGEN SOUTH 5474 S. ORANGE BLOSSOM TRAIL ORLANDO FL 32839 (866) 318-7865 (407) 581-0665 HTTPS://WWW.ORLANDOVWSOUTH.COM WAS TOLD THEY DO NOT DO THE RECALL. CONTACTED DEALER IN 2015 AND NOW WITH NO REMEDY. WHEN DRIVING THE CAR WILL TURN OFF AND LOSE ALL POWER. HAS HAPPENED 10 TO 20 TIMES AND IS VERY DANGEROUS.

THE WHOLE ELECTRICAL SYSTEM HAS GONE OUT WHILE DRIVING IN LIMESTONE COUNTY ALABAMA. KEYS DON'T START IT NONE OF AUTOMATIC DOORS WILL OPEN.

MY CAR STOPPED WORKING. THE LIGHTS WOULD COME ON BUT THE CAR WOULDN'T START. WE TEST THE BATTERY AND AULTINATOR, FUSE AND STARTER. WE COULD NOT FIND THE PROBLEM. WE RESEARCHED AND FOUND THAT THERE IS A RECALL ON THE VAN FOR THE PROBLEM. I CALLED THE VOLKSWAGEN COMPANY AND GAVE THEM MY VIN NUMBER AND THEY HAD A DEALERSHIP TO HANDLE THE PROBLEM. AFTER A FEW DAYS THEY CALLED ME AND STATED THAT THERE IS A $600.00 CHARGE FOR THE PROBLEM TO BE FIX. I TOLD THAT IT WAS A RECALL ON THE VAN BUT HE STATED THAT MY VIN NUMBER DOESN'T MATCH. THERE IS A RECALL ON THE VOLKSWAGEN ROUTAN 2010 FROM OCTOBER 2019 TO JUNE 2020. MINE IS MANUFACTURED IN APRIL 2020 WITH THE SAME IGNITION PROBLEM.

I WAS DRIVING HOME FROM WORK APPROX. 30-35 MILES PER HOUR AND MY VAN DIED. I LOST POWER STEERING AND BRAKES. LUCKILY I WASN'T SERIOUSLY INJURED. THERE WAS NO WARNING. NO SERVICE ENGINE LIGHT. WITHIN A SPAN OF LESS THAN 2 YEARS IVE ALREADY REPLACED THE FUEL PUMP, THE BATTERY, AND THE ALTERNATOR IS STILL NEW AND UNDER WARRANTY. THE IGNITION/POWER WINDOWS FUSE CONSTANTLY NEEDS ADJUSTING SO I CAN ROLL MY WINDOW UP OR DOWN. ALL THE DASH LIGHTS COME ON RANDOMLY AS WELL. SOMETIMES THE WINDSHIELD WIPERS WOULD COME ON. NEVER HAD A VEHICLE DIE ON ME WHILE DRIVING DUE TO MANUFACTURERS ISSUES. AFTER READING OTHER CONSUMER COMPLAINTS ABOUT THE SAME ISSUES IM VERY CONFIDENT ITS THE TIPM. SOME COMPLAIN THAT THIS COSTS PEOPLE $1 000S ON A CHANCE THAT YOU CAN GET A COUPLE MORE YEARS OUT OF IT. THE VAN WANTS TO TURN OVER AND CONTINUES CRANKING WHEN KEY FOB IS IN IGNITION BUT DOESN'T TURN OVER. I CANNOT GET IT TO START AT ALL.

WHEN CAR IS RUNNING, EITHER IN PARK OR DRIVE, THE ENGINE CUTS OUT. WE MUST WAIT 30 SEC TO RESTART. IT WILL THEN RESTART. THIS ACTION HAPPEND BOTH WHEN THE CAR IS IN PARK AND DRIVE. THE ACTION HAPPENED ONCE IN OUR DRIVEWAY AND ONCE COMING OUT OF A CARRY OUT DRIVEWAY.

THE ELECTRIC REAR SLIDING DOOR HAS BECOME STUCK SHUT AND NO POWER GOES TO THE DOOR. THE KEY BECOMES STUCK AND THE IGNITION AND ARE UNABLE TO REMOVE IT. THERE HAVE BEEN RECALLS FOR THE SAME MAKE AND MODEL WITH THESE ISSUES, BUT THERE ARE NO RECALLS FOR THESE ISSUES TIED TO OUR VIN. *TR

MY CAR RECENTLY STARTED HAVING ISSUES SHIFTING INTO THE NEXT GEAR. TYPICALLY HAPPENS WHEN I HAVE BEEN DRIVING FOR A WHILE. ALL OF A SUDDEN IT WILL GET STUCK IN A GEAR AND IT WON'T SHIFT. THE CAR CAN BE IN MOTION OR EVEN STATIONARY (STOP LIGHT) WHEN IT HAPPENS. *TR

DRIVERS SIDE SLIDING DOOR WILL NOT OPEN. I'VE TRIED ALL KINDS OF WAYS TO OPEN IT AND IT WILL NOT BUDGE. ALSO, WHEN DRIVING, CAR SHUT OFF WITH NO WARNING.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START UP AFTER MULTIPLE ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND THEN INDEPENDENTLY RESTART WITH SEVERAL WARNING LIGHTS ILLUMINATED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN SPOKE WITH J. BERTOLET VOLKSWAGEN (555 PA-61, ORWIGSBURG, PA 17961) WHERE SHE WAS INFORMED THAT THE VEHICLE RECEIVED THE FREE RECALL REPAIR PRIOR TO HER OWNING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 202,000.

THE CAR STARTS WHEN IT WANTS TO. IT COULD BE FINE THEN GO OUT TO START IT AND IT DOES NOT TURN OVER. BATTERY HAS BEEN REPLACED, STARTER REPLACED TWICE NOBODY CAN FIGURE OUT WHAT IS GOING ON. I SEE THIS IS VERY COMMON IN THE REVIEWS. HAS HAPPENED MULTIPLE TIMES

EVERY ONCE IN A WHILE THE CAR DOES NOT START, EVERYTHING WORKS INCLUDING THE WINDOWS, LIGHTS BUT ENGINE DOES NOT START. I HAVE HAD BATTERY, ALTERNATOR, AND STARTER REPLACED, AND IT IS STILL DOING IT. HARD FOR REPAIR SHOP TO DIAGNOSE BECAUSE IT DOESN'T DO IT WHEN IT'S THERE. MOST OF THE TIME IT FINALLY STARTS AFTER ABOUT 8 TO TEN TIMES OF PERIODICALLY TURNING THE KEY. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS.

RECALL: 11V151000 / 28G1/U8 I ALMOST GOT INTO AT LEAST 3 TIMES A BIG ACCIDENT, AS ENGINE SHUTTING OFF SUDDENLY WHILE I'M DRIVING. THIS HAPPENS ANYWHERE: HIGHWAY ; INTERSECTIONS, AND IN HEAVY TRAFFIC. AFTER INSPECTION BY A VOLKSWAGEN SPECIALIST AT 'E&C AUTO REPAIR'. FERNANDO CONCLUSION: ENGINE SHUTTING OFF BECAUSE THEY HAVE A PROBLEM WITH THE ELECTRICAL SYSTEM IGNITION SWITCH. THIS IS A SAFETY PROBLEM UNDER VOLKSWAGEN'S RECALL. DRIVING THIS VEHICLE IS AN INCREDIBLE THREAT TO THE PUBLIC ROAD. THE DRIVER, PASSENGERS, AND THE SURROUNDING TRAFFIC PARTICIPANTS ARE EXPOSED TO A SAFETY RISK. BASED ON INFORMATION ON CAMPAIGN 28G1/U8 (MANUFACTURE DATE FROM OCTOBER 2009 THROUGH JUNE 2010), MY VEHICLE (MANUFACTURE DATE: MARCH 2010) IS QUALIFIED FOR REPAIR UNDER A SAFETY RECALL. PLEASE PROVIDE ME AUTHORIZATION NUMBER, FOR A LOCAL DEALERSHIP, TO BE DONE SAFETY REPAIR

IT TURNS ON ALL THE LIGHTS ON THE DASHBOARD SAYING IT NEEDS AUTO ASSIST SERVICE THERE IS NO PROBLEM WITH IT THE DEALER CANNOT TAKE CARE OF IT BECAUSE THEY DON'T TAKE CARE OF VOLKSWAGEN ROUTAN NO MORE

THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENS WHILE CAR IN MOTION,NOTICED A PREVIOUS RECALL FOR THIS ISSUES HOWEVER IT SEEMS TO BE HAPPENING AGAIN AND I DON'T THINK MY VIN WAS INCLUDED IN RECALL.

I WAS DRIVING ON I 66 IN VIRGINIA AND GOT STUCK IN TRAFFIC DUE TO AN EARLIER ACCIDENT. CAR WENT FOR ABOUT A MILE IN STOP AND GO TRAFFIC, WHEN SUDDENLY THE CAR STARTED TO REV UP AND JUMPED INTO GEAR TO MOVE FORWARD. I THOUGHT MAYBE SOMETHING WAS STUCK, SO I PUT INTO PARK AND TURNED THE ENGINE OFF, AND RESTARTED IT. IT DID IT AGAIN AFTER DOING IT FOR ABOUT 5 TIMES, I WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY. I CALLED A TOW TRUCK AND HAD IT TAKEN TO MY MECHANIC. HE TOLD ME THAT I NEED A NEW TRANSMISSION. MY CAR HAD 135000. MILES ON IT. NO WARNING LIGHTS AT ALL CAME ON. MY MECHANIC HAD JUST FIXED IT TWO WEEKS BEFORE FOR THE HEATER HOSE CRACKING AFTER BEING REPLACED A YEAR AGO.

WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY ENGINE PROBLEMS. CAR WOULD NOT EVEN GO INTO NEUTRAL TO MOVE OFF THE ROAD. CAR WAS TOWED TO MY HOME AND STILL NOT ABLE TO JUMP BATTERY AND CAR WON'T START. ALL POWER REMAINS OFF AND CAN'T LOCK CAR WITH KEY EITHER.

THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENED ABOUT 8 TIMES WITHIN THE PAST 24 MONTHS. WE DISCOVERED THAT 12,000 AND MORE ROUTAN 2009 AND 2010 HAVE BEEN RECALLED FOR THE SAME PROBLEMS WITH SOME FATALITIES REPORTED DUE TO THIS DEFECT: IGNITION MODULS AND ELECTRONIC MODULS. VW AND GM-CHRYSLER ARE NOT SUPPORTING THE VW. DEALER REPAIR/REPLACEMENT AS MY VW ROUTAN SEEMS NOT HAVING BEEN TRACKED DOWN DURING INITIAL RECALLS.

STARTED HAVING A KEY FOB ISSUE AROUND 80K MILES. IGNITION WOULD NOT TURN OFF CORRECTLY CAUSING BATTERY TO DRAIN. SPOKE WITH VW INFORMED ME NO RECALL. ISSUE ESCALATED TO THE POINT THAT THE KEY FOB WILL RANDOMLY EJECT FROM THE IGNITION WHILE THE CAR IS RUNNING AND IN MOTION. SOMETIMES THE CAR WILL LOSE POWER AND HAVE TO BE PULLED OVER AND RESTARTED. OBVIOUSLY THIS IS NOT SAFE WHILE DRIVING DOWN THE HIGHWAY.

VEHICLE HAS FAILED TO START ON MULTIPLE OCCASIONS. THE VEHICLE HAS BEEN TO THE DEALERSHIP AS WELL AS OTHER REPAIR SHOPS ON SEVERAL OCCASIONS. NO ONE COULD DIAGNOSE THE ISSUE SINCE IT WAS OCCURRING INTERMITTENTLY. WE HAVE HAD THE BATTERY AND STARTER REPLACED IN HOPES OF CORRECTING THE UNDERLYING ISSUE. THE CAR HAS ALSO STALLED ONCE WHILE SLOWING DOWN. THE VARIOUS LIGHTS ON THE CONSOLE FLASHED AND THE DVD PLAYER QUIT WORKING AFTER THIS EPISODE. AFTER ONLINE RESEARCH WE NOW BELIEVE IT MIGHT BE AN ISSUE WITH THE TIPM AND WILL HAVE THIS TESTED.

REPORTED ISSUE TO VW RECALL GROUP VIA TELEPHONE 5/13/2019. THIS IS VERY SIMILAR TO A RECALL THAT TOOK PLACE FOR VW ROUTAN 2009-2010 THAT WERE CREATED BETWEEN THE DATES OF OCTOBER 2019 TO JUNE 2010. OUR VEHICLE WAS CREATED IN AUGUST OF 2010, AND I SUSPECT THE SAME PARTS WERE STILL USED. TWO ISSUES HAVE OCCURRED WITH 2010 VW ROUTAN SEL MINIVAN 4.0L ISSUES STARTED OCCURRING AFTER REPLACING A LOST KEY FOB. KEY FOB WAS ORDERED THROUGH LOCAL VW DEALER (BOB KING VW) AND REPLACED. FIRST ISSUE: CAR WOULD NOT START. PUT KEY INTO IGNITION SWITCH, TURN KEY, THE IGNITION SWITCH CLICKS BUT THE CAR WOULD NOT START. IN ORDER TO START CAR, WAIT AND REPEAT STEPS UNTIL CAR ACTUALLY STARTS. SECOND ISSUE: (HIGHLY DANGEROUS) INTERMITTENT SHUT OFF WHILE DRIVING CAUSING POWER STEERING TO TURN OFF AS WELL AS BRAKES. VERY DANGEROUS COMBINATION DUE TO THE FACT THAT TURNING BECOMES VERY DIFFICULT AS WELL AS BRAKING. IN ORDER TO BRAKE YOU HAVE TO APPLY GREAT FORCE TO BREAK SINCE THERE IS NO POWER TO THE CAR. THIS ISSUE HAS BEEN ENCOUNTERED OVER THE PAST TWO MONTHS AT LEAST FOUR (4) TIMES WHILE THE PRIMARY DRIVER HAS BEEN DRIVING THE VEHICLE. THE FIRST THREE TIMES THE VEHICLE WAS IN MOTION IN A RESIDENTIAL AREA. THE LAST TIME THIS ISSUE OCCURRED 5/13/2019 THE VEHICLE WAS IN MOTION ON A MAJOR ROAD WAY NEAR AN INTERSECTION. EVASIVE MANEUVERS WERE TAKEN TO GET VEHICLE OFF OF ROAD AND INTO A NEARBY PARKING LOT OFF THE STREET.

THE KEY ON MY VEHICLE (2010 VOLKSWAGEN ROUTAN) HAS GOTTEN STUCK IN THE IGNITION SWITCH WHILE PARKED AND HAS ALSO GOTTEN STUCK ON START (CAUSING THE ENGINE TO CRANK CONSISTENTLY). MY VEHICLE HAS AN OPEN RECALL FOR AN IGNITION SWITCH PROBLEM SO I TOOK IT TO MY LOCAL DEALER (GERALD JONES VOLKSWAGEN IN AUGUSTA, GEORGIA). I WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE MANAGEMENT REFUSES TO PURCHASE THE PARTS FOR MY VEHICLE DUE TO THE COST OF THE PARTS. THEY SAID I WOULD HAVE TO TAKE MY VEHICLE TO ANOTHER DEALER 1-2 HOURS AWAY. I AM NOW HAVING A DIFFICULT TIME GETTING MY VEHICLE REPAIRED DUE TO THE DISTANCE.

I BELIEVE THE IGNITION SWITCH IS FAULTY BUT MY VIN DOES NOT COME UP UNDER THE IGNITION SWITCH RECALLS (15V194000 OR 11V151000). ONE TIME WHEN ACCELERATING UP A BUMPY HILL GOING ABOUT 40 MPH ON A HIGHWAY, THE VEHICLE SHUT OFF AND POWER STEERING WAS NOT AVAILABLE. I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND TURN IT OFF, PUT IT IN PARK, AND TURN IT BACK ON. ANOTHER TIME ON A FLAT BUMPY ROAD, ACCELERATING AT ABOUT 35 MPH, THE VEHICLE SHUT OFF AGAIN WITH NO POWER STEERING AVAILABLE. I AGAIN PULLED OVER, PUT IT IN PARK, TURNED IT OFF AND THEN RESTARTED IT.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING 35-40 MPH ON THE HIGHWAY, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT HAD TO IMMEDIATELY MOVE THE VEHICLE OVER TO THE SHOULDER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BOBBY BECKS VOLKSWAGEN (893 S STEMMONS FWY, LEWISVILLE, TX 75067, (855) 315-4505) TO BE DIAGNOSED, BUT THE COMPUTER COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED HATFIELD VOLKSWAGEN (1495 AUTO MALL DR, COLUMBUS, OH 43228, (855) 627-5215) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO A FUEL PUMP RELAY FAILURE. THE FAILURE MILEAGE WAS 80,000.*DT

VAN CUTS OFF WHILE DRIVING. INABILITY TO STEER, LIMITED BRAKING. CAR GOES COMPLETELY DEAD BUT STILL START BACK ONCE I HAVE COMPLETELY STOPPED. THIS IS VERY HAZARDOUS ESPECIALLY WHEN YOUR DRIVING OVER 45 WITH A LOT OF TRAFFIC FOLLOWING BEHIND YOU.