There are 31 owner-reported electrical system complaints for the 2012 Volkswagen Routanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it.
At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for the vehicle did you shut off the way it keeps shutting off and dying for no reason the battery keeps dying by the next morning when nothing is left on in the vehicle it has caused me a great deal of grief and it is very scary when you have children in the car and your vehicle just shuts off on the freeway when everything is electric guess what no breaks
NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes when it would shut down. There are similar complaints and I wonder how Volkswagen knows of this issue and has failed to inform the owners of these vehicles. Chrysler had a similar issue and did a recall. I hope Volkswagen would acknowledge this issue.
Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa and NO ONE will do a recall. Chrysler did a recall for this same issue but NOT vw. This is a safety issue for not only the owner but other drivers on the road. If I get into an accident or cause one I WILL BE suing nhtsa as well as vw for no recall being done. I have printed out over 100 pages of complaints from others for evidence of complaints. I have already entered the class action lawsuit with others having the same issue. RECALL THE ISSUE OR FACE LAWSUITS.
The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with this vehicle only to find multiple forums full of people having the same exact issue or worse! As in, their car stalls on the highway randomly while driving!! Someone could die! This module fails and in my case causes the fuel pump to continue running even when the car is off which completely drains the battery overnight! Chrysler (same manufacturer of this TIPM) already lost a class action lawsuit and recalled this TIPM but the Volkswagens affected by this same issue were not included leaving those of us now experiencing the same problem in a scary position because we can’t afford to get this fixed as it is very expensive let alone get a new car! It baffles me how well known it is that this part is the same part that’s been recalled but it doesn’t apply to this vehicle. On top of that, I called 3 Chrysler dealerships to explain the problem and was told they don’t work on this vehicle! This is unacceptable! I don’t know how the NHTSA has not done something about this! It seems several class action lawsuits need to filed! Hopefully before someone loses their life!
VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE FREQUENTLY AT BOTH LOW SPEEDS AND WHILE DRIVING ON HIGHWAY. EACH TIME, RPM'S HAVE GONE TO ZERO AND IT'S COMPLETELY LOST POWER TO STEERING. I'VE HAD TRY AND COAST/NAVIGATE SAFELY TO SIDE OF ROAD, BERM, ETC., STOP, AND RESTART THE VAN. AT TIMES THE DASH LIGHTS WILL FLASH, OTHER TIMES THERE IS NO INDICATION THAT A FAILURE HAD OCCURRED, JUST NO POWER/RPMS. NO CHECK ENGINE LIGHT REMAINS, NO CODES DISPLAYED, NOTHING. THE LOCAL VOLKSWAGEN DEALER WILL NOT EVEN ADDRESS THE ISSUE AS THEY DEEM IT A "CHRYSLER PROBLEM". WE NOW TAKE IT TO AN INDEPENDENT MECHANIC AND REPLACED THE CRANKSHAFT & CAMSHAFT POSITION SENSORS, KEY FOBS, BATTERY, AND HAVE DONE ALL PREVENTATIVE MAINTENANCE. THE PROBLEM STILL REMAINS. THERE ARE SIMILAR COMPLAINTS (VW, CHRYSLER, & DODGE) FOR THIS EXACT ENGINE & SYMPTOMS THAT MAY BE RELATED TO THE TIPM, THE MAIN CONTROL MODULE. THIS IS A VERY SERIOUS SAFETY ISSUE AS IT RANDOM AND CAUSES A COMPLETE SHUTDOWN OF VEHICLE WHILE IN MOTION AND LOSS OF OPERATOR CONTROL.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT INITIALLY CONTACTED THE MANUFACTURER BY PHONE AND WAS REFERRED TO THE DODGE MANUFACTURER FOR ASSISTANCE. THE CONTACT REACHED OUT TO THE DODGE MANUFACTURER AND SHE WAS REFERRED TO A LOCAL DODGE DEALER FOR ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO TANNER MOTORS (620 W. WASHINGTON ST, BRAINERD, MN 56401) WHERE THE VEHICLE WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE ISSUE COULD POSSIBLY BE LINKED TO A DEFECTIVE WIRELESS IGNITION NODE (WIN) MODULE. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS UNAVAILABLE.
THE VEHICLE OFTEN HAS DIFFICULTY STARTING AND WILL OCCASIONALLY SHUT OFF WHILE DRIVING. THE PROBLEM SEEMS SIMILAR TO THE DEFECT DESCRIBED IN SAFETY RECALL 28H1 WHICH ONLY COVERS YEAR MODELS 2009-2010. I DON'T REMEMBER EXACTLY WHEN THE ISSUE STARTED, BUT IT WAS WITHIN THE LAST YEAR, AND THE PROBLEM HAS BECOME MUCH WORSE TO THE POINT FAILURE WHILE OPERATING OCCURS MUCH MORE REGULARLY. FORTUNATELY, I'VE BEEN ABLE TO RESTART AND CONTINUE DRIVING SO FAR, BUT IT WILL SHUT OFF WHEN I'M IDLING, ACCELERATING, OR AT DRIVING SPEED. *TR
MY WIFE WAS DRIVING WITH 2 CHILDREN ON THE HIGHWAY AT 70 MPH WHILE THE ENGINE DIES DUE TO THE FUEL PUMP STOPPING TO WORK DUE TO A TIPM FUEL PUMP RELAY FAILURE. CHRYSLER AND DODGE DID THE RIGHT THING, STEP UP VW.
VAN RANDOMLY GOES TO 3RD ON THE HIGHWAY. GOING TO NEUTRAL AND BACK TO DRIVE CORRECTS THE ISSUE. VAN WILL NOT START/CRANK RANDOMLY. VAN TURNS OFF ON THE HIGHWAY RANDOMLY. RANDOM "ENTER SECURITY CODE" ON THE NAV SYSTEM. 129K MILES ON IT. CHRYSLER RECALLED CARAVAN'S AND THE TOWN AND COUNTRY FOR THESE SAME ISSUES. THE TIPM NEEDS TO BE REPLACED. FILING A COMPLAINT WITH CORPORATE VW TO HAVE THEM CORRECT THIS MASSIVE SAFETY ISSUE AS CHRYSLER HAS DONE. HTTP://WWW.CHRYSLERPROBLEMS.COM/TIPM/
MULTIPLE TIMES IN THE PAST FEW MONTHS THE CAR HAS STOPPED RUNNING WHILE I AM DRIVING. VEHICLE IN MOTION ON HIGHWAY. IN PAST HAVE TAKEN TO DEALER WITH THIS COMPLAINT AND THEY CAN FIND NOTHING WRONG
THE ENGINE WILL DIE AS I'M DRIVING DOWN THE HIGHWAY. THIS CAUSES ME TO LOSE POWER STEERING, ALL MY DIGITAL GUAGES ON DASH,ETC. WHEN I PULL OVER STOP AND PUT IT IN NEUTRAL I CAN THEN TURN THE KEY AND IT WILL START RIGHT BACK UP. THIS HAS HAPPENED AT LEAST 6 TIMES WHILE DRIVING ON THE HIGHWAY OR IN TOWN BUT ALWAYS WHILE MOVING AND FOR NO APPARENT REASON. POSSIBLE TOUCHED THE KEY CHAIN WITH MY KNEE BUT I CAN'T SAY ANYTHING TRIGGERED IT. FIRST THING I NOTICE IS I'M SLOWING DOWN AND HAVE TO POWER STEERING. ALSO, WHEN STARTING THE CAR THE IGNITION REGULARLY DOES NOT RECOGNIZE THAT I'VE TURNED THE KEY. REQUIRES THAT I PUSH THE KEY IN WITH FORCE UP AND TO THE RIGHT WHILE ROTATING FOR THE KEY TO ACTIVATE THE IGNITION. SOMETIME THE ENGINE WILL BEGIN TO START BUT STOP WHEN I LET GO OF THE KEY. MY DEALER SAID IT COULD BE THE BATTERY OR THE REMOTE CAR STARTER. I'VE REPLACED BOTH AND STILL HAVE THE SAME PROBLEM. NOW THEY ARE QUOTING ME ABOUT $700 TO REPLACE THE KEY FOBS AND IGNITION. I WAS TOLD BY A MECHANIC THIS IS THE EXACT TYPE OF PROBLEM THAT ALL THE TOWN & COUNTRIES & ROUTANS HAVE HAD AND THERE WAS A RECALL. IT'S A PLASTIC KEY THAT WEARS OUT AND STOPS WORKING PROPERLY. CHECKING ON-LINE VW ROUTAN, DODGE CARAVAN & CHYSLER TOWN & COUNTRY ALL HAD A RECALL ON THEIR IGNITIONS, BUT IT WAS LIMITED TO 2009 & 2010. I HAVE THE SAME ISSUE DESCRIBED IN THE RECALL "INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN POSITION, WHICH WOULD SHUT OFF THE ENGINE AND DEPOWER SAFETY SYSTEMS, SUCH AS AIRBAGS, POWER STEERING AND BRAKING"
MY 2012 VOLKSWAGEN ROUTAN HAS ONLY 87K MILES AND THE CAR WILL CRANK BUT WILL NOT START, AND OR WHILE DRIVING THE CAR'S IDLE BECOMES ROUGH AND DROPS TO THE POINT OF SHUTTING OFF WHILE DRIVING. MY WIFE DRIVES THIS CAR WITH MY DAUGHTER AND IF THIS CAR SHUTS OFF WHILE DRIVING IT CAN CAUSE ACCIDENTS AND BODILY HARM TO OTHERS.
MY CAR BEGAN TO LOSE LIGHTS, FUEL, SPEAKER CAPABILITIES, AND STARTING ABILITY. ONCE WAS ON THE HIGHWAY, AND TWICE IN MY DRIVEWAY. AAA CAME AND REPLACED THE BATTERY AFTER JUMPING THE ORIGINAL BATTERY WAS NOT EFFECTIVE, WHICH DID NOTHING. IT WAS TOWED TO THE VOLKSWAGEN DEALERSHIP. THEY WERE UNABLE TO FIND OUT WHAT WAS WRONG FOR 2 DAYS. WHILE WAITING TO SEE WHAT THE DEALERSHIP CAME UP WITH, I DID MY OWN RESEARCH. IT TURNS OUT THAT CHRYSLER MADE THE CAR, AND IT INCLUDES THE CHRYSLER BODY AND PARTS. CHRYSLER RECALLED A PART CALLED THE TOTAL POWER INTEGRATION MODULE, THAT CONTROLS THE FUEL SYSTEM, ALL ELECTRIC, STARTING CAPABILITIES, BASICALLY ANY POWER HAS TO BE ROUTED THROUGH THIS PART. IT CAN CAUSE CARS TO STALL IN HIGH SPEED OPERATION, AMONG OTHER THINGS. IF UNDISCOVERED, IT CAN KILL YOUR BATTERY, FUEL PUMP, ETC, AND MECHANICS WILL CHARGE YOU AND REPLACE THOSE WITHOUT KNOWING WHAT IS THE TRUE ISSUE. I KNEW THE TPIM WAS THE PROBLEM. THE DEALERSHIP CALLED ME BACK, AND GAVE ME THE NEWS THAT I KNEW WAS INEVITABLE. VOLKSWAGEN HAS DECLINED TO RECALL THE PART IN THEIR VEHICLES, KNOWING FULL WELL THAT SOMEONE COULD BE KILLED. WHEN I COMPLAINED, THEY DID NOT CARE AND TOLD ME TO COMPLAIN HERE. I AM NOW PLANNING TO SELL MY CAR, BECAUSE OF THE IRRESPONSIBLE AND NEGLIGENT ATTITUDE OF VOLKSWAGEN TOWARD ITS CUSTOMERS. IT'S A SHAME BECAUSE I REALLY LOVED MY CAR UNTIL THIS HAPPENED.
I WAS IN A PARKING LOT VAN WOULD NOT START. IT WOULD TURN OVER AN CRANK AGAIN AND AGAIN WHEN ATTEMPTING TO START, BUT THE ENGINE WOULD NOT RUN. TOW TRUCK DRIVER WAS ABLE TO START IT BY REMOVING PUSH START AND USING KEY FOB, BUT HAD TROUBLE GETTING IT STARTED AGAIN UNLOADING AT VW DEALERSHIP. THE VW DEALER FIST SAID IT WAS THE FUEL PUMP, THEN SAID THAT THE FUEL PUMP RELAY IN THE TIPM WAS BAD AND WAS BURNING OUT THE FUEL PUMP. THE FUEL PUMP RELAY IS INTEGRATED INTO THE TIPM AND CAN'T BE REPLACED WITHOUT REPLACING TIPM. THE TIPM NOT COVERED UNDER WARRANTY. CURRENTLY WAITING ON VW DEALER TO FIND DODGE/CHRYSLER FUEL RELAY BYPASS CABLE KIT THAT FIT MY VIN. IN THE MEANTIME, THE VW DEALER HAS INSTALLED A TEMPORARY JUMPER TO POWER THE FUEL PUMP WHILE THE VEHICLE IS TURNED ON. I FEEL FORTUNATE THAT RELAY/FUEL PUMP FAILURE DID NOT OCCUR WHILE DRIVING, BUT I FEEL THAT VW SHOULD HAVE KNOW ABOUT THIS ISSUE AND BEEN PROACTIVE TO RESOLVE IT GIVEN THAT DODGE HAS ALREADY HAD RECALLS ON THE TIPM THAT IS USED IN THE ROUTAN. I'M ALSO CONCERNED ABOUT THE SAFETY OF THE TEMPORARY FIX THE VW DEALER HAS IMPLEMENTED TO KEEP THE VEHICLE DRIVE-ABLE WHILE SEARCH FOR THE RIGHT RECALL KIT FROM DODGE. IF THAT CAN'T FIND THE KIT, THEN I WILL HAVE TO LIVE WITH A POTENTIALLY UNSAFE WORKAROUND OR PAY $1000+ TO REPLACE THE TIPM, WHICH CLEARLY HAD A MANUFACTURING DEFECT THAT COULD HAVE POTENTIALLY CAUSED THE VEHICLE TO STOP RUNNING WHILE DRIVING ON THE ROAD.
ON SEVERAL OCASSION WHEN THE CAR IS STARTED ALL THE LIGHTS ON THE DASHBOARD COME ON AND WINDSHIELD WIPERS COME ON AND NOTHING INSIDE THE CAR WORKS. HAD THAVE THE CAR TOWED HOME BECAUSE IT KEEPS DOING TI
TIPM - THE TIPM IN THE ROUTAN HAS BEEN NOTED AS MALFUNCTIONING ON MANY ONLINE FORUMS. MY TIPM MALFUNCTIONED AND MY VEHICLE SUDDENLY STOP ON A HIGHWAY WHILE DRIVING. THIS IS VERY DANGEROUS.
WHILE DRIVING ALL DASHBOARD LIGHT WILL COME ON GAS NEEDLE GOES DOWN TO EMPTY, RADIO SHUTS OFF, WINDOWS WILL NOT ROLL UP OR DOWN, WINDSHIELD WIPERS WILL COME NON STOP AND WILL NOT SHUT OFF BUT THE CAR CONTINUES TO RUN AND ALL OF THIS IS USUALLY WHEN I'M IN THE MIDDLE OF TRAFFIC AND I'M AFRAID THAT AT SOME POINT THE CAR WILL CUT OFF ALL TOGETHER AND CAUSE A COLLISION, I'VE HAD IT CHECKED BY THREE SEPARATE AUTOMOTIVE SHOPS INCLUDING VW AND NO ONE CAN TELL E WHATS WRONG OR HOW TO FIX IT.
WHILE DRIVING, THE CAR WILL SUDDENLY STALL ALL LIGHTS WILL COME ON. SOMETIME IT WILL START BACK UP WHEN PUSHING START BUTTON AND OTHER TIMES IT WILL TAKE A FEW MINUTES. THIS USUALLY HAPPENS WHEN GOING UNDER 10 MPH. IT IS ALSO SOMETIMES DIFFICULT TO START AFTER ALL THE LIGHTS WILL COME ON AND THEN OFF. WE HAVE REPLACED THE BATTERY AND STARTER AND THAT HASN'T FIXED THE ISSUE.
STALLS WHILE DRIVING INTERMITTENTLY; UNABLE TO START INTERMITTENTLY; DIAGNOSED BY VW DEALER AS FAULTY TIPM; REQUIRED REPLACEMENT WITH A NEW TIPM PART WITH AN UPDATED DESIGN.
Showing 1–20 of 31 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026