2022 Volkswagen Taos Complaint Log

I am reporting a repeated safety-related defect involving exhaust intrusion into the cabin of my 2022 Volkswagen Taos. The vehicle experienced loss of power, coolant loss, and engine warning indicators, and was serviced twice by Volkswagen Southtowne in Sandy, Utah. First Incident – Vehicle Returned as “Safe to Drive” During the first repair visit, the dealer diagnosed issues involving the manifold/exhaust area, head gasket, coolant system, and catalytic converter. After keeping the vehicle for an extended period, the dealership informed me the vehicle was “safe to drive,” although the repair was not fully completed. I relied on this representation. After the vehicle was returned to me, I began experiencing significant physical symptoms only while driving the vehicle, including nausea, dizziness, and vomiting. These symptoms occurred repeatedly during operation and would subside after leaving the vehicle. At the time, I did not understand that these symptoms were caused by exhaust entering the cabin. Second Incident – Defect Confirmed and Additional Repairs Performed Weeks later, the symptoms persisted and I returned the vehicle to the same dealership. At this second visit, the dealer reported coolant leakage and additional gasket failures. They removed the cylinder head, replaced gaskets, and performed additional exhaust-related repairs. I was provided a loaner vehicle during this extended repair. After this second repair, the symptoms while driving stopped. Safety Concern Based on the timing of symptoms, the repair records, and the resolution following the second repair, I believe that exhaust gases were entering the cabin of the vehicle during normal operation for an extended period. This created a significant safety hazard. I was repeatedly assured the vehicle was “safe to drive” when it was not. I unknowingly operated the vehicle while being exposed to exhaust fumes for several months. The condition caused physical illness, impaired my ability.

Rear brakes wore so rapidly they were deemed unsafe for driving by state inspection, down to under 2mm in a year. Volkswagen knew it was an issue and extended the warranty, but put such limitations on when they would cover the warranty they caused customers to drive on unsafe rear brakes before they would consider coverage.

Uneven wearing on the rear brake pads from rear passenger to rear driver side brake pads ending up with a faulty caliper. Still in possession of faulty caliper.

Within weeks of leading car, EPC light flashing, check engine light, limp mode from 55 to about 30. I bought it to dealer said fixed. A few months later again, brought it to another dealer fixed it, said don’t use eco mode and high tier gas. It was fine for a few months did it again two days ago. I shut the engine off and turned it on was fine. VW HQ said no new car. They will keep trying to fix it. Dealer won’t change it. Dealer wants me to bring it in again….They will try something else. I explained to dealer and VWHQ this is very dangerous. Previous incident 11/2023, previous incident shortly after leasing the car. Each time told it was fixed and not.

ABS, Tire Pressure monitor system, front/rear/side assist warning lights lit up while driving solid yellow indicating there was an error. Also a start stop error light on. Stayed lit for one minute and then they all went away. This is now happening every day for the past three days. Today the steering light turn on as well and had difficulty with steering the wheel for about 30 seconds. These incidents occurred after turning the car on after it had been parked for 5 hours. Then while driving at 30-40 mph.

The vehicle's brake pad has become worn out and is malfunctioning, despite being leased two years ago.

This vehicle was purchased new 1/2022 and it has had several issues that occurred: - 2/23 driving down the highway trying to accelerate onto the highway I pressed the gas pedal and it wouldn’t accelerate for about 3-4 seconds then the check engine light came on as well as the car losing power - while driving the car the forward collision indicator has activated without at car being around and stops suddenly - if you put the car in reverse sometime the car will not go into drive so your basically waiting for the car to respond - I barely drive my car it has 19k miles I do not feel safe even driving this vehicle at this point. - when you take it to the dealership they say if it can’t be reproduced they can’t fix the issues no matter if I call and state there is a problem. I’ve been a VW owner since 2005 and this vehicle has given me more problems then any VW I’ve ever owned

Many fuel system issues along with poor brakes create an unsafe vehicle even after the dealership was given several attempts to fix.

Múltiple issues and ranging from brakes multiple times to check engine lights. Do not feel safe in this vehicle.

my taos is been on the shop several times for a check engine light and it works for a couple of months and the light comes back on according to the dealer ship it is an evap sensor that keeps failing the power train it not at 100% it can cause an accident I was traying to do a buy back but the company said that NO my car it been on the shop at least 5 times for the same problem. Please HELP.

Constantly having to add coolant. Dealer denies issue and says it’s normal. 2022 with 20,000 miles.

The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.

Vehicle has been having accelerator issues. Car has not been registering acceleration. This has happened on 6 separate occasions. The first occurrence happened when I was at an intersection and I took my foot off the brake and put my foot on the gas pedal. No acceleration besides the torque received when not applying gas (1-3mph). This lasted for about 7-10 seconds and then I jolted forward due to gas pedal being pressed down and car registering the gas. The other occurrences have happened when I start my car in the morning. I will start my car and apply gas. The car does not register the gas, it moves slowly from the torque converter. This lasts about 7-8 seconds of this slow moving. My foot is applied to the gas pedal, but car doesn't register it. After about 8 seconds, my car will register my foot being on the gas pedal. It goes from about 1 mph to 12-17 mph in 2 seconds. When it does, the gas pedal is not pressed 1/2 day down, 3/4 way down or all the way down to the floor. The gas pedal is pressed very gently. I learned from the first time in the intersection, not to press the gas pedal down all the way due to the aggressive acceleration of the car at an unknown time. The date of the intersection occurrence I did not record due to me thinking it was a one off situation. After the second time I started documenting each time this happened. Temperatures have varied from when this happens, it does not happen when it is a certain temperature out. I have driven my car consistently and does not happen when leaving my car sit for long periods of time. I have had regular maintenance on my car. Date of events this has happened 01/08 01/16 01/17 01/29 01/31 This is very concerning to me as I am afraid my car will hit an object or a human without my control. This car was bought new from the dealership and is less than 3 years old. I have reported this problem to the local dealership and have an appt in February.

Failing head gasket that needs to be replaced. Appears to be a common issue. Parts are backordered so have been waiting on the repair for over a month now. Issue identified in the shop on 1/25/24, but was leaking coolant before that.

Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.

I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.

Rear brakes wear out prematurely, car has only 12500 miles

Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.

I took our 2022 VW Taos in for 15,000 mile service. The service advisor said the rear brakes were at 3mm and need to be replaced along with rotors. The brakes shouldn't be this low for the mileage on the car. Apparently, there was a time frame to repair the brakes in 2022 when we made the purchase and VW didn't inform us of the brake issue at the time. VW service says it'll cost over $900 to replace pads and rotors.

The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.

I built this car brand new at the end of 2021, received in February 2022. At 20,000 miles, my car was already noted to have rear brakes that were substandard and significantly more worn than is normal for wear and tear on a brand new vehicle. At this time, I was not informed of the problem, and it was led to continue until I went in for standard 30k maintenance. When I went in for the 30k maintenance, i was told my rear brakes would already need to be replaced. There is no brand new car that should need brakes replaced at 30k. Volkswagen has extended their warranty on the brakes to 24k, but since my car was out of that mileage range, it is not covered by the warranty. The brake warranty should be extended to 40k miles - as even with hard use, you still shouldn't need your brakes replaced until at least 50k.

The radiator was broken due to a rock hitting it while simply driving down the road out of town and wasn’t covered by warranty. My engine started overheating and has been overheating every now and then ever since now due to coolant leaking because of a head gasket leak. Oh and that’s not covered by warranty now either.

My car suddenly shuts off even while in motion. When this happens I have to brake, put the car in Parking, press the off button, press it again to turn the car on, put the car on Drive, and the I can keep going. This is extremely dangerous, and have almost been hit several times. I don’t feel safe driving my car anymore. I brought my car to the VW dealer and they said there is nothing wrong with the car.

Had car for less than one year. Have had coolant level warning twice. First time was eight months after getting the car and the second was three months later.

The contact owns a 2022 Volkswagen Taos. The contact stated that while operating the vehicle, the check engine warning light and engine oil light remained illuminated. The vehicle was taken to the local dealer who diagnosed and determined that the head gasket was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 33,000.

Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.

Head gasket is leaking engine coolant. Engine coolant light stays on.

2022 taos using coolant. Originally believed to be head gasket could as well be burning. At this time we are not sure a head gasket will make a difference. Dealership stated to keep coolant with to keep from over heating. 61,XXX miles in the vehicle. Did discuss pressure issues with the dealer about a year ago but they could not find the issue

See attached document for complaint

Vehicle not stopping properly. Vehicle is rolling further due to Rear Brake Pads deteriorating prematurely. Rear Brake Pads deteriorating under 20,000 miles after replacement of the original brakes that deteriorated under 20,000 miles. Volkswagen issued an extended warranty for the initial brake defect. Volkswagen has not fixed the braking issue.

There is a serious acceleration problem. When trying to enter into traffic either turning left or right or going straight from stopped position, there is serious lag/hesitation to the vehicle accelerating. After pressing the throttle for a couple of seconds with very little movement, it will then jerk and squeal the tires. There have been many times when we have come close to being hit by this problem while pulling into traffic. I have had this vehicle back to the dealer twice. The first time they said there was no issue. The second time, I talked to the service manager (a personal friend) and he admitted there was an issue with acceleration. However, Volkswagen had no solution. No one else has looked at this vehicle. No warning lamps or lights. I have another appointment with my dealer for the latest recall and will address this with them again. Please, please, please discuss this with Volkswagen and get them to fix this issue. Other than the lag/hesitation in acceleration, I very much like this vehicle.

Leaking head gasket, vehicle had 25,000 miles on the engine

My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.

I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.

Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.

On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.

The car stalls and cannot propel itself forward. Two dealerships have unsuccessfully attempted to replace and fix the fuel injection pump, sensors and harnesses. The car has been to Palmetto 57 Volkswagen (Miami, FL) and Jim Ellis Volkswagen (Kennesaw, GA) dealer service centers 5 times since the car was purchased on October 7, 2023. Today is December 1, 2023. I've been told three times that the engineers at the VW National Headquarters have been informed of the problem and are working on fix. The car is still at the Palmetto 57 service center and cannot be driven due to lack of a repair solution.

Head gasket failure which leads to coolant leak. Engine failure possible. After doing some research I found that the 2022 VW Taos' all have this in common around 13,000 miles. My vehicle will be going to the shop tomorrow morning but through my research I found that people are waiting weeks for head gasket replacements because they're on backorder due to the volume of replacements. Check engine light came on maybe 3 weeks before coolant lights as well as a lag in drive pick up.

2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.

2022 VW Taos 18k miles leaking coolant - coolant light is coming on 1x per month with minimal driving and mild conditions. I have had it diagnosed 3x at the dealership and they find “no leaks” and their directive is keep an eye on the reservoir. VW forums are full of similar stories where the head gasket needs to be replaced.

Trying to leave work. Have to stop the car to scan my badge. Went to hit the gas and the car was off while in drive. Took me 5 minutes to get the car to turn back on. Serious safety issue that they said is only happening to the AWD but it’s also happening to the FWD and Volkswagen is not doing anything about it.

Volkswagen has a leaking head gasket and has been at the dealer for 3 months and Volkswagen and dealer do not have information on when part for the vehicle will arrive so the car is safe to drive

Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are messing at a 3 with less than 20,000 miles on the vehicle. I'm aware of a safety campaign, but VW says my car wasn't made in that window. Clearly something is wrong or my brakes wouldn't be wearing out at less than half of what is expected. Ironically, my wife's Passat is doing the same.

Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!

While driving the car threw a code for EPC and throttle became extremely un responsive. I had to limp to the side of the road and re start the car. The code is for “start/stop” this car has had many recalls and issues since I bought it. It feels extremely faulty.

My daughter was backing out of a parking place at a drive in restaurant. After backing up and shifting in to drive, the car would still only go backward. She put the car in park and she turned the car off and back on, shifted into drive and it still went in reverse. After turning off and on the car a second time, it was finally able to go forward.

The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the vehicle. The contact assumed that the sound was coming from the driver's side front wheel. The contact stated that while stopping or accelerating, the sound was evident. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the front brake pads had 95% wear life remaining however, the rear brake pads were significantly worn and was metal-on-metal. The mechanic informed the contact that the automatic braking system was the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 31,950.

This car has a very dangerous lag on acceleration. You push the pedal more and more and then all of a sudden it lurches forward and it is very dangerous when turning a corner onto traffic.

This is a follow-up to a previous complaint. I've had my car into the dealership twice to check for Coolant leaks, as I am losing coolant on a consitent basis. To date the dealership has not been able to sort the leak. I've just learned VW has issued a TSB 2071245/1 for this issue. The text of the TSB includes the language: "Original engine production head gasket design can lead to coolant leaks.". VW has yet to issue a recall for this issue to all affected vehicles which include 2022 MY VW Taso (my car) and VW Jetta. Potentilally all of these vehicles on the road can have head gasket leaks which could cause an engine to seize on the highway. VW has identified the issue but has not yet recalled these vehicles. This is a safety concern for the approximatley 80 thousand cars on the road which are affected. Thank you.

Lane assist keeps failing sporadically, Dealer unable to duplicate concern. Have pictures of failure messages. Autonomous Emergency braking failed and went off without any notice or problem to create them to go off. Have video of event where ABS goes off for no reason. This is very dangerous situation since brakes going off to stop car that shouldn't be happening. This happened at low speed what would happen if this went off at high rate of speed? Forward collision warning has gone off before for no reason with auditable alert and image on dash, but no braking. VW was able to pull event from car to determine what happened. So this is not a matter that it didnt happen but wasn't duplicated. Plus Video corresponds to event report in car systems. VW's problem is that they don't rely on customer complaints but dealers who don't report issues. If they can't duplicate problem then problem doesn't exist. Unfortunately for VW all incidents were capture with photo's and Video!! This car and all other models should be stopped from being sold. I will contact other federal agencies since it seems to be a known problem that they get away with. Video can be produced if NHTSA wants video.