2016 Volkswagen Tiguan Complaint Log

The contact owns a 2016 Volkswagen Tiguan. The contact stated when the vehicle was started, the instrument cluster was inoperable. Additionally, the air bag warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with an air bag failure however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,147.

Issues related to the vehicles airbag light being on and no sound when horn is pushed, the dealer has stated is due to a bad clock spring. they said it could be replaced under warranty but they don’t know if they will ever receive a clock spring from VW. This vehicle is unsafe to drive without a horn.

WHILE DRIVING AT ANY SPEED, DECREASING THE SET SPEED USING CRUISE CONTROL MULTIPLE TIMES IN SUCCESSION LED TO AN INCREASE IN THE SET SPEED.

MY VEHICLE EXPERIENCED AN INTAKE MANIFOLD FAILURE AND REQUIRED REPLACEMENT. THIS IS A WIDELY KNOWN AND DOCUMENTED ISSUE WITH OLDER VERSION VW INTAKE MANIFOLDS. THERE IS ALSO AN EXTENDED WARRANTY APPLIED TO VW INTAKE MANIFOLDS WHICH I HAVE ADDED AS A DOCUMENT BELOW. VW CLAIMS THAT MY INTAKE MANIFOLD IS NOT COVERED BY THE EXTENDED WARRANTY EVEN THOUGH MY CAR HAS THE SAME CCTA ENGINE AND SAME INTAKE MANIFOLD AS THE ONES DESCRIBED IN THE NOTICE. THE WARRANTY EXTENSION SHOULD APPLY TO ANY OF THE VW VEHICLES THAT HAVE AFFECTED INTAKE MANIFOLDS. THE INTAKE MANIFOLD WAS COMPLETELY REDESIGNED BY VW IN 2017 TO ADDRESS SPECIFIC ISSUES WITH THE OLDER VERSION OF THE INTAKE MANIFOLD AS DESCRIBED IN THIS VIDEO DONE BY A VW EXPERT AND DOCUMENTED UNIVERSALLY. AS YOU CAN SEE IN THE DATE AND RECORDS, THIS UPDATE WAS RELEASED AFTER MY 2016 VW TIGUAN WAS BUILT, SO MY CAR HAS THE OLD VERSION OF THE INTAKE MANIFOLD. THE OLD VERSION SKU IS 06J133201BD AND THE NEW VERSION SKU IS 06J133201BH WHICH I HAVE LINKED BELOW WHICH ADDITIONALLY SUPPORTS MY CLAIM. THE WARRANTY EXTENSION ON THE INTAKE MANIFOLD BY VW WAS TOO NARROWLY APPLIED SINCE THERE ARE MORE VEHICLES WITH THE SAME ENGINE AND SAME INTAKE MANIFOLD THAT ARE EXPERIENCING THE SAME ISSUE. PLEASE ADVISE VW TO EXTEND THE WARRANTY TO ALL AFFECTED VEHICLES INCLUDING THE 2016 VW TIGUAN. VIDEO OF INTAKE MANIFOLD UPDATE - HTTPS://WWW.YOUTUBE.COM/WATCH?V=5IVXPQRIZKK&T VIDEO DETAILING ISSUES OF VW INTAKE MANIFOLD - HTTPS://WWW.YOUTUBE.COM/WATCH?V=YVFVUKUPY0K&T OLD VERSION INTAKE MANIFOLD - HTTPS://PARTS.VW.COM/P/VOLKSWAGEN__/MANIFOLD/54564237/06J133201BD.HTML NEW VERSION INTAKE MANIFOLD - HTTPS://PARTS.VW.COM/P/VOLKSWAGEN__/ENGINE-INTAKE-MANIFOLD/67801038/06J133201BH.HTML

2016 Tiguan - 75k Miles. Steering wheel starting making clicking noises when taking sharper turns, a few days later, the airbag light came on along with an airbag "error" message. That same day, all buttons on the steering wheel stopped working, along with the horn. I took the car into the dealership and they IMMEDIATELY knew what was wrong. The clockspring. Quite frankly, this is absurd... If this is a known issue why isn't this a recall? I was told by the service representative that they see 2-3 CASES OF THIS A DAY... What the heck? Comeon.... This is a serious safety issue... Do something about it.

The contact owns a 2016 Volkswagen Tiguan. The contact stated that while driving, the horn and radio became inoperable. The TPMS and airbag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the clockspring needed to be replaced. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The approximate failure mileage was 150,000.

Parking Brake locks up and renders vehicle immobile- has occurred twice and parking switch has been replaced three times.

AIRBAG ERROR MESSAGE POPPED UP IN CAR. NONE OF THE BUTTONS NOR HORN WORKS.

WAS INVOLVED IN A COLLISION, REAR ENDED ANOTHER VEHICLE AT APPROXIMATELY 45MPH. THE ONLY INJURY SUSTAINED WAS A BROKEN HEEL BY THE DRIVER, ALL OTHER PARTY'S DID NOT RECEIVE MEDICAL TREATMENT AND ONLY COSMETIC DAMAGE TO THEIR VEHICLES. MOMENTS AFTER THE COLLISION, THE TIGUAN BURST INTO FLAMES. THE BRAKE PETAL HAD TRAPPED THE DRIVERS FOOT AND THE DOOR WAS JAMMED. FORTUNATELY THE OTHER PARTY WAS ABLE TO JERK THE DOOR UNTIL IT OPENED TO FREE THE DRIVER. THE TIGUAN WAS A TOTAL LOSS, BECOMING COMPLETELY ENGULFED IN FLAMES.

THE MOON ROOF SPONTANEOUSLY COMBUSTED WHILE DRIVING ON THE I-95 WHILE IN MOTION TRAVELING FROM NY TO FLA. I BELIEVE DUE TO EXTENSIVE HEAT, THEN A SMALL 3 MINUTE EAST COAST RAIN STORM. NOTHING HIT IT, IT WAS NOT IN USE, NO ONE WAS IN FRONT OF ME. THE MOONROOF EXPLODED AND SHATTERED INTO A GAZILLION LITTLE GLASS PIECES SENDING SHARDS OF GLASS LITERALLY EVERYWHERE, INCLUDING EMBEDDED IN MY ARMS, NECK, BACK, HANDS, LEGS, AND FEET AND COVERING MY SCALP AND COVERING EVERY SURFACE AND CREVICE WITH TINY SHARDS OF GLASS. I WAS STRANDED IN THE MIDDLE OF SC WITH NO SUPPORT FROM VW, AND NEEDED TO PURCHASE A HOTEL FOR 2 NIGHTS STAY. I ALSO HAVE SMALL CHILDREN THAT I HAVE IN THE VEHICLE OFTEN WHO LUCKILY DURING THIS TRIP WE'RE NOT IN THE VEHICLE. I HAVE ALSO DONE FURTHER RESEARCH THAT VW HAS BEEN AWARE OF THIS SPONTANEOUS EXPLODING MOONROOF DEFECT AND HAS NOT RECALLED THESE MODELS. THERE IS A CLASS ACTION LAWSUIT AGAINST THIS AS VW IS AWARE OF THIS AND NEGLECTED TO TELL ME UPON PURCHASE 6 MONTHS AGO. AS OF RIGHT NOW VW CORPORATE HAS NOT MADE URGENCY OF THIS DEVASTATING AND TRAUMATIC MATTER.

I PREVIOUSLY FILED A COMPLAINT ON NHTSA (ID 11310178). SINCE THEN THE VEHICLE HAS NOT STARTED TWICE AND LEFT ME STRANDED HAVING TO TOW TO VW DEALERSHIP AN ADDITIONAL TWO TIMES. AFTER THE VEHICLE BROKE DOWN IN MARCH, I OPENED A CLAIM WITH VW CORPORATION OF AMERICA, INC. THE CLAIM WAS DENIED WITH A GENERIC RESPONSE AND VW BLATANTLY IGNORED MY CONCERNS OF SAFTEY WHILE OPERATING THIS VEHICLE. APRIL 24TH THE VEHICLE FAILED TO START AGAIN AND IS CURRENTLY BEING LOOKED AT, AT THE VW DEALERSHIP. I CONTACTED THE VW CORPORATION OF AMERICA, INC. CASE MANAGER AGAIN AND AGREED TO OPEN A CLAIM OF RETRIBUTION ON THE VEHICLE AFTER THEY CONFIRM THE FAILURE TO START FOR THIS INSTANCE. THIS VEHICLE DISPLAY SEVERAL CONCERNS WITH SAFETY FOR THE OWNER AND CANNOT BE USED AS RELIABLE TRANSPORTATION BUT VW CONTINUES TO TURN A BLIND EYE TO THE POTENTIAL DANGER OF THE SITUATION THAT CAN ARISE FROM THIS.

DRIVER'S SIDE WINDOW WILL NOT ROLL DOWN WHEN THE TEMPERATURE OUTSIDE IS WARM OR HOT. ALSO WILL NOT WORK WHEN THE TEMPERATURE OUTSIDE IS COLD BUT THE HEAT INSIDE THE CAR IS BEING USED. IF IT STOPS WORKING WHEN THE WINDOW IS OPEN I CAN CLOSE IT BUT IT WILL NOT ROLL BACK DOWN.

I BEEN SENDING MESSAGES TO EXECUTIVEVOLKSWAGENOFNORTHHAVEN ABOUT THE RECENT RECALL OF MY 2016 VW TIGUAN. FOR SOME REASON IT'S BEEN A MONTH NOW AND STILL NO UPDATE ON THERE PART. I GAVE THEM THE MANUFACTURER RECALL NUMBER 69Z5 FOR THE FAULTY CAPACITOR IN THE AIRBAG CONTROL MODULE. THEY BEEN TELLING ME THAT THEY WILL CONTACT ME OR EMAIL ME BUT I NEVER RECEIVE OR GET ANY CALLS FROM THEM. I JUST WANT THIS RECALL TO BE FIX BECAUSE WHO KNOWS WHAT WILL HAPPEN IF I WILL BE INVOLVED IN AN ACCIDENT AND MY AIR BAD DOESN'T WORK BECAUSE OF THIS RECALL.

TL* THE CONSUMER OWNS A 2016 VOLKSWAGEN TIGUAN. THE CONSUMER STATED THAT WHILE THE VEHICLE WAS AT A DEALER FOR AN ACCIDENT REPAIR, THE TECHNICIAN NOTICED THAT RODENTS HAD EATEN AWAY THE BODY CONTROL WIRES DUE TO THE SOY BASE OF THE WIRING. VOLKSWAGEN SANTA MONICA LOCATED AT (2440 SANTA MONICA BLVD, SANTA MONICA, CA 90404) DETERMINED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 28,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER HAS STATED THAT THE VEHICLE IS CONSIDERED A TOTAL LOSS. *AS

I BOUGHT THIS CPO VEHICLE JULY 2018 WITH APPROX. 32,000 MILES. DROVE PERFECTLY WITHOUT ANY MAINTENANCE OUTSIDE OF TYPICAL OIL CHANGE, TIRE SWAPS, ROTATIONS, ALIGNMENTS, ETC. MID-NOVEMBER 2019 I LEAVE HOME AROUND LUNCH TIME, BACK OUT OF GARAGE AND PULL UP TO TURN ON TO THE ROAD, THE BATTERY LIGHT COMES ON AND I CAN'T ACCELERATE THE VEHICLE. TRY JUMPING IT, STILL WON'T START. TOW IT TO A LOCAL MECHANIC WHO WORKS ON VW/AUDIS TURNS OUT IT IS A FUEL PUMP MODULE FAILURE. GETS REPLACED AND EVERYTHING SEEMS TO BE IN ORDER. END OF JANUARY 2020, TRY TO LEAVE FOR WORK, BATTERY AND EPC LIGHT COME ON. TRY TO JUMP THE BATTERY,NOTHING. GET THE BATTERY TESTED AND IT TESTED GOOD. TOWED IT TO VW DEALERSHIP, AGAIN, FUEL PUMP MODULE. THIS TIGUAN IS A CPO BUT THE FUEL PUMP MODULE WAS NOT COVERED UNDER WARRANTY DUE TO MAINTENANCE OUTSIDE OF VW DEALERSHIP. GET THE TIGUAN BACK, EVERYTHING SEEMS TO AGAIN BE IN ORDER BUT TOOK EXTRA PRECAUTIONS DRIVING AND THE LOCATIONS I DRIVE TO DUE TO LIVING IN ALASKA (AKA A VERY REMOTE PLACE) BECAUSE I DID NOT WANT TO BE STRANDED SOMEWHERE WITHOUT CELL SERVICE, WHICH OCCURS FREQUENTLY. NOT EVEN TWO WEEKS LATER, LEAVING WORK TO GO HOME AND AS I BACK OUT, THE VEHICLE BATTERY LIGHT AGAIN COMES ON AND I CAN'T MOVE THE VEHICLE. TRY JUMPING THE BATTERY, NOTHING. TOWED IT TO VW DEALERSHIP YET AGAIN (CLOSEST VW DEALERSHIP IS APPROX. 50 MILES, SO TOWING BECOMES PRICEY THIRD TIME AROUND) AND IS CURRENTLY BEING FIXED FOR THE FUEL PUMP WITHIN THE FUEL TANK WHICH IS APPARENTLY SEPARATE FROM THE FUEL PUMP MODULE. I AM NEARING A POTENTIAL $2,000 IN MAINTENANCE (TWO FUEL PUMPS AND LABOR + POTENTIAL MAINTENANCE AND LABOR FOR FUEL PUMP IN FUEL TANK IF NOT COVERED UNDER CPO WARRANTY). THIS VEHICLE QUICKLY BECAME UNRELIABLE AND HAVE HAD TO ALTER MY LIFESTYLE FOR MY OWN PEACE OF MIND/SAFETY DRIVING THIS VEHICLE.

WHILE DRIVING AT HIGHWAY SPEED ON A STRAIGHTAWAY WITH NO OTHER VEHICLE WITHIN APPROXIMATELY A HALF MILE TO THE FRONT OR REAR AND ALSO WITH NO ONCOMING TRAFFIC IN THE OTHER LANE, MY SUNROOF LITERALLY EXPLODED. VISIBLE INSPECTION SHOWED THE CORNERS OF THE TEMPERED GLASS WERE ANGLED UPWARD INDICATING THAT THE GLASS BLEW OUTWARD AND NOT INWARD.

STEERING WHEEL BEGAN MAKING A CLICKING NOISE EVERY TIME I WOULD TURN THE WHEEL EITHER RIGHT OR LEFT. THEN THE VOLUME AND SKIP BUTTONS STOPPED WORKING ON THE STEERING WHEEL, LEFT SIDE ONLY, THE RIGHT SIDE CONTROL BUTTONS ARE WORKING JUST FINE. A COUPLE OF DAYS LATER, THE AIRBAG LIGHT CAME ON THE DASHBOARD AND MY STEERING WHEEL IS STILL CLICKING WHEN I TURN THE WHEEL. DOESN'T MATTER IF I'M ON THE FREEWAY OR IN A RESIDENTIAL AREA, IT CLICKS NO MATTER WHAT AND THE AIRBAG LIGHT HAS NOT GONE OFF SINCE.

I PARKED MY VEHICLE IN THE YMCA PARKING . I TURNED OFF THE PUSH BUTTON KEYLESS ENTRY.I EXITED THE VEHICLE AND LOCKED THE KEYLESS ENTRY SYSTEM AND ENTERED THE YMCA. I COMPLETED MY BUSINESS AND EXITED THE Y APPROXIMATELY 3 MINUTES LATER. MY VEHICLE HAD ROLLED LEFT STRIKING THE REAR CORNER OF A PARKED VEHICLE,THEN EXITED THE PARKING LOT AND STRIKING ANOTHER VEHICLE PARKED ON THE STREET. IF WE ASSUME I LEFT MY VEHICLE IN DRIVE POSITION,THERE IS NO ALARM,BELL,WHISTLE OR SAFETY SYSTEM IN PLACE ON A 2016 VOLKSWAGEN TIGUAN TO PREVENT DRIVERS FROM A SIMILAR ACCIDENT. VOLKSWAGEN HAS A RECALL ON 679,000 VEHICLES WITH WHAT APPEARS TO BE THE SAME PROBLEM. THE 2016 TIGUAN SHOULD BE ,BUT IS NOT ON THIS RECALL LIST. A PERSON FROM VW INFORMED ME THAT RECALL WAS FAIRLY NEW AND THE TIGUAN COULD END UP UNDER RECALL YET . SHOULD THEY WAIT UNTIL MORE TIGUANS HAVE ACCIDENTS? MY RESEARCH SHOWS THAT MANY MAKES AND MODEL VEHICLES HAVE LIGHTS OR ALARMS IN PLACE,INCLUDING SOME WHEN THE VEHICLE DOOR IS OPENED.

CAR DOES NOT GIVE WARNING IF THE CAR IS NOT IN PARK SO IT ROLLED DOWN MY DRIVE INTIO THE STREET. HIT NEIGHBORS FENCE. THE VEHICLE WAS STATIONARY PARKED IN MY DRIVE THE ENGINE WAS OFFF. I REMOVE ITEMS THE CAR AND IT WAS NOT MOVING WENT INSIDE TO GET MY DOG CAME OUT AND MY CAR WAS ACCROSS THE STREET AND HAD TO HIT A FENCE. ALSO THE CAR SLIDES ON WET PAVEMENT. L

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V535000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VOLKSWAGEN OF LAKE CHARLES (3850 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607, (337) 419-1818) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I BROUGHT MY TIGUAN USED. DON'T KNOW WHO TO CONTACT.

TURNING WHEEL TO PARK HEARD CLICKING NOISE COMING FROM STEERING WHEEL AND THEN AIRBAG LIGHT CAME ON. ALSO DISCOVERED THAT CONTROLS ON STEERING WHEEL STOPPED FUNCTIONING INCLUDING HORN.

CLICKING NOISE FROM STEERING WHEEL WHILE TURNING. ERROR AIRBAG MESSAGE LATER APPEARED ALONG WITH AIRBAG NOTIFICATION LIGHT. FUNCTIONS IN STEERING WHEEL CEASE TO WORK INCLUDING THE HORN. NOTICED IN MOTION ON A NEIGHBORHOOD STREET.

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V535000 (AIR BAGS). THE CONTACT CALLED VOLKSWAGEN OF PERKIN AT (805)-642-6707 (LOCATED AT 3270 PERKIN AVE, VENTURA, CA 93003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR WAS SHUT DOWN BY KEYLESS IGNITION AND THE FOB WAS REMOVED WHEN I ENTERED A BUILDING. AFTER 15 MINUTES IT ROLLED AWAY AND HIT A SCULPTURE AND ROLLED OVER. I AS THE DRIVER FAILED TO PLACE THE TRANSMISSION IN PARK OR SOMEONE TAMPERED WITH THE CAR AS SOMEONE WAS SPOTTED IN THE CAR AFTER IT FLIPPED OVER. MY COMPLAINT IS THAT WHEN THE CAR IS SHUT DOWN I BELIEVE IT SHOULD HAVE IMMOBILIZED REGARDLESS OF THE SHIFTER AS I SHUT OFF THE ENGINE EXITED THE VEHICLE. KEYLESS IGNITION SAFETY IN RELATION TO ROLLAWAYS IN THIS MODEL IS NOT SUFFICIENT.

'TAKATA RECALL' GAS FUEL GAGE WAS ON E WHEN I HAD JUST FUEL MY CAR THAT SAME DAY. NO RED LIGHT POPED UP. EVERY TIME I TURN ON THE CAR GAS FUEL GAGE WOULD BE ON A DIFFERENT POSITION. COUPLE DAYS AFTER IT WAS BACK TO NORMAL

MY VEHICLE WAS IN MOTION PULLING OUT OF MY DRIVEWAY AND TURNING ONTO THE STREET WHEN THE STEERING FAILED COMPLETELY AND I WAS UNABLE TO DIRECT MY CAR. TO AVOID BLOCKING TRAFFIC I HAD TO PULL INTO MY NEIGHBORS FRONT YARD. THE CAR WAS IN MOTION AND AROUND OTHER CARS WHEN I LOST CONTROL. THIS IS THE SECOND INCIDENT WITH THIS VEHICLE.

VEHICLE HAD BEEN PARKED FOR SEVERAL DAYS. UPON PULLING OUT OF A PARKING SPACE, HEARD A SNAPPING NOISE FROM THE STEERING WHEEL. IMMEDIATELY RECEIVED AN AIRBAG ERROR WARNING, HORN CEASED TO FUNCTION, AND ALL STEERING WHEEL CONTROLS STOPPED WORKING.

MY VOLKSWAGEN TIGUAN 2016 WITH 28,00 MILES DRIVER'S SEAT IS PEELING/CRACKING. IT IS STILL UNDER WARRANTY.VOLKSWAGEN WILL NOT PAY FOR ITS REPAIR. I PAID $3000 EXTRA FOR EXTENDED WARRANTY VIA THE DEALER OURISMAN OF BETHESDA-THEY INFORMED ME THE EXTENDED WARRANTY WILL NOT COVER IT. I HAVE SPOKEN TO THE VOLKSWAGEN'S CORPORATE OFFICE AND OURISMAN SEVERAL TIMES ABOUT THIS SITUATION.

CODE P2015 PROBLEM IN INTAKE MANIFOLD. REQUIRES REPLACEMENT OF THE INTAKE MANIFOLD. VOLKSWAGEN HAS EXTENDED THE WARRANTY FOR PREVIOUS YEAR MODELS WITH THIS EXACT PROBLEM AND ARE REFUSING TO EXTEND THE WARRANTY FOR THE 2016 TIGUAN.

WHILE IN THE MIDDLE A A 5 WAY BOSTON INTERSECTION MY POWER STEERING FAILED WITHOUT WARNING AND I WAS UNABLE TO DIRECT MY CAR IN BUSY TRAFFIC. I WAS ABLE TO REMAIN CALM AND TURN ON HAZARD LIGHTS TO GET MYSELF OUT OF HARMS WAY, BUT WAS EXTREMELY LUCKY. THE STEERING LIGHT CAME ON IMMEDIATE, BUT THERE WERE NO NOISES, NO PREVIOUS ISSUES, AND NO WAY OTHER THAN LUCK FOR ME TO PREVENT A SERIOUS ACCIDENT.

I BOUGHT MY CAR JULY 6TH, 2018, GOT THE OIL CHANGED IN AUGUST 2018, AND EVERYTHING WAS FINE UNTIL OCTOBER 1,2018 WHEN THE EPC LIGHT CAME ON AND ABOUT 1MINUTE LATER THE ENGINE LIGHT CAME ON. I WAS TURNING ONTO MY STREET IN MY NEIGHBORHOOD WHEN IT HAPPENED AND IMMEDIATELY CALLED THE AUTO SHOP WHERE I'D RECENTLY GOTTEN MY OIL CHANGED. THEY TOLD ME TO BRING IT THE NEXT DAY BUT I LOOKED IN THE USERS MANUAL AND IT SAID TO DRIVE TO MY NEAREST DEALERSHIP. SO I CALLED THE DEALERSHIP AND THEY SAID TO BRING IT AT 8:15 ON OCTOBER 3RD. I TOOK IT AND DROPPED IT OFF. I CALLED BEFORE THEY CLOSED TO GET AN UPDATE ON THE DIAGNOSIS AND THEY TOLD ME THEY SUGGESTED A 100K MAINTENANCE SERVICE AND NEW BATTERY. THEY SAID THE BATTERY CAUSED THE SLOW START AND THEY CHECKED THE CODES AND IT SAID FAULT IN TIMING CORRELATION' WHICH WAS CAUSED BY LOW OIL PRESSURE AND THEY DIDN'T SEE OIL ON THE DIPSTICK. SO, I ASKED IF THE SUGGESTED MAINTENANCE WOULD FIX THE ISSUES AND IF THAT'S WHY THE SERVICE LIGHTS CAME ON AND SHE TOLD ME YES! I THEN WENT TO THE DEALERSHIP TO GET FINAL CLARIFICATION OF WHAT WAS GOING ON AND SHE TOLD ME AFTER THE MAINTENANCE EVERYTHING WAS FINE AND HE JUST NEEDED TO TEST DRIVE IT AND I COULD COME BACK IN AN HOUR. SO SHE CALLED AFTER AN HOUR AND SAID THEY FINISHED AND I COULD GET MY CAR. I PAID THEM AND SHE TOLD ME THERE WERE NO PROBLEMS AND I WOULD PROBABLY NEED REAR TIRES AND BRAKES AND AN OIL CHANGE AND THE 110K MILE SERVICE IN A YEAR OR 10K MILES- WHICHEVER COMES FIRST. I GOT IN THE CAR AND BEFORE I LEFT THE DEALERSHIP THE EPC LIGHT CAME ON. I GOT OUT, WENT BACK INSIDE AND TOLD HER AND SHE TOLD ME THEY NEEDED TO PULL IT BACK AROUND AND I LEFT WITH MY MOM AND SHE CALLED HOURS LATER AND SAID I NEEDED A TIMING CHAIN AND TENSIONER. I ASKED WHY THEY DIDN'T SEE THAT BEFORE AND SHE SAID THEY HADN'T LOOKED AT IT CLOSELY ENOUGH. THEN SAID SHE'LL CALL BACK TOMORROW

MY VEHICLE HAD A FAULTY CLOCK SPRING IN THE STEERING COLUMN. THIS HAS BEEN A PROBLEM FOR VW SINCE 2011 AND THEY ARE NOT COVERING IT UNDER WARRANTY. IT HAPPENED WHILE DRIVING. THE STEERING COLUMN MADE A CRACKING NOISE THEN STARTED MAKING A GRINDING NOISE. AT THAT POINT THE STEERING BUTTON CONTROLS STOPPED WORKING AND THE AIRBAG LIGHT CAME ON.

CHECK ENGINE LIGHT WENT ON FOR NO APPARENT REASON. HAD TAKEN MY CAR FOR A BATTERY RECALL ISSUE AND WAS TOLD BY VW SERVICE PROVIDER THAT THEY WOULD NOT COVER THE PROBLEM. NEXT DAY CHECK ENGINE SIGN POPPED UP. I HAVE NEVER DRIVEN A WORSE CAR IN MY ENTIRE 20 YEARS.

I WAS DRIVING ON THE INTERSTATE TO WORK, WITHOUT ANY OTHER VEHICLES IMMEDIATELY IN FRONT OF ME, WHEN MY GLASS SUNROOF SHATTERED SUDDENLY. THE NOISE OF IT SHATTERING WAS LIKE A GUNSHOT GOING OFF IN THE CABIN. I HAD MY CLOTH CEILING LINER EXTENDED SO I DIDN'T GET HIT BY THE FALLING GLASS SHARDS BUT IT STILL SPOOKED ME. I DIDN'T END UP FINDING ANYTHING THAT WOULD SUGGEST IT WAS THE RESULT OF AN OBJECT HITTING ME.

USED ONLY -20F WINDSHIELD WASHER FLUID BUT FLUID STILL FROZE IN RESERVOIR EVEN THOUGH OUTSIDE TEMPERATURES DID NOT FALL BELOW 0 DEGREES F. DEALER INFORMED ME THAT THIS IS HAPPENING WITH NEWER VEHICLES HE THOUGHT DUE TO THINNER PLASTIC USED FOR RESERVOIR OR LACK OF RESERVOIR INSULATION. THIS BECOMES A NHTS ISSUE WHEN YOU'RE DRIVING ON THE INTERSTATE AT SPEED AND THE MIST FROM TRUCK TIRES HITS YOUR WINDSHIELD, YOU TRY TO USE YOUR WIPERS/FLUID TO WASH THE MUCK OFF BUT NO FLUID WILL SPRAY AND THE MUCK IS JUST SMEARED ACROSS YOUR WINDSHIELD MAKING IT IMPOSSIBLE TO SEE ANYTHING AND COULD CAUSE AN ACCIDENT.

WHEN PULLING OUT OF MY DRIVEWAY, I HEARD A TEARING SOUND COMING FROM MY STEERING WHEEL. FOLLOWING THE NOISE, MY AIRBAG WARNING LIGHT CAME ON. THE AIRBAG IS DEACTIVATED PER THE OWNERS MANUAL AND WILL NOT FUNCTION PROPERLY IN AN ACCIDENT. I REALIZED LATER ON IN MY DRIVE THAT THE CONTROLS ON THE STEERING WHEEL AND THE HORN ALSO DO NOT WORK. IT IS QUITE DANGEROUS TO DRIVE AS ANOTHER DRIVER THAT DAY SWERVED INTO MY LANE WITHOUT CHECKING AND I HAD NO METHOD OF ALERTING THE DRIVER BECAUSE MY HORN DOESNT WORK NOR DO I HAVE THE PROTECTION OF AN AIRBAG. I GOT MY CAR DIAGNOSED WITH VW AND THEY CONFIRMED THAT THE CLOCK SPRING HAS MALFUNCTIONED AND NEEDS TO BE REPLACED. THIS IS THE SAME ISSUE THAT CAUSED VW TO RECALL HUNDREDS OF THOUSANDS OF VEHICLES UP TO I BELIEVE THE 2012 MODEL YEAR. THIS RECALL WAS SUBSEQUENTLY INVESTIGATED BY THE NHTSA UP TO I BELIEVE MODEL YEAR 2014 BUT I DO NOT KNOW THE RESULTS OF THAT INVESTIGATION, CLEARLY VW HAS NOT ADDRESSED THIS PREVAILING ISSUE OR PROPERLY ENCOMPASSED ALL AFFECTED VEHICLES AS MY MODEL IS 2016 AND IT IS STILL HAPPENING.

WHILE DRIVING ON THE HIGHWAY DURING RUSH HOUR THE SUNROOF SPONTANESOUSLY SHATTERED. THE SUNROOF WAS CLOSED AND THE CLOTH SHIELD WAS TUCKED AWAY. IT SOUNDED LIKE A GUNSHOT AND DEAFENED MY EARS FOR ABOUT 5 MINUTES. I THOUGHT SOMEONE FIRED A GUN OR A NEARBY CAR GOT INTO AN ACCIDENT SINCE I FELT NO IMPACT OTHER THAN SOUND. BECAUSE I WAS DRIVING I WAS EXTREMELY STARTLED WHEN I LOOKED UP AND SAW AN OPEN WINDOW AND GLASS HAD FALLEN ALL OVER ME. IT HAD HAPPENED SO QUICKLY. I TRIED TO PULL OVER IN THE NEAREST EXIT AND WHILE GETTING OUT OF THE CAR AND MANEUVERING OUT, HAD CUT MYSELF SEVERAL TIMES.

SIDE WALL BUBBLING ON THE CONTINENTAL TIRES TWICE. TIRES HAD TO BE REPLACED TWICE. I BARELY SCRAPED A CURB AND THE TIRE HAD A HUGE BUBBLE ON THE SIDE WALL THAT GREW EACH DAY. THE TIRES ARE DEFECTIVE A SMALL I HAVE NEVER HAD THIS PROBLEM WITH TIRES ON ANY CAR EVER.

AFTER GETTING IN TO THE DRIVERS SEAT ON 11/24/2016 I SHUT THE DOOR AND THE WINDOW SHATTERED ONTO ME.THERE WAS PREVIOUSLY NOTHING WRONG WITH THE WINDOW. THE CAR WAS STATIONARY AND WAS PARKED ON A CITY STREET. I DO NOT HAVE AN INVOICE YET BECAUSE I DROPPED OFF MY CAR TODAY TO THE DEALERSHIP.

REAR DOOR THE REAR DOOR (LEFT) HAS A DEFECT. SINCE NEW IT HASN'T BEEN FIXED PROPERLY. LAST WEEK IT OPENED BY ITSELF WHILE RIDING OVER 45 MPH. WHEN IT HAPPENED THE DOOR INDICATOR WASN'T ON. NO INDICATION TO ME. EXCEPT FOR MY DAUGHTER SCREAMINGS. MY DAUGHTER WAS SITTING NEXT TO THE DEFECTIVE DOOR WHEN IT HAPPENED. IT WAS SERVICED AT THE DELEARSHIP FOR THAT DOOR BUT IT STAYED THE SAME. IT DOESN'T CLOSE COMPLETELY.

SAFETY ISSUE! LEASED THE VEHICLE IN JANUARY. TWO INCIDENTS WHEN ALL VEHICLE LIGHTS TURN OFF WHILE DRIVING IN THE DARK. HAPPENS WHEN IN MOTION AND WHEN IT IS DARK OR FOGGY OUT. HAVE BROUGHT IN TO VOLKSWAGEN DEALER 2 TIMES FOR REPAIR AND HAPPENED AGAIN FOR THE THIRD TIME WHILE DRIVING IN THE DARK. WHEN THIS OCCURS THE WIPERS ALSO GO OFF AUTOMATICALLY YET IT IS NOT RAINING. THEN WHEN THE VEHICLE IS PARKED, THE HEADLIGHTS STAY ON AND WILL NOT TURN OFF AND KILLS THE BATTERY.

THE EMERGENCY FLASHERS OR HAZARD LIGHTS ARE INOPERATIVE. ALSO WIPERS TURN ON BY ITSELF OCASSIONALY.

BROUGHT 2016 TIGUAN LESS THAN 10 MONTHS, NOTICED SCRAPING NOISES WHEN BREAKING AT LOCAL SPEED. ALSO HEAR CLANKING NOISE OCCASIONALLY FROM BOTTOM OF THE VEHICLE. SENT CAR TO VOLKSWAGEN SERVICE CENTER AND FOUND THE REAR ROTORS PITTED AND RUSTED. SERVICE CENTER JUST CLEAN THE SURFACE AND SUGGEST TO REPLACEMENT WHEN NOISE RETURN. CALL VOLKSWAGEN CUSTOMER SERVICE OPEN A CASE. ACCORDING TO THE CUSTOMER SERVICE MY CAR HAS LOW MILEAGES, CAUSE RUST DEVELOPED AND SUGGESTED TO DRIVE MY CAR AT LEAST ONCE A WEEK. THIS IS AN UNACCEPTABLE REASON BECAUSE I USE MY CAR AVERAGE 2 DAYS A WEEK. WHEN SENT IN FOR SERVICE, MY CARS HAD 3943 MILES WITH DRIVING WITH LESS THAN 10 MONTHS. ON AVERAGE DRIVE ABOUT 394 PER MONTH AND ~100 PER WEEK. I STRONGLY QUESTION ON WHAT KIND OF MATERIAL VOLKSWAGEN USE CAUSING THE PAD AND ROTORS RUST EASILY. PLUS VOLKSWAGEN STATED ROTORS AND PADS ARE NOT COVERED UNDER WARRANTY, REPLACEMENT IS UNDER OWNER EXPENSE.

I HAVE HAD TO HAVE THE SEATBELT REPLACED TWICE IN THE LAST MONTH ON MY NEW VW TIGUAN. THE FEMALE CONNECTOR THAT THE TONGUE OF THE BELT FITS INTO HAS BROKEN APART TWICE, REQUIRING AN ENTIRE REPLACEMENT OF THE BELT. THIS WORK WAS COVERED UNDER WARRANTY. THE FIRST TIME IT BROKE WHEN THE LOOP OF MY POCKET BOOK CAUGHT ON IT. THE SECOND TIME IT BROKE, ALL I DID WAS MOVE THE DRIVER'S SEAT BACK IN ORDER TO GET OUT.