2025 Volkswagen Taos Complaint Log

Driving south on [XXX] and was hit on the front driver side by a vehicle that jumped lanes while traveling north bound on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident 1: Noticed hard starting one morning. After stopping for gas various engine warning lights illuminated (including EPC light). Took to VW dealer few days later, found trouble codes stored (P0148). Fuel pump replaced few days after diagnosis. Incident 2: Driving on highway for ~10 mins. Experienced total power loss, warning lights came on (including EPC). Had to pull over on left shoulder creating hazard. Engine died and would not restart after stopping. Required police intervention to move vehicle safely to right side of road. Returned to dealer for diagnosis. After 7 calendar days only found 'bad fuel line clamp causing pressure drop.' Claimed fuel line clamp replaced and road tested to validate repair. Incident 3: Driving on highway for ~10 mins again; experienced total power loss, EPC light illuminated along with other warnings. Warning appeared that engine limited to 4000 RPM. Was able to cut across 3 lanes of traffic, creating safety hazard, to safely stop in parking lot. Once speed dropped below ~20 mph engine died completely and would not restarted. Towed to dealer for 2nd time now waiting on diagnosis.

While driving down the interstate I noticed that the speed in my Taos was not matching what google maps or apple maps was showing. It is very difficult to figure out. I noticed this more than once. Even If I am going below the speed limit that is only shows me not speeding. The interstate I was on was a speed of 70. Normally I am at 75 both map systems were showing 78-80. I would adjust to below 70 and everything matched then. Something in the taos is not accurate and is off. I am always fearful that I am going to get pulled over being to under/over the speed. Even using the digital speedometer in the vehicle, it is not showing the correct speed. This causes me to be at risk for tickets and unnecessary fines. My 2021 Hyundai Elantra did not have this issue. It was digital and alway accurate. The taos is not. From my understanding Volkswagen is aware and don't care. I plan on to sell it before anymore issue come up like my grinding front brakes under 5,000 miles. I am done.

The speedometer on the new 2025 Volkswagen Taos undervalues the speed by 5%. For example, if the SUV speedometer says 40 mph the actual speed of the vehicle is 42 mph. This seems to be a known problem on new Taos vehicles but is not being addressed by Volkswagen. They are saying legally a 10% variance is allowed and the vehicle passes electrical tests. This problem has been reported to corporate and two dealerships and has a case number. Speed was noticed by driver after going the speed limit on a street near a baseball field with a sign and flashing speedometer. Waze and Google Maps gps also confirm the 5% variance. This problem causes unintentional speeding, reduced reaction time and stopping distance, difficulty matching traffic flow and misjudgment of vehicle control.

While driving with my ACC activated to 71MPH, I was pulled over by Mass state police and told that my speed was between 76-81MPH. I've since confirmed the statement of the officer to be accurate by comparing the displayed vehicle speed is lower than what's displayed on apps such as Waze and google maps. Citation [XXX] was issued by the officer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)