2015 Volkswagen Tiguan Air Bags & Restraints Problems

Car was recently repaired from a deer related accident. Within a week of getting car back I heard an unwinding like sound from steering wheel area while making a left hand turn into parking lot. My airbag light came on and all steering wheel functions like buttons and horn ceased to operate. I did see that this year Tiguan did have an airbag recall.

My 2015 VW Tiguan has a broken clock spring. The clock spring functions to control the airbag deployment, horn and dashboard screen controls. This is a significant safety risk, as the steering wheel airbag will not deploy in a crash. A certified Volkswagen technician diagnosed the issue at a VW dealership. The airbag dashboard light is on, indicating that the airbag will not deploy in a crash. No warnings prior to failure, car operated well, with no issues before this was reported. Volkswagen is aware of the issue. They will be able to fix it, under warranty, but the parts are on backorder with no ETA as parts are manufactured in the Ukraine. This is a widespread issue across many VW models and model years. My car is not identified in the recall and there are thousands of cars waiting for the same repair. A recall should be issued. Having a safety issue like this, with no proposed time for resolution is unacceptable.

The airbag clock spring on my 2015 Tiguan broke in June. The car has a warranty extension for this failure, but no parts are in stock. It has now been 2 months and neither the dealer (Hendrick VW in Frisco, TX) nor VW Customer "Care" can help. There is not even a date for the replacement part available. My daughter is (was) the main driver and I don't want her driving an unsafe vehicle without horn / airbag. Worse, the registration has now expired, as the car can't pass the State Safety inspection required to renew the sticker. Car is now just parked until further notice.

Airbag light comes on. There has been no accident to cause this

The clock spring went out on my car. This is a known defect at VW. My horn and airbags do not work now. Both are essential to safe driving. The part is backordered and people have been waiting for months. VW is letting people drive in death traps vehicles and recklessly allowing people to put themselves in danger because they cannot afford new vehicles nor will VW provide rental cars while the part is on backorder. We need help. VW has a reputation for taking advantage of these situations and doing nothing. Please help us. VW won't.

Airbag error light has been on since February 2022, clockspring malfunctioned and is covered under warranty. There are no loaner cars available forcing me to drive an unsafe vehicle with no airbags. The part has been on back order with no estimated date of arrival.

Broken clock spring affecting all collision safety systems such as airbag deployment and collision avoidance like horn and cruise control along wiht computer functions controlled exclusivley through the steering wheel.

The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn was inoperable. The air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the steering wheel clock spring needed to be replaced. The dealer informed the contact that the parts for repair were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide further assistance. The failure mileage was approximately 74,000.

daughter bought this car awhile ago...already she s having problem with the air bag(1300.00)to fix and make payments on it too.it sitting on the property where she got it from..

My vehicle is experiencing multiple issues and I’m certain it has been hacked. All began happening around the same time. The front passenger seat air bag goes off and on with or without a person sitting in it. The voice activation prompt goes off on its own, the battery drains for no apparent reason, I get messages all at once (drivers side auto operation console) all go off back to back and then all messages go off at once and it dies. The car is running poorly (sputtering, very heavy pull on the engine). The temperature and miles left before gas tank is empty is completely off most of the time. I can fill my gas tank up and it should be around 480 miles and go down as driven, but I will show less than that (for example 360) and then as I drive it will go up by a few miles vs down and it isn’t dependable at all. I am a terrified single mother and have a child. I want this car inspected. Please help me. We do not feel safe and I feel forced to drive this car. Thank you

MY CAR ACCIDENTALLY REAR-ENDED ANOTHER CAR, AND NONE OF THE AIRBAGS DEPLOYED. MY MAKE, MODEL, AND YEAR CAR IS SUBJECT TO A RECALL FOR AIRBAGS NOT DEPLOYING; HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. DURING THE COLLISION, MY BODY HIT THE STEERING WHEEL AND/OR SEAT BELT (WHICH LOCKED) AND I FRACTURED MY STERNUM IN THE ACCIDENT. I WAS DRIVING 20-25 MPH IN A STRAIGHT LINE ON A CITY STREET JUST BEFORE THE COLLISION. I'M NOT SURE WHAT SPEED THE CAR WAS GOING AT IMPACT, AS I HAD ENGAGED THE BRAKES. IT SEEMS LIKE THE DRIVER FRONT AIRBAG SHOULD HAVE DEPLOYED. THE CAR HOOD, FRONT BUMPER, AND DRIVER SIDE FENDER WERE ALL DAMAGED; THERE ALSO IS MECHANICAL DAMAGE THAT IS STILL BEING ASSESSED.

MY AIR BAG ERROR LIGHT CAME ON AT ABOUT 138,000 MILES WHILE MY CAR WAS IN MOTION, IN THE MIDDLE OF MAKING A LEFT TURN FROM A CITY STREET ONTO A SIDE STREET. THE HORN AND OTHER CONTROLS ON THE STEERING WHEEL DO NOT WORK NOW. THIS IS A KNOWN PROBLEM THAT CAUSED THE COMPANY TO EXTEND A WARRANTY THAT ENDED AT 120,000 RATHER THAN ISSUING A RECALL. MY DRIVER'S SIDE AIRBAG NO LONGER WORKS AND MY HORN NO LONGER WORKS, BOTH ARE SAFETY ISSUES. THE COMPANY ACKNOWLEDGED THIS IS A KNOWN ISSUE WITH THIS MODEL.

CAR STATIONARY, ATTEMPT MADE TO TURN ON 2015 VOLKSWAGEN TIGUAN, ON THE DASHBOARD, THE TERM "ERROR: AIRBAG" CAME UP. ASSESSING ISSUE, OWNER WENT TO CHECK THE STEERING WHEEL AND THE HORN DOES NOT WORK WHICH CAN POSE A VERY DANGEROUS HAZARD WHEN DRIVING RESULTING IN BEING UNABLE TO ALERT DRIVERS OF THE CARS PRESENCE WHEN CHANGING LANES ETC. ELECTRONIC CONTROLS ON DRIVING WHEEL DO NOT WORK RESULTING IN BEING UNABLE TO CONTROL HANDS FREE OPTION WHEN USING CALL FEATURE, OR OTHER FEATURES RESULTING IN DISTRACTED DRIVING AND COMPROMISING PASSENGERS SAFETY.

VOLKSWAGEN HAS A RECALL FOR MANY OF THEIR VEHICLES INCLUDING THE 2011- 2014 TIGUAN DUE TO FAULTY CLOCK SPRINGS. THE VEHICLE WE HAVE IS A 2015 TIGUAN WHICH HAS ALSO SUFFERED A CLOCK SPRING FAILURE. THE EARLIER RECALL HASN'T COMPLETELY FIXED THE ISSUE AND SHOULD BE PROBABLY BE EXTENDED TO ADDITIONAL VEHICLES INCLUDING THE 2015 TIGUAN. IT'S A COSTLY REPAIR AND ONE THAT SHOULD NOT BE OCCURRING. THE VEHICLE WAS FINE ONE MOMENT AND THE PROBLEM WAS FIRST DISCOVERED WHILE DRIVING SLOWLY AND MAKING TURNS IN A PARKING LOT ON 8/5/2018 "NHTSA HAS RECEIVED 90 COMPLAINTS OF CLOCKSPRING FAILURE SINCE THE 2015 RECALL, INCLUDING SEVERAL THAT WERE MADE AFTER THE REMEDY OF THE 2015 RECALL, INDICATING THE EARLIER RECALL HADN'T SOLVED THE ISSUE FOR ALL VEHICLES. THE 2015 RECALL INVOLVED 2011-14 MODEL YEAR GOLF, GTI, JETTA AND TIGUAN, 2010-14 MODEL YEAR PASSAT AND CC, 2012-14 MODEL YEAR JETTA SPORTWAGEN AND 2010-13 MODEL YEAR EOS CARS. THE FACT THAT AN INVESTIGATION HAS BEEN ORDERED DOES NOT MEAN THAT ANOTHER RECALL WILL FOLLOW; AN INVESTIGATION IS TYPICALLY FOLLOWED BY AN ENGINEERING ANALYSIS AND THEN A RECALL IF THE ISSUE WARRANTS IT. IF YOU SUSPECT THAT YOUR VEHICLE MAY HAVE THIS ISSUE, YOU CAN CONTACT NHTSA AT SAFERCAR.GOV TO FILE A COMPLAINT." SOURCE: JAY RAMEY, ASSOCIATE EDITOR WITH AUTOWEEK READ MORE: HTTPS://AUTOWEEK.COM/ARTICLE/RECALLS/NHTSA-INVESTIGATE-415000-VW-VEHICLES-AIRBAG-ISSUE#IXZZ5PYPQQEJM READ MORE: HTTPS://AUTOWEEK.COM/ARTICLE/RECALLS/NHTSA-INVESTIGATE-415000-VW-VEHICLES-AIRBAG-ISSUE#IXZZ5PYOSDWDG"