NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Volkswagen Routan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY TIPM MODULES OF THE CAR IS CAUSING A LOTS OF PROBLEMS AND THAT HAS AFFECTED MY FUEL PUMP, BATTERY, AND STARTER.I HAVE TO REPLACE A NEW FUEL PUMP,A NEW BATTERY AND A NEW STARTER AND STILL THE SAME PROBLEM IS STILL PERSISTING.
ISSUES WITH TOTALLY INTEGRATED POWER MODULE (TIPM), THE VAN WILL NOT START. REPLACED THE CAR BATTERY AS THE VW DEALER INSTRUCTED ME (INITIALLY THEY SAID I HAD A DEFECTIVE BATTERY - LESS THAN 1 YEAR OLD - I DISAGREED BUT SINCE THE BATTERY HAD 3-YR FREE REPLACEMENT I HAD IT REPLACED) AND WITHIN A WEEK, STARTED HAVING THE SAME ISSUE AND IT DRAINED THE BRAND NEW BATTERY. I FOUND OUT THAT THIS TIPM IS NOT COVERED BY THE WARRANTY AND EVEN IF YOU PAY FOR THE REPAIR THERE IS NO GUARANTEED IT WILL NOT HAPPEN AGAIN. THE CHARGE IS $1,500.
VEHICLE FAILS TO START. WHEN THE VEHICLE EVENTUALLY DOES START THE POWER STEERING IS EFFECTED AND APPEARS TO STRUGGLE TO REMAIN ON. ISSUE BEGAN A ON DECEMBER 20, 2017 AND RANDOMLY HAPPENS. I HAVE SEEN SEVERAL POST ON OTHER SIGHTS WITH SAME ISSUE WITH THE IGNITION SWITCH AND TIPM SYSTEM.
VEICLE HAS STALLED WHILE DRIVING ON CITY STREETS AT 40 MILES PER HOUR POSING A DANGER TO MY SELF AND CHILDREN LEAVING ME AND MY CHILDREN PANICKING FROM SUCH INCIDENT, WAS ABLE TO PULL TO THE SIDE BY HANGING TO STEERING WILL, TURNED IT OFF AND ON AGAIN WHEN I TURNED IT ON VEICLE STARTED ACCELERATING BY ITSELF IT WAS GOING CRAZY, TURNED IT OFF AGAIN AND VEICLE STARTED AS NORMAL, TOOK ONLY 3 MILES FOR SAME THING TO HAPPEN AGAIN. ALSO BATTERY GETS DRAINED IF LEFT OFF FOR MORE THAN 4 HOURS.
OUR VAN HAS JUST OVER 40K MILES ON IT, AND LAST WEEK IT WOULDN'T START. WE JUMPED IT AND WENT OUT TO RUN ERRANDS, BUT WE HAD TO GET ANOTHER JUMP FROM A STRANGER TO GET HOME. WE CHARGED THE BATTERY FULLY OVERNIGHT, AND IT STARTED AGAIN FOR A DAY, ONLY TO HAVE THE BATTERY DRAINED AGAIN. WE BOUGHT THIS CAR FOR OUR GROWING FAMILY (TWINS ON THE WAY!) AND I'M READING THE HORROR STORIES ABOUT THIS YEAR AND MODEL STALLING WHILE DRIVING ON THE FREEWAY. THIS IS CLEARLY RELATED TO THE TIPM MODULE THAT EVERYONE ELSE IS HAVING TO REPLACE, AND THIS IS A SAFETY ISSUE FOR OUR FAMILY SO WE ARE HAVING TO FORK OUT $1,200+ TO GET IT REPAIRED WHEN CHRYSLER HAS A MAJOR RECALL RELATED TO THIS SPECIFIC ISSUE (IT'S A CHYSLER PART). THIS SHOULD BE RECALLED FOR 2011 VOLKSWAGEN ROUTANS AS WELL...VOLKSWAGEN NEEDS TO TAKE RESPONSIBILITY AS THIS IS A KNOWN, WIDESPREAD ISSUE.
REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START; TOWED TO GARAGE FOR DIAGNOSIS. ONE MECHANIC WAS ABLE TO START IT AND ANOTHER NOT. COMPUTER DIAGNOSIS CAN'T FIND THE ISSUE. I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMTHE TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! THANKFULLY THE VAN WAS IN PARK WHEN IT REFUSED TO START.
THE VAN HAS A CHRYSLER ENGINE AND THE TIPEM PART HAS BEEN RECALLED UNDER THE CHRYSLER HOWEVER VW HAS NOT RECALLED THE PART THIS IS A 1300 FIX
RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS, MY VAN ONLY HAS 42,000 MILES ON IT. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS THE FUEL PUMP RELAY THAT CAN INTERMITTENTLY NOT TURN ON, OR TURN OFF RANDOMLY. IT IS A WELL-KNOWN ISSUE WITH THESE VANS AND ITS DODGE GRAND CARAVAN AND CHRYSLER TOWN N COUNTRY, UPON WHICH THE VW ROUTAN IS BASED. FCA HAS STEPPED UP TO THE PLATE, AND ISSUED A RECALL ON MANY OF ITS VEHICLES FOR FAULTY TIPM'S. VW HAS ISSUED A SERVICE BULLETIN IDENTIFYING THE PROBLEM BUT HAS YET TO RECALL OR FIX THE CARS, INSTEAD THE CONSUMER HAS TO SHELL OUT $300 TO $1500 FOR THE REPAIR OF A KNOWN FAULTY EQUIPMENT. WHY WERE THESE PARTS USED KNOWING THE HISTORY? THERE IS ANOTHER WEBSITE WITH THOUSAND OF SIMILAR COMPLAINTS: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/VOLKSWAGEN/ROUTAN/FUEL_PROPULSION_SYSTEM/PROBLEM.ASPX
TIPM MODULE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. FORTUNATELY WE WERE ONLY DRIVING IN A PARKING LOT. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALERSHIP AND VW SAYS IT IS A CHRYSLER PART AND ISSUE. THIS THIN GRAY LINE IS COSTING PEOPLE THOUSANDS OF DOLLARS AND POSSIBLY EVEN LIVES.
ENGINE AND POWER RELATED STUFF (BRAKES, STEERING) GOES OFF WHILE DRIVING ON HIGHWAY. AFTER A FEW SECONDS ENGINE WILL START, PROBLEM WILL GO AWAY THEN 2-3 DAYS LATER WILL HAPPEN AGAIN. THIS HAS HAPPENED MORE FREQUENT SO CAN NOT DRIVE IT ANYMORE.I
MY CHILDREN AND I WERE STATIONARY AT A LIGHT WHEN THE VAN STARTED SPUTTERING. WHEN THE LIGHT TURNED GREEN I ACCELERATED. WITHIN 5 MINUTES THE VAN CUT OFF. I HAVE A FULL TANK OF GAS. THIS NOW HAPPENS OFTEN AND I NEVER KNOW WHERE OR WHEN IT WILL CUT OFF. MOST DAYS IT WILL NOT START. I HAVE HAD A VW MECHANIC TAKE A LOOK AND THEY ADVISED ITS THE FUEL PUMP RELAY SAME THAT WAS RECALLED ON THE DODGE AND JEEP VEHICLES. BECAUSE THIS IS THE SAME ONE BUT IN VW BODY
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 40-50 MPH, THE ENGINE STALLED AND THE BATTERY APPEARED TO HAVE FAILED. THE ENGINE STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE SEVERAL TIMES, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO EXPERIENCED THE FAILURE EIGHT MONTHS AGO. THE VEHICLE WAS DRIVEN TO THE DEALER (RUSTY WALLIS, 12635 LYNDON B JOHNSON FWY, GARLAND TX 75041) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY. THE DEALER PAID FOR ANOTHER DIAGNOSTIC TEST AT HENDRICKS VOLKSWAGEN (5010 STATE HWY 121, FRISCO, TX 75034) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER, TOTALLY INTEGRATED POWER MODULE, TWO CAM SHAFT SENSORS, AND THE TORQUE CONVERTER SOLENOID WERE FAULTY. THE MANUFACTURER WAS CONTACTED AT 1-800-822-8987 AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT'S SON WAS ATTEMPTING TO PULL THE VEHICLE INTO THE DRIVEWAY, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE ON THE FUEL PUMP. THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A STOP, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE CERTIFIED MECHANIC WHO DIAGNOSED THE SAME FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
VAN OCCASIONALLY DOES NOT START. HAVE TO LET IT SIT AND ATTEMPT OVER AND OVER. SEEMS TO BE GETTING WORSE, BUT ALL MAJOR COMPONENTS THAT HELP THE VEHICLE START ARE FINE, I BELIEVE HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM. WORRIED IT'S GOING TO LEAVE MY WIFE AND KIDS STRANDED SOMEWHERE. FEELING UPSAFE. HEARD THERE HAS BEEN SOME RECALLS FOR THE CHRYSLER VERSION OF THIS VAN, WHY NOT VW?
IT IS VERY HARD TO START THE ROUTAN, AND IT HAS STALLED WHILE DRIVING FOR NO REASON DRIVING ON A HIGHWAY. CHRYSLER (WHO MADE THE ROUTAN FOR VW) HAS RECALLED THE TIPM ON ALL OF THEIR TOWN AND COUNTRIES, AS WELL AS THE DODGE CARAVANS FOR THIS SAME REASON. I HAVE A FAMILY OF 7 THAT USES THIS VEHICLE FOR OUT PRIMARY MODE OF TRANSPORTATION.
WHILE DRIVING APPROXIMATELY 35 TO 40MPH ON A BUSY ROAD EN ROUTE TO GET ON THE HIGHWAY, MY ROUTAN SHUT OFF. THE ENGINE SHUT OFF, THE STEERING WHEEL LOCKED UP, AND THE CAR CAME TO A STOP. LUCKILY I WAS ABLE TO PULL OFF THE ROAD. I TURNED THE KEY TO THE OFF POSITION AFTER PUTTING THE CAR IN PARK AND THE CAR CRANKED BACK UP SHORTLY AFTER. I DROVE IT SLOWLY HOME APPROXIMATELY 10 MILES. BOTH OF MY YOUNG CHILDREN (10 MONTHS AND 5YEARS) WERE IN THE VEHICLE. AFTER GETTING HOME I BEGAN TO RESEARCH AND FOUND THAT THIS PROBLEM LEAD TO A RECALL OF WIN MODULES FOR 2009 AND 2010 ROUTANS. MY VEHICLE IS NOT COVERED UNDER THE CURRENT RECALL DESPITE HAVING THE SAME ISSUE. I HAVE FOUND THAT NUMEROUS OTHER ROUTAN DRIVERS HAVE HAD THIS SAME ISSUE IN THEIR 2011 VEHICLES. WE CANNOT AFFORD TO HAVE THIS REPAIRED AND I FEAR FOR THE SAFETY OF MY CHILDREN AND OUR FAMILY SHOULD WE DRIVE THIS CAR.
I HAVE 2011 VW VAN WHICH FIRST THE VAN START GIVING HARD TIME TO START. NOW I HAVE NEW BATTERY AND THE BATTERY STILL GOT DRAINED AND I HAVE TO GIVE IT A JUMP EVERY DAY JUST TO START. WHEN I TURN THE VAN OFF I KEEP HEARING THE FUEL PUMP RUNNING AND THAT WHAT DRAIN MY BATTERY
THE CAR WILL NOT START UP THE ENGINE NO MATTER HOW LONG I CRANK. BATTERY AND STARTER SEEM OK. THE PROBLEM HAS NO WARNING ON THE DASHBOARD WHATSOEVER.
NO ACCELERATION UP HILLS. CAR CRANKED BUT DIDN'T TURN OVER ENGINE, RANDOMLY. ALMOST STALLED OUT ON THE HIGHWAY DURING STORM BY USING HEADLIGHTS, WIPERS, A/C ALL AT ONCE. I HAD TO TURN OFF HEADLIGHTS, WIPERS AND A/C (THAT KEPT WINDSHIELD FROM FOGGING) IN ORDER TO KEEP FROM STALLING OUT ON THE HIGHWAY WITH THREE KIDS IN THE CAR. WHILE DRIVING IN NEIGHBORHOODS (5 MPH-25 MPH) THE CAR WOULD SPUTTER AND JERK FORWARD. I WAS TOLD THE CARS TROUBLE COULD BE JUST WATER IN THE GAS AND SO WE POURED A SOLUTION THAT WOULD CLEAN THE GAS TANK OF IMPURITIES, IF ONLY IT WAS THAT SIMPLE. WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE CRUISE SUDDENLY STOPPED WORKING, CRUISE LIGHT STAYED ON BUT THE CAR JUST PHYSICALLY SLOWED DOWN. OUR FAMILY IS SCARED TO GET INTO OUR VEHICLE FOR SAFETY REASONS AND RIGHT NOW IT'S OUR ONLY MEANS OF TRANSPORTATION. THE TIRE SENSOR ALSO HAS BEEN ON CONSTANTLY AND FIXED 3 TIMES ONLY TO LIGHT UP 20 MINUTES LATER AFTER LEAVING THE VW SERVICE DEPARTMENT. THE SLIDING PASSENGER DOOR WINDOW IS HAVING ELECTRICAL PROBLEMS AND WE ONLY USED IT 5 TIMES FROM 2011-2017. WE PAID TO HAVE THE FUEL PUMP AND THE TIPM SENSOR REPLACED LAST WEEK WHICH COST US APPROX. $1800 AND REPLACED FRONT BRAKE PADS AND ROTORS BECAUSE OUR ROTORS HAD GOUGES IN THEM. WE REPLACED A CAR BATTERY IN 2016, WHILE WE WERE ON VACATION, THE CAR WOULD START AND IT LOCKED THE KEY IN THE IGNITION AND WOULDN'T GIVE IT BACK.
THE VEHICLE WILL RANDOMLY NOT START AND THE BATTERY IS DRAINED. ALL THE RESEARCH I HAVE DONE APPEARS VERY SIMILAR TO THE FUEL PUMP RELAY NOT SHUTTING OFF AND COULD BE RELATED TO THE TIPM NOT WORKING PROPERLY. IT STARTS AFTER I GIVE IT A JUMP. I HAD BATTERY, STARTER, AND ALTERNATOR TESTED. THEY ARE ALL IN PERFECT WORKING CONDITION. IT STARTED HAPPENING ON SEPT 4, 2017 AND CONTINUES RANDOMLY.
CAR WILL NOT START, THOUGH THE STARTER IS ENGAGED. SIMILAR PROBLEM IN NEUTRAL OR PARK.
TIPM NEEDS A RECALL. VAN IS DIFFICULT TO START AND SOMETIMES SHUTS OFF WHILE YOU'RE DRIVING. DEALERSHIP WILL TELL YOU IT'S THE FUEL PUMP AND CHANGE YOU $1100 TO FIX IT ONLY FOR THE PROBLEM TO PERSIST EVEN AFTER THE COSTLY REPAIR HAS BEEN MADE. CHRYSLER HAS RECALLED THE TIPM (THIS IS A CHRYSLER/MOPAR PART) BUT BECAUSE THE TIPM REQUIRES THE VW FIRMWARE, VOLKSWAGEN IS REFUSING TO ISSUE A RECALL. THE FIRST TIME THIS HAPPENED TO ME, VOLKSWAGEN TOOLS ME IT WAS A SOFTWARE UPGRADE BUT NOW THE ISSUE IS HAPPENING AGAIN. I'VE ALMOST CRASHED ON MULTIPLE OCCASIONS BECAUSE THE VAN HAS SHUT OFF WHILE THE VAN WAS IN MOTION. IT IS NOT THE FUEL PUMP.
ENGINE LIGHT ON. NEED TO REPLACE TORQUE CONVERTER AND VALVE BODY, SEALANT, AND TRAN FLUIDS
BATTERY BLEW UP
CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY BEGIN TO JERK AND DECELERATE BEFORE STALLING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GENE LANGAN VW LOCATED IN RASPBERRY, CONNECTICUT WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,700.
STATIONARY-WILL NOT START. THE VAN WILL RANDOMLY NOT START. THE LIGHTS COME ON BUT THE ENGINE DOESN'T START. WE'VE HAD SEVERAL PARTS REPLACED WHEN VW GUESSES WHAT IT COULD BE, AND STILL HAVE THE PROBLEM. I'VE BEEN STRANDED MANY TIMES, HAD THE CAR TOWED, AND THEN VOLKSWAGEN CANNOT FIND A PROBLEM TO FIX BECAUSE THERE IS NO CODE. WE HAD THE ENTIRE TIPM MODULE REPLACED AND STILL HAVE ISSUES WITH RANDOM NONSTARTS. WE TOOK IT TO 2 VOLKSWAGEN DEALERS WHO CANNOT LOCATE A PROBLEM, JUST GUESSING. WE HAD OUR OWN MECHANIC REPLACE SOME CORRODED WIRES, AND STILL NOT FIXED. EXTREMELY FRUSTRATING. WE HAVE FOUR CHILDREN AND TO BE STRANDED SEVERAL TIMES, NEEDING A TOW, IS AWFUL. VOLKSWAGEN IS NOT HELPFUL. WE HAVE TAKEN VIDEOS OF THE NONSTARTS JUST TO PROVE THAT THIS HAPPENS. THE TOW TRUCK DRIVER ALSO TRIED TO START THE VAN. IT MAY START AGAIN AFTER TRYING FIVE MINUTES LATER, OR IT MAY NEED TO SIT OVERNIGHT. WINTER, SUMMER, HOT AND COLD, IT STILL HAPPENS. I'VE DEVELOPED SEVERE STRESS OVER THIS AND WE OWE TOO MUCH TO JUST TRADE IT IN. I DO NOT DRIVE IT UNLESS I HAVE TO DUE TO BEING SCARED IT MAY NOT START. PLEASE RECALL THIS VIN. IT IS A LEMON!
DRIVER AIR BAG HAS FAILED TWICE RESULTING IN HIGH DOLLAR REPAIRS. BRAKES GO BAD EXTREMELY FAST. ALREADY REPLACED 2 FULL SETS OF BRAKES AND ROTORS IN 2 YEARS; LESS THAN 10,000 MILES ON EACH SET. VEHICLE VIOLENTLY JERKS WHEN IN REVERSE ON A HILL. ABNORMAL AMOUNT OF POPPING IN STEERING. DEALER UNABLE TO PINPOINT PROBLEM WITH JERKING OR POPPING.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE CONTACT HAD TO TURN THE IGNITION KEY SEVERAL TIMES IN ORDER FOR THE VEHICLE TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER (OURISMAN VOLKSWAGEN MAZDA IN ROCKVILLE, MD), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 170810911. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 08/22/17*LJ *TR
THE MINIVAN SUDDENLY GAVE AWAY ON THE TRANSMISSION. AT SPEEDS OF AROUND 70MPH, THE TRANSMISSION WAS IN "D" (AUTO TRANSMISSION VS MANUAL) BUT THERE WAS NO ENGAGEMENT FROM THE ENGINE. GIVING MORE GAS THE ENGINE WAS JUST REVVING UP AS IF IT WAS IN NEUTRAL. MOVED IT TO NEUTRAL AND BACK TO DRIVE AND STILL THE ENGINE REVVED UP WITHOUT ENGAGEMENT. HAD TO MOVE OVER TO THE RIGHT LANE AND STARTED SLOWING DOWN TO STOP. AFTER ABOUT 2-3 MINUTES, TRIED AGAIN AND THEN THE CAR SUDDENLY REVVED UP TO 5000RPM OR SO AS IF IT WAS IN THE 2ND OR 3RD GEAR. IT THEN RE-ADJUSTED ITSELF AND STARTED PICKING UP SPEED. PLEASE INVESTIGATE ASAP SINCE THIS HAPPENED DURING PEAK TRAFFIC ON A HIGHWAY WHEN TRYING TO OVERTAKE A TRUCK WITH THE VAN FULL OF PASSENGERS.
ENGINE HARD STARTED FOR A COUPLE OF WEEKS, THEN IT DIED WHILE MY WIFE WAS DRIVING IN OUR NEIGHBORHOOD. MECHANIC SAID IT WAS AN ISSUE WITH THE FUEL PUMP RELAY AND RIGGED A BYPASS IN THE FUSE BOX. ALL SEEMED TO BE WORKING OK, BUT THEN THE CAR DIED AGAIN ABOUT MONTHS LATER. NEXT TIME WE STARTED IT, THE DASH LIT UP WITH ALL KINDS OF WARNING LIGHTS, THE RADIO POWER WENT OUT, AND THE A/C WAS NOT WORKING. WE'LL SEE IF IT IS THE SAME ISSUE OR ANOTHER. THE FUEL PUMP RELAY IN THE TIPM, ACCORDING TO ACCOUNT ON INTERNET FORUMS, IS A FAULTY PART AND HAS BEEN RECALLED IN OTHER DODGE/CHRYSLER VEHICLES, BUT NOT THE VW ROUTAN (WHICH IS A CARAVAN/TOWN & COUNTRY CLONE FOR THE MOST PART). THERE ARE MANY COMPLAINTS OF THIS PART BEING DEFECTIVE AND PEOPLE LOSING POWER WHILE DRIVING AND IT IS A HUGE SAFETY CONCERN.
THE VAN WAS MY MOTHERS WHICH SHE PASSED AWAY ABOUT YEAR AGO. I INHERITED THE VAN I DRIVE IT FOR COUPLE MONTHS WHEN I NOTICED THAT SOMETIMES WHEN I WOULD TRY TO START IT THAT IT WOULDN'T START. IT WOULD ONLY MAKE A CLICKING NOISE. I WOULD TURN KEY OFF & TRY IT AGAIN IT WOULD START. THEN IN MONTH OR SO I NOTICED THAT WHEN I WOULD BE DRIVING 55-70 MPH THAT IT WOULD LIKE STALL. IT WOULDN'T SHIFT DOWN OR ACCELERATE. I WOULD HAVE TO PULL OVER & RESTART IT. IT BEGAN DOING THAT QUITE OFTEN UNTIL ONE NIGHT I WAS DRIVING DOWN THE ROAD & WENT TO TURN IN SOMEWHERE WHEN IT DIED & WOULDN'T START BACK. MY HUSBAND HAD TO COME PULL ME HOME. WE HAVE RESEARCHED WHAT IT WAS DOING & A LOT OF PEOPLE HAS HAD THIS HAPPEN TO THEM. THEY CLAIM IT'S A $1200 TPIM BOARD. THE VW ROUTAN IS CHRYSLER MADE UNDER THE HOOD. CHRYSLER IS AWARE OF THIS DANGEROUS PROBLEM & HAS ALREADY ISSUED A RECALL BUT VW SAID THEY WASN'T GOING TO RECALL IT. THEY ARE AWARE OF IT TOO. I FEEL AS IF SOMEONE IS GOING TO GET HURT IF THIS ISN'T ADDRESSED BECAUSE A LOT OF PEOPLE HAVE SAID THAT THEY WOULD BE DRIVING DOWN ROAD AT 70MPH & IT JUST DIES WHICH MEAN THAT THEY DON'T HAVE ANY POWER STEERING. PLEASE DO SOMETHING BEFORE SOMEONE GETS HURT. I HAVE KIDS & I WOULD'VE HATED FOR US TO BE ON THE INTERSTATE WHEN THAT HAPPENED. LUCKILY I WAS IN TOWN & NO KIDS WAS WITH ME. THANK YOU!!
THE VEHICLE IS DIFFICULT TO START AND STOPS RUNNING ABOUT 10 SECONDS. THE VEHICLE WAS STATIONARY. I HAVE READ ON THE INTERNET THAT THE SAME MAKE/MODEL VEHICLE QUIT RUNNING WHILE DRIVING. THIS IS A SEVERE SAFETY ISSUE.
I DRIVE A 2011 VW ROUTAN SE AND AM HAVING TO REPLACE WHEEL BEARINGS. THIS IS NOT A REPAIR THAT SHOULD LIKELY REALLY EVER NEED TO BE DONE LET ALONE ON ALL 4 WHEELS AT UNDER 100K MILES . THIS IS RIDICULOUS AND A RECALL NEEDS TO HAPPEN ASAP
CHECK TIRE LIGHT ON DASH CAME ON AND OFF- HAD IT CHECKED OUT- NOTHING CAME UP. THEN WE STARTED HAVING ISSUES WITH THE VEHICAL STARTING- LONG STARTS AND NOT STARTING ON THE FIRST, SECOND, SOMETIMES THIRD TRY. NEXT, THE ENGINE WOULD INTERMITTENTLY TURN OFF WHEN SHIFTED INTO REVERSE. LASTLY, IT STARTED SHUTTING OFF WHILE DRIVING!!! ALL OF THESE THINGS OCCURRED WITHIN 1.5 MONTHS AND IN ORDER. BROUGHT IT IN TO VW DEALER- REQUIRES NEW TIPM MODULE AT 1000.00 DOLLARS. TOTALLY UNSAFE AND SHOULD HAVE BEEN INCLUDED IN THE RECALL ALONG WITH THE CHRYSLER AND DODGE MODELS WHEN THEY RECALLED THE TIPM MODULES. THIS CAR WAS MADE BY CHRYSLER- SO I'VE DISCOVERED. IT IS ESSENTIALLY A CHRYSLER WITH A VW BADGE ON IT- THAT'S WHAT THE MECHANICS I'VE SPOKEN WITH CALL IT. THEY ALSO CALL IT A FRANKENSTEIN VAN! VW AND CHRYSLER SHOULD STAND BY THEIR PRODUCT- ADD IT TO THE RECALL BEFORE FOR SOMEONE GETS KILLED IN THIS THING!!!
VEHICLE TIPM IS FAULTY, MAKES THE CAR HARD TO TURN ON AND IN OTHER CASES STALL WHEN STOPPED AT LIGHTS OR STOP SIGNS
AFTER THE CAR IS PARKED BACK LIFT GATE OPENS SUDDENLY, ALSO AUTOMATIC SIDE DOORS SUDDENLY OPENS. LOTS OF OCCASIONS THE VEHICLE WON'T START. AT ONE TIME MY WIFE WAS DRIVING AND SUDDENLY IT JUST STOPS IN THE MIDDLE OF THE ROAD AND COULD NOT START. NO SIGN OF EMPTY GAS OR ENGINE LIGHTS WARNINGS. AFTER THE BEING TAKEN TO THE SHOP DIAGNOSE IS SENSORS NOT WORKING AND LOTS OF TIME SENSORS WERE REPLACED BUT THE HARD START KEEPS ON DOING IT TO THIS DATE. SOMETIME IT STARTS SOMETIMES IT DOES NOT.
I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GUY HUNG UP ON MY HUSBAND AND I AND STATED IT'S NOT A RECALL. WE EXPLAIN THAT THOUSANDS ARE HAVING THE SAME ISSUE AND IT'S RECORDED AND ALL OVER YOU TUBE. WE ARE HAVING THE SAME IGNITION SWITCH ISSUES OR POSSIBLE TIPM ISSUES.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE IDLING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WOULD OCCASIONALLY SHUT OFF. THE VEHICLE WAS TAKEN TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) WHERE THE ALTERNATOR WAS REPLACED. SHORTLY AFTER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ALTERNATOR AND FUEL PUMP MODULE WERE REPLACED MULTIPLE TIMES OVER THE COURSE OF TWO YEARS. A FAMILY MEMBER OF THE CONTACT CHECKED THE VEHICLE AND DIAGNOSED THE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.
2011 ROUTAN WOULD CRANK AND NOT START. POWER DOORS WOULD OPEN VERY SLOWLY. KEY FOB WOULD REQUIRE MULTIPLE ATTEMPTS TO UNLOCK DOORS. SEATBELT LIGHT WOULD COME ON AND ALARM WOULD SOUND, EVEN THOUGH SEATBELTS WERE ENGAGED. ROUTAN WOULD STALL AFTER START.
TIPM WAS RECALLED FOR CHRYSLER/DODGE AND SHOULD BE FOR VW ROUTAN. FROM WHAT I'VE READ THE CAR CAN STALL IF THIS PART IS BAD
INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION.
I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT TO SEE IF OTHER 2011 MODELS ARE EXPERIENCING THE SAME ISSUES, AND WHETHER THE 2011 MODELS SHOULD BE EXTENDED TO THE RECALL FOR THE 2009/2010 MODELS. *TR
CAR WOULDN'T START. REPLACED BATTERY. WHEN I PUT KEY INTO IGNITION IT STARTED WITHOUT TURNING KEY. THEN WENT OFF AND WOULD NOT RESTART. NOW THE IGNITION CAN BE MOVED WITHOUT A KEY BUT WILL NOT START. CAR WAS STATIONARY THIS WHOLE TIME.
CAR WOULDN'T TURN ON WHEN KEY WAS PUT IN IGNITION. AFTER SEVERAL ATTEMPTS IT WILL START. DEALERSHIP SAID THERE WAS NO ISSUE BUT THERE IS A KNOWN PROBLEM IN 2009 AND 2010 ROUTANS. WE THEN SHOWED WE COULD REMOVE THE KEY WHEN THE CAR WAS ON, WHICH THE DEALERSHIP DOCUMENTED. DESPITE OUR CAR HAVING THE SAME PROBLEM AS OTHER ROUTANS, VW WOULD NOT INCLUDE US IN THE RECALL. THEY SAID THEY WOULD WAIT UNTIL THERE IS A BIGGER ISSUE. THIS IS REALLY SCARY AS OUR CAR IS UNSAFE, THE DEALERSHIP DOCUMENTED IT, BUT VW WILL NOT MAKE ANY EFFORTS TO ENSURE MY FAMILY IS SAFE. *TR
THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. VOLKSWAGEN WILL NOT REPLACE THE PART. THE TIPM IS KNOWN FOR NOT GETTING FUEL TO THE ENGINE WHICH CAN STOP THE VAN. THIS HAS HAPPENED TO US TWICE. *TR
TIPM PROBLEMS MY CAR STOPED IN THE MIDDLE OF THE ROAD AND MOST MORNING IT WON'T START.
TIPM ISSUE THAT CAUSES THE CAR TO STALL WHILE DRIVING, OR THE CAR STARTS THEN DIES. CHRYSLERS VANS HAVE HAD THIS ISSUE AND HAVE BEEN RECALLED, THIS VEHICLE IS BUILT BY CHRYSLER BUT SINCE IT IS MARKETED AS VW IT HASN'T BEEN RECALLED. IT WILL TAKE SOMEBODY TO DIE IN A CAR ACCIDENT CAUSED BY THIS ISSUE BEFORE YOU GUYS DO SOMETHING ABOUT THIS. THIS IS REALLY DANGEROUS BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT. THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUE THAT HAVEN'T TAKEN THE TIME TO FILL THIS REPORT.
MY COMPLAINT IS A THAT MY VEHICLE STARTED OUT GIVING ME PROBLEMS GETTING STARTED THEN GOT TO THE POINT THE ENGINE WOULD JUST STOP WHILE DRIVING AND WOULD NOT ALLOW ME TO PRESS THE BREAK TO STOP THE VEHICLE. I FOUND THAT CHRYSLER HAD RECALLED THE TIPM IN THEIR VEHICLES AND VW ROUTANS (MADE BY THE CHRYSLER GROUP) WERE JUST NO LONGER MADE AND PUSHED UNDER THE RUG...THIS IS MY PRIMARY MODE OF TRANSPORTATION AND I AM A SINGLE MOTHER OF FIVE MINOR CHILDREN...I DON'T HAVE $1300 TO INVEST IN THE REPAIR AND I REPORTED THE ISSUE TO VW AND TO NO AVAIL. I'M AFRAID FOR MINE AND MY CHILDREN'S LIVES...THE NEXT TIME WE MAY NOT BE SO LUCKY....I AM IN HOPES THAT THIS REACHES SOMEONE THAT CAN HELP. MY CHILDREN AND I WERE IN THE VEHICLE AND IN A RURAL AREA ON A STRAIGHT-AWAY WHEN THE ENGINE SHUT OFF (WITHOUT WARNING) AND I COULD NOT ENGAGE THE BRAKES. I WAS ALWAYS ADVISED THAT VW VEHICLES WERE THE WAY TO GO BECAUSE VW STOOD BEHIND THEIR BRAND...BUT I FIND THAT NOW THAT MY FAMILY IS IN THIS SITUATION THEY CAN CARE LESS. I DID REPORT THE ISSUE TO THEM AND WAS TOLD THEY WOULD NOT STAND BEHIND THE VEHICLE. *TR
VW ROUTAN 2011 (CHRYSLER TOWN & COUNTRY) WILL NOT START INTERMITTENTLY, STARVING FOR FUEL. ON 4-5 OCCASIONS THIS VAN WOULD NOT START UNTIL MANY ATTEMPTS LATER, POTENTIALLY STRANDING MY FAMILY. WE HAVE PARKED THE VAN UNTIL WE COULD RESEARCH AND HAVE THE PROBLEM DIAGNOSED. NOW MY MECHANIC HAS DIAGNOSED PROBLEM AS THE TIPM FUEL PUMP RELAY. UPON FURTHER RESEARCH FOUND CHRYSLER HAD MANDATORY RECALL ON THIS SAME TIPM FUEL PUMP RELAY. VW ROUTAN DOES NOT SEEM TO BE INCLUDED, DESPITE THIS BEING A "RE-BADGED" TOWN & COUNTRY VAN, MANUFACTURED BY CHRYSLER. *TR