There are 10 stored owner reports matching the fuel system leading-label group for the 2012 Volkswagen Tiguan in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 10 of 10 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2012 Volkswagen Tiguan. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road to restart the vehicle. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was intermittent and had occurred at various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V441000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.
AFTER I TURN THE CAR OFF, THE FUEL HOSE CONNECTED TO THE HIGH PRESSURE FUEL PUMPS DOESN'T POPS OFF AND GASOLINE LEAKS ALL OVER MY ENGINE. THIS STARTED HAPPENS REPEATEDLY NOW. WHEN I GET INTO MY CAR, IT IS FILLED WITH THE SMELL OF THE GASOLINE THAT IS LEAKING BECAUSE THE HOSE DOESN'T STAY ON THE FUEL PUMP. I HAVE TO POP OPEN MY HOOD AND SLIDE THE HOSE ONTO THE FUEL PUMP BEFORE I START DRIVING. I'VE TRIED USING DIFFERENT BRACKETS TO KEEP THE HOSE TIGHT ON THE FUEL PUMP, HOWEVER, THE HOSE KEEPS ON FALLING OFF. I'M NOT SURE WHAT ELSE I CAN DO, AND I CAN'T IMAGINE HOW DANGEROUS IT IS THAT THERE ARE POOLS OF GASOLINE SITTING AROUND MY ENGINE.
THE GAS TANK DOOR OFTEN GETS STUCK AND WON'T OPEN. IT HAPPENED AT LEAST TWO DOZEN TIMES TO ME. THIS IS A SAFETY CONCERN BECAUSE IT HAPPENS WHEN GAS LEVEL IS VERY LOW. ONE TIME IT WAS NEAR MIDNIGHT AND I WAS AT A GAS STATION IN THE VERY REMOTE AREA. I WAS CONCERNED ABOUT MY SAFETY. IF YOU SEARCH ONLINE, YOU WILL SEE THIS IS A WIDESPREAD PROBLEM FOR VW AND AUDI CARS. IT IS EVIDENT THAT IT IS A DESIGN FLAW THAT VW HAS REFUSED TO ACKNOWLEDGE IT. IT SHOULD BE RECALLED AND FIXED PERMANENTLY. THANK YOU FOR YOUR ATTENTION.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE FUEL DOOR WOULD NOT OPEN. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. REEVES VOLKSWAGEN (11337 N FLORIDA AVE, TAMPA, FL 33612, (813) 935-3354) WAS CONTACTED AND INFORMED THE CONTACT THAT IT WAS NOT A KNOWN FAILURE AND TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,846. *DT CONSUMER STATED REPAIR WAS MADE BY THE DEALER. *JB
FUEL DOOR WILL NOT OPEN. THEREFORE, I CANNOT REFUEL THE VEHICLE.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED A RECALL REPAIR REMEDY FROM THE DEALER FOR NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE). SHORTLY AFTER THE DEALER'S REPAIR, THE VEHICLE HAD A STRONG HESITATION AND STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP AND PROVIDED FURTHER TESTING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER AND INTAKE FUEL PUMP WERE PUTTING OUT LOW FUEL PRESSURE. IN ADDITION, THE DEALER CLEARED THE CODE FOR THE FUEL PUMP SUPPLY MODULE AND TEST DROVE THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REPAIR AND THE RECALL REPAIR PROVIDED A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
THE CAR CAN NOT ACCELERATE PAST 45MPH, STUTTERS GOING UP HILL, HAD TO BE ABANDONED ON THE SIDE OF THE ROUND ON A 10 HOUR TRIP. THE CAR IS 2 YEARS OLD WITH LESS THAN 40,000 MILES ON IT. VW SAYS THAT IT IS THE HIGH PRESSURE FUEL PUMP, WHICH THEY INCONSISTENTLY COVER WITH THEIR POWERTRAIN WARRANTY DEPENDING HOW SKETCH THE DEALERSHIP IS. VW HAS HAD MANY ISSUES WITH THEIR HIGH PRESSURE FUEL PUMP, YOU NEED TO INVESTIGATE THEM! *TR
THE BRAKES FIRST APPEARED TO BE SLUGGISH AS I WAS STOPPING FOR A LIGHT. ONCE THE CAR FINALLY STOPPED, THE CATALYTIC CONVERTER WARNING LIGHT BEGAN TO FLASH AND THE ENGINE DIED. I PUT THE CAR IN PARK, TURNED OFF THE IGNITION, THEN TURNED IT BACK ON, AND PUT THE CAR INTO DRIVE. THE ENGINE STARTED, BUT THE CAR SHUDDERED. IT DROVE LESS THAN A MILE BEFORE THE ENGINE DIED AGAIN. I WENT THROUGH THE SAME SEQUENCE IN ORDER TO RESTART THE CAR, BUT THE ENGINE KEPT DYING. IN ALL, IT DIED FIVE TIMES IN FIVE MILES, DYING FASTER AND SHUDDERING HARDER UPON RESTART. NOW, THIS CAR IS LIKE NEW. IT WAS BOUGHT BRAND NEW 2.5 YEARS AGO AND HAS LESS THAN 4000 MILES ON IT. IT HAD A CLEAN INSPECTION THREE MONTHS AGO, AND UP UNTIL TODAY NEVER SHOWED ANY MECHANICAL PROBLEMS. IT HAS BEEN IN NO COLLISIONS. THE PROBLEMS BEGAN SUDDENLY WITHOUT WARNING. AND NOW THE CAR BARELY FUNCTIONS. IF I HAD BEEN IN FAST-MOVING TRAFFIC, I COULD HAVE BEEN KILLED. *TR
CAR COMPLETELY STALLED MULTIPLE TIMES WHILE DRIVING. LUCKILY THIS HAPPENED MOSTLY WHILE DRIVING AT LOW SPEEDS, BUT HAPPENED ONCE WHILE PULLING OUT IN A BUSY INTERSECTION. I WAS TOLD BY THE VW DEALER THAT I WOULD NEED A NEW FUEL PUMP AND FUEL PUMP MODULE. BEING SUCH A DANGEROUS PROBLEM, I HAD THESE PARTS FIXED FOR AN OUT OF POCKET COST OF $889.95. IN AUGUST OF 2014, I RECEIVED A LETTER DISCUSSING A SAFETY RECALL (SAFETY RECALL 24AV--FUEL PUMP 2009-2014 MODEL YEAR VOLKSWAGEN TIGUAN) THAT MATCHED THE EXACT PROBLEM I HAD ORIGINALLY DESCRIBED WHEN FIXING MY CAR BACK IN JANUARY OF 2014. AFTER SUBMITTING ALL OF THE INVOICES TO SEEK REIMBURSEMENT TO THE COSTS INCURRED TRYING TO FIX THE PROBLEM, VOLKSWAGEN CUSTOMER CARE HAS DENIED MY CLAIM AND HAS YET TO PROVIDE AN EXPLANATION AS TO WHY I DO NOT QUALIFY FOR REIMBURSEMENT. *TR
AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART WAS REPLACED ON THE OTHER VEHICLE WHICH HAD LESS THAN 10,000 MILES AT THE TIME OF INCIDENT. IF THE INCIDENTS HAD TRANSPIRED ON A HIGHWAY, OR OTHER HEAVILY TRAVELED ROADWAY, THIS FAILURE COULD HAVE RESULTED IN A SERIOUS CRASH. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.